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View Full Version : Need help...many popups and can't access control panel



Cecil
2007-11-20, 21:24
Hi....I'm new to the forum...I think I'm infected with a serious bug and could use some assistance.

I'm getting popups from windows telling me to download a spyware remover. I can no longer access my control panel. And worst of all when I try to use Ad-Aware or Spybot the computer just shuts off right when I try to use the scan.

Any help would be greatly appreciated!!! Thanks!

tashi
2007-11-20, 22:02
Hello.

Can you produce a HJT log as shown here:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

If so, copy/paste the Trend Micro HijackThis 2.0.2 log into a new topic, then I will close this one as helpers look for zero response.

Regards.