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View Full Version : spy bot srch & destoy keeps shuting down



hernando
2007-11-28, 22:07
I have tried to use the spybot search and destroy. When i start the process it starts to scan but then the cumputer shuts down or it will sometimes says user abort. My computer is still slow and does what it wants. I need help please

NewForester
2007-11-28, 23:59
I had the same problem. I was advised to check the CPU cooler fan on my PC. Sure enough, it wasn't running so I got a new one and, sure enough, my PC does not shut down any more when I run SpyBot. :bigthumb:

Basically, Spybot is more CPU intensive than any other program you run on your PC. If the fan isn't running then your CPU runs too hot and, if you are lucky, the PC does an emergency shut down. :sad: If not you get silicon fondu :eek:

md usa spybot fan
2007-11-29, 07:11
hernando:

As NewForester indicated, Spybot is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor.

Skeptical? If you doubt that this can be the cause of a shutdown during a Spybot scan, read the following:
Spybot causes shut down (Solution - Blew out heat sink)
http://forums.spybot.info/showthread.php?t=2163
PC crashes while Spybot is running (Solution - Blew out heat sink)
http://forums.spybot.info/showthread.php?t=2230
Spybot wont run (Solution – Vacuumed the fan ["hovering the fan" actually])
http://forums.spybot.info/showthread.php?t=2685
spybot related shutdown (Solution – Member did not specify the corrective action taken, but did comment: "Success!!!! Yes!!! It worked. Thats amazing.")
http://forums.spybot.info/showthread.php?t=3796
spybot shuts down computer while scanning (Solution – Fixed loose heat sink)
http://forums.spybot.info/showthread.php?t=4582
Suggestions:
Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.
For desktops (See Caution! below):
Consider opening the case and checking to make sure the CPU heat sink is not dusty or loose.
For laptops (See Caution! below):
If your owner's manual tells you how to open the case (IBM ThinkPads and Dell Inspirons generally do), consider opening the case and checking to make sure the CPU heat sink is not dusty.
If you have a laptop with one of the one of the following processors:
Mobile Pentium III-M
Mobile Pentium 4-M
Mobile Pentium 4
Mobile Pentium M / Centrino
Mobile AMD
Take a look at following suggestion by 100mill (http://forums.spybot.info/member.php?u=2965):
Notebook CPU running hot during Spybot scan
http://forums.spybot.info/showthread.php?t=1816
Caution!
Before open the case on any PC make sure that you read the owner's manual for that specific PC. This is extremely important not only for your well being due to electrical hazards but also for your PCs well being due to the possibility of static electricity discharges that can damage your PC.
There is a tutorial on cleaning desktop computers here:
Cleaning the Interior of your PC
http://www.bleepingcomputer.com/tutorials/tutorial118.html
If you are in the least bit hesitant about opening the case of your PC, please err on the side of caution and seek professional help.