htepo.com and ad.outerinfoads.com malware

[2mman]

My system has slowed down to almost a stand still.

I have three new icons that keep showing up on the desktop. One is a link to ad.outerinfoads.com/... and 2 are links to htepo.com/ .... URL.

I've repeatedly run the spybot utility, but keep getting one item that I can't get rid of for cmdservice.

I've run hijackthis (log attached) and tried to run kaspersky's virus scan, but it doesn't run completely.

Any help would be appreciated. Here is the hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 4:58:35 PM, on 12/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\qdnvynib.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\M?crosoft\r?gedit.exe
C:\WINDOWS\system32\poelkkyq.exe
C:\WINDOWS\system32\omepwewx.exe
C:\WINDOWS\system32\acywiqpk.exe
C:\WINDOWS\system32\ymhyavgw.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\uvfpdgew.exe
C:\WINDOWS\system32\ugbeixpl.exe
C:\WINDOWS\system32\gdtjywth.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ekjfgaoy.exe
C:\Program Files\Netscape\Netscape 6\Netscp.exe
C:\Documents and Settings\default\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\zwkyngqd.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [07d103b8] rundll32.exe "C:\WINDOWS\system32\msjqhcnn.dll",b
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Jiuqybma] "C:\Program Files\M?crosoft\r?gedit.exe"
O4 - HKCU\..\Run: [Tpms] "C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe" -vt ndrv
O4 - Global Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {90D7162F-5C08-4A00-B04B-6A5197462544} - http://www.dellnet.com (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Q2xpbnQgSGFtcmU\command.exe (file missing)
O23 - Service: DomainService - - C:\WINDOWS\system32\qdnvynib.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

[Shaba]

Hi 2mman

Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis. Close it.
Rename HijackThis.exe to 2mman.exe.
Open HijackThis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[2mman]

Shaba,
I followed your instructions and here is the new log file.
Thanks for the help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:26:09 PM, on 12/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\qdnvynib.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\ojlpuemw.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\M?crosoft\r?gedit.exe
C:\PROGRA~1\NETSCAPE\NETSCA~1\NETSCP.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\zwkyngqd.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [07d103b8] rundll32.exe "C:\WINDOWS\system32\yklluwli.dll",b
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Jiuqybma] "C:\Program Files\M?crosoft\r?gedit.exe"
O4 - HKCU\..\Run: [Tpms] "C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe" -vt ndrv
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O4 - Global Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {90D7162F-5C08-4A00-B04B-6A5197462544} - http://www.dellnet.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Q2xpbnQgSGFtcmU\command.exe (file missing)
O23 - Service: DomainService - - C:\WINDOWS\system32\qdnvynib.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 6876 bytes

[Shaba]

Hi

Rename HijackThis.exe to 2mman.exe by doing the following;

Navigate here using Windows Explorer (windows button + E) or My Computer -> Local Disk C: -> C:\Program Files\Trend Micro\HijackThis
Right-click on the HijackThis.exe
Choose from the pull-down menu; "Rename"
And now Rename HijackThis.exe to 2mman.exe
When you've renamed HijackThis, open HijackThis again.
Take a fresh HijackThis log (click Do a system scan and save a log file)
Post the fresh HijackThis log here.

[2mman]

Sorry, been out of town for work.

I renamed the shortcut last time. Sorry for the error.

Here is the log file.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:39:26 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\qdnvynib.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\NETSCAPE\NETSCA~1\NETSCP.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Documents and Settings\default\Application Data\??mbols\m?hta.exe
C:\Program Files\Trend Micro\HijackThis\2mman.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1646B4D1-DF1F-4FF0-B175-D055D3E35F47} - C:\Program Files\Accessories\merote83122.dll
O2 - BHO: 0 - {1C5C3831-390B-40EE-C3AE-593876FEA720} - C:\Program Files\Online Services\qudanuxa371.dll
O2 - BHO: (no name) - {474A15E2-73AF-460D-A11A-89425EF3ED27} - C:\WINDOWS\system32\ljhig.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5AB922FF-9B26-4496-AC2C-528AF079BE2F} - C:\Program Files\Accessories\merote4444.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {820A2C8D-DFC0-4A9F-B3CA-4410CA4F7C04} - C:\WINDOWS\system32\ljjkhef.dll
O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\iydgpgxi.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\zwkyngqd.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {BDF88E60-368F-5A2E-DA2C-3CE600855BB0} - C:\WINDOWS\system32\hycbx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\zwkyngqd.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Jiuqybma] "C:\Program Files\M?crosoft\r?gedit.exe"
O4 - HKCU\..\Run: [Tpms] "C:\DOCUME~1\default\MYDOCU~1\ASEMBL~1\regedit.exe" -vt ndrv
O4 - HKCU\..\Run: [Utbwts] "C:\Documents and Settings\default\Application Data\??mbols\m?hta.exe"
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O4 - Global Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Dell Home - {90D7162F-5C08-4A00-B04B-6A5197462544} - http://www.dellnet.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa.gov/assessor/gis/plugin/mgaxctrl.cab
O20 - Winlogon Notify: ljjkhef - C:\WINDOWS\SYSTEM32\ljjkhef.dll
O20 - Winlogon Notify: zwkyngqd - C:\WINDOWS\SYSTEM32\zwkyngqd.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Q2xpbnQgSGFtcmU\command.exe (file missing)
O23 - Service: DomainService - - C:\WINDOWS\system32\qdnvynib.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 8356 bytes

[Shaba]

Hi

I see no antivirus installed so we start with that:

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition (http://free.grisoft.com/doc/1) - Free edition of the AVG anti-virus program for Windows.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

After that:

1. Download combofix from one of these links and save it to Desktop:
Link1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link2 (http://subs.geekstogo.com/ComboFix.exe)
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

Post:

- a fresh HijackThis log
- combofix report

[Shaba]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it had been 10 days or more since your last post, and especially if the helper assisting you posted a response to that post to which you did not reply, the topic will not be reopened.

In that situation, if you still require help, it would be best to start a new topic and include a fresh HijackThis log with a link to your original thread.

Everyone else please begin a New Topic.