View Full Version : Please help! Vuno infection

2007-12-02, 05:43
I first want to say that it was such a relief to find this site! I have tried everything to get rid of this virus with to no avail.

My HJT log is:

ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:54 PM, on 12/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O3 - Toolbar: (no name) - {11A69AE4-FBED-4832-A2BF-45AF82825583} - (no file)
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ShowLOMControl] 
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

End of file - 4084 bytes

My Kaspersky log is WAY too long to post

Thank you thank you thank you!

2007-12-03, 13:36
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

If you have a Vundo infection it can be very hard to remove. This will take some time and unless you are patient, understand how to follow directions and are comfortable working on your computer, you may want to seek local professional help. If you wish to proceed, read and follow the directions carefully.

See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2
C:\Program Files\Java\j2re1.4.2_03\ <<< this is BADLY out of date and likely why you are infected. Download the newest version of Java and uninstall all old versions in Add Remove programs.

How do you know this is a Vundo infection? Nothing showing in the HJT log?
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe <<< rename HJT, call it Jordan81.exe that will work, restart and post a new HJT log, we should see the infection if it is there.

Kaspersky: I will need to see a scan but wait until I ask you to run and post it. Save that file you have in the event I want to see it.

Keep your computer offline except when you are troubleshooting, the junk will download more.


2007-12-13, 01:50
This topic is closed due to lack of a response.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.