Virus Problem:Zlob.Downloader [Archive]

View Full Version : Virus Problem:Zlob.Downloader

jrace

2007-12-04, 20:51

Hello....

I am hoping you can help me. I have something wrong with my computer need some help. I have ran Sypbot S&D several time and it keeps coming up with a Zlob.downloader.vcd virus. I fix and it keeps coming back. I have done all the items before sending my problem. Please find below my Kaspersky scan. Will send Hijackthis file in new message.
Thanks in advance for any help!!

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, December 04, 2007 1:38:21 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 4/12/2007
Kaspersky Anti-Virus database records: 472418
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 50322
Number of viruses found: 11
Number of infected objects: 21
Number of suspicious objects: 0
Duration of the scan process: 00:35:32

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{77CA5D9C-4C4D-4CCB-AAB2-9F06A627C031}.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\MSKWMDB.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\settingsdb.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\History\History.IE5\MSHist012007120420071205\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/msmhost.dll Infected: not-a-virus:AdWare.Win32.Agent.jw skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/nsduo.dll Infected: not-a-virus:AdWare.Win32.Agent.kc skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat/ac8zt2/rmv.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\ac8zt2.dat ZIP: infected - 7 skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT238A.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT5E.tmp/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT5E.tmp/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT5E.tmp/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT5E.tmp ZIP: infected - 3 skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BITAE.tmp/stream/data0002 Infected: not-a-virus:AdWare.Win32.Vapsup.nx skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BITAE.tmp/stream/data0003 Infected: not-a-virus:AdWare.Win32.Vapsup.lm skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BITAE.tmp/stream/data0005 Infected: not-a-virus:AdWare.Win32.Vapsup.ns skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BITAE.tmp/stream Infected: not-a-virus:AdWare.Win32.Vapsup.ns skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BITAE.tmp NSIS: infected - 4 skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\~DF318.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\~DFEED.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Starware337\Setup.exe/data0009 Infected: not-a-virus:AdWare.Win32.Comet.ba skipped
C:\Program Files\Starware337\Setup.exe NSIS: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP362\A0028061.ocx Infected: Trojan.Win32.Agent.cgk skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP366\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\sapnet.dll Infected: not-a-virus:AdWare.Win32.Vapsup.nx skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcafee_GH2aTUIpecz16Vr Object is locked skipped
C:\WINDOWS\Temp\mcmsc_ab9eeAnNsuzfsNg Object is locked skipped
C:\WINDOWS\Temp\mcmsc_da0x2Zmkq9G2GpB Object is locked skipped
C:\WINDOWS\Temp\mcmsc_WD51eIC7DUfDFZb Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_8b0.dat Object is locked skipped
C:\WINDOWS\Temp\sqlite_ajJD3xZ44AH9vre Object is locked skipped
C:\WINDOWS\Temp\sqlite_HHaAsReB9CF82Lw Object is locked skipped
C:\WINDOWS\Temp\sqlite_pelpwaBSUYbfRBI Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed

jrace

2007-12-04, 20:53

Here is my Hijackthis file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:39:37 PM, on 12/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Cranberry Chiro Clin\My Documents\Megan\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: The jokwmp - {3E57AE0B-0AAB-4919-B74E-8C29579C6CA5} - C:\WINDOWS\jokwmp.dll (file missing)
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O21 - SSODL: sapnet - {39D26FD7-AF52-429C-AC93-71CF46BE87BD} - C:\WINDOWS\sapnet.dll
O21 - SSODL: rmvgor - {1E54A408-1B50-4770-B653-0F7F19AB5F52} - C:\WINDOWS\rmvgor.dll
O23 - Service: McAfee Application Installer Cleanup (0312671196777667) (0312671196777667mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\031267~1.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: Roxio UPnP Renderer 9 - Unknown owner - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe (file missing)
O23 - Service: Roxio Upnp Server 9 - Unknown owner - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe (file missing)
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 9356 bytes

pskelley

2007-12-05, 15:39

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page. Thanks for posting the correct information, you would be surprised how rare that is.

http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post only the C:\rapport.txt

Thanks

jrace

2007-12-05, 16:49

PSkelley...

Thanks for the reply.... I have read the Before you Post items MANY times... We are on the same page. I understand my fix at my own risk.

Here is the rapport report... I will wait for your next instructions. Thanks Again

SmitFraudFix v2.258

Scan done at 9:43:30.87, Wed 12/05/2007
Run from C:\Documents and Settings\Cranberry Chiro Clin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 legal-at-spybot.info
127.0.0.1 www.legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\rmvgor.dll FOUND !
C:\WINDOWS\sapnet.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Cranberry Chiro Clin

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Cranberry Chiro Clin\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\CRANBE~1\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="file:///C:\\WINDOWS\\privacy_danger\\index.htm"
"SubscribedURL"=""
"FriendlyName"="Privacy Protection"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 198.190.226.3
DNS Server Search Order: 198.190.226.30

HKLM\SYSTEM\CCS\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS1\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS3\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

pskelley

2007-12-05, 18:24

Thanks for returning your information, you have this at least:
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !

In the next C:\rapport.txt the hosts files will be very large. I would like you to edit it out of the report before you post it and tell me that you did so.

http://siri.geekstogo.com/SmitfraudFix.php <<< tutorial if needed

Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infect files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the C:\rapport.txt and a new HJT log. Tell me how the computer is running.

jrace

2007-12-05, 19:55

When you say the host files will be very large in the rapport report... what do you mean by that? Just do not want to delete something you need. I have the report and there is a line that says host files and then a long list of files. I am assuming that is what I can delete. Let me know.

Thanks
jrace

pskelley

2007-12-05, 20:11

Yes, that is exactly right. Your corrupted hosts file was replaced with a new one. You are going to post the C:\rapport.txt for me but before you do that you are going to edit out the hosts file information. You are not removing your hosts file, simply removing it from the C:\rapport.txt so we do not have to look at it in this topic.

Thanks

jrace

2007-12-05, 20:45

Okay....

Here is the rapport report with the host files deleted. Also, here is the new HJT log. Computer seems to be running better. Everytime I started my computer, it would change my IE home page to some Softwarereferral site and would not let me change it. This time my normal homepage was there and it was not being changed. It is also running a little bit faster. The only problem I am getting an error message when I try to restart or turn off the computer. Something about an application not able to close. Doesn't happen all the time, but it was not doing that before we started. Let me know what is next.

SmitFraudFix v2.258

Scan done at 12:33:41.75, Wed 12/05/2007
Run from C:\Documents and Settings\Cranberry Chiro Clin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\rmvgor.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{1E54A408-1B50-4770-B653-0F7F19AB5F52}]
C:\WINDOWS\sapnet.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{39D26FD7-AF52-429C-AC93-71CF46BE87BD}]

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS1\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS3\Services\Tcpip\..\{FFE9664D-A489-449D-88CD-D33F9F0F9DDE}: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=198.190.226.3 198.190.226.30

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:40 PM, on 12/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Cranberry Chiro Clin\My Documents\Megan\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: The jokwmp - {3E57AE0B-0AAB-4919-B74E-8C29579C6CA5} - C:\WINDOWS\jokwmp.dll (file missing)
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: Roxio UPnP Renderer 9 - Unknown owner - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe (file missing)
O23 - Service: Roxio Upnp Server 9 - Unknown owner - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe (file missing)
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

--
End of file - 8161 bytes

pskelley

2007-12-05, 21:08

Thanks for returning your information and the feedback. You said:

The only problem I am getting an error message when I try to restart or turn off the computer. I can not research this error unless you post the message "word for word".

See this info: http://forums.spybot.info/showpost.php?p=12880&postcount=2
C:\Program Files\Java\jre1.5.0_06\ Out of date, download the newest version of Java and uninstall all old version in Add Remove programs.

Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

TeaTimer will block changes we must make, use these instruction to turn it off until we are done.
http://russelltexas.com/malware/teatimer.htm

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O3 - Toolbar: The jokwmp - {3E57AE0B-0AAB-4919-B74E-8C29579C6CA5} - C:\WINDOWS\jokwmp.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Please run a new Kaspersky scan using these exact settings:
Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here along with the error message "word for word" if you are still receiving it.

Thanks

jrace

2007-12-05, 22:47

Well, here is the new kaspersky scan.... showing one infection...which is better than the last scan I did.

As for the error I mentioned at shut down of computer have not had it.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, December 05, 2007 3:41:41 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/12/2007
Kaspersky Anti-Virus database records: 443284
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Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 52639
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 00:42:49

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\MSKWMDB.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\settingsdb.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\BIT85.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\~DF37F.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temp\~DFBFF.tmp Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Cranberry Chiro Clin\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\LOG\ERRORLOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP362\A0028061.ocx Infected: Trojan.Win32.Agent.cgk skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP370\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcafee_RHu2gLYl3Gb5rhc Object is locked skipped
C:\WINDOWS\Temp\mcmsc_dXDYRRnrPWfc055 Object is locked skipped
C:\WINDOWS\Temp\mcmsc_uEDOKhUXNuglYnn Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_74c.dat Object is locked skipped
C:\WINDOWS\Temp\sqlite_gVjvQPRfj84G0K0 Object is locked skipped
C:\WINDOWS\Temp\sqlite_tgSG7er8fpoSv2g Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

pskelley

2007-12-05, 23:19

Thanks for returning your information and the feedback.
KASPERSKY ONLINE SCANNER REPORT Wednesday, December 05, 2007 3:41:41 PM

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP362\A0028061.ocx Infected: Trojan.Win32.Agent.cgk skipped
Follow these instructions:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

jrace

2007-12-05, 23:38

Thank you for all your time and effort today. I REALLY appreciate everything you did to help me. I will be leaving here in about 15 min. So I will take care of the restore point items tommorrow. Thanks Again

Jrace