Zlob.Downloader etc

[cliverob]

I have been under attack for a week now and despite running up to date McAfee Security Center version 8.0 and using Spybot - Search & Destroy 1.5.1.15 many times I am unable to rid my PC of this nasty Malware which has included the following :-
Smitfraud-C & Zlob.Downloader
Since joining this Forum I have installed and run Spybot; SpywareGuard; SpywareBlaster and a-squared Free. These have only provided temporary relief as the problems recur every day. It appears that something is embedded in my system which has not been identified and removed.

I'm also getting a spyware alert saying my system is infected with "Worm.Win32.NetSky". I have 3 icons which appear on my desktop and get added to Favorites : Error Cleaner, Privacy Protector and Spyware&Malware Protection. I'm getting a system alert "system detected virus activities". Also my home page is being constantly changed.
I would be very grateful for assistance in fixing these problems please.

I ran Trend Micro HijackThis v2.0.2 and Kaspersky online scanner and created the following logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:48:32, on 05/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee\MSC\mcshell.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/ap/ap/en/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Clive Roberts
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Ask Search Assistant BHO - {0A94B111-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: GameKnot Chess - {61B5B39F-0750-4637-9D70-A63A79978B5D} - C:\WINDOWS\gameknot_toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: The hdtip - {0C12E004-19C1-4B19-9C63-6321CF547432} - C:\WINDOWS\hdtip.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.stenaline.co.uk
O15 - Trusted Zone: http://pib.stenaline.com
O15 - Trusted Zone: http://secure.stenaline.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163190963328
O21 - SSODL: gormet - {5F09012F-89A2-44C1-B695-267CBB8D7595} - C:\WINDOWS\gormet.dll
O21 - SSODL: pmkret - {0C1E2DC6-9389-4601-AD0B-982A658F2F2A} - C:\WINDOWS\pmkret.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10986 bytes


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, December 05, 2007 3:35:07 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/12/2007
Kaspersky Anti-Virus database records: 472764
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - Critical Areas:
C:\WINDOWS
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\

Scan Statistics:
Total number of scanned objects: 20142
Number of viruses found: 8
Number of infected objects: 11
Number of suspicious objects: 0
Duration of the scan process: 00:12:20

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\gormet.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped
C:\WINDOWS\hdtip.dll Infected: not-a-virus:AdWare.Win32.Agent.vr skipped
C:\WINDOWS\pmkret.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{FB0E2744-E188-498D-8980-B195728EA797}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcmsc_DFOyypQxyANu5kW Object is locked skipped
C:\WINDOWS\Temp\mcmsc_fxhL9lNYMnFrZmD Object is locked skipped
C:\WINDOWS\Temp\mcmsc_mIet7WmLldxZ0qt Object is locked skipped
C:\WINDOWS\Temp\mcmsc_RaunJ8RApcNcXue Object is locked skipped
C:\WINDOWS\Temp\mcmsc_U4sA7fmmxdzVsua Object is locked skipped
C:\WINDOWS\Temp\sqlite_3AvZcar1JvlgUzV Object is locked skipped
C:\WINDOWS\Temp\sqlite_HfWpLg0uTB28JvL Object is locked skipped
C:\WINDOWS\Temp\sqlite_ueZaAeqbEfMFo0k Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/edi.exe Infected: not-a-virus:AdWare.Win32.Agent.tw skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/install.bat Infected: not-a-virus:AdWare.Win32.Agent.lf skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/main_uninstaller.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/msmdev.dll Infected: Trojan-Downloader.Win32.Agent.dag skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/msmhost.dll Infected: not-a-virus:AdWare.Win32.Agent.jw skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/nsduo.dll Infected: not-a-virus:AdWare.Win32.Agent.kc skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat/ac8zt2/rmv.exe Infected: Trojan-Downloader.Win32.Zlob.cpx skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\ac8zt2.dat ZIP: infected - 7 skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\BITF2.tmp Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\fb_2036.lck Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\sqlite_MHrjcc42cpTSwHk Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\~DF1F8D.tmp Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\~DF29C0.tmp Object is locked skipped
C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp\~DFCB86.tmp Object is locked skipped

Scan process completed.

[Shaba]

Hi cliverob

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

[cliverob]

Hi Shaba, Thanks very much for your help. Here is the rapport.txt log.
Regards,
cliverob

SmitFraudFix v2.258

Scan done at 9:40:29.79, 07/12/2007
Run from C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 hk.digitaltrends.com
127.0.0.1 microsoft.com.org
127.0.0.1 www.www.microsoft.com.org
127.0.0.1 legal-at-spybot.info
127.0.0.1 www.legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\gormet.dll FOUND !
C:\WINDOWS\hdtip.dll FOUND !
C:\WINDOWS\pmkret.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\1024\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Clive Roberts


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Clive Roberts\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\CLIVER~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\RichVideoCodec\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Askey DSL Router USB Remote NDIS Device - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{E4F3F001-94AA-4C81-8283-DBE9996AFABD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E4F3F001-94AA-4C81-8283-DBE9996AFABD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[Shaba]

Hi

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.
______________________________

Double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete... under Browsing History.
Next to Temporary Internet Files, click Delete files, and then click OK.
Next to Cookies, click Delete cookies, and then click OK.
Next to History, click Delete history, and then click OK.
Click the Close button.
Click OK.
For Internet Explorer 4.x - 6.x
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.
For Netscape 4.x and Up
Click Edit from the Netscape menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the triangle sign.
Click Cache.
Click both the Clear Memory Cache and the Clear Disk Cache buttons.
For Mozilla 1.x and Up
Click Edit from the Mozilla menubar.
Click Preferences... from the Edit menu.
Expand the Advanced menu by clicking the plus sign.
Click Cache.
Click the Clear Cache button.
For Opera
Click File from the Opera menubar.
Click Preferences... from the File menu.
Click the History and Cache menu.
Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
Click Ok to close the Preferences menu.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Unselect Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Please post:
c:\rapport.txt
AVG Anti-Spyware log
A new HijackThis log
You may need several replies to post the requested logs, otherwise they might get cut off.

[cliverob]

Hi Shaba,
Here is the AVG Anti-Spyware log & the new HijackThis log.
When I post the rapport log I get this message "The text that you have entered is too long (182423 characters). Please shorten it to 20000 characters long."
As this will take 10 postings can it be shortened please?

Your assistance is greatly appreciated, thanks very much.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:39:24 08/12/2007

+ Scan result:

Nothing found.
::Report end


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:43:02, on 08/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Clive Roberts
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: GameKnot Chess - {61B5B39F-0750-4637-9D70-A63A79978B5D} - C:\WINDOWS\gameknot_toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.stenaline.co.uk
O15 - Trusted Zone: http://pib.stenaline.com
O15 - Trusted Zone: http://secure.stenaline.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163190963328
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10523 bytes

[cliverob]

Hi Shaba,
Further to my last posting, I noticed whilst browsing other threads that someone else with a huge rapport log had been advised by pskelley Security Expert to "edit out that huge hosts file to save space".
In case that is what I should do I have done so and here is the edited rapport log.
Hope this is OK.
Thanks very much.

EDITED LOG
SmitFraudFix v2.258

Scan done at 8:53:29.65, 08/12/2007
Run from C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

PLEASE NOTE

ALL HOSTS FILES DELETED by cliverob


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\gormet.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{5F09012F-89A2-44C1-B695-267CBB8D7595}]
Deleting [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{5F09012F-89A2-44C1-B695-267CBB8D7595}]
C:\WINDOWS\hdtip.dll Deleted
C:\WINDOWS\pmkret.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{0C1E2DC6-9389-4601-AD0B-982A658F2F2A}]
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\1024\ Deleted
C:\Program Files\RichVideoCodec\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{E4F3F001-94AA-4C81-8283-DBE9996AFABD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E4F3F001-94AA-4C81-8283-DBE9996AFABD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{E4F3F001-94AA-4C81-8283-DBE9996AFABD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

[Shaba]

Hi

Yes, that is fine :)

Please do an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases

Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report

[cliverob]

Hi Shaba,
Here is the kaspersky report and a fresh HijackThis log. Some antibiotics clearly needed !
Thanks again.
cliverob

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, December 08, 2007 11:39:01 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 8/12/2007
Kaspersky Anti-Virus database records: 477224
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 109809
Number of viruses found: 7
Number of infected objects: 14
Number of suspicious objects: 0
Duration of the scan process: 01:34:43

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\MSKWMDB.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSK\settingsdb.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR20.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Clive Roberts\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Clive Roberts\Application Data\McAfee\MBK\ARBUSFILE.GDB Object is locked skipped
C:\Documents and Settings\Clive Roberts\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Application Data\ApplicationHistory\McAfeeDataBackup.exe.e548c4c.ini.inuse Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\History\History.IE5\MSHist012007120820071209\index.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temp\BIT7BF.tmp Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temp\fb_2376.lck Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temp\~DF38DA.tmp Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temp\~DF69DB.tmp Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temp\~DFCE43.tmp Object is locked skipped
C:\Documents and Settings\Clive Roberts\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\ntuser.dat Object is locked skipped
C:\Documents and Settings\Clive Roberts\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\a-squared Free\unins000.exe Infected: Trojan.Win32.Agent.dfr skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe/WISE0009.BIN Infected: not-a-virus:AdTool.Win32.MyWebSearch.bk skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe WiseSFX: infected - 1 skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe WiseSFXDropper: infected - 1 skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP389\A0134682.exe Infected: Trojan.Win32.Agent.dfr skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP390\A0134768.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.bj skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP390\A0134769.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.a skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134919.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134920.dll Infected: not-a-virus:AdWare.Win32.Agent.vr skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134921.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP392\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcmsc_hwYZNpv1RFCqyr7 Object is locked skipped
C:\WINDOWS\Temp\sqlite_7lART5Fc3besrGe Object is locked skipped
C:\WINDOWS\Temp\sqlite_a2yPTcgmCCiHPL6 Object is locked skipped
C:\WINDOWS\Temp\sqlite_V57MoXFTUqIdwxY Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:39:40, on 08/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Clive Roberts
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: GameKnot Chess - {61B5B39F-0750-4637-9D70-A63A79978B5D} - C:\WINDOWS\gameknot_toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.stenaline.co.uk
O15 - Trusted Zone: http://pib.stenaline.com
O15 - Trusted Zone: http://secure.stenaline.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163190963328
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10495 bytes

[Shaba]

Hi

It's not looking that bad.

These are part of Smitfraudfix and not viruses:

C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Clive Roberts\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped

These are in system restore and inactive.

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe/WISE0009.BIN Infected: not-a-virus:AdTool.Win32.MyWebSearch.bk skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe WiseSFX: infected - 1 skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP371\A0131836.exe WiseSFXDropper: infected - 1 skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP389\A0134682.exe Infected: Trojan.Win32.Agent.dfr skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP390\A0134768.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.bj skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP390\A0134769.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.a skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134919.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134920.dll Infected: not-a-virus:AdWare.Win32.Agent.vr skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP391\A0134921.dll Infected: not-a-virus:AdWare.Win32.Agent.vs skipped

But we need to find out whether or not this is false positive:

C:\Program Files\a-squared Free\unins000.exe Infected: Trojan.Win32.Agent.dfr skipped

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows (http://www.xtra.co.nz/help/0,,4155-1916458,00.html)

Please click this link-->Jotti (http://virusscan.jotti.org/)

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

C:\Program Files\a-squared Free\unins000.exe

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

[cliverob]

Hi Shaba,
Here is the Virustotal scan result

File unins000.exe received on 12.08.2007 22:31:49 (CET)Antivirus Version Last Update Result
AhnLab-V3 2007.12.8.0 2007.12.07 -
AntiVir 7.6.0.40 2007.12.07 -
Authentium 4.93.8 2007.12.08 -
Avast 4.7.1098.0 2007.12.08 -
AVG 7.5.0.503 2007.12.08 -
BitDefender 7.2 2007.12.08 -
CAT-QuickHeal 9.00 2007.12.08 -
ClamAV 0.91.2 2007.12.08 -
DrWeb 4.44.0.09170 2007.12.08 -
eSafe 7.0.15.0 2007.12.06 -
eTrust-Vet 31.3.5361 2007.12.08 -
Ewido 4.0 2007.12.08 -
FileAdvisor 1 2007.12.08 -
Fortinet 3.14.0.0 2007.12.08 -
F-Prot 4.4.2.54 2007.12.08 -
F-Secure 6.70.13030.0 2007.12.08 -
Ikarus T3.1.1.12 2007.12.08 -
Kaspersky 7.0.0.125 2007.12.08 -
McAfee 5181 2007.12.08 -
Microsoft 1.3007 2007.12.08 -
NOD32v2 2711 2007.12.07 -
Norman 5.80.02 2007.12.07 -
Panda 9.0.0.4 2007.12.08 -
Prevx1 V2 2007.12.08 Heuristic: Suspicious Hijacker
Rising 20.21.42.00 2007.12.07 -
Sophos 4.24.0 2007.12.08 -
Sunbelt 2.2.907.0 2007.12.07 -
Symantec 10 2007.12.08 -
TheHacker 6.2.9.153 2007.12.07 -
VBA32 3.12.2.5 2007.12.07 -
VirusBuster 4.3.26:9 2007.12.08 -
Webwasher-Gateway 6.6.2 2007.12.08 -

Additional information
File size: 692519 bytes
MD5: acc0c6f66c63627269588f2aeb400707
SHA1: f630218aa58682973c4485cb22b067f04e596b68
PEiD: -
Prevx info: http://fileinfo.prevx.com/fileinfo.asp?PX5=F61B8FB3277A805C91D00AEC54725C0070F968C3

Thanks again,
cliverob

[Shaba]

Hi

Ok, that seems to a false positive (likely a-squared Free uninstaller).

Any issues left?

[cliverob]

Hi Shaba,
The computer has performed faultlessly all day, thanks very much. The only minor problem left is that I cannot open Internet Options from 'Tools' in the Toolbar. I get this message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I have never come across this before. Do you have any suggestions on a fix please?
I am very grateful for your assistance in fixing the Malware problems I had - many, many thanks.
Regards,
cliverob

[Shaba]

Hi

Let's then run this in order to check some registry values:

Download Deckard's System Scanner (DSS) (http://www.techsupportforum.com/sectools/Deckard/dss.exe) to your Desktop. Note: You must be logged onto an account with administrator privileges.

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply

[cliverob]

Hi Shaba,
Here is the main.txt. in two parts. I'll send the extra.txt after.

Deckard's System Scanner v20071014.68
Run by Clive Roberts on 2007-12-10 07:58:22
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
24: 2007-12-09 20:58:28 UTC - RP394 - Deckard's System Scanner Restore Point
23: 2007-12-09 08:24:42 UTC - RP393 - System Checkpoint
22: 2007-12-08 08:06:08 UTC - RP392 - System Checkpoint
21: 2007-12-06 23:31:34 UTC - RP391 - System Checkpoint
20: 2007-12-05 22:11:43 UTC - RP390 - System Checkpoint


-- First Restore Point --
1: 2007-11-28 00:34:53 UTC - RP371 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Clive Roberts.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:59:56, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Clive Roberts\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Clive Roberts.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Clive Roberts
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: GameKnot Chess - {61B5B39F-0750-4637-9D70-A63A79978B5D} - C:\WINDOWS\gameknot_toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.stenaline.co.uk
O15 - Trusted Zone: http://pib.stenaline.com
O15 - Trusted Zone: http://secure.stenaline.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163190963328
O23 - Service: McAfee Application Installer Cleanup (0106001197232919) (0106001197232919mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\010600~1.EXE (file missing)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10663 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell>

S0 cercsr6 - c:\windows\system32\drivers\cercsr6.sys <Not Verified; Adaptec, Inc.; Dell RAID Controller>
S3 SunkFilt (Alcor Micro Corp - 9360) - c:\windows\system32\drivers\sunkfilt.sys <Not Verified; Alcor Micro Corp.; SunkFilt>
S3 TFBULK (Topfield USB client driver) - c:\windows\system32\drivers\tfbulk.sys <Not Verified; Topfield Co., Ltd.; >
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter

S2 0106001197232919mcinstcleanup (McAfee Application Installer Cleanup (0106001197232919)) - c:\windows\temp\010600~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service (file missing)
S3 License Management Service ESD - "c:\program files\common files\element5 shared\service\licence manager esd.exe" <Not Verified; element5; License Management Service ESD>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_019D1028&REV_02\4&1C660DD6&0&40F0
Manufacturer: Intel
Name: Intel(R) PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_019D1028&REV_02\4&1C660DD6&0&40F0
Service: E100B


-- Scheduled Tasks -------------------------------------------------------------

2007-12-08 11:12:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2006-09-12 12:47:34 280 --ah----- C:\WINDOWS\Tasks\McDefragTask.job
2006-09-12 12:47:33 368 --ah----- C:\WINDOWS\Tasks\McQcTask.job


-- Files created between 2007-11-10 and 2007-12-10 -----------------------------

2007-12-10 07:41:55 0 d-------- C:\WINDOWS\LastGood
2007-12-08 08:22:35 0 d-------- C:\Documents and Settings\Clive Roberts\Application Data\Grisoft
2007-12-08 08:22:16 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-07 09:41:07 2988 --a------ C:\WINDOWS\system32\tmp.reg
2007-12-05 17:48:26 0 d-------- C:\Documents and Settings\Clive Roberts\Application Data\WinPatrol
2007-12-05 17:48:12 0 d-------- C:\Program Files\BillP Studios
2007-12-05 15:37:07 0 d-------- C:\Program Files\Trend Micro
2007-12-05 14:01:02 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-05 14:00:57 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-05 11:12:05 0 d-------- C:\Documents and Settings\Clive Roberts\.SunDownloadManager
2007-12-05 09:03:26 0 d-------- C:\Program Files\a-squared Free
2007-12-05 08:39:27 218112 --a------ C:\Program Files\HijackThis.exe <Not Verified; Soeperman Enterprises Ltd.; HijackThis>
2007-12-05 08:31:55 0 d-------- C:\Program Files\SDM20
2007-12-05 08:31:37 351606 --a------ C:\Program Files\sdm-2_0-windows-i586.exe <Not Verified; ; Sun(TM) Download Manager 2.0 Install Program>
2007-12-04 13:05:51 0 d-------- C:\Program Files\Safer Networking
2007-12-04 11:52:42 0 d-------- C:\Documents and Settings\All Users\Application Data\WinZip
2007-12-04 10:50:24 217070 --a------ C:\Program Files\hosts.exe
2007-12-02 16:11:10 0 d-------- C:\Program Files\SpywareGuard
2007-12-02 14:05:17 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2007-12-02 14:05:16 0 d-------- C:\Program Files\SpywareBlaster
2007-11-29 08:47:31 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-29 07:52:17 2560 --a------ C:\WINDOWS\_MSRSTRT.EXE
2007-11-19 07:45:10 645644 --a------ C:\Program Files\HOSTS
2007-11-11 17:28:52 0 d-------- C:\UNCLAIMED MONEYS

Regards,
cliverob

[cliverob]

Hi Shaba,
Here is part 2 of the main.txt.

-- Find3M Report ---------------------------------------------------------------

2007-12-10 07:41:54 0 d-------- C:\Program Files\McAfee
2007-12-10 07:35:44 0 d-------- C:\Documents and Settings\Clive Roberts\Application Data\OpenOffice.org2
2007-12-05 12:43:58 10795 --a------ C:\Program Files\hijackthis.log <HIJACK~1.LOG>
2007-12-05 08:39:03 0 d-------- C:\Program Files\Java
2007-12-04 11:33:29 147406 --a------ C:\Program Files\hosts.zip
2007-12-04 10:58:01 240904 --a------ C:\Program Files\ZonedOut.zip
2007-11-29 07:54:16 0 d-------- C:\Program Files\DAP
2007-11-29 07:07:33 0 d-------- C:\Program Files\SpeedBit Video Accelerator
2007-11-10 08:40:19 0 d-------- C:\Program Files\Common Files\McAfee
2007-11-03 11:17:27 0 d-------- C:\Program Files\Google
2007-10-19 14:54:23 0 d-------- C:\Program Files\Common Files\ACD Systems
2007-10-19 14:54:06 0 d-------- C:\Program Files\ACD Systems
2007-10-19 12:29:06 0 d-------- C:\Documents and Settings\Clive Roberts\Application Data\ACD Systems
2007-10-19 10:35:58 0 d-------- C:\Program Files\Common Files
2007-10-16 11:24:23 0 d-------- C:\Program Files\Desktop eBay


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTSysVol"="C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [17/09/2003 13:43]
"P17Helper"="P17.dll" [10/06/2004 19:51 C:\WINDOWS\system32\P17.dll]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [11/05/2000 04:00]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [23/02/2005 19:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [06/09/2005 18:46]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [27/01/2005 04:02]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [27/07/2004 19:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [27/07/2004 19:50]
"Sunkist2k"="C:\Program Files\Multimedia Card Reader\shwicon2k.exe" [09/04/2003 16:27]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [31/05/2005 06:33]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [23/02/2006 17:45]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [20/09/2005 09:35]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [20/09/2005 09:32]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [20/09/2005 09:36]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [16/02/2007 11:54]
"McAfee Backup"="C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" [16/01/2007 13:59]
"MBkLogOnHook"="C:\Program Files\McAfee\MBK\LogOnHook.exe" [08/01/2007 11:22]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [03/08/2007 22:33]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 01:11]
"WinPatrol"="C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe" [27/10/2007 03:06]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [15/05/2005 05:04]
"PicoZip"="C:\Program Files\PicoZip\PicoZipTray.exe" []
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [29/08/2007 20:06]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [31/08/2007 16:46]

C:\Documents and Settings\Clive Roberts\Start Menu\Programs\Startup\
OpenOffice.org 2.0.lnk - C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe [14/07/2006 21:26:34]
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [29/08/2003 19:05:35]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/09/2005 22:05:26]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [03/08/2007 11:10:00]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""




-- Hosts -----------------------------------------------------------------------

127.0.0.1 ad.a8.net
127.0.0.1 asy.a8ww.net
127.0.0.1 www.aaa-livedoor.net #[Trojan-PSW.Win32.Maran.ei]
127.0.0.1 www.abcsearcher.com #[Spamdexing][Microsoft.Strider]
127.0.0.1 abc-search.info
127.0.0.1 www.abx4.com #[Adware.ABXToolbar]
127.0.0.1 acezip.net #[SiteAdvisor.acezip.net]
127.0.0.1 www.acezip.net #[Win32/Adware.180Solutions]
127.0.0.1 phpadsnew.abac.com
127.0.0.1 a.abnad.net

23643 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2007-12-10 08:00:56 ------------


The extra.txt report will follow.
Regards,
cliverob

[cliverob]

Hi Shaba,
Here is the first part of the extra.txt report. Part 2 will follow.

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 3.00GHz
CPU 1: Intel(R) Pentium(R) 4 CPU 3.00GHz
Percentage of Memory in Use: 43%
Physical Memory (total/avail): 1021.98 MiB / 576.89 MiB
Pagefile Memory (total/avail): 2464.64 MiB / 2064.43 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1932.86 MiB

C: is Fixed (NTFS) - 40.01 GiB total, 14.61 GiB free.
D: is Fixed (NTFS) - 108.97 GiB total, 108.9 GiB free.
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD1600JB-75GVC0 - 149.01 GiB - 3 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 40.01 GiB - C:
\PARTITION2 - Extended w/Extended Int 13 - 108.97 GiB - D:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

FW: McAfee Personal Firewall v (McAfee)
AV: McAfee VirusScan v (McAfee)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe"="C:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe:*:Enabled:McAfee Data Backup"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\\Program Files\\SpeedBit Video Accelerator\\VideoAccelerator.exe"="C:\\Program Files\\SpeedBit Video Accelerator\\VideoAccelerator.exe:*:Disabled:VideoAccelerator"
"C:\\Program Files\\SpeedBit Video Accelerator\\VideoAcceleratorEngine.exe"="C:\\Program Files\\SpeedBit Video Accelerator\\VideoAcceleratorEngine.exe:*:Disabled:VideoAcceleratorService"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Clive Roberts\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_11\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=CLIVE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Clive Roberts
LOGONSERVER=\\CLIVE
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_11\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\CLIVER~1\LOCALS~1\Temp
USERDOMAIN=CLIVE
USERNAME=Clive Roberts
USERPROFILE=C:\Documents and Settings\Clive Roberts
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Clive Roberts (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Program\Ctzapxx.EXE" /X /U /S
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5210ED6D-52A9-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5210ED6D-52A9-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CDDF96A-BC34-4D72-9ABA-E1FFF0C39977}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{67AEFC4C-69E4-11D7-85F4-00E018013273}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{67AEFC4C-69E4-11D7-85F4-00E018013273}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7201B853-5833-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7201B853-5833-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A900EAB-DA37-4554-AF19-9C337476D05D}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A900EAB-DA37-4554-AF19-9C337476D05D}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1185190-514F-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1185190-514F-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC157741-3285-4D6A-B934-9174587A3493}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC157741-3285-4D6A-B934-9174587A3493}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C6866B7D-ACFD-4C49-B77B-3B2F8CF54B96}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C6866B7D-ACFD-4C49-B77B-3B2F8CF54B96}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DEBD7BF3-5856-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DEBD7BF3-5856-11D6-A285-00A0CC51B2FE}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB2292C6-1F0A-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB2292C6-1F0A-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC0DD8AE-3DC0-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC0DD8AE-3DC0-11D7-AB2D-0090271A23A2}\setup.exe" -l0x9 /remove
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
a-squared Free 3.0 --> "C:\Program Files\a-squared Free\unins000.exe"


Thanks very much and regards,
cliverob

[cliverob]

Hi Shaba,
Here is part 2 of the extra.txt report.

ACDSee 5.0 Standard --> MsiExec.exe /I{AF5E8D43-49AD-4BE7-A941-2BB0A8CACA62}
ACDSee Photo Editor --> MsiExec.exe /I{2C6D03AC-02ED-4417-9F40-6A0CB55CEF2B}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Adobe SVG Viewer 3.0 --> C:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Winstall.exe -u -fC:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Install.log
AlphaChess 3 --> C:\Program Files\AlphaChess\Uninstall.exe
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
ArcSoft DVD SlideShow (Shared Components) --> C:\Program Files\Common Files\element5 Shared\Uninstall\ArcSoft DVD SlideShow\B1FA2000\UninstApplet.exe /uninstall
ArcSoft PhotoBase --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\ArcSoft\PhotoBase\Uninst.isu"
ArcSoft PhotoStudio 2000 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\ArcSoft\PhotoStudio 2000\Uninst.isu"
Ask Toolbar --> rundll32 C:\PROGRA~1\AskPBar\bar\1.bin\AskPBar.dll,O
Askey ADSL Router USB Driver 5.2.3667.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3638411A-C5DB-4916-BA1A-9C2A6AD1BBBB}\Setup.exe" -l0x9 FORCE_UNINSTALL
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
BCL easyPDF Printer Driver 4.3 --> MsiExec.exe /I{964361C3-15AB-4233-A6C7-4B277D73C949}
Canon Camera Support Core Library --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{B9B9863A-32FD-4133-ADB7-46244ED77694} /l1033
Canon Camera Window for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{F37942A8-B21B-4C5A-A1D2-B676BF55EAE0}
Canon MovieEdit Task for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{DE286975-ACF1-45B8-9EF7-34E162B2C817}
Canon PhotoRecord --> MsiExec.exe /X{BEF56F2D-56ED-4176-BF72-7B68D4A3B98D}
Canon RAW Image Task for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{9518F764-C54D-47B2-9E73-154B21E79FD2}
Canon RemoteCapture Task for ZoomBrowser EX --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{2C164906-E68F-462A-9010-70DD022223EF}
Canon ScanGear Toolbox 3.0 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\ScanGear Toolbox Ver3\Uninst.isu" -c"C:\Program Files\Canon\ScanGear Toolbox Ver3\uninst.dll"
Canon Utilities PhotoStitch 3.1 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{EF4C7EB0-D71B-43A3-9552-8053DE4B0401}
Canon Utilities ZoomBrowser EX --> MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
Creative MediaSource --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{56F3E1FF-54FE-4384-A153-6CCABA097814}\setup.exe" -l0x9 /remove
CSV Converter --> "C:\Program Files\CSV Converter\uninstall.exe"
Dell Media Experience --> MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Support 3.1 --> MsiExec.exe /X{548EEA8E-8299-497F-8057-811D2D7097DC}
Dell Support Center --> MsiExec.exe /I{B8C54AB1-7E1A-40E8-B794-EDB6E8921F3A}
Desktop eBay 2.0 --> C:\Program Files\Desktop eBay\uninst.exe
DMX Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BE8913B7-B2C4-48BE-8A26-84390FF4F231}\Setup.exe" -l0x9 -L0x9 /SMAINT
DVD SlideShow --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF0D5938-604A-4982-B66B-49EDBB7FC451}\Setup.exe" -l0x9
e-tax 2005 --> C:\etax2005\e-tax 2005_uninstall.exe
e-tax 2006 --> C:\etax2006\e-tax 2006_uninstall.exe
e-tax 2007 --> C:\TAX RETURN\ETAX2007\e-tax 2007_uninstall.exe
e-tax 2007 - Publications --> C:\TAX RETURN\ETAX2007\publications 2007_uninstall.exe
e-tax Medicare Tax Statement online 2007 --> C:\TAX RETURN\ETAX2007\Medicare\etax2007\mts 2007_uninstall.exe
EPSON PhotoQuicker3.1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CF228E6F-5A8B-11D5-8205-0040B4110DA1}\setup.exe" uninst
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
ESP810 Guide --> C:\WINDOWS\uninst.exe -f"C:\Program Files\EPSON\ESP810\DeIsL2.isu"
Exportizer Pro 3.4 --> "C:\Program Files\Exportizer Pro\unins000.exe"
Family Historian Demo 3.0 --> "C:\Program Files\Family Historian Demo 3.0\unins000.exe"
GameKnot Chess Toolbar for Internet Explorer v1.03 --> C:\WINDOWS\unins000.exe
Generations® 4.2 --> C:\WINDOWS\IsUninst.exe -fC:\SIERRA\GEN4\Uninst.isu
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Google SketchUp --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E1423608-F529-40A1-93CA-C7F396F30DF0}\setup.exe" -l0x9
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
Google Video Player --> "C:\Program Files\Google\Google Video Player\Uninstall.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel(R) Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel(R) PRO Network Adapters and Drivers --> Prounstl.exe
Intel(R) PROSet for Wired Connections --> MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{59C4F14F-7590-45FC-BE9F-A67AB3590709} /l1033
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
Lexmark Printer Software Uninstall --> C:\Program Files\Lexmark\Install\Uninstall.exe
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office PowerPoint Viewer 2003 --> MsiExec.exe /X{90AF0409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
Multimedia Card Reader --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{13B97BA0-1765-4EBA-8902-C6E30291F67B}
Nero - Burning Rom --> MsiExec.exe /X{A4D7B764-4140-11D4-88EB-0050DA3579C0}
OmniPage Pro 9.0 --> C:\Program Files\Caere\OmniPagePro90\Deinstall.exe "C:\Program Files\Caere\OmniPagePro90\uninstall.exe -f'C:\Program Files\Caere\OmniPagePro90\DeIsL1.isu'"
OpenOffice.org 2.0 --> MsiExec.exe /I{75852F49-2CAF-443F-B7C2-53DE5847DE56}
ParLoc --> C:\FAMILY HISTORY\PARISH LOCATOR\uninstall.exe
PowerDVD 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> MsiExec.exe /I{5E863175-E85D-44A6-8968-82507D34AE7F}
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
RunAlyzer --> "C:\Program Files\Safer Networking\RunAlyzer\unins000.exe"
Scan Manager 5.2 --> MsiExec.exe /I{E0A1559B-9886-11D4-8D06-0050DA284A39}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sierra Utilities --> C:\Program Files\Sierra On-Line\sutil32.exe uninstall
Sonic Audio module --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic MyDVD LE --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sound Blaster Live! 24-bit --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CEB481CC-F57C-4397-81A0-DADD22257047}\setup.exe" -l0x9
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe"
Sun(TM) Download Manager 2.0 --> C:\Program Files\SDM20\Uninstal.exe
Topfield Windows Applications --> C:\Program Files\Topfield Windows Applications\uninst.exe
Viewpoint Media Player (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe -u
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinPatrol 2007 --> C:\PROGRA~1\BILLPS~1\WINPAT~1\Setup.exe /remove /q0
WinZip 11.1 --> MsiExec.exe /X{CD95F661-A5C4-44F5-A6AA-ECDD91C240B5}


-- Application Event Log -------------------------------------------------------

Event Record #/Type19970 / Warning
Event Submitted/Written: 12/10/2007 07:35:56 AM
Event ID/Source: 32068 / Microsoft Fax
Event Description:
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly.
Country/region code: '*'
Area code: '*'

Event Record #/Type19969 / Warning
Event Submitted/Written: 12/10/2007 07:35:56 AM
Event ID/Source: 32026 / Microsoft Fax
Event Description:
Fax Service failed to initialize any assigned fax devices (virtual or TAPI).
No faxes can be sent or received until a fax device is installed.

Event Record #/Type19960 / Warning
Event Submitted/Written: 12/09/2007 10:16:34 PM
Event ID/Source: 32068 / Microsoft Fax
Event Description:
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly.
Country/region code: '*'
Area code: '*'

Event Record #/Type19959 / Warning
Event Submitted/Written: 12/09/2007 10:16:34 PM
Event ID/Source: 32026 / Microsoft Fax
Event Description:
Fax Service failed to initialize any assigned fax devices (virtual or TAPI).
No faxes can be sent or received until a fax device is installed.

Event Record #/Type19953 / Warning
Event Submitted/Written: 12/09/2007 06:37:19 PM
Event ID/Source: 32068 / Microsoft Fax
Event Description:
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly.
Country/region code: '*'
Area code: '*'



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type92520 / Error
Event Submitted/Written: 12/10/2007 07:35:34 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.2 for the Network Card with network address 0011F54A81F1 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type92493 / Error
Event Submitted/Written: 12/09/2007 06:47:07 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.2 for the Network Card with network address 0011F54A81F1 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type92429 / Error
Event Submitted/Written: 12/09/2007 07:39:08 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.2 for the Network Card with network address 0011F54A81F1 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type92405 / Error
Event Submitted/Written: 12/08/2007 09:55:08 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.2 for the Network Card with network address 0011F54A81F1 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type92381 / Error
Event Submitted/Written: 12/08/2007 06:45:21 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.2 for the Network Card with network address 0011F54A81F1 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).



-- End of Deckard's System Scanner: finished at 2007-12-10 08:00:56 ------------

Regards,
cliverob

[Shaba]

Hi

Nothing there.

See here (http://www.boutell.com/newfaq/browser/internetoptions.html)
and post back if that helped :)

[cliverob]

Hi,
Unfortunately it did not help.
I did not have the options in Spybot to "lock IE start page setting against user changes" or "lock IE control panel against opening from within IE."
Using regedit did not work either as I couldn't find Restrictions or NoBrowserOptions in HKEY_CURRENT_USER or HKEY_LOCAL_MACHINE.
Thanks very much for trying. I'll access via 'Start'.
Regards,
cliverob

[Shaba]

Hi

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

After that, fix these via HijackThis:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Post back if that helped.

[cliverob]

Hi Shaba,
That has fixed the problem thanks very much. Everything is now running very well thanks to your expert help, which is very much appreciated.
Just one final question if you don't mind please. Although I'm running McAfee Security Center version 8, this is clearly not sufficient to stop attacks like I have had. Can you recommend another software program (preferably freeware) which would give me added protection please?
Regards,
cliverob

[Shaba]

Hi

Just read my suggestions from below:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Fix this, it's a leftover:

R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)

Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
Please download the newest version here:
http://www.adobe.com/products/acrobat/readstep2_servefile.html?option=full&order=1&type=&language=English&platform=WinXPSP2&esdcanbeused=0&esdcanhandle=0&hasjavascript=1&dlm=nos

Install it, then go to Add/Remove Programs and remove any older versions that may remain.

Next we remove all used tools.

Please download OTMoveIt (http://download.bleepingcomputer.com/oldtimer/OTMoveIt.exe) and save it to desktop.

Double-click OTMoveIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean!

[cliverob]

Hi Shaba,
Your assistance has worked wonders with my PC. I have implemented all your final suggestions and will keep up-to-date with all the prevention programs.
Many, many thanks for your invaluable help.
Regards and best wishes for Christmas and the New Year.
cliverob

[Shaba]

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
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Everyone else please begin a New Topic.