Need help, please - Virtumonde [Archive]

View Full Version : Need help, please - Virtumonde

gwkenne

2007-12-07, 21:08

From S&D scan, have Virtumonde infection. HJT & Kaspersky logs follow. Thank you in advance....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:23:55 PM, on 12/7/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: 0 - {1C9FA674-7AA8-47BC-E2BF-C7AF2D137CFE} - C:\Program Files\ComPlus Applications\qudasujuc790.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6861C175-4B04-47AE-8219-DE7DCB28CCC4} - C:\WINNT\system32\ssqrq.dll (file missing)
O2 - BHO: (no name) - {CF46BFB3-2ACC-441b-B82B-36B9562C7FF1} - C:\WINNT\system32\sclbrwbl.dll (file missing)
O2 - BHO: (no name) - {E9BD0828-1FD9-410C-A50F-43EBE65D310F} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [PPRT] C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC_Logon.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1193426449328
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/1444/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = horizons-2003.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = horizons-2003.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = horizons-2003.local
O20 - Winlogon Notify: qomkhgf - qomkhgf.dll (file missing)
O20 - Winlogon Notify: ssqrq - C:\WINNT\system32\ssqrq.dll (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 7223 bytes

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, December 07, 2007 2:04:44 PM
Operating System: Microsoft Windows 2000 Professional, Service Pack 4 (Build 2195)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/12/2007
Kaspersky Anti-Virus database records: 475936
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 23586
Number of viruses found: 3
Number of infected objects: 3
Number of suspicious objects: 0
Duration of the scan process: 00:40:11

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Diane\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF17E5.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF20FB.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF3CDF.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF5941.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DFD318.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DFFFED.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Diane\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Diane\ntuser.dat.LOG Object is locked skipped
C:\Program Files\CA\SharedComponents\PPRT\logs\2007-12-07.csv Object is locked skipped
C:\WINNT\CSC\00000001 Object is locked skipped
C:\WINNT\Debug\ipsecpa.log Object is locked skipped
C:\WINNT\Debug\oakley.log Object is locked skipped
C:\WINNT\Debug\PASSWD.LOG Object is locked skipped
C:\WINNT\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\WINNT\SchedLgU.Txt Object is locked skipped
C:\WINNT\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINNT\system32\config\AppEvent.Evt Object is locked skipped
C:\WINNT\system32\config\default Object is locked skipped
C:\WINNT\system32\config\default.LOG Object is locked skipped
C:\WINNT\system32\config\SAM Object is locked skipped
C:\WINNT\system32\config\SAM.LOG Object is locked skipped
C:\WINNT\system32\config\SecEvent.Evt Object is locked skipped
C:\WINNT\system32\config\SECURITY Object is locked skipped
C:\WINNT\system32\config\SECURITY.LOG Object is locked skipped
C:\WINNT\system32\config\software Object is locked skipped
C:\WINNT\system32\config\software.LOG Object is locked skipped
C:\WINNT\system32\config\SysEvent.Evt Object is locked skipped
C:\WINNT\system32\config\system Object is locked skipped
C:\WINNT\system32\config\SYSTEM.ALT Object is locked skipped
C:\WINNT\system32\sptll.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\WINNT\system32\V1\dllicm1.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\WINNT\WindowsUpdate.log Object is locked skipped

Scan process completed.

Edit: http://forums.spybot.info/showthread.php?p=141118#post141118

katana

2007-12-19, 06:15

Hi gwkenne,
My name is Katana, and I will be helping you now :)

Do you know what this relates to ?
horizons-2003.local

You need to make sure you have all current updates, You need to update Internet Explorer.

Fix With HJT
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: 0 - {1C9FA674-7AA8-47BC-E2BF-C7AF2D137CFE} - C:\Program Files\ComPlus Applications\qudasujuc790.dll (file missing)
O2 - BHO: (no name) - {6861C175-4B04-47AE-8219-DE7DCB28CCC4} - C:\WINNT\system32\ssqrq.dll (file missing)
O2 - BHO: (no name) - {CF46BFB3-2ACC-441b-B82B-36B9562C7FF1} - C:\WINNT\system32\sclbrwbl.dll (file missing)
O2 - BHO: (no name) - {E9BD0828-1FD9-410C-A50F-43EBE65D310F} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/14...3/cpbrkpie.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/tri...aderSigned.cab

O20 - Winlogon Notify: qomkhgf - qomkhgf.dll (file missing)
O20 - Winlogon Notify: ssqrq - C:\WINNT\system32\ssqrq.dll (file missing)
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis

Download and Run ComboFix

Download Combofix from one of the links below :

ComboFix.exe 1 (http://subs.geekstogo.com/ComboFix.exe)
ComboFix.exe 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
ComboFix.exe 3 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Then double click combofix.exe & follow the prompts.
When finished, it will produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
ComboFix SHOULD NOT be used without supervision

gwkenne

2007-12-19, 21:48

Hi Katana - thanks for the assistance.

horizons-2003.local is an office network.

ComboFix 07-12-19.2 - Diane 12/19/2007 14:35:46.1 - NTFSx86
Running from: C:\Documents and Settings\Diane\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data.\salesmonitor
C:\Documents and Settings\sara\err.log
C:\install.exe
C:\Temp\1cb
C:\Temp\fse
C:\Temp\fse\tmpZTF.log
C:\WINNT\cookies.ini
C:\WINNT\system32\f02WtR
C:\WINNT\system32\sptll.dll
C:\WINNT\system32\V1
C:\WINNT\system32\V1\dllicm1.exe

.
((((((((((((((((((((((((( Files Created from 2007-11-19 to 2007-12-19 )))))))))))))))))))))))))))))))
.

2007-12-19 14:36 . 12/19/07 02:36p 16,384 --a----t- C:\WINNT\system32\Perflib_Perfdata_3a0.dat
2007-12-07 12:28 . 12/07/07 12:28p <DIR> d-------- C:\WINNT\system32\Kaspersky Lab
2007-12-07 12:28 . 12/07/07 12:28p <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-07 12:23 . 12/07/07 12:23p <DIR> d-------- C:\Program Files\Trend Micro
2007-12-05 12:19 . 12/05/07 12:19p 16,384 --a----t- C:\WINNT\system32\Perflib_Perfdata_384.dat
2007-11-30 14:22 . 12/03/07 09:18a <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-29 12:56 . 11/29/07 12:56p 16,384 --a----t- C:\WINNT\system32\Perflib_Perfdata_408.dat
2007-11-26 16:41 . 11/26/07 04:41p <DIR> d-------- C:\Documents and Settings\Diane\Application Data\AdobeUM
2007-11-21 12:20 . 11/21/07 12:20p <DIR> d---s---- C:\Documents and Settings\Diane\UserData
2007-11-21 09:05 . 12/19/07 02:15p 39,698 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k0
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k7
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k6
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k5
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k4
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k3
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k2
2007-11-21 09:05 . 12/19/07 02:15p 64 --a------ C:\WINNT\system32\drivers\kmxcfg.u2k1
2007-11-21 08:49 . 08/20/07 01:42p 879,784 --a------ C:\WINNT\system32\drivers\vetefile.sys
2007-11-21 08:49 . 08/20/07 01:42p 108,312 --a------ C:\WINNT\system32\drivers\veteboot.sys
2007-11-21 08:49 . 08/20/07 01:42p 99,592 --a------ C:\WINNT\system32\isafeif.dll
2007-11-21 08:49 . 08/20/07 01:42p 79,424 --a------ C:\WINNT\system32\vetredir.dll
2007-11-21 08:49 . 08/20/07 01:42p 75,016 --a------ C:\WINNT\system32\isafprod.dll
2007-11-21 08:49 . 08/20/07 01:42p 32,264 --a------ C:\WINNT\system32\drivers\vetmonnt.sys
2007-11-21 08:49 . 08/20/07 01:42p 26,376 --a------ C:\WINNT\system32\drivers\vet-filt.sys
2007-11-21 08:49 . 08/20/07 01:42p 21,512 --a------ C:\WINNT\system32\drivers\vetfddnt.sys
2007-11-21 08:49 . 08/20/07 01:42p 21,128 --a------ C:\WINNT\system32\drivers\vet-rec.sys
2007-11-20 17:44 . 11/20/07 05:44p <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Yahoo!
2007-11-20 17:37 . 11/20/07 05:37p <DIR> d-------- C:\Documents and Settings\Default User\Application Data\AdobeUM
2007-11-20 17:10 . 11/20/07 05:10p <DIR> d-------- C:\WINNT\Downloaded Installations

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-07 15:36 --------- d-----w C:\Program Files\Free Offers from Freeze.com
2007-12-07 15:07 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-11-21 14:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\CA
2007-11-21 13:49 --------- d-----w C:\Program Files\Common Files\Scanner
2007-11-21 13:49 --------- d-----w C:\Program Files\CA
2007-11-21 13:42 --------- d-----w C:\Program Files\Yahoo!
2007-11-06 17:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kodak
2007-11-05 16:45 --------- d-----w C:\Program Files\Web Publish
2007-11-05 16:34 --------- d---a-w C:\Documents and Settings\All Users\Application Data\ScanSoft
2007-11-05 16:34 --------- d-----w C:\Documents and Settings\sara\Application Data\ScanSoft
2007-11-05 16:31 --------- d-----w C:\Program Files\Common Files\Adobe
2007-11-05 16:30 --------- d-----w C:\Program Files\PhotoDeluxe BE 1.0
2007-10-31 07:17 230,912 ------w C:\WINNT\system32\wmasf.dll
2007-10-30 19:04 --------- d-----w C:\Program Files\Canon
2007-10-30 19:04 --------- d-----w C:\Documents and Settings\sara\Application Data\Canon
2007-10-30 19:04 --------- d-----w C:\Documents and Settings\lin\Application Data\Canon
2007-10-28 01:20 1,222,656 ----a-w C:\WINNT\system32\quartz.dll
2007-10-26 20:37 --------- d-----w C:\Program Files\Hewlett-Packard
2007-10-26 20:33 --------- d-----w C:\Program Files\Common Files\InstallShield
2007-10-26 20:33 --------- d-----w C:\Documents and Settings\administrator.HORIZONS-2003\Application Data\NewSoft
2007-10-26 20:31 --------- d-----w C:\Program Files\The Print Shop 21
2007-10-26 20:16 --------- d-----w C:\Program Files\EasyZip
2007-10-26 19:54 --------- d-----w C:\Documents and Settings\administrator.HORIZONS-2003\Application Data\Yahoo!
2003-06-25 19:08 271 ---h--w C:\Program Files\desktop.ini
2003-06-25 19:08 21,952 ---h--w C:\Program Files\folder.htt
2002-07-24 12:00 32,528 ----a-w C:\WINNT\inf\wbfirdma.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CAVRID"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe" [08/20/07 01:42p]
"Synchronization Manager"="mobsync.exe" [06/19/03 02:05p C:\WINNT\system32\mobsync.exe]
"VTPreset"="VTPreset.exe" [02/24/04 08:17p C:\WINNT\system32\VTPreset.exe]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [08/16/07 10:25p]
"PPRT"="C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC_Logon.exe" [01/04/07 12:10p]
"QOELOADER"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [11/21/07 08:49a]
"cafwc"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [08/14/07 10:06a]
"capfasem"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [08/14/07 10:06a]

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\
Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\Office\FINDFAST.EXE [1996-11-16 23:00:00]
Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1996-11-16 23:00:00]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
UmxWnp.Dll 05/18/07 02:30p 79368 C:\WINNT\system32\UmxWNP.dll

R0 KmxStart;KmxStart;C:\WINNT\system32\DRIVERS\kmxstart.sys [07/24/07 05:00p]
R1 KmxAgent;KmxAgent;C:\WINNT\system32\DRIVERS\kmxagent.sys [05/18/07 02:30p]
R1 KmxFile;KmxFile;C:\WINNT\system32\DRIVERS\KmxFile.sys [05/18/07 02:30p]
R1 KmxFw;KmxFw;C:\WINNT\system32\DRIVERS\kmxfw.sys [07/24/07 05:00p]
R1 VIAPFD;VIAPFD;C:\WINNT\system32\Drivers\VIAPFD.SYS [12/18/01 01:45p]
R2 KmxCF;KmxCF;C:\WINNT\system32\DRIVERS\KmxCF.sys [07/24/07 05:00p]
R2 KmxSbx;KmxSbx;C:\WINNT\system32\DRIVERS\KmxSbx.sys [05/18/07 02:30p]
R2 UmxAgent;HIPS Event Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe" [07/24/07 05:00p]
R2 UmxCfg;HIPS Configuration Interpreter;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe" [07/24/07 05:37p]
R2 UmxPol;HIPS Policy Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe" [05/18/07 02:30p]
R3 KmxCfg;KmxCfg;C:\WINNT\system32\DRIVERS\kmxcfg.sys [05/18/07 02:30p]
R3 PPCtlPriv;PPCtlPriv;"C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe" [08/16/07 09:10p]
R3 usbhub20;USB 2.0 Root Hub Support;C:\WINNT\system32\DRIVERS\usbhub20.sys [06/19/03 02:05p]
S3 OMAWGU(Belkin Corporation);My Essential G USB Adapter(Belkin Corporation);C:\WINNT\system32\DRIVERS\OMAWGU.sys []
S3 SetupNTGLM7X;SetupNTGLM7X;D:\NTGLM7X.sys []
S3 viafilter;VIA USB Filter;C:\WINNT\system32\Drivers\viausb.sys [02/07/02 03:38p]

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2007-11-21 13:49:16 C:\WINNT\Tasks\CAAntiSpywareScan_Daily as Administrator at 8 49 AM.job"
- C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-19 14:42:05
Windows 5.0.2195 Service Pack 4 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 12/19/2007 14:43:37
.
2007-12-19 19:15:01 --- E O F ---

katana

2007-12-20, 10:01

That's looking better

Let's make sure we got it all.

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
Go Here http://www.kaspersky.com/virusscanner

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

please post the Kaspersky log in your reply.

gwkenne

2007-12-20, 16:20

New Kaspersky log....

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, December 20, 2007 9:21:15 AM
Operating System: Microsoft Windows 2000 Professional, Service Pack 4 (Build 2195)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 20/12/2007
Kaspersky Anti-Virus database records: 490407
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 21277
Number of viruses found: 3
Number of infected objects: 3
Number of suspicious objects: 0
Duration of the scan process: 00:39:33

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Diane\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\History\History.IE5\MSHist012007122020071221\index.dat Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF4B6E.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF67AE.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF9449.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DF9646.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temp\~DFC807.tmp Object is locked skipped
C:\Documents and Settings\Diane\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Diane\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Diane\ntuser.dat.LOG Object is locked skipped
C:\Program Files\CA\SharedComponents\PPRT\logs\2007-12-19.csv Object is locked skipped
C:\Program Files\Trend Micro\HijackThis\backups\backup-20071219-143000-490.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\qoobox\Quarantine\C\WINNT\system32\sptll.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.wi skipped
C:\qoobox\Quarantine\C\WINNT\system32\V1\dllicm1.exe.vir Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\WINNT\CSC\00000001 Object is locked skipped
C:\WINNT\Debug\ipsecpa.log Object is locked skipped
C:\WINNT\Debug\oakley.log Object is locked skipped
C:\WINNT\Debug\PASSWD.LOG Object is locked skipped
C:\WINNT\SchedLgU.Txt Object is locked skipped
C:\WINNT\SoftwareDistribution\EventCache\{A98273F0-25EC-4C18-8D0A-4DC4E1576DDC}.bin Object is locked skipped
C:\WINNT\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINNT\system32\config\AppEvent.Evt Object is locked skipped
C:\WINNT\system32\config\default Object is locked skipped
C:\WINNT\system32\config\default.LOG Object is locked skipped
C:\WINNT\system32\config\SAM Object is locked skipped
C:\WINNT\system32\config\SAM.LOG Object is locked skipped
C:\WINNT\system32\config\SecEvent.Evt Object is locked skipped
C:\WINNT\system32\config\SECURITY Object is locked skipped
C:\WINNT\system32\config\SECURITY.LOG Object is locked skipped
C:\WINNT\system32\config\software Object is locked skipped
C:\WINNT\system32\config\software.LOG Object is locked skipped
C:\WINNT\system32\config\SysEvent.Evt Object is locked skipped
C:\WINNT\system32\config\system Object is locked skipped
C:\WINNT\system32\config\SYSTEM.ALT Object is locked skipped
C:\WINNT\system32\Perflib_Perfdata_3a0.dat Object is locked skipped
C:\WINNT\WindowsUpdate.log Object is locked skipped

Scan process completed.

katana

2007-12-20, 21:37

Looking good :bigthumb:

If you can post a last HJT log, so I can make sure everything is tidy.

gwkenne

2007-12-20, 23:09

New HJT this.....:santa:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:09:35 PM, on 12/20/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINNT\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [PPRT] C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC_Logon.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1193426449328
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = horizons-2003.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = horizons-2003.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = horizons-2003.local
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 5610 bytes

katana

2007-12-20, 23:13

Congratulations your logs look clean :D

Let's see if I can help you keep it that way

First lets tidy up :D

Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

You can also delete any logs we have produced, and empty your Recycle bin.

Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available.

Please go to this link Adobe Acrobat Reader Download Link (http://www.adobe.com/products/acrobat/readstep2.html)
On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
Click the Continue button
Click Run, and click Run again
Next click the Install Now button and follow the on screen prompts

When the installation is complete go to Add/Remove Programs and uninstall all previous versions.

Reset System Restore.
Now you should disable System restore to purge any infected files and then re-enable it,

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer

Turn ON System Restore

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Un-Check Turn off System Restore.
Click Apply, and then click OK.

AntiSpyware
AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
All the programs in this list have a free version.
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy (http://www.safer-networking.org/) <<< A must have program It includes host protection and registry protection A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
a-squared Free (http://www.emsisoft.com/en/software/free/) <<< A good "realtime" or "on demand" scanner
AVG Anti-Spyware 7.5 (http://www.ewido.net/en/) <<< A good "realtime" or "on demand" scanner
superantispyware (http://www.superantispyware.com/) <<< A good "realtime" or "on demand" scanner
Ad-Aware 2007 Free (http://www.lavasoftusa.com/products/ad_aware_free.php) <<< A good "realtime" or "on demand" scanner

Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol (http://www.winpatrol.com) An excellent startup manager and then some !! Notifies you if programs are added to startup Allows delayed startup A must have addition
SpywareBlaster 3.5.1 (http://www.javacoolsoftware.com/spywareblaster.html) SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
SpywareGuard 2.2 (http://www.javacoolsoftware.com/spywareguard.html) SpywareGuard provides real-time protection against spyware. Not required if you have other "realtime" antispyware or Winpatrol
ZonedOut (http://www.funkytoad.com/content/view/15/33/) Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.zip) This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial (http://www.mvps.org/winhelp2002/hosts.htm) by WinHelp2002. Not required if you are using other host file protections

Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

If you are still using IE6 then either update, or get one of the following.
FireFox (http://www.mozilla.com/en-US/firefox/) With many addons available that make customization easy this is a very popular choice NoScript and AdBlockPlus addons are essential
Opera (http://www.opera.com/) Another popular alternative
Netscape (http://browser.netscape.com/addons) Another popular alternative Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.

Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner (http://www.atribune.org/content/view/19/2/) Free and very simple to use
CCleaner (http://www.ccleaner.com/) Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.......So How Did I Get Infected In The First Place (http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=4959)

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D

If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'

gwkenne

2007-12-21, 18:03

I've followed your instructions and recommendations except for system restore - this is a Windows 2000 OS.

I and the owner of this computer are very grateful for your assistance and the resources provided here!

katana

2007-12-21, 21:48

except for system restore - this is a Windows 2000 OS.

I only included that to see if you were paying attention :laugh:

It was a pleasure to help,
have a good Xmas :present: