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View Full Version : Spybot1.5 always hangs when updating.



NickG1981
2007-12-07, 23:13
Hello all. I am using Spybot S&D 1.5 and it works great all except for when i choose to update it. It will update it; rarley it says bad check sum; but then it always freezes up for about a min or so when the updates are finished. it has never froze to where i was not able to use it, jsut hangs for a min or so. I live with two other roomies and i installed this program on their computers as well and theirs dont do it. THe only difference i can make out is that my computer is running windows Vista where theirs is running windows XP. I have a P4 3.0ghz with HT, 2.0gig ddr2 mem, and has an 800mhz fsb. This is by far the best program i have ever used for finding and blocking spyware from your computer and i want to keep using it because of this. Any help would be appreciated. Thanx a bunch!

Nick

spybotsandra
2007-12-10, 12:46
Hello,

If you search for updates and a 'HTTP Error 403' or 'bad checksum' is displayed, this has a simple reason - millions of people trying to download from the same server.

In order to overcome the problem, please have a second look at the update-menu-bar after searching for new updates. Therefore choose the update site from the navigation bar on the left. Now you'll see the update menu bar. It has a pull-down item to select a mirror. Click the arrow beside it, and select a different location (try the ones located nearest to you first), where you'll most probably have better chances to download. For a better understanding we have placed a picture at this link on our website:
http://www.safer-networking.org/en/howto/update.html
In section 4 you'll see how to select a download location nearest to you.

If this sounds too difficult please try to download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is self-installing.

The information about "bad checksum" is also available in our FAQ:
http://www.safer-networking.org/en/faq/20.html

For more information please do also have a look into our forum:
http://forums.spybot.info/showthread.php?t=63&highlight=checksum

Best regards
Sandra
Team Spybot