spybot picks up that I have the problem but does not remove it. How do I fix this?
spybotsandra
2007-12-14, 10:59
Hello,
Please make sure that you are running the latest version of Spybot - Search & Destroy including the latest updates.
To see which version number and/or updates of Spybot - Search & Destroy you are using please run Spybot-S&D and choose "Help" --> "About" in the menu bar.
There you can see which version you have and which updates are installed.
It should be version 1.5 and the updates from the 2007/12/12.
Please run a scan in safe mode:
http://www.computerhope.com/issues/chsafe.htm
That should fix it.
Best regards
Sandra
Team Spybot