View Full Version : Google re-directed to bogus sites
Hi, I seem to have a problem with the IE, I am being re-directed to spurious websites. I have previously had a problem with gomyhit.com, but Spybot and Norton 360 between them seem to sort this out.
I have had a quick look at the log file and noticed winter.exe ? Is this part of the problem?
I have attached the HJT log file, unfortunately I was unable to run Kaspersky Online Scanner, the database download fails and closes.
Any help you can give would be much appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 11:34:40, on 18/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll (file missing)
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dumprep] C:\WINDOWS\system32\spoolc.exe
O4 - HKLM\..\Run: [clkhost] C:\WINDOWS\dcxxygx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [StartUp] C:\WINDOWS\trayicons.exe /optimize speed
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\sol852.txt
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Microsoft security update service (msupdate) - Unknown owner - c:\windows\system32\..\svchost.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - Unknown owner - C:\Program Files\TalkTalk\bin\sprtsvc.exe" /service /p TalkTalk (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - Unknown owner - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe" /p TalkTalk (file missing)
Hi lee1pen and welcome to Safer Networking forums :)
Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Hi Thank you for the message.
As instructed I have downloaded the correct version of HJT and please find below a copy of the log file.
Many thanks and best regards,
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:14:45, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll (file missing)
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dumprep] C:\WINDOWS\system32\spoolc.exe
O4 - HKLM\..\Run: [clkhost] C:\WINDOWS\dcxxygx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [StartUp] C:\WINDOWS\trayicons.exe /optimize speed
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [jdpoayea] C:\WINDOWS\rvjsrhcn.bat (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [inetsrv] C:\WINDOWS\inetsrv.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\sol852.txt
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Microsoft security update service (msupdate) - Unknown owner - c:\windows\system32\..\svchost.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 10019 bytes
Hi
We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.
1. Download combofix from any of these links and save it to Desktop:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
**Note: It is important that it is saved directly to your desktop**
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Post:
- a fresh HijackThis log
- combofix report
Hi
Thank you for the instructions, please find below the new log files. The files are slightly too long, so I have split them in to 2 messages
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:55:35, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dumprep] C:\WINDOWS\system32\spoolc.exe
O4 - HKLM\..\Run: [clkhost] C:\WINDOWS\dcxxygx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [jdpoayea] C:\WINDOWS\rvjsrhcn.bat (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [inetsrv] C:\WINDOWS\inetsrv.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 9049 bytes
Hi
Please find below ComboFix log file
ComboFix 07-12-20.1 - Ian 2007-12-20 13:50:15.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.457 [GMT 0:00]
Running from: C:\Documents and Settings\Ian\Desktop\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\svchost.exe
C:\WINDOWS\system32\8_exception.nls
C:\WINDOWS\system32\drivers\ctl_w32.sys
C:\WINDOWS\system32\G36AB.tmp.exe
C:\WINDOWS\system32\G5414.tmp.exe
C:\WINDOWS\system32\G548E.tmp.exe
C:\WINDOWS\system32\G8066.tmp.exe
C:\WINDOWS\system32\G8AEE.tmp.exe
C:\WINDOWS\system32\G9088.tmp.exe
C:\WINDOWS\system32\GAE26.tmp.exe
C:\WINDOWS\system32\GFE07.tmp.exe
C:\WINDOWS\system32\x64
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\LEGACY_CTL_W32
-------\LEGACY_MSUPDATE
-------\LEGACY_POOF
-------\LEGACY_RUNTIME
-------\ctl_w32
-------\msupdate
((((((((((((((((((((((((( Files Created from 2007-11-20 to 2007-12-20 )))))))))))))))))))))))))))))))
.
2007-12-20 12:14 . 2007-12-20 12:14 <DIR> d-------- C:\Program Files\Trend Micro
2007-12-18 11:38 . 2007-12-18 11:38 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-18 11:38 . 2007-12-18 11:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-18 09:07 . 2007-12-18 09:07 <DIR> d-------- C:\Program Files\Microsoft.NET
2007-12-18 09:07 . 2007-12-18 09:07 <DIR> d-------- C:\Program Files\Microsoft ActiveSync
2007-12-18 08:52 . 2007-12-18 08:52 <DIR> d-------- C:\WINDOWS\ShellNew
2007-12-17 18:54 . 2007-12-18 07:26 <DIR> d-------- C:\Program Files\TalkTalk
2007-12-17 18:54 . 2007-12-17 18:54 736 --a------ C:\WINDOWS\{D084B1A9-153B-409D-AEBF-C40FCEF925EA}_WiseFW.ini
2007-12-17 18:53 . 2007-12-17 18:53 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-17 16:13 . 2007-05-29 13:55 22,112 --a------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2007-12-17 16:13 . 2007-05-29 13:55 10,592 --a------ C:\WINDOWS\system32\drivers\COH_Mon.cat
2007-12-17 16:13 . 2007-05-29 13:55 705 --a------ C:\WINDOWS\system32\drivers\COH_Mon.inf
2007-12-14 09:49 . 2007-12-14 09:49 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2007-12-07 09:34 . 2007-12-07 09:34 196,608 --a------ C:\WINDOWS\system32\AcroIEHelper.dll
2007-12-04 09:09 . 2007-12-04 09:09 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-12-03 22:11 . 2007-12-03 22:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-03 21:44 . 2007-12-03 21:44 2,852 --a------ C:\WINDOWS\system32\AcroIEHelper.xml
2007-12-03 18:38 . 2007-12-03 18:38 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Symantec
2007-12-03 18:04 . 2007-12-10 14:50 16 --a------ C:\WINDOWS\system32\coh.cache
2007-12-03 17:44 . 2007-12-18 08:10 <DIR> d-------- C:\Program Files\Norton 360
2007-12-03 17:43 . 2007-12-17 15:48 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-03 17:43 . 2007-12-17 15:48 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-03 17:43 . 2007-12-17 15:48 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-03 17:43 . 2007-12-17 15:48 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-03 17:42 . 2007-12-17 15:48 <DIR> d-------- C:\Program Files\Symantec
2007-12-03 17:42 . 2007-12-20 13:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-03 17:34 . 2007-12-20 12:30 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-03 16:52 . 2007-12-03 16:52 291,328 --a------ C:\WINDOWS\system32\libcurl.dll
2007-12-03 16:48 . 2007-12-03 16:48 11,776 --a------ C:\WINDOWS\wsystmp_fgl.exe
2007-12-03 16:37 . 2007-10-10 23:55 6,065,664 --------- C:\WINDOWS\system32\dllcache\ieframe.dll
2007-12-03 16:37 . 2007-04-17 09:32 2,455,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-12-03 16:37 . 2007-03-08 05:10 991,232 --------- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-12-03 16:37 . 2007-10-10 23:55 459,264 --------- C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-12-03 16:37 . 2007-10-10 23:55 383,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-12-03 16:37 . 2007-10-10 23:55 267,776 --------- C:\WINDOWS\system32\dllcache\iertutil.dll
2007-12-03 16:37 . 2007-10-10 23:55 63,488 --------- C:\WINDOWS\system32\dllcache\icardie.dll
2007-12-03 16:37 . 2007-10-10 23:55 52,224 --------- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-12-03 16:37 . 2007-10-10 10:59 13,824 --------- C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-03 16:35 . 2007-08-13 18:54 33,792 --a------ C:\WINDOWS\system32\dllcache\custsat.dll
2007-12-03 10:33 . 2007-12-03 10:33 <DIR> d-------- C:\Program Files\Common Files\xing shared
2007-12-03 10:32 . 2007-12-03 10:32 <DIR> d-------- C:\Program Files\Real
2007-12-03 10:32 . 2007-12-03 10:33 <DIR> d-------- C:\Program Files\Common Files\Real
2007-12-03 09:18 . 2007-12-03 09:18 <DIR> d-------- C:\WINDOWS\Sun
2007-12-03 07:22 . 2007-07-30 19:19 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-12-03 07:22 . 2007-07-30 19:19 30,072 --a------ C:\WINDOWS\system32\mucltui.dll.mui
2007-12-02 21:06 . 2003-02-27 21:10 6,184 -ra------ C:\WINDOWS\system32\cmglue.vxd
2007-12-02 21:05 . 2007-12-02 21:05 <DIR> d-------- C:\WINDOWS\StartHtmico
2007-12-02 21:05 . 2007-12-02 21:05 <DIR> d-------- C:\WINDOWS\I560
2007-12-02 21:05 . 2003-04-21 05:00 104,960 --a------ C:\WINDOWS\system32\CNMLM58.DLL
2007-12-02 21:05 . 2003-03-17 17:39 73,728 -ra------ C:\WINDOWS\system32\CNMCP58.exe
2007-12-02 21:05 . 2003-04-21 05:00 6,656 --a------ C:\WINDOWS\system32\CNMVS58.DLL
2007-12-02 19:39 . 2004-08-03 23:01 25,856 --a------ C:\WINDOWS\system32\drivers\usbprint.sys
2007-12-02 19:39 . 2004-08-03 23:01 25,856 --a------ C:\WINDOWS\system32\dllcache\usbprint.sys
2007-12-02 11:38 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-30 19:40 . 2007-11-11 16:13 <DIR> d-------- C:\Documents and Settings\Marie\Application Data\Roxio
2007-11-30 19:40 . 2007-11-11 16:03 <DIR> d-------- C:\Documents and Settings\Marie\Application Data\InstallShield
2007-11-30 19:40 . 2007-11-11 16:07 <DIR> d--h----- C:\Documents and Settings\Marie\Application Data\GTek
2007-11-29 08:16 . 2007-12-20 12:06 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\skypePM
2007-11-29 08:16 . 2007-11-29 08:16 32 --a------ C:\Documents and Settings\All Users\Application Data\ezsid.dat
2007-11-29 08:15 . 2007-12-02 11:47 <DIR> d-------- C:\Program Files\Skype
2007-11-29 08:15 . 2007-11-29 08:15 <DIR> d-------- C:\Program Files\Common Files\Skype
2007-11-29 08:15 . 2007-12-20 13:48 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Skype
2007-11-29 08:14 . 2007-11-29 08:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Skype
2007-11-28 22:22 . 2003-06-18 17:31 17,920 --a------ C:\WINDOWS\system32\mdimon.dll
2007-11-28 22:18 . 2003-03-24 16:52 94,208 --a------ C:\WINDOWS\system32\dllcache\fpencode.dll
2007-11-28 22:18 . 2007-12-18 09:08 376 --a------ C:\WINDOWS\ODBC.INI
2007-11-28 22:16 . 2007-11-28 22:16 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Microsoft Web Folders
2007-11-25 16:57 . 2007-11-25 16:57 <DIR> d-------- C:\Program Files\MSXML 4.0
2007-11-25 15:27 . 2007-07-09 13:09 584,192 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-11-25 14:54 . 2007-11-25 14:54 <DIR> d-------- C:\Program Files\Microsoft Money
2007-11-25 14:11 . 2007-11-25 14:11 <DIR> d--hs---- C:\Documents and Settings\Ian\UserData
2007-11-25 14:02 . 2007-11-25 14:02 4,128 --a------ C:\INFCACHE.1
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-18 07:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-03 11:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2007-12-02 11:38 --------- d-----w C:\Program Files\Java
2007-11-25 14:01 --------- d-----w C:\Program Files\Google
2007-11-11 16:13 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\LocalService\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\Ian\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Roxio
2007-11-11 16:11 --------- d-----w C:\Program Files\Microsoft Works
2007-11-11 16:08 --------- d-----w C:\Program Files\Dell
2007-11-11 16:08 --------- d-----w C:\Program Files\Common Files\Adobe
2007-11-11 16:07 --------- d--h--w C:\Documents and Settings\Ian\Application Data\GTek
2007-11-11 16:07 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\GTek
2007-11-11 16:07 --------- d-----w C:\Program Files\DellSupport
2007-11-11 16:07 --------- d-----w C:\Program Files\Dell Support Center
2007-11-11 16:07 --------- d-----w C:\Program Files\Common Files\supportsoft
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Gtek
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\Administrator\Application Data\GTek
2007-11-11 16:06 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-11-11 16:06 --------- d-----w C:\Program Files\Roxio
2007-11-11 16:06 --------- d-----w C:\Program Files\CyberLink
2007-11-11 16:06 --------- d-----w C:\Program Files\Common Files\Sonic Shared
2007-11-11 16:06 --------- d-----w C:\Program Files\Common Files\InstallShield
2007-11-11 16:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Sonic
2007-11-11 16:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Roxio
2007-11-11 16:04 --------- d-----w C:\Program Files\Common Files\SureThing Shared
2007-11-11 16:04 --------- d-----w C:\Program Files\Common Files\Roxio Shared
2007-11-11 16:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\Program Files\Intel
2007-11-11 16:03 --------- d-----w C:\Documents and Settings\Ian\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\Documents and Settings\Administrator\Application Data\InstallShield
2007-11-11 15:59 --------- d-----w C:\Program Files\Common Files\Java
2007-11-11 15:58 --------- d-----w C:\Program Files\MSXML 6.0
2007-11-11 15:43 6,212 ----a-w C:\WINDOWS\system32\drivers\1028_Dell_INS_530S.mrk
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F3CFA533-7680-4943-A863-B8216390E847}]
2007-12-07 09:34 196608 --a------ C:\WINDOWS\system32\AcroIEHelper.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 12:00]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2007-11-12 15:48]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2007-07-16 19:45]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2007-07-16 19:45]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2007-07-16 19:45]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 19:48 C:\WINDOWS\RTHDCPL.EXE]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 11:35]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 11:37]
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 11:22]
"RoxioDragToDisc"="C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 09:00]
"PDVDDXSrv"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 17:23]
"dscactivate"="c:\dell\dsca.exe" [2007-07-30 04:40]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"ECenter"="C:\Dell\E-Center\EULALauncher.exe" [2007-05-24 07:03]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-12-03 10:32]
"dumprep"="C:\WINDOWS\system32\spoolc.exe" []
"clkhost"="C:\WINDOWS\dcxxygx.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 05:59]
"TalkTalk"="C:\Program Files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 09:33]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00]
"jdpoayea"="C:\WINDOWS\rvjsrhcn.bat" [2006-12-10 19:46]
"inetsrv"="C:\WINDOWS\inetsrv.exe" [2006-12-08 21:16]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 08:15:54]
R1 DLARTL_M;DLARTL_M;C:\WINDOWS\system32\Drivers\DLARTL_M.SYS [2006-08-11 10:35]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);"C:\Program Files\TalkTalk\bin\sprtsvc.exe" /service /p TalkTalk []
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);"C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe" /p TalkTalk []
S0 Wtt12;Wtt12;C:\WINDOWS\system32\drivers\Wtt12.sys []
S3 SupportSoft RemoteAssist;SupportSoft RemoteAssist;C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe [2007-08-02 14:42]
*Newly Created Service* - COMHOST
.
**************************************************************************
catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-20 13:53:38
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2007-12-20 13:54:24 - machine was rebooted
.
2007-12-18 15:00:36 --- E O F ---
Hi
Looks better :)
Open notepad and copy/paste the text in the quotebox below into it:
Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dumprep"=-
"clkhost"=-
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"jdpoayea"=-
"inetsrv"=-
Save this as "CFScript"
Then drag the CFScript into ComboFix.exe as you see in the screenshot below.
http://img.photobucket.com/albums/v666/sUBs/CFScript.gif
This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Hi
As instructed, please find below the log files, again I have split into 2 posts.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:26:35, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 8651 bytes
Hi
Part II
How's the weather in Finland, cold in southern England -4
Many thanks, your a diamond.
ComboFix 07-12-20.1 - Ian 2007-12-20 14:25:07.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.526 [GMT 0:00]
Running from: C:\Documents and Settings\Ian\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Ian\Desktop\CFScript.txt
* Created a new restore point
.
((((((((((((((((((((((((( Files Created from 2007-11-20 to 2007-12-20 )))))))))))))))))))))))))))))))
.
2007-12-20 12:14 . 2007-12-20 12:14 <DIR> d-------- C:\Program Files\Trend Micro
2007-12-18 11:38 . 2007-12-18 11:38 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-18 11:38 . 2007-12-18 11:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-18 09:07 . 2007-12-18 09:07 <DIR> d-------- C:\Program Files\Microsoft.NET
2007-12-18 09:07 . 2007-12-18 09:07 <DIR> d-------- C:\Program Files\Microsoft ActiveSync
2007-12-18 08:52 . 2007-12-18 08:52 <DIR> d-------- C:\WINDOWS\ShellNew
2007-12-17 18:54 . 2007-12-18 07:26 <DIR> d-------- C:\Program Files\TalkTalk
2007-12-17 18:54 . 2007-12-17 18:54 736 --a------ C:\WINDOWS\{D084B1A9-153B-409D-AEBF-C40FCEF925EA}_WiseFW.ini
2007-12-17 18:53 . 2007-12-17 18:53 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-17 16:13 . 2007-05-29 13:55 22,112 --a------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2007-12-17 16:13 . 2007-05-29 13:55 10,592 --a------ C:\WINDOWS\system32\drivers\COH_Mon.cat
2007-12-17 16:13 . 2007-05-29 13:55 705 --a------ C:\WINDOWS\system32\drivers\COH_Mon.inf
2007-12-14 09:49 . 2007-12-14 09:49 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2007-12-07 09:34 . 2007-12-07 09:34 196,608 --a------ C:\WINDOWS\system32\AcroIEHelper.dll
2007-12-04 09:09 . 2007-12-04 09:09 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-12-03 22:11 . 2007-12-03 22:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-03 21:44 . 2007-12-03 21:44 2,852 --a------ C:\WINDOWS\system32\AcroIEHelper.xml
2007-12-03 18:38 . 2007-12-03 18:38 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Symantec
2007-12-03 18:04 . 2007-12-10 14:50 16 --a------ C:\WINDOWS\system32\coh.cache
2007-12-03 17:44 . 2007-12-18 08:10 <DIR> d-------- C:\Program Files\Norton 360
2007-12-03 17:43 . 2007-12-17 15:48 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-03 17:43 . 2007-12-17 15:48 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-03 17:43 . 2007-12-17 15:48 10,740 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-03 17:43 . 2007-12-17 15:48 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-03 17:42 . 2007-12-17 15:48 <DIR> d-------- C:\Program Files\Symantec
2007-12-03 17:42 . 2007-12-20 13:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-03 17:34 . 2007-12-20 12:30 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-12-03 16:52 . 2007-12-03 16:52 291,328 --a------ C:\WINDOWS\system32\libcurl.dll
2007-12-03 16:48 . 2007-12-03 16:48 11,776 --a------ C:\WINDOWS\wsystmp_fgl.exe
2007-12-03 16:37 . 2007-10-10 23:55 6,065,664 --------- C:\WINDOWS\system32\dllcache\ieframe.dll
2007-12-03 16:37 . 2007-04-17 09:32 2,455,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-12-03 16:37 . 2007-03-08 05:10 991,232 --------- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-12-03 16:37 . 2007-10-10 23:55 459,264 --------- C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-12-03 16:37 . 2007-10-10 23:55 383,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-12-03 16:37 . 2007-10-10 23:55 267,776 --------- C:\WINDOWS\system32\dllcache\iertutil.dll
2007-12-03 16:37 . 2007-10-10 23:55 63,488 --------- C:\WINDOWS\system32\dllcache\icardie.dll
2007-12-03 16:37 . 2007-10-10 23:55 52,224 --------- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-12-03 16:37 . 2007-10-10 10:59 13,824 --------- C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-03 16:35 . 2007-08-13 18:54 33,792 --a------ C:\WINDOWS\system32\dllcache\custsat.dll
2007-12-03 10:33 . 2007-12-03 10:33 <DIR> d-------- C:\Program Files\Common Files\xing shared
2007-12-03 10:32 . 2007-12-03 10:32 <DIR> d-------- C:\Program Files\Real
2007-12-03 10:32 . 2007-12-03 10:33 <DIR> d-------- C:\Program Files\Common Files\Real
2007-12-03 09:18 . 2007-12-03 09:18 <DIR> d-------- C:\WINDOWS\Sun
2007-12-03 07:22 . 2007-07-30 19:19 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-12-03 07:22 . 2007-07-30 19:19 30,072 --a------ C:\WINDOWS\system32\mucltui.dll.mui
2007-12-02 21:06 . 2003-02-27 21:10 6,184 -ra------ C:\WINDOWS\system32\cmglue.vxd
2007-12-02 21:05 . 2007-12-02 21:05 <DIR> d-------- C:\WINDOWS\StartHtmico
2007-12-02 21:05 . 2007-12-02 21:05 <DIR> d-------- C:\WINDOWS\I560
2007-12-02 21:05 . 2003-04-21 05:00 104,960 --a------ C:\WINDOWS\system32\CNMLM58.DLL
2007-12-02 21:05 . 2003-03-17 17:39 73,728 -ra------ C:\WINDOWS\system32\CNMCP58.exe
2007-12-02 21:05 . 2003-04-21 05:00 6,656 --a------ C:\WINDOWS\system32\CNMVS58.DLL
2007-12-02 19:39 . 2004-08-03 23:01 25,856 --a------ C:\WINDOWS\system32\drivers\usbprint.sys
2007-12-02 19:39 . 2004-08-03 23:01 25,856 --a------ C:\WINDOWS\system32\dllcache\usbprint.sys
2007-12-02 11:38 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-30 19:40 . 2007-11-11 16:13 <DIR> d-------- C:\Documents and Settings\Marie\Application Data\Roxio
2007-11-30 19:40 . 2007-11-11 16:03 <DIR> d-------- C:\Documents and Settings\Marie\Application Data\InstallShield
2007-11-30 19:40 . 2007-11-11 16:07 <DIR> d--h----- C:\Documents and Settings\Marie\Application Data\GTek
2007-11-29 08:16 . 2007-12-20 12:06 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\skypePM
2007-11-29 08:16 . 2007-11-29 08:16 32 --a------ C:\Documents and Settings\All Users\Application Data\ezsid.dat
2007-11-29 08:15 . 2007-12-02 11:47 <DIR> d-------- C:\Program Files\Skype
2007-11-29 08:15 . 2007-11-29 08:15 <DIR> d-------- C:\Program Files\Common Files\Skype
2007-11-29 08:15 . 2007-12-20 13:55 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Skype
2007-11-29 08:14 . 2007-11-29 08:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Skype
2007-11-28 22:22 . 2003-06-18 17:31 17,920 --a------ C:\WINDOWS\system32\mdimon.dll
2007-11-28 22:18 . 2003-03-24 16:52 94,208 --a------ C:\WINDOWS\system32\dllcache\fpencode.dll
2007-11-28 22:18 . 2007-12-18 09:08 376 --a------ C:\WINDOWS\ODBC.INI
2007-11-28 22:16 . 2007-11-28 22:16 <DIR> d-------- C:\Documents and Settings\Ian\Application Data\Microsoft Web Folders
2007-11-25 16:57 . 2007-11-25 16:57 <DIR> d-------- C:\Program Files\MSXML 4.0
2007-11-25 15:27 . 2007-07-09 13:09 584,192 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-11-25 14:54 . 2007-11-25 14:54 <DIR> d-------- C:\Program Files\Microsoft Money
2007-11-25 14:11 . 2007-11-25 14:11 <DIR> d--hs---- C:\Documents and Settings\Ian\UserData
2007-11-25 14:02 . 2007-11-25 14:02 4,128 --a------ C:\INFCACHE.1
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-18 07:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-03 11:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2007-12-02 11:38 --------- d-----w C:\Program Files\Java
2007-11-25 14:01 --------- d-----w C:\Program Files\Google
2007-11-11 16:13 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\LocalService\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\Ian\Application Data\Roxio
2007-11-11 16:13 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Roxio
2007-11-11 16:11 --------- d-----w C:\Program Files\Microsoft Works
2007-11-11 16:08 --------- d-----w C:\Program Files\Dell
2007-11-11 16:08 --------- d-----w C:\Program Files\Common Files\Adobe
2007-11-11 16:07 --------- d--h--w C:\Documents and Settings\Ian\Application Data\GTek
2007-11-11 16:07 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\GTek
2007-11-11 16:07 --------- d-----w C:\Program Files\DellSupport
2007-11-11 16:07 --------- d-----w C:\Program Files\Dell Support Center
2007-11-11 16:07 --------- d-----w C:\Program Files\Common Files\supportsoft
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Gtek
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-11-11 16:07 --------- d-----w C:\Documents and Settings\Administrator\Application Data\GTek
2007-11-11 16:06 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-11-11 16:06 --------- d-----w C:\Program Files\Roxio
2007-11-11 16:06 --------- d-----w C:\Program Files\CyberLink
2007-11-11 16:06 --------- d-----w C:\Program Files\Common Files\Sonic Shared
2007-11-11 16:06 --------- d-----w C:\Program Files\Common Files\InstallShield
2007-11-11 16:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Sonic
2007-11-11 16:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Roxio
2007-11-11 16:04 --------- d-----w C:\Program Files\Common Files\SureThing Shared
2007-11-11 16:04 --------- d-----w C:\Program Files\Common Files\Roxio Shared
2007-11-11 16:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\Program Files\Intel
2007-11-11 16:03 --------- d-----w C:\Documents and Settings\Ian\Application Data\InstallShield
2007-11-11 16:03 --------- d-----w C:\Documents and Settings\Administrator\Application Data\InstallShield
2007-11-11 15:59 --------- d-----w C:\Program Files\Common Files\Java
2007-11-11 15:58 --------- d-----w C:\Program Files\MSXML 6.0
2007-11-11 15:43 6,212 ----a-w C:\WINDOWS\system32\drivers\1028_Dell_INS_530S.mrk
2007-10-30 23:42 3,590,656 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 17:40 227,328 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 17:40 227,328 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-10 23:56 824,832 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 478,208 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 27,648 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F3CFA533-7680-4943-A863-B8216390E847}]
2007-12-07 09:34 196608 --a------ C:\WINDOWS\system32\AcroIEHelper.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 12:00]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2007-11-12 15:48]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2007-07-16 19:45]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2007-07-16 19:45]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2007-07-16 19:45]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-16 19:48 C:\WINDOWS\RTHDCPL.EXE]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 11:35]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 11:37]
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 11:22]
"RoxioDragToDisc"="C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 09:00]
"PDVDDXSrv"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 17:23]
"dscactivate"="c:\dell\dsca.exe" [2007-07-30 04:40]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"ECenter"="C:\Dell\E-Center\EULALauncher.exe" [2007-05-24 07:03]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-12-03 10:32]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 05:59]
"TalkTalk"="C:\Program Files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 09:33]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 08:15:54]
R1 DLARTL_M;DLARTL_M;C:\WINDOWS\system32\Drivers\DLARTL_M.SYS [2006-08-11 10:35]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);"C:\Program Files\TalkTalk\bin\sprtsvc.exe" /service /p TalkTalk []
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);"C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe" /p TalkTalk []
S0 Wtt12;Wtt12;C:\WINDOWS\system32\drivers\Wtt12.sys []
S3 SupportSoft RemoteAssist;SupportSoft RemoteAssist;C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe [2007-08-02 14:42]
*Newly Created Service* - COMHOST
.
**************************************************************************
catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-20 14:26:01
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2007-12-20 14:26:19
C:\ComboFix2.txt ... 2007-12-20 13:54
.
2007-12-18 15:00:36 --- E O F ---
Hi
"How's the weather in Finland, cold in southern England -4"
Around +5 and no snow, unfortunately.
As Kaspersky didn't work, we try another scanner:
Lets run an F-Secure online scan for Viruses, Spyware and RootKits:
Go to http://support.f-secure.com/enu/home/ols.shtml
Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
Allow the Active X control to be installed on your computer, then click the Accept button
Click Full System Scan and allow the components to download and the scan to complete.
If malware is found, check Submit samples to F-Secure then select Automatic cleaning
When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan
When the cleaning option is presented, Uncheck Submit samples to F-Secure
Click Automatic cleaning
When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post along with a fresh HijackThis log.
Notes:
This scan will only work with Internet Explorer
You must have administrator rights to run this scan
This scan can take several hours, so please be patient
Hi
Getting closer, please find below thw scan report.
Many thanks, Ian
Scanning Report
Thursday, December 20, 2007 14:50:13 - 15:20:30
Computer name: HOME
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\
--------------------------------------------------------------------------------
Result: 26 malware found
Tracking Cookie (spyware)
System (Disinfected)
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
System
Trojan-Clicker.Win32.Delf.ll (virus)
C:\WINDOWS\SYSTEM32\ACROIEHELPER.DLL (Renamed)
Trojan.Win32.Agent.dki (virus)
C:\WINDOWS\WSYSTMP_FGL.EXE (Renamed)
W32/Agent.DMMS (virus)
C:\WINDOWS\SYSTEM32\LIBCURL.DLL
W32/Smalltroj.BQIU (virus)
C:\WINDOWS\INETSRV.EXE
--------------------------------------------------------------------------------
Statistics
Scanned:
Files: 27435
System: 4242
Not scanned: 4
Actions:
Disinfected: 1
Renamed: 2
Deleted: 0
None: 23
Submitted: 0
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\DOCUMENTS AND SETTINGS\IAN\LOCAL SETTINGS\TEMP\~ROMFN_00000E04
--------------------------------------------------------------------------------
Options
Scanning engines:
F-Secure Libra: 2.4.2, 2007-12-20
F-Secure AVP: 7.0.171, 2007-12-20
F-Secure Orion: 1.2.37, 2007-12-20
F-Secure Blacklight: 1.0.64
F-Secure Draco: 1.0.35, 0597-150-72
F-Secure Pegasus: 1.19.0, 2007-11-18
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB BAT LNK ANI AVB CEO CMD LSP MAP MHT MIF PDF PHP POT WMF NWS TAR TGZ WSF ZL? {* ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQXSWF
Use Advanced heuristics
--------------------------------------------------------------------------------
Copyright © 1998-2006 Product support |Send virus sample to F-Secure
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
Hi
New HJT log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:27:02, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 8774 bytes
Hi
Yes, we are :)
Open HijackThis, click do a system scan only and checkmark these:
O2 - BHO: AcroIEHelper - {F3CFA533-7680-4943-A863-B8216390E847} - C:\WINDOWS\system32\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
Close all windows including browser and press fix checked.
Reboot
Delete this:
C:\WINDOWS\INETSRV.EXE
Empty Recycle Bin.
Post back a fresh HijackThis log.
Hi again.
Please see below new HJT log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:55:22, on 20/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5071111
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195999963813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196631343595
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
--
End of file - 8670 bytes
Hi
That looks good :)
Still problems?
Hi
As we say down south, you are a diamond geezer, all sorted.
I have got one problem left, but I don't believe it is for this forum. I have an e-mail problem, Outlook will not run. My ISP recommended that I remove the firewall and thats when the problems started! The machine is brand new, out of the box!
I will be in Finland early in the New Year, I do some work with Nokia. I owe you one very large drink.
However, I will make a suitable donation to your fighting fund.
Once again many thanks and best regards, and my best wishes to you and your family over Christmas.
Ian
Hi
Glad to hear :)
I wish to you and to your family happy holidays, too.
"I have got one problem left, but I don't believe it is for this forum. I have an e-mail problem, Outlook will not run. My ISP recommended that I remove the firewall and thats when the problems started!"
That sounds like an "interesting" advice. Firewall should never be removed if computer is connected to internet.
You are correct that maybe this is not the best forum for that.
I recommend this (http://forums.pcpitstop.com/index.php?) forum.
See below for final instructions:
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Next we remove all used tools.
Please download OTMoveIt (http://download.bleepingcomputer.com/oldtimer/OTMoveIt.exe) and save it to desktop.
Double-click OTMoveIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.
Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re-enable system restore here:
Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)
Re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)
Happy surfing and stay clean! :santa:
Since this issue appears resolved ... this Topic is closed. Glad I could help.
If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic.