PepiMK
2007-12-21, 16:45
Ok, Yodama tried to ask for some information, I'll try to rewrite this in an understandable manner. If instructions are still unclear, please let me know and I'll update this :)
We're looking for help in trying to determine the exact source of this problem, and since it is not reproducable on any of our tests system, nor with reproducing all security software configurations named so far (assuming one of the later would block anything), we're asking for your help:
Make a screenshot of the incomplete immunization (press Alt + PrtScr (PrintScreen) key while the Spybot-S&D immunization window is shown).
.
Open Paint, paste the screenshot (Edit menu), and save it as immunization-bug-061.png or similar.
.
Start regedit (from your Start menu, choose Run, type in regedit.exe, then press OK).
.
In the left part of regedit, you'll see a tree-like structure. Look up the incomplete parts only (see your screenshot) in the attached table, and navigate to the key path named there (the [key]\[key] in that list represents a separation in tree layers).
.
Once you found the last tree leaf from this key path, right-click it, and select Export.
Click here (http://www.safer-networking.org/images/screenshots/bug061-export.png) for a screenshot if you are unsure about steps 4 and 5.
.
Save this under a name that represents the actual name (e.g. ie-3264-default-ips.reg).
.
Send the screenshot image and these .reg files by email to http://forums.spybot.info/misc.php?do=email_dev&email=ZGV0ZWN0aW9uc0BzcHlib3QuaW5mbw==, using the subject "Bug 061".
.And now, the table referred to above:
Internet Explorer (32 bit)
Software (Plugins)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\ Internet Explorer (32 bit) on a 64 bit OS
\Software (Cookies)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History
\Software (Domains)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
\Software (IPs)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges
\Software (Plugin)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility Internet Explorer (32 bit/64 bit)
.Default (Cookies)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\
.Default (Domains)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zonemap\Domains
.Default (IPs)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\
UserName/Usernumber (Cookies)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History
UserName/Usernumber (Domains)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zonemap\Domains
UserName/Usernumber (IPs)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\
We're looking for help in trying to determine the exact source of this problem, and since it is not reproducable on any of our tests system, nor with reproducing all security software configurations named so far (assuming one of the later would block anything), we're asking for your help:
Make a screenshot of the incomplete immunization (press Alt + PrtScr (PrintScreen) key while the Spybot-S&D immunization window is shown).
.
Open Paint, paste the screenshot (Edit menu), and save it as immunization-bug-061.png or similar.
.
Start regedit (from your Start menu, choose Run, type in regedit.exe, then press OK).
.
In the left part of regedit, you'll see a tree-like structure. Look up the incomplete parts only (see your screenshot) in the attached table, and navigate to the key path named there (the [key]\[key] in that list represents a separation in tree layers).
.
Once you found the last tree leaf from this key path, right-click it, and select Export.
Click here (http://www.safer-networking.org/images/screenshots/bug061-export.png) for a screenshot if you are unsure about steps 4 and 5.
.
Save this under a name that represents the actual name (e.g. ie-3264-default-ips.reg).
.
Send the screenshot image and these .reg files by email to http://forums.spybot.info/misc.php?do=email_dev&email=ZGV0ZWN0aW9uc0BzcHlib3QuaW5mbw==, using the subject "Bug 061".
.And now, the table referred to above:
Internet Explorer (32 bit)
Software (Plugins)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\ Internet Explorer (32 bit) on a 64 bit OS
\Software (Cookies)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History
\Software (Domains)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
\Software (IPs)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges
\Software (Plugin)
Please export this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility Internet Explorer (32 bit/64 bit)
.Default (Cookies)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History\
.Default (Domains)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zonemap\Domains
.Default (IPs)
Please export this key:
KEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\
UserName/Usernumber (Cookies)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P\History
UserName/Usernumber (Domains)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zonemap\Domains
UserName/Usernumber (IPs)
Please export this key:
KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\