Cant View Some Web Pages With IE6/7 [Archive]

View Full Version : Cant View Some Web Pages With IE6/7

Chris Nicola

2008-01-01, 18:40

I have had a problem for some time now as I cant view some web pages or websites in IE6 and now the same problem in IE7 Using XP SP2. (Eg cant view Amazon USA or some other shopping websites in USA or some other sites). Usual error message - Internet explorer cant display the webpage. Selecting diagnose connection problems reveals no internet problems. Uninstalling Hacker smacker and Norton system works did not solve the issue. Also clearing all tempoary files and cookies did not solve the issue. Setting Advanced IE settings to default and also reverting to default settings on IE7 did not solve the issue. There is some problem with my system or IE7 settings as when I installed XP (without SP2) on another hard drive on the same computer the problem was solved. The problem was also solved when I use dial up with a certain ISP and select their proxy server. However as I am now on dsl the new ISP does not have a proxy server so I cant use this fix. I have been advised to post a log of HJT on this forum.

Any help would be appreciated

Kind Regards
Chris

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:37:38, on 01/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSI\Live Update 3\LMonitor.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\FreeMem Professional\fmempro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton SystemWorks Premier\Process Viewer\PrcView.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
c:\program files\corel\corel graphics 11\programs\CorelPP.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Chris Nicola\My Documents\Downloaded Files 3\Downloaded Hijack Anti Spyware\hijackthis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.otenet-telecom.net:8080
O1 - Hosts: 216.71.27.63 atlascopy.com
O1 - Hosts: 207.46.3.83 baym-wm10.webmessenger.msn.com
O1 - Hosts: 207.46.3.85 baym-wm12.webmessenger.msn.com
O1 - Hosts: 207.46.5.81 baym-wm15.webmessenger.msn.com
O1 - Hosts: 207.46.110.78 baym-wm18.webmessenger.msn.com
O1 - Hosts: 207.46.7.82 baym-wm23.webmessenger.msn.com
O1 - Hosts: 207.46.7.83 baym-wm24.webmessenger.msn.com
O1 - Hosts: 207.46.7.85 baym-wm26.webmessenger.msn.com
O1 - Hosts: 207.46.7.87 baym-wm28.webmessenger.msn.com
O1 - Hosts: 207.46.1.84 baym-wm4.webmessenger.msn.com
O1 - Hosts: 207.46.3.81 baym-wm8.webmessenger.msn.com
O1 - Hosts: 64.4.51.250 by107fd.bay107.hotmail.msn.com
O1 - Hosts: 64.4.22.250 by23fd.bay23.hotmail.msn.com
O1 - Hosts: 207.106.239.74 forms.aweber.com
O1 - Hosts: 65.54.179.198 login.passport.com
O1 - Hosts: 65.54.179.195 login.passport.net
O1 - Hosts: 65.54.179.192 loginnet.passport.com
O1 - Hosts: 207.171.163.19 s1.amazon.com
O1 - Hosts: 66.129.90.8 secure.software602.com
O1 - Hosts: 216.239.126.24 software-files.download.com
O1 - Hosts: 69.44.18.177 store.worldstart.com
O1 - Hosts: 216.191.232.80 support.corel.com
O1 - Hosts: 64.86.101.41 toolbar.msn.com
O1 - Hosts: 67.106.83.130 updates.installshield.com
O1 - Hosts: 65.54.239.22 webmessenger.msn.com
O1 - Hosts: 207.171.166.102 www.amazon.com
O1 - Hosts: 144.92.129.253 www.americanjourneys.org
O1 - Hosts: 62.172.239.198 www.barclays.com
O1 - Hosts: 194.109.217.138 www.blender3d.org
O1 - Hosts: 216.191.232.145 www.corel.co.uk
O1 - Hosts: 84.53.142.16 www.corel.com
O1 - Hosts: 216.239.115.131 www.download.com
O1 - Hosts: 129.33.27.163 www.eternalegypt.org
O1 - Hosts: 165.21.86.223 www.inklineglobal.com
O1 - Hosts: 209.87.177.249 www.lavasoft.de
O1 - Hosts: 213.199.154.54 www.msn.co.uk
O1 - Hosts: 207.68.173.254 www.msn.com
O1 - Hosts: 65.54.152.120 www.msn.com
O1 - Hosts: 207.46.150.50 www.msnbc.msn.com
O1 - Hosts: 66.34.248.90 www.religioustolerance.org
O1 - Hosts: 216.105.57.26 www.shopws.com
O1 - Hosts: 66.129.90.4 www.software602.com
O1 - Hosts: 161.58.8.133 www.watchtower.org
O1 - Hosts: 62.172.239.159 www.wealth.barclays.com
O1 - Hosts: 69.44.18.176 www.worldstart.com
O1 - Hosts: 209.87.177.249 www.lavasoft.de
O1 - Hosts: 209.87.177.249 www.lavasoft.de
O1 - Hosts: 209.87.177.249 www.lavasoft.de
O1 - Hosts: 209.87.177.249 www.lavasoft.de
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} - C:\Program Files\FarStone\HackerSmacker\webflt.DLL
O3 - Toolbar: Systran40pemls.IEPlugIn - {D3919E62-D6A5-11D6-AC3E-00B0D094B576} - C:\Program Files\Systran_En\4_0\PersonalWOI\IEPlugIn.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
O4 - HKLM\..\Run: [Norton Save and Restore] "C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks Premier\osCheck.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FreeMem Professional\fmempro.exe" autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.co.uk/netagent/objects/custappx3.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.3.5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190382136500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190381966718
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/7020-b369h/rnl/java/RntX.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BCL easyPDF SDK Loader (bepprldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 4\bepprldr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FWCOM - FarStone Technology Inc. - C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 18917 bytes

Blade81

2008-01-02, 12:25

Download
SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe)
and save it to your desktop. (If you can't download with this computer try to get it downloaded on some other one.)

Please then reboot your computer in Safe Mode by doing the
following :
Restart your computer
After hearing your computer beep once during startup, but before the
Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press
Enter
.
Choose your usual account.

In Safe Mode, double click the SDFix.exe file. Click Install in appearing window,
Open the extracted folder and double click RunThis.bat to
start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the
registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool
will be running and removing files.
When the desktop loads the Fixtool will complete the removal and
display Finished, then press any key to end the script and load
your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the
contents of the results file Report.txt back onto the forum with
a new HijackThis log

Chris Nicola

2008-01-02, 14:56

Thanks for the suggestion, I will try it and let you know how I get on. I'm not sure where I should post the HJT log. Shall I post a new thread in the Maleware section of the forum or somewhere else?

Kind Regards
Chris

(PS in the meantime I also ran Spybot but it did not solve the issue)

Blade81

2008-01-02, 17:45

Post SDFix log and hjt log into this thread when you're ready. :)

Chris Nicola

2008-01-07, 15:26

I have followed the suggested procedure and the SD log is pasted below and the HJT log is pasted in the following post (too long to fit on one post). I appreciate all your help.

Kind Regards
Chris
__________________________________________

SDFix: Version 1.122

Run by Administrator on Mon 01/07/2008 at 12:40 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\system32\winsys.exe - Deleted

Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.

Final Check:

catchme 0.3.1333.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-07 12:48:42
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Encyclop\x03b6dia Britannica Deluxe Edition]
"SlowInfoCache"=hex:28,02,00,00,01,00,00,00,00,30,b8,4b,00,00,00,00,9c,cf,c5,34,78,..
"Changed"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3475520BB5615DB4D88A73FD9B391B10\Usage]
"Shared"=dword:382701fc
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Encyclop\x03b6dia Britannica Deluxe Edition]
"DisplayName"="Encyclop\x00e6dia Britannica Deluxe Edition"
"UninstallString"=""C:\Program Files\Britannica 2003\Deluxe Edition CD\Uninstaller.exe""
"Publisher"="Encyclopaedia Britannica, Inc."
"URLInfoAbout"="www.britannica.com"
"URLUpdateInfo"="support.britannica.com/update"
"Contact"="Britannica Technical Support"
"ProductID"="a760b2a9-1ec0-11b2-a4fc-b51c5666c11d"
"InstallLocation"="C:\Program Files\Britannica 2003"
"InstallDate"="Thu Jul 01 11:44:02 IDT 2004"
"HelpLink"="support.britannica.com"
"DisplayVersion"="2003.0.0.0"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\xae\3\x397\3\x38f\3\x392\3]
"Order"=hex:08,00,00,00,02,00,00,00,a4,00,00,00,01,00,00,00,01,00,00,00,98,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2018\3\xbd\3\xb1\3\x390\3\xb1\3\x391\3\xb1\3\xb3\3\x399\3\xb3\3\xae\3]
"Order"=hex:08,00,00,00,02,00,00,00,26,01,00,00,01,00,00,00,02,00,00,00,80,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x384\3\xb5\3\x384\3\x38f\3\x38c\3\xad\3\xbd\3\xb1\3]
"Order"=hex:08,00,00,00,02,00,00,00,3e,01,00,00,01,00,00,00,02,00,00,00,9a,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\xb3\3\x397\3\xb5\3\x389\3\x391\3\x2015\3\x384\3\x389\3\xb1\3]
"Order"=hex:08,00,00,00,02,00,00,00,98,0a,00,00,01,00,00,00,0e,00,00,00,b4,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\x391\3\xb3\3\xb1\3\xbb\3\xb5\3\x2015\3\xb1\3]
"Order"=hex:08,00,00,00,02,00,00,00,aa,02,00,00,01,00,00,00,05,00,00,00,88,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\x394\3\x389\3\x38a\3\xad\3\x394\3\xb5\3\x392\3]
"Order"=hex:08,00,00,00,02,00,00,00,b0,00,00,00,01,00,00,00,01,00,00,00,a4,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x9a\3\x38f\3\x389\3\xbd\3\xae\3 ]
"Order"=hex:08,00,00,00,02,00,00,00,a8,00,00,00,01,00,00,00,01,00,00,00,9c,..
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\xa6\3\x399\3\x394\3\x38f\3\xb3\3\x391\3\xb1\3\x396\3\x2015\3\xb1\3 ]
"Order"=hex:08,00,00,00,02,00,00,00,7e,02,00,00,01,00,00,00,04,00,00,00,9c,..

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services:
------------------

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE"="C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE:*:Enabled:LiveUpdate"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\MSI\\Live Update 3\\LMonitor.exe"="C:\\Program Files\\MSI\\Live Update 3\\LMonitor.exe:*:Enabled:MSI Live Monitor"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Tue 18 Sep 2007 24,576 A..H. --- "C:\Program Files\Celceo SystemAI\ServiceShellNT.exe"
Tue 18 Sep 2007 279,800 A..H. --- "C:\Program Files\Celceo SystemAI\UserShell.exe"
Thu 15 Aug 2002 266,240 A..H. --- "C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\Mavis Beacon Teaches Typing.exe"
Wed 21 Feb 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Thu 7 Apr 2005 19,456 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL0003.tmp"
Tue 7 Mar 2006 19,456 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL0004.tmp"
Fri 9 Jun 2006 26,112 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL1935.tmp"
Fri 9 Jun 2006 24,576 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL2362.tmp"
Fri 17 Dec 2004 113,664 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL2618.tmp"
Tue 25 Oct 2005 26,112 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL4009.tmp"
Wed 6 Jul 2005 266,240 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0002.tmp"
Thu 7 Jul 2005 267,264 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0004.tmp"
Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0276.tmp"
Mon 25 Jul 2005 36,352 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0877.tmp"
Thu 7 Jul 2005 38,400 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0985.tmp"
Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1247.tmp"
Thu 7 Jul 2005 274,432 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1721.tmp"
Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1855.tmp"
Thu 7 Jul 2005 266,240 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1898.tmp"
Thu 7 Jul 2005 272,384 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2044.tmp"
Thu 7 Jul 2005 268,800 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2541.tmp"
Thu 7 Jul 2005 38,400 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2573.tmp"
Thu 7 Jul 2005 269,312 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3188.tmp"
Thu 7 Jul 2005 272,384 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3487.tmp"
Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3661.tmp"
Thu 7 Jul 2005 39,936 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3707.tmp"
Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3747.tmp"
Fri 18 Nov 2005 23,552 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL0166.tmp"
Fri 18 Nov 2005 21,504 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL2244.tmp"
Fri 18 Nov 2005 23,040 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL3423.tmp"
Fri 18 Nov 2005 24,064 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL3614.tmp"
Wed 28 Feb 2007 19,968 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL0003.tmp"
Fri 16 Mar 2007 20,480 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL1531.tmp"
Fri 16 Mar 2007 19,968 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL2062.tmp"
Fri 16 Mar 2007 20,480 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL4067.tmp"
Sat 12 Feb 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"

Finished!

Chris Nicola

2008-01-07, 15:27

This is the HJT Log.

Kind Regards
Chris
__________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:54:42, on 07/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSI\Live Update 3\LMonitor.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\FreeMem Professional\fmempro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Chris Nicola\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.otenet-telecom.net:8080
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} - C:\Program Files\FarStone\HackerSmacker\webflt.DLL
O3 - Toolbar: Systran40pemls.IEPlugIn - {D3919E62-D6A5-11D6-AC3E-00B0D094B576} - C:\Program Files\Systran_En\4_0\PersonalWOI\IEPlugIn.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
O4 - HKLM\..\Run: [Norton Save and Restore] "C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks Premier\osCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FreeMem Professional\fmempro.exe" autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.co.uk/netagent/objects/custappx3.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.3.5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190382136500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190381966718
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/7020-b369h/rnl/java/RntX.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BCL easyPDF SDK Loader (bepprldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 4\bepprldr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FWCOM - FarStone Technology Inc. - C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 16267 bytes

Blade81

2008-01-07, 17:14

Hi Chris :)

Start hjt, do a system scan, check (if found):
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)

Close browsers & click 'fix checked'.

Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, click Yes.
The program will launch and start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings and select the following:
Scan using the following Anti-Virus database:
Extended (If available, otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK.
Under "select a target to scan", select My Computer.
The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.Once the scan is complete:
Click on the Save as Text button.
Save the file to your desktop.
Copy and paste that information into your next post with a fresh hjt log.
If the results of the anti virus scan itself will take more than one post to contain, you may upload it to http://rapidshare.com

Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

Chris Nicola

2008-01-08, 15:29

Thanks ever so much for your help with this issue. I did all my tests on a clone of my HD so as not to burn my bridges. After using SD Fix yesterday I tested the system today before going through the other steps. To my surprise and relief SD Fix alone seems to have solved the issue. It must have cleared out something that was lurking undetected on my system. Now for the first time in years I can view all the web pages I had a problem with before. No problem with Amazon and other shopping sites. I can also download from a freeware media player site that refused to download before. As the problem appears to be solved would you still suggest going through the other steps you mention?

Thanks again

Kind Regards
Chris

Blade81

2008-01-08, 17:04

Yes, follow those steps. We do want to make sure the system is completely clean, don't we? It's better be safe than sorry. :)

Chris Nicola

2008-01-09, 22:56

I followed all the steps you mentioned. Gasp! Just when I thought my computer was clean the on line Kaspersky scan showed 2 Viruses and 8 infected objects. The log can be found at:

http://rapidshare.com/files/82549202/Kaspersky_9-1-09.txt.html

Thanks for all your help.

Kind Regards

Chris

Blade81

2008-01-10, 11:47

Hi

Those look like a false positive. Could you post a fresh hjt log, please? :)

Chris Nicola

2008-01-10, 18:29

This is the new HJT scan. Interestingly Norton anti virus did not detect anything.

Kind Regards
Chris
_________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:26:12, on 10/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 6.0

\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\RoxWatch10.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2

\Apps\apdproxy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\RoxWatchTray10.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\FreeMem Professional\fmempro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\RoxMediaDB10.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\CPSHelpRunner10.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Chris Nicola\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = proxy.otenet-telecom.net:8080
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-

7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-

784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} -

C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-

4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-

CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-

CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} -

C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} -

C:\Program Files\FarStone\HackerSmacker\webflt.DLL
O3 - Toolbar: Systran40pemls.IEPlugIn - {D3919E62-D6A5-11D6-AC3E-

00B0D094B576} - C:\Program Files\Systran_En\4_0

\PersonalWOI\IEPlugIn.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} -

C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program

Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602

\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32

\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32

\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio

Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program

Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton

AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
O4 - HKLM\..\Run: [Norton Save and Restore] "C:\PROGRA~1\NORTON~1

\NSR\Agent\NSRTray.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks

Premier\osCheck.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32

\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FreeMem

Professional\fmempro.exe" autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]

"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

(User 'Default user')
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core

Center\CoreCenter.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk =

C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel

present
O8 - Extra context menu item: Download with GetRight - C:\Program

Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program

Files\GetRight\GRbrowse.htm
O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} -

C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-

9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-

EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton

Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-

A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton

Cleanup\WCQuick.lnk
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50}

- C:\Program Files\Common Files\Microsoft Shared\Encarta

Researcher\EROProj.dll
O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608}

- C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-

8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-

5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-

9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-

4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-

E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-

E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-

BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} -

http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} -

http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -

http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object)

- http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent

Customer ActiveX Control version 3) -

http://etalk.epson.co.uk/netagent/objects/custappx3.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-

secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager

Control) -

http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activ

ex/dlm-activex-2.0.3.5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)

-

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/cl

ient/wuweb_site.cab?1190382136500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI

Utility Class) -

http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)

-

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/cl

ient/muweb_site.cab?1190381966718
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-

secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-

secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration)

- http://liveca04.rightnowtech.com/7020-b369h/rnl/java/RntX.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj

Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager

Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-

activex-2.2.1.6.cab
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0)

- Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0

\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BCL easyPDF SDK Loader (bepprldr) - Unknown owner -

C:\Program Files\Common Files\BCL Technologies\easyPDF 4\bepprldr.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. -

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO

EPSON CORPORATION - C:\Program Files\Common

Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. -

C:\Program Files\Common Files\Macrovision Shared\FLEXnet

Publisher\FNPLicensingService.exe
O23 - Service: FWCOM - FarStone Technology Inc. - C:\Program

Files\Farstone\HackerSmacker\FWCOM.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050

\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec

Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program

Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1

\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NMIndexingService - Unknown owner - C:\Program

Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: Norton Save and Restore - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec

Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\Security

Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program

Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program

Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic

Solutions - C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common

Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic

Solutions - C:\Program Files\Common Files\Roxio Shared\10.0

\SharedCOM\RoxWatch10.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1

\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\AppCore\AppSvc32.exe

--
End of file - 15462 bytes

Blade81

2008-01-10, 20:04

Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis

Next we remove all used tools.

Please download OTMoveIt (http://download.bleepingcomputer.com/oldtimer/OTMoveIt.exe) and save it to desktop.

Double-click OTMoveIt.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Download Adaware
Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial (http://www.bleepingcomputer.com/forums/index.php?showtutorial=48)
The program is available for download here (http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-1)
Download Spybot
Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
To see how to set this up as well as more spybot features, see here (http://www.bleepingcomputer.com/forums/index.php?showtutorial=43)
Spybot can be downloaded at this location (http://www.download.com/Spybot-Search-Destroy/3000-8022-10122137.html?part=dl-spybot&subj=dl&tag=but)
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits
in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the
bad
webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
If you need help understanding how it works, there is a tutorial here (http://www.bleepingcomputer.com/tutorials/tutorial53.html)
Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

Chris Nicola

2008-01-11, 15:36

Thanks again for all your help. My system is running well. I will try some of the other steps you mention and let you know how I get on.

Kind Regards
Chris

Blade81

2008-01-11, 17:35

Ok. I'll be waiting for your input. :)

Blade81

2008-01-16, 22:25

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.