Hello, I'm not the best with computers so I appreciate the time you guys put into this forum to help out people like me. That said, I'm having trouble using S-S&D. I run a "Search & Destroy" and it find 57 problems all of which are cookies. I click on the "Fix selected problems" button and it asks me If i want to remove the entries. I clicked yes and green check marks appeared next to all the items in the list. However, every time I run the scan the same problems show up again. I'm not sure if they are being fixed or removed. Another thing I noticed when I click Immunize button (green cross) a green bar starts to fill up but never finishes. Is this normal? I'm running it on vista not sure if that matters, thanks for your time.