View Full Version : Same problems keep showing up
Hello, I'm not the best with computers so I appreciate the time you guys put into this forum to help out people like me. That said, I'm having trouble using S-S&D. I run a "Search & Destroy" and it find 57 problems all of which are cookies. I click on the "Fix selected problems" button and it asks me If i want to remove the entries. I clicked yes and green check marks appeared next to all the items in the list. However, every time I run the scan the same problems show up again. I'm not sure if they are being fixed or removed. Another thing I noticed when I click Immunize button (green cross) a green bar starts to fill up but never finishes. Is this normal? I'm running it on vista not sure if that matters, thanks for your time.
spybotsandra
2008-01-03, 11:39
Hello,
Doubleclick (and others like Advertising.com, Avenue A, Inc, CasaleMedia, Fastclick, Hitbox, Mediaplex etc.) are so-called tracking cookies. It is quite common for popular websites to employ such tracking cookies from third parties. They use them in order to track the users' surfing habits on their websites. As I said, these cookies are from third parties but they are employed by the site. There is a tool in Spybot-S&D: BrowserHelper, i.e. a bad download blocker for Internet Explorer. With this tool enabled such tracking cookies will be blocked. In order to activate this tool, please run Spybot-S&D and go to the "Tools"->"Resident" page. Checking the checkbox in front of SDHelper will enable the BrowserHelper.
Now open the Tools menu in your Internet Explorer and choose 'Spybot - Search Destroy Configuration'.
There you will find a drop down menu which will appear giving you some options.
http://www.safer-networking.org/en/spybotsd15/index.html (3rd picture)
You should select "Block all bad pages silently".
With that option set the notifications will no longer come up, but you will still have the protection.
Further choose "Spybot-S&D->Immunize" from the navigation bar on the left.
Now the baddies are blocked.
Best regards
Sandra
Team Spybot
redwolfe_98
2008-01-03, 14:25
it is possible that spybot is removing the cookies but they are coming right back after you surf the internet for a few minutes.. on the other hand it is possible that spybot is failing to remove the cookies.. i don't know..
in "internet explorer", you can block third-party tracking cookies: in "internet explorer", go to "tools"/"options"/"privacy" and adjust the settings there, blocking third-party cookies.. (you can also delete cookies in IE/tools/options/"general"/"delete cookies")..