View Full Version : Vundo and Virtumonde
yanhkel.v
2008-01-04, 21:30
Help me please to remove this things. I have already tired fighting with them. I tried running Spybot in safe mode, and it is still there after reboot. Even worth with Vundo. I got this file awtsp.exe/awtsp.dll comming up every time. After deleting it by Symantec antivirus it give massage that it can't find awtsp.exe and I'd better show where it is or unregister it.
Can you please guide me step by step how to get rid of this viruses.
Hi yanhkel.v and welcome to Safer Networking Forums :)
Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
yanhkel.v
2008-01-06, 01:16
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:14:19 PM, on 1/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
F3 - REG:win.ini: load=C:\WINDOWS\system32\ddcbx.exe
O1 - Hosts: 69.29.59.190 paypal.co.uk
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft] iexplorer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility.\Gear511.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Update] C:\WINDOWS\system32\svchost.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Netgear Wireless Domain Login Service (NWDLS) - Unknown owner - C:\WINDOWS\system32\NWDLS.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
--
End of file - 4979 bytes
Hi
Rename HijackThis.exe to yanhkel.exe and post back a fresh HijackThis log, please :)
yanhkel.v
2008-01-08, 18:47
Thanks a lot for help, but my system when that bad, that I could not use any of my browsers and even internet connection wasn't working properly, so I ended up reinstalling operating system. Now it up and running.
Please give me suggestions on how to prevent something similar next time, maybe tell me some usefull antispyware programs to use. Currently I am using Symantec AntiVirus and Spybot.
Again thanks a lot for help and even more important for being there to help, it gives a lot of confidence.
Hi
See below for some suggestions:
Looking over your log, it seems you don't have any evidence of a third party firewall.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
1) Comodo (http://www.personalfirewall.comodo.com/)
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
4) Agnitum (http://www.agnitum.com/products/outpostfree/download.php)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)
Since this issue appears resolved ... this Topic is closed. Glad I could help.
If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic.