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newbiedave
2008-01-09, 20:47
Hi everyone,I just downloaded the newest version of spybot yesterday (1-8-08) and every time I click on the desktop icon to start it I get an error and it closes. The error says KRNL386 or KRNL486.exe.
I am new to computers and using Internet software so if anyone can tell me what this means and what I have to do to fix the problem so I can run and use spybot1.5 I would really appreciate the help.

Thank you.

spybotsandra
2008-01-10, 13:32
Hello,

We need more informations.
Which windows operating system do you have?
Could you also provide a screenshot?
Thanks. :)

Best regards
Sandra
Team Spybot