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View Full Version : Problems starting/using S&D w/ Vista



Guyona Couch
2008-01-16, 17:25
Hi i recently bought a computer and decided to add some protection. My first choice was Spybot S&D 1.5, but after having installed the program, i couldn't get it to start from the shotrcut on the desktop (only from start menu) also the updates wouldn't work.

Before getting SSD i accidently downloaded spywarebot mistaking it for SSD I only realized this when the program was installed, so had to uninstall but not sure if everything is deleted (never heard of spywarebot). Also uninstalled SSD and dl'ed another .exe, but the problems were still there.

Then i went to Compatibility list (what i should have done in the first place!) and i couldnt believe that Norton was on that list! I'm sorry for having made u read this whole msg to get to this conclusion, not even sure if this is the right forum, but i had to let someone know of my frustration towards Symantec and the rest of the software gangsters. After having read the 2006 article;I will gladly donate to the Spybot Team if they decide to make it a legal issue, or if this problem could be fixed. of course the legal issue is more important, so more donations.

I operate on Vista sadly (i just got this computer) and Norton 2008 is pre-installed with 60day trial i think. Is there anything that can be done to get it working properly with norton? If not, then i guess 1 will be shopping for a new anti-virus in 30 days or so! also is spywarebot safe to operate? if dangerous, how can i completely remove it from hard drive?

Tx in advance

http://www.spybot.info/en/news/2006-09-29.html

spybotsandra
2008-01-16, 22:57
Hello,

At first thank you very much for your offer to make a donation. :)

Second we already have located the startup problems in Spybot S&D version 1.5 and fixed it.
Here is the download file for the fix - the new Spybot beta (http://www.spybotupdates.biz/files/beta/spybotsd15he-beta2.exe).

Third: Norton states that our software Spybot - Search & Destroy is incompatible with theirs.
We have tested Norton and we didn't get any problems with Spybot-S&D.
Here are similar experiences from other users (http://www.dozleng.com/updates/lofiversion/index.php/t8378.html).

If you install Spybot-S&D after the installation of Norton there won't
be any major problems. Symantec itself is suggesting this procedure (http://service1.symantec.com/SUPPORT/sharedtech.nsf/0/2f5f420bd905ac77882571
e0005e8f21?OpenDocument&seg=hm).

And at least - SpywareBot is malware and we detect them as such.

Best regards
Sandra
Team Spybot

Guyona Couch
2008-01-17, 05:07
Hello,

Thank u for takin the time to reply, i am dowloading the fix right now. Do i need to uninstall the older version, or will the beta just update the current one? |Also i disabled Teatimer when i reinstalled SSD, do u think it will affect SSD's overall performance?

spybotsandra
2008-01-17, 15:58
Hello,

You can install over the old version. :)
And the TeaTimer can be activated again if you want.
It is recommended that you have resident protection. :)

Best regards
Sandra
Team Spybot