cmdservice Removal

[nullspace]

Hi, I'm trying to fix a computer in my schools science room but am unable to remove cmdservice with spybot alone. Any help would be greatly appreciated.

Oh, I may not be able to reply in the three day limit as this isn't my home computer.

Here's the HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 8:21:01 AM, on 2/6/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\NALNTSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\wm.exe
C:\NOVELL\ZENRC\wuser32.exe
C:\WINNT\System32\WMRUNDLL.EXE
C:\NOVELL\ZENRC\WUOLService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\WINNT\system32\NWTRAY.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINNT\system32\swinmsap.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

O2 - BHO: bitlocker - {01EB5130-FC0C-4d75-B9CE-4801B1B854F5} - C:\WINNT\system32\nss16.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINNT\system32\irsmggqp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [\\Su3-5\EPSON Stylus Photo R200 Series (Copy 2)] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P47 "\\Su3-5\EPSON Stylus Photo R200 Series (Copy 2)" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [\\Su3-5\S1EPSON] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P15 "\\Su3-5\S1EPSON" /O15 "\\Su3-5\S1EPSON" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [elitemedia] C:\WINNT\elitemediapop.exe
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BrowserUpdateSched] C:\WINNT\system32\swinmsap.exe FI002
O4 - HKLM\..\RunOnce: [Register C:\WINNT\system32\irsmggqp.dll] "C:\WINNT\system32\rundll32.exe" "C:\WINNT\system32\irsmggqp.dll",DllRegisterServer
O4 - HKCU\..\Run: [AIM] C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [irssyncd] C:\WINNT\system32\irssyncd.exe
O4 - Startup: Zeno.lnk = C:\WINNT\system32\swinmsap.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126646721831
O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CCS\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CS1\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CS2\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINNT\System32\NALNTSRV.EXE
O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe
O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe
O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

[illukka]

hi

you have administrator rights on the computer?

the log you posted is now "old", so i'd like you to post a fresh one for me
,any things could have changed in it

[nullspace]

Yes, I'm logged in with admin rights. I've tried to keep student's off this computer, so hopefully little has changed.

Logfile of HijackThis v1.99.1
Scan saved at 7:40:46 AM, on 2/14/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\NALNTSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\wm.exe
C:\NOVELL\ZENRC\wuser32.exe
C:\WINNT\System32\WMRUNDLL.EXE
C:\NOVELL\ZENRC\WUOLService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NWTRAY.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\HJT\HijackThis.exe

O2 - BHO: bitlocker - {01EB5130-FC0C-4d75-B9CE-4801B1B854F5} - C:\WINNT\system32\nsl18.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINNT\system32\irsmggqp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [\\Su3-5\EPSON Stylus Photo R200 Series (Copy 2)] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P47 "\\Su3-5\EPSON Stylus Photo R200 Series (Copy 2)" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [\\Su3-5\S1EPSON] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P15 "\\Su3-5\S1EPSON" /O15 "\\Su3-5\S1EPSON" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [elitemedia] C:\WINNT\elitemediapop.exe
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BrowserUpdateSched] C:\WINNT\system32\swinmsap.exe FI002
O4 - HKLM\..\RunOnce: [Register C:\WINNT\system32\irsmggqp.dll] "C:\WINNT\system32\rundll32.exe" "C:\WINNT\system32\irsmggqp.dll",DllRegisterServer
O4 - HKCU\..\Run: [AIM] C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [irssyncd] C:\WINNT\system32\irssyncd.exe
O4 - Startup: Zeno.lnk = C:\WINNT\system32\swinmsap.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126646721831
O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CCS\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CS1\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = albany.k12.or.us
O17 - HKLM\System\CS2\Services\Tcpip\..\{437F29B7-1C30-4C6A-9076-0F3CDCE08E0C}: Domain = albany.k12.or.us
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINNT\System32\NALNTSRV.EXE
O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe
O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe
O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

[illukka]

hi

Please download LQfix.exe from one of the following locations:
http://www.downloads.subratam.org/LQfix.exe (http://www.downloads.subratam.org/LQfix.exe)
http://miekiemoes.geekstogo.com/tools/LQfix.exe (http://miekiemoes.geekstogo.com/tools/LQfix.exe)


Save it to your desktop.
Double-Click LQfix.exe and click Next > Next > Install.
Leave the default settings, if you change them, the fix will Fail!
You need an active Internet Connection, so make sure your you're not blocking any connection now.
Now make sure the "Launch LQfix" box is checked.
Click the Finish button, after clicking the Finish button the fix will start.
Follow the on-screen prompts.
Your system will reboot afterwards.
Please be patient after the reboot, there is a script running in the background that needs to complete.

next:Please download ewido anti malware (http://www.ewido.net/en/download/) it is a free version of the program.
Install ewido security suite
When installing, under "Additional Options" uncheck..
Install background guard
Install scan via context menu

Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update.
Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates (http://www.ewido.net/en/download/updates/)

Once the updates are installed do the following:

reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.


then launch ewido:
Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

reboot back to normal mode, post the ewido report and a log from a fresh hjt scan

[nullspace]

Okay, I ran all the scans. I've attached the logs to this reply.

[illukka]

hi

open hijackthis, click do a system scan only
checkmark these items
O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINNT\system32\irsmggqp.dll
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - HKLM\..\Run: [winsync] C:\WINNT\system32\sl4dk4.exe reg_run
O4 - Startup: Zeno.lnk = C:\WINNT\system32\swinmsap.exe
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)

then close all browsers and explorer windows
and click fix checked

reboot

post a new log

[nullspace]

Alright, here's a new log

[illukka]

hi
that log looks clean

are you still having problems? popups? anything

is your virus scanner functional, are you able to update it and scan

does it find anything?

[nullspace]

Everything updated and ran normally. The popups are gone, thankfully, but Spybot still shows Command Service in the registry and can't remove it.

[illukka]

Lets try this>>
Please download and unzip Ren-cmdservice to your desktop.
It will only work correctly if the folder is placed on your desktop and extracted !!.
http://downloads.subratam.org/Lon/ren-cmdservice.zip
Open the ren-cmdservice folder by doubleclicking it and then doubleclick the
ren-cmdservice.bat file to run the program.
A text will open when it is finished, Post it please.
Then restart the PC run spybot check for and fix any problems found.

is it now gone ?

[nullspace]

Yep, it didn't show up on the last scan.

[illukka]

hi

good work
can you now post a final hijackthis log

[nullspace]

Thanks a ton for your help. Here's the hijackthis log.

[illukka]

hi

a clean log :)

good work :bigthumb:

are there any other problems ?

[nullspace]

Nope. It's clean! :D

[illukka]

hi


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore (http://www.bleepingcomputer.com/forums/tutorial63.html)

or

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Reenable system restore with instructions from tutorial above


Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topict405.html)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/forums/tutorial60.html)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

A tutorial on installing & using this product can be found here:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers (http://www.bleepingcomputer.com/forums/tutorial43.html)


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/tutorial48.html)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/forums/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

IE/Spyad (https://netfiles.uiuc.edu/ehowes/www/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

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Sorry about the long wait for a reply. Thanks for the links, hopefully these computers will stay much cleaner with those. :)

[tashi]

As the problem appears to be resolved this topic will be archived. :)

If you need it re-opened please send me a pm and provide a link to the thread.

Glad we could help, cheers.