PDA

View Full Version : Unable to remove Smitfraud-C.CoreService


bwire66
2008-01-18, 04:05
An empty IE window open every few minutes on my laptop. Spybot identifies the Smitfraud-C.CoreService and reports successful removal but it returns when I reboot. core.cache.dsk exists in \windows\system32\drivers but there is no core.sys or CORE folder in the registry.

I have run Spybot, Supersantiwpyware, AVG Antivirus, AVG Antispyware, SmitFraudFix, vundofix but have not been able to eliminate this crap. This is getting on my nerves.

Full Kaspersky Online Scan is available but too voluminous to include here. HJT log follows.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:48 PM, on 1/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u3-windows-i586-jc.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7174 bytes
bwire66
2008-01-18, 14:10
Her is the KOS.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, January 18, 2008 6:06:17 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 18/01/2008
Kaspersky Anti-Virus database records: 519212
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 41663
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 00:59:09

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{794CB926-3CF9-4EDA-918C-57C506E2F89B} Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\MSHist012008011820080119\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\UserData\index.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\06036a73e4fc155c472177038ae75d2e_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\8772d034cca8bed659beaf8a27e9392a_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\e705ec8eae3dacf3e84fce60f15a442d_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-01132008-135142.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\PC Tools\ThreatFire\Orig.db Object is locked skipped
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\Arleen\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Arleen\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Arleen\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Arleen\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Adobe\Acrobat 6.0\Reader\plug_ins\Multimedia\MPP\AtmosphereMPP.mpp Object is locked skipped
C:\Program Files\InstallShield Installation Information\{AEDDF5A3-29CE-11D5-A8C2-000102246AAE}\setup.ilg Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\AtmoHWConfig.txt Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\AvatarsDefault.prf Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\BookmarksDefault.prf Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\DefaultAvatarIcon.jpg Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\DefaultWorldIcon.jpg Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\InternetChatHelp.url Object is locked skipped
C:\Program Files\Viewpoint\Viewpoint Media Player\Components\VETsdk.dll Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP531\A0043780.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP531\A0043781.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP531\A0043783.exe Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043806.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043807.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043819.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043820.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043822.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043829.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP532\A0043841.dll Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP544\A0048468.dll Infected: not-a-virus:AdWare.Win32.BHO.si skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP546\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{1EA7CB98-2E87-4CD5-9AC2-3378E87FAC29}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\core.cache.dsk Object is locked skipped
C:\WINDOWS\system32\drivers\hidusbb.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
pskelley
2008-01-23, 15:49
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

The Waiting Room <<< you must have missed this?
http://forums.spybot.info/forumdisplay.php?f=37

If your issue is not resolved, read and follow the directions carefully, the tool will not work unless you do.

tutorial if needed:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks to sUBs and anyone else who helped with this fix.

Download ComboFix from Here (http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe) or Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Thanks
pskelley
2008-01-29, 23:03
Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.