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dying of frustration
2008-01-26, 23:34
I really need help my computer has gotten worse. I tried putting in a logfile(81.323 bytes...) but it was too big so I'm gonna need a little help on what to do.
Thanks.:sad:

Blade81
2008-02-03, 20:02
Hi

If you still need help post the logs as attachments (use manage attachments button that is located in the same screen that you use to write a reply).

dying of frustration
2008-02-03, 20:33
The log too big... it says that it exceeds the maximum amount. my log is 89.4 kb, I don't know how, but it is. Also, I seem to be getting multiple black windows labeled spybot that come up when I start up my computer. Anyone know what that is? thx

Blade81
2008-02-03, 20:37
Hi

BTW what log are you talking about? One produced with HijackThis? You can upload it to http://rapidshare.com. Post back link to it :)

dying of frustration
2008-02-05, 09:35
Here is the link to my HJT log. I dunno if it will work or not but oh well...
http://rapidshare.com/files/89293401/log_3.txt

Blade81
2008-02-05, 10:22
Hi

Download
SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe)
and save it to your desktop. (If you can't download with this computer try to get it downloaded on some other one.)

Please then reboot your computer in Safe Mode by doing the
following :
Restart your computer
After hearing your computer beep once during startup, but before the
Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press
Enter
.
Choose your usual account.

In Safe Mode, double click the SDFix.exe file. Click Install in appearing window,
Open the extracted folder and double click RunThis.bat to
start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the
registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool
will be running and removing files.
When the desktop loads the Fixtool will complete the removal and
display Finished, then press any key to end the script and load
your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the
contents of the results file Report.txt back onto the forum with
a new HijackThis log

dying of frustration
2008-02-05, 21:02
My new Log is even longer so I did the rapidshare again.
http://rapidshare.com/files/89442170/log_4.txt.html

And here is my report for SDfix

SDFix: Version 1.136

Run by Brian on Tue 02/05/2008 at 11:09 AM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default HomePage Value
Restoring Default Desktop Components Value

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\Documents and Settings\Brian\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\Brian\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\Brian\Favorites\Spyware&Malware Protection.url - Deleted
C:\Documents and Settings\Brian\Local Settings\Temp\aaxC2.tmp.exe - Deleted
C:\DOCUME~1\Brian\LOCALS~1\Temp\ac8zt2.dat - Deleted
C:\WINDOWS\dat.txt - Deleted
C:\WINDOWS\rs.txt - Deleted
C:\WINDOWS\search_res.txt - Deleted





Removing Temp Files...

ADS Check:



Final Check:

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-05 11:46:50
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\WINDOWS\\system32\\dlcccoms.exe"="C:\\WINDOWS\\system32\\dlcccoms.exe:*:Enabled:Dell 924 Server"
"C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"="C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe:*:Enabled:Veoh Client"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Red Storm Entertainment\\Ghost Recon\\GhostRecon.exe"="C:\\Program Files\\Red Storm Entertainment\\Ghost Recon\\GhostRecon.exe:*:Enabled:GhostRecon"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Tue 5 Feb 2008 56 ..SHR --- "C:\WINDOWS\system32\0E64EFB052.sys"
Tue 5 Feb 2008 2,516 A.SH. --- "C:\WINDOWS\system32\KGyGaAvL.sys"
Thu 6 Dec 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Wed 12 Dec 2007 401 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv12.bak"
Fri 20 Oct 2006 121,344 ...H. --- "C:\Documents and Settings\Brian\Application Data\MSN6\msnupdate!@#@.exe"
Mon 31 Dec 2007 857 ...HR --- "C:\Documents and Settings\Brian\Application Data\SecuROM\UserData\securom_v7_01.bak"

Finished!

Blade81
2008-02-05, 21:15
Hi


Disable Spybot's TeaTimer
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu
select
Advanced Mode

On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck
Resident TeaTimer
and OK any prompts.
Restart your computer



Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.


Upload following file to http://virusscan.jotti.org and post back the results:
C:\WINDOWS\system32\0E64EFB052.sys

Start hjt, do a system scan, check:
O2 - BHO: (no name) - {5085333B-FD15-4754-A571-852F7077C5F2} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [SpybotDeletingE9586] "C:\Program Files\Spybot - Search & Destroy\SDDelFile.exe" "C:\WINDOWS\bklgvsf.dll_old"

Check also all other entries with SpybotDeleting meantioned.

When all these are checked close browser windows & click 'fix checked' button.





Delete following file if found:
C:\WINDOWS\bklgvsf.dll_old



Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, click Yes.
The program will launch and start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings and select the following:
Scan using the following Anti-Virus database:
Extended (If available, otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK.
Under
select a target to scan
, select My Computer.
The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.Once the scan is complete:
Click on the Save as Text button.
Save the file to your desktop.
Copy and paste that information into your next post if the AV content will fit into one post only. Post also a fresh hjt log.
If the results of the anti virus scan itself will take more than one post to contain, you may upload it to http://rapidshare.com


Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

dying of frustration
2008-02-05, 23:23
How do I upload file C:\WINDOWS\system32\0E64EFB052.sys? I'm not sure how to go about doing that.

dying of frustration
2008-02-05, 23:28
Wait is this what your looking for?
Service load: 0% 100%

File: 0E64EFB052.sys
Status: OK
MD5: 041d7a295dac6322288641a9842aec2c
Packers detected: -
Bit9 reports: File not found

Scan taken on 05 Feb 2008 22:22:57 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

dying of frustration
2008-02-05, 23:52
IN the HJT program I have all of them checked except for The last one, [SpybotDeletingE9586] I've gone through the list twice but i can't seem to find it.

dying of frustration
2008-02-06, 00:53
Should I continue with the instructions you gave me without checking the [E9586](not in the log) or not.

Blade81
2008-02-06, 06:32
Should I continue with the instructions you gave me without checking the [E9586](not in the log) or not.
Yes, please. :) And yes, that was the scan report I wanted to see from Jotti.

dying of frustration
2008-02-06, 06:59
So you want me to delete all the spybotdeleting entries? thats the main body of the log.

Blade81
2008-02-06, 07:19
Yes. Those shouldn't be normally there. But not any other Spybot related than just those spybotdeleting ones.

dying of frustration
2008-02-06, 07:26
well I got em all. 714 of em. so I'll continue with your instructions.

dying of frustration
2008-02-06, 07:31
Hi
Also, will adding Kaspersky or ATF cleaner conflict with my other programs like AVG org AD aware?

Blade81
2008-02-06, 08:19
No, those won't cause confilicts. :)

dying of frustration
2008-02-06, 22:34
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:31:16 PM, on 2/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\stsystra.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\MSN\MSNCoreFiles\MSN.EXE
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\WordPerfect Office 12\Programs\wpwin12.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [QUICKCARE] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QUICKCARE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1193778124781
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

--
End of file - 7360 bytes

This is my HJT log but how am I supposed to copy and paste my Kaspersky results, I mean I tried but it looks wierd.

dying of frustration
2008-02-06, 22:37
If this doesn't work I will need further instruction on how to load my Kaspersky results.
http://rapidshare.com/files/89724792/Kaspersky_onliine_scan.html

Blade81
2008-02-06, 22:39
Hi

Do you mean that report doesn't fit in your post? You can upload it to http://rapidshare.com

EDIT: Never mind. You posted it already :) I'll check the log..

Blade81
2008-02-06, 22:44
Hi

Empty recycler bin.


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



We need to re hide system files. To do so, please follow the steps below:
Double-click My Computer. Click the Tools menu, and then click Folder Options. Click the View tab.
Put a check by
Hide file extensions for known file types.
Under the
Hidden files
folder, select
Show hidden files and folders.
Check
Hide protected operating system files.
Click Apply, and then click OK.


Next we remove all used tools.

Please download OTMoveIt2 (http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe) and save it to desktop.

Double-click OTMoveIt2.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 4 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Download Adaware
Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial (http://www.bleepingcomputer.com/forums/index.php?showtutorial=48)
The program is available for download here (http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-1)
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits
in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the
bad
webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
If you need help understanding how it works, there is a tutorial here (http://www.bleepingcomputer.com/tutorials/tutorial53.html)
Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
See here (http://www.freebyte.com/antivirus/#firewalls) to choose one



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

dying of frustration
2008-02-07, 09:24
Wait, my printer has an error when trying to Preview an item to copy, what does this mean?

Blade81
2008-02-07, 17:48
Hi

What does it say in the error message exactly?

dying of frustration
2008-02-07, 19:34
I'm in the process of reinstalling my printer buti hppened to find 2 more noname entries in a new HJT log is that ok?

dying of frustration
2008-02-07, 19:51
Sorry, disregard that printer question. My Hjt log did, however, find 2 more noname entries and my internet is running slower than usual. It could just be me but I thought I'd double check just in case.

Blade81
2008-02-07, 20:22
Hi

Do you mean these two entries

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

Both of them are ok. :)

dying of frustration
2008-02-07, 20:24
Ok those were the ones. Then I will finish the last part of your instructions and THANK YOU for the help.

dying of frustration
2008-02-07, 20:55
Hi, sorry but i have another question. I did the OTmoveit2 but my atf cleaner is still there is that ok?

dying of frustration
2008-02-07, 21:19
What do I do with avg and all of the other programs I have?

dying of frustration
2008-02-07, 21:26
Also(sorry for all the questions) Did you want me to remove the java update 3?

Blade81
2008-02-08, 06:32
Hi


Hi, sorry but i have another question. I did the OTmoveit2 but my atf cleaner is still there is that ok?
Yes, that's ok. You should run ATF Cleaner occasionally (once or twice a month) to clean unnecessary files as you did earlier in this case.


What do I do with avg and all of the other programs I have?
Do nothing to them. Just leave them installed :)


Also(sorry for all the questions) Did you want me to remove the java update 3?
Yes, I did want you to remove update 3 of Java 6 and install the latest one as described in post #22 of this topic.

dying of frustration
2008-02-08, 07:14
For the post about AVG what I meant was that you wanted me to install other programs like spywareblasters but I already have ad aware, spybot, and avg. Will those programs conflict in any way?

Blade81
2008-02-08, 07:43
No, those won't conflict with each others :)

dying of frustration
2008-02-08, 08:17
One last question. What do I do no that I've downloaded ei-spyad.exe to my desktop?

dying of frustration
2008-02-08, 08:25
Sorry and also the HOSTS zip file. What next?

dying of frustration
2008-02-08, 10:21
Sigh.... sorry to bombard you with questions at the end but you want me to download every program listed? Why so many? I already have something for spyware and adware and a viruse scan, don't they all do the same thing???

Blade81
2008-02-08, 15:37
Hi

In post #22 I've included links to tutorials of those programs. I believe those instructions are clear enough. If something is still unclear after reading them, ask. :)


Sigh.... sorry to bombard you with questions at the end but you want me to download every program listed? Why so many? I already have something for spyware and adware and a viruse scan, don't they all do the same thing???
It's your choice to download all of them/some of them/none of them. :) I just made some recommendations and all those programs I meantioned do different things.

dying of frustration
2008-02-08, 21:57
What if I found out that I already have a hosts file? Is it smart to download the one you suggested anyway?

Blade81
2008-02-08, 22:23
What if I found out that I already have a hosts file? Is it smart to download the one you suggested anyway?
Every Windows system has one. :) The difference is what's inside the HOSTS file. Default one contains only some comment lines and makes nothing while MVPS HOSTS file includes definitions to block large amount of bad domains making surfing in the internet much safer.

dying of frustration
2008-02-08, 23:20
Well actually spybot inserted a huge list into mine already. Also, I still havent gotten rid of zlob.downloader.dcc :sad:

Blade81
2008-02-08, 23:27
Okay. Spybot version does fine too :)


Also, I still havent gotten rid of zlob.downloader.dcc
Does some program detect it? Which one?

dying of frustration
2008-02-08, 23:28
I just upgraded to the newest version of spybot and I ran a scan and spybot detected it.

Blade81
2008-02-08, 23:30
Could you please post Spybot report?

dying of frustration
2008-02-08, 23:38
I would but I'm not sure how...

dying of frustration
2008-02-09, 01:00
here we go I think I was able to do it.
http://rapidshare.com/files/90275176/SpybotSD.Results.txt.html
Kinda big for only finding one thing though...

Blade81
2008-02-09, 16:09
Hi

Save text below as fix.reg on Notepad (save it as all files (*.*)) on the Desktop.


REGEDIT4

[-HKEY_CLASSES_ROOT\CLSID\{A037112F-183D-4E98-8CEA-1A0D93BA9F48}]


It should look like this -> http://users.telenet.be/bluepatchy/miekiemoes/images/reg.gif

Doubleclick fix.reg, press Yes and ok.

(In case you are unsure how to create a reg file, take a look here (http://www.nellie2.co.uk/file.htm#How_to_Make_a_.Reg_File_) with screenshots.)

dying of frustration
2008-02-09, 19:27
Is that it?

Blade81
2008-02-09, 19:33
Yes. If Spybot doesn't find anything else anymore then we've done here :)

dying of frustration
2008-02-09, 19:39
OK. And on the instructions to negate the slowdown effects of a hosts file, what does switching it to manual do? Do I have to do something extra when I start up my computer?

Blade81
2008-02-09, 19:47
OK. And on the instructions to negate the slowdown effects of a hosts file, what does switching it to manual do? Do I have to do something extra when I start up my computer?
No need to do anything extra. Slowdowns don't occur in every case. I recommend you try first without changing dns client service to manual. Do so only if you experience significant slowness after installing mvps hosts file.

dying of frustration
2008-02-09, 20:02
Alright! THANK YOU!!! I am free of all infestations now. One lasat question, can I delete the fix.reg file and the kaspersky online scan file that are on my desktop or leave them on my computer? Again thank you for your help and for putting up with my countless amount of questions.

Blade81
2008-02-09, 20:11
You're welcome :)


One lasat question, can I delete the fix.reg file and the kaspersky online scan file that are on my desktop or leave them on my computer?
Yes, you can delete those now.

dying of frustration
2008-02-09, 20:17
Ok well one last time I want to Thank you for your help.

Blade81
2008-02-09, 20:21
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.