View Full Version : Installed 1.5.1.15 now IE won't launch
graffixx
2008-01-28, 19:24
I just installed Spybot Search&Destroy v1.5.1.15 and now IE (6.0) won't launch.
I installed with the SDHelper option, but NOT the Tea Timer. I also ran "Immunize" after the updates.
I can see iexplorer.exe in the task manager, but it will not launch.
When opening Spybot, it would take literally 1 minute to launch.
When I uninstall Spybot, IE can open just fine.
I'm currently running WinXP SP2 with IE6.
Any ideas?
When opening Spybot, it would take literally 1 minute to launch.
That bug is fixed.
You can download here RC (Release Candidate) version 1.5.1.19: http://forums.spybot.info/showthread.php?t=22299
I can see iexplorer.exe in the task manager, but it will not launch.
Did you tried to disable SDHelper?
To disable SDHelper, go to Spybot-S&D>Tools>Resident and clear checkbox "Resident "SDHelper" (Internet Explorer bad download blocker) active." (before that, close Internet Explorer).
graffixx
2008-01-28, 19:46
That bug is fixed.
You can download here RC (Release Candidate) version 1.5.1.19: http://forums.spybot.info/showthread.php?t=22299
Do you know when v1.5.2 will be available? (rather than installing an RC version)
Did you tried to disable SDHelper?
To disable SDHelper, go to Spybot-S&D>Tools>Resident and clear checkbox "Resident "SDHelper" (Internet Explorer bad download blocker) active." (before that, close Internet Explorer).
Thanks, that did it. I can launch IE now. Do we know what's causing this? Or am I doomed to disable SDHelper for good?
md usa spybot fan
2008-01-28, 19:50
I just installed Spybot Search&Destroy v1.5.1.15 and now IE (6.0) won't launch.
There seem to a similar incident in the following thread were hhm7163 (http://forums.spybot.info/member.php?u=34686) reported a problem launching Internet Explorer 6 with "SDHelper" enabled:
SDHelper
http://forums.spybot.info/showthread.php?t=23180&highlight=SDHelper
That particular problem has not been directly addressed by "Team Spybot" yet.
graffixx
2008-01-28, 20:06
There seem to a similar incident in the following thread were hhm7163 (http://forums.spybot.info/member.php?u=34686) reported a problem launching Internet Explorer 6 with "SDHelper" enabled:
SDHelper
http://forums.spybot.info/showthread.php?t=23180&highlight=SDHelper
That particular problem has not been directly addressed by "Team Spybot" yet.
Thanks. Disabling the SDHelper did the trick for me. Hopefully this problem will be addressed and fixed.
Do you also use the Google toolbar?
If so, which version? That can be found behind the Settings button on the toolbar, menu Help there, then Infos.
graffixx
2008-01-29, 16:47
Yes I do.
It is v4.0.1601.4978
Terminator
2008-01-30, 16:20
There is a new version of the google toolbar out now i.e. 4.0.1602.1060 and there is 5.0 beta out as well.
spybotsandra
2008-01-30, 16:41
Hello,
Please upgrade your program, version 1.5.2 is available!
You can download the new version here:
http://www.safer-networking.org/en/mirrors/index.html
Just install over the old version.
Don't forget to update afterwards!
We hope you enjoy 1.5.2 even more than our previous releases!
Best regards
Sandra
Team Spybot
graffixx
2008-01-30, 17:10
Thanks! Works much better now.
Application load time is w/in 10 seconds.
IE now opens, even with SDHelper enabled.
The one thing I did notice after the install+update, is that "Immunize" doesn't seem to work. It says "Protected = 0". In the main window, there are no progress bar. It works after restarting the app.
spybotsandra
2008-01-30, 17:12
Hello,
You have to immunize your system new.
After the install it is a fresh version, which does not immunize your computer automatically.
Best regards
Sandra
Team Spybot
graffixx
2008-01-30, 17:19
Right. After the install, I applied all available updates and launched the app and went thru the steps (1-7).
During the "Immunize" step (right after downloading all updates), I clicked the button, but it didn't do anything.
No progress bars...
Protected = 0
I closed and reopened the app, clicked "Immunize" and it worked.
graffixx
2008-01-30, 21:08
I spoke to soon. IE won't launch if SDHelper is enabled. I even tried to update the Google Toolbar.
For now, I'll just leave SDHelper disabled.
I can confirm this.
Got the same problem on two different PCs (IE 6.0, WinXP) with every version of Spybot S&D higher than 1.4.
It's like a 50:50 chance that IE starts - or not.
Especially annoying if a popup window opens (which will cause the "parent" window to freeze as well)...
As soon as there is one of those hanging iexplore.exe's all other iexplore.exe-processes will stay active even after closing the browser windows and you've got to terminate them one by one by hand.
The hanging processes usually take about 14 MB RAM.
I hope that information helps somehow to fix the problem...i'd really like to use SDHelper, but that's just too annoying :sad:
graffixx
2008-01-31, 20:27
Thanks for confirming that my sanity is still in checked :laugh:
Am having the exact same problem with the exact same symptoms (as described by Sebioff). I believe it started with v1.4 and is still not corrected in v1.52. The only solution is to disable SDHelper, which is a valuable tool which I would much rather have running.
md usa spybot fan
2008-01-31, 23:36
Am having the exact same problem with the exact same symptoms (as described by Sebioff).
Mervich:
The questions asked earlier in this thread that neither you nor Sebioff (http://forums.spybot.info/member.php?u=35158) appeared to answer were:
Do you also use the Google toolbar?
If so, which version? That can be found behind the Settings button on the toolbar, menu Help there, then Infos.
Am running Google Toolbar v4.0.1602.1060. Installed Google Toolbar v5.0 Beta several days ago and found bugs...got an error message every time I closed the browser. Uninstalled v5 an reinstalled 4.0.1602.1060.
Google Toolbar 4.0.1601.4978 over here.
I'm using Google Toolbar 4.0.1601.4978, still using Spybot-S&D 1.5.1.15 (SDHelper enabled) and I don't have any problems with IE.
Maybe there is a problem in immunization.
Nope, I tried de-immunizing without any effect.
The problem definitely is gone with SDHelper disabled and there with SDHelper enabled.
Terminator
2008-02-03, 16:34
I had a very similer problem with IE 6.02 Where IE would wouldn't load every few tries with the SD Helper on, but when I upgraded to the latest version of IE 7.0 the problem went away
Definitely Google Toolbar related. Uninstalled the toolbar last night and the problem seems to have immediately disappeared!