Rundll error on startup after removing malware [Archive]

View Full Version : Rundll error on startup after removing malware

bubbletwo

2008-01-29, 21:14

Hello. I seem to have successfully removed a number of viruses (vundo, I recall being one) using spybot and a host of other programs. I am now receiving a rundll error on startup: "error loading c:/windows/system32/hldguwsx.dll". I have run a hijackthis scan which I have posted below. I notice that there is a ",b" (which I have made bold) that proceeds that particular entry. I'm not tech-savvy enough to diagnose this problem so hopefully there's someone reading this that is.

Thanks in advance,
John
-----------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:45 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\PhotoWise\quicklnk.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Tony Lalli\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.xlocator.com/non_adult_page.html?CLICKYES
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {18566CD6-E54F-4483-B619-11AA48F99CBA} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: (no name) - {4edb0df0-ca56-46c9-a382-abac79dddce3} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {61BCDC0D-A6E4-4763-B326-20F093CB1F1F} - C:\WINDOWS\system32\vtutu.dll (file missing)
O2 - BHO: (no name) - {73F5CA21-463F-4330-A38C-FC0DE900F44A} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: (no name) - {A051B1FF-8D7E-418B-AABE-4FF82F4280A2} - C:\WINDOWS\system32\wvuvvsq.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: {7ecc186f-bf0d-8b39-01a4-ab5d0f094e5b} - {b5e490f0-d5ba-4a10-93b8-d0fbf681cce7} - C:\WINDOWS\system32\dhfaxgwe.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: BCMSMMSG.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\Bin\480~1.0\SBInst.exe
[B]O4 - HKLM\..\Run: [4c79a05e] rundll32.exe "C:\WINDOWS\system32\hldguwsx.dll",b
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: STK017 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {264C2C73-4A25-41B8-8274-EDE4000577A9} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4650E789-A456-4D65-B890-67B1B034CD88} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {D42B30DF-C343-43C4-BB3F-C96FD9A55ADA} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 11579 bytes

ken545

2008-01-30, 03:04

Hello bubbletwo

Welcome to Safer Networking.

Please read Before YouPost (http://forums.spybot.info/showthread.php?t=288)
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

Your still very heavily infected with the Vundo Trojan :sad:

HJT needs to be in its own folder so create a folder in C:\Program Files and name it HJT, and Cut and Paste HJT where you currently have it and paste into the new folder

Download VundoFix (http://www.atribune.org/ccount/click.php?id=4 ) to your desktop

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**

Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
Please do not re-connect your machine back to the Internet until Combofix has completely finished.

I need to see the Vundofix log, the Combofix log and a New HJT log please

bubbletwo

2008-01-30, 05:43

Hello ken545, thanks so much for your help (and of course, to any one else that can lend assistance.)

The VundoFix scan did not report any errors so I have not posted the log.

Here is the ComboFix log first:

---------------------------------------------------------------------------------------------------------------------------------------------

ComboFix 08-01-30.1 - Tony Lalli 2008-01-29 23:17:26.1 - NTFSx86
Running from: C:\Documents and Settings\Tony Lalli\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\SYSTEM32\kfcjhcvj.ini
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\SYSTEM32\vomdwrda.ini

----- BITS: Possible infected sites -----

hxxp://www.dellsupportcenter.coõj+|Cü¤Ì›v÷+È@™JŸ:®½‰NêGD_©½ºD˜QÄ{¶ÀzÎGD_©½ºD˜QÄ{¶ÀzÎGD_©½ºD˜QÄ{¶ÀzÎGD_©½ºD˜QÄ{¶ÀzÎ÷+È@™JŸ:®½‰Nêõj+|Cü¤Ì›vsupportcenter)
hxxp://www.dellsupportcenter.co
.
((((((((((((((((((((((((( Files Created from 2007-12-28 to 2008-01-30 )))))))))))))))))))))))))))))))
.

2008-01-29 22:35 . 2008-01-29 22:36 <DIR> d-------- C:\Program Files\HJT
2008-01-28 13:20 . 2008-01-28 13:20 <DIR> d-------- C:\Program Files\Kaspersky Lab
2008-01-28 13:03 . 2008-01-28 13:03 <DIR> d-------- C:\kav
2008-01-28 11:06 . 2008-01-28 11:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-01-28 11:06 . 2008-01-29 00:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-01-28 00:00 . 2008-01-28 01:22 <DIR> d-------- C:\WINDOWS\BDOSCAN8
2008-01-27 19:39 . 2008-01-28 13:09 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-26 18:07 . 2008-01-27 21:17 <DIR> d-------- C:\VundoFix Backups
2008-01-26 15:00 . 2003-11-21 01:48 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-01-26 13:10 . 2008-01-27 15:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-25 15:29 . 2008-01-25 15:32 <DIR> d-------- C:\WINDOWS\SYSTEM32\nGpxx01
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp\cXzz9
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp
2008-01-24 15:50 . 2004-05-14 16:53 462,848 --a------ C:\WINDOWS\SYSTEM32\ltkrn13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 450,560 --a------ C:\WINDOWS\SYSTEM32\ltimg13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 401,408 --a------ C:\WINDOWS\SYSTEM32\lfcmp13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 299,008 --a------ C:\WINDOWS\SYSTEM32\ltdis13n.dll
2008-01-24 15:50 . 2004-01-12 02:09 206,336 --a------ C:\WINDOWS\SYSTEM32\ltefx13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 163,840 --a------ C:\WINDOWS\SYSTEM32\ltfil13n.dll
2008-01-24 15:50 . 2003-11-04 15:10 69,632 --a------ C:\WINDOWS\SYSTEM32\lfgif13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 57,344 --a------ C:\WINDOWS\SYSTEM32\lfbmp13n.dll
2008-01-19 16:56 . 2008-01-19 16:56 <DIR> d-------- C:\Program Files\uTorrent
2008-01-19 16:55 . 2008-01-29 20:43 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\uTorrent
2008-01-12 15:06 . 2008-01-21 13:36 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\GrabIt
2008-01-12 14:56 . 2008-01-12 14:56 <DIR> d-------- C:\Program Files\GrabIt
2008-01-09 15:01 . 2008-01-09 15:01 53,248 --a------ C:\WINDOWS\bdoscandel.exe
2008-01-09 15:01 . 2008-01-09 15:01 453 --a------ C:\WINDOWS\bdoscandellang.ini
2007-12-07 09:18 . 2007-12-07 09:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-07 09:17 . 2007-12-07 09:17 <DIR> d-------- C:\Program Files\Dell Support Center

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-29 19:44 --------- d-----w C:\Program Files\McAfee
2008-01-28 05:52 --------- d-----w C:\Program Files\STK017_V2.01
2008-01-27 20:14 --------- d-----w C:\Program Files\3B Software
2008-01-27 01:01 --------- d-----w C:\Documents and Settings\Tony Lalli\Application Data\SiteAdvisor
2008-01-21 01:10 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\SiteAdvisor
2007-12-20 04:10 --------- d-----w C:\Program Files\SiteAdvisor
2007-12-19 05:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2007-12-07 14:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-12-07 14:17 --------- d-----w C:\Program Files\Common Files\SupportSoft
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18566CD6-E54F-4483-B619-11AA48F99CBA}]
C:\WINDOWS\system32\vtsqr.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4edb0df0-ca56-46c9-a382-abac79dddce3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{61BCDC0D-A6E4-4763-B326-20F093CB1F1F}]
C:\WINDOWS\system32\vtutu.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{73F5CA21-463F-4330-A38C-FC0DE900F44A}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b5e490f0-d5ba-4a10-93b8-d0fbf681cce7}]
C:\WINDOWS\system32\dhfaxgwe.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47 204800]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-11-21 01:37 77824]
"MMTray"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe" [2006-01-19 10:06 110592]
"ComcastSUPPORT"="C:\Program Files\Support.com\bin\tgkill.exe" [2001-11-21 01:49 57344]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 14:54 241664]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe" [2006-01-19 10:06 11776]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-15 02:14 1836544]
"McAfee Backup"="C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" [2007-01-16 13:59 4838952]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-07-24 15:28 35992]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-03-14 07:44 180269]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-03 22:33 582992]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 03:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"4c79a05e"="C:\WINDOWS\system32\hldguwsx.dll" [ ]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [ ]

C:\Documents and Settings\Tony Lalli\Start Menu\Programs\Startup\
QuickLink.lnk - C:\Program Files\PhotoWise\quicklnk.exe [2004-04-22 08:48:16 104960]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 05:19:24 237568]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 06:39:55 C:\WINDOWS\Tasks\McDefragTask.job"
- C:\WINDOWS\system32\defrag.exe
"2008-01-01 06:00:35 C:\WINDOWS\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe.4158 0
"2008-01-29 08:14:03 C:\WINDOWS\Tasks\MSK_ABImport_Daily_Tony Lalli.job"
- C:\WINDOWS\system32\rundll32.exe<
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-29 23:28:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\msiexec.exe
.
**************************************************************************
.
Completion time: 2008-01-29 23:33:03 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-30 04:32:44
.
2008-01-09 08:03:30 --- E O F ---

bubbletwo

2008-01-30, 05:43

... and here is the hijack this log. Thanks again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:40:34 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HJT\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.xlocator.com/non_adult_page.html?CLICKYES
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {18566CD6-E54F-4483-B619-11AA48F99CBA} - C:\WINDOWS\system32\vtsqr.dll (file missing)
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: (no name) - {4edb0df0-ca56-46c9-a382-abac79dddce3} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {61BCDC0D-A6E4-4763-B326-20F093CB1F1F} - C:\WINDOWS\system32\vtutu.dll (file missing)
O2 - BHO: (no name) - {73F5CA21-463F-4330-A38C-FC0DE900F44A} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: {7ecc186f-bf0d-8b39-01a4-ab5d0f094e5b} - {b5e490f0-d5ba-4a10-93b8-d0fbf681cce7} - C:\WINDOWS\system32\dhfaxgwe.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [4c79a05e] rundll32.exe "C:\WINDOWS\system32\hldguwsx.dll",b
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: STK017 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {264C2C73-4A25-41B8-8274-EDE4000577A9} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4650E789-A456-4D65-B890-67B1B034CD88} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {D42B30DF-C343-43C4-BB3F-C96FD9A55ADA} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 11134 bytes

ken545

2008-01-30, 10:53

Good Morning,

Little more to do.

Open Notepad and copy all the text inside the quote box by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above File::

File::

Folder::
C:\VundoFix Backups

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18566CD6-E54F-4483-B619-11AA48F99CBA}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4edb0df0-ca56-46c9-a382-abac79dddce3}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{61BCDC0D-A6E4-4763-B326-20F093CB1F1F}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{73F5CA21-463F-4330-A38C-FC0DE900F44A}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b5e490f0-d5ba-4a10-93b8-d0fbf681cce7}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"4c79a05e"=-

Save this as CFScript to your desktop.

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

http://i24.photobucket.com/albums/c30/ken545/CFScript.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Please download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.

This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up

Let me see both the new combofix and HJT logs please

bubbletwo

2008-01-30, 15:06

Hello.

Thanks once more for all your help -- very much appreciated.

Here's the new ComboFix log:

ComboFix 08-01-30.1 - Tony Lalli 2008-01-30 8:44:23.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.264 [GMT -5:00]
Running from: C:\Documents and Settings\Tony Lalli\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Tony Lalli\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\VundoFix Backups

.
((((((((((((((((((((((((( Files Created from 2007-12-28 to 2008-01-30 )))))))))))))))))))))))))))))))
.

2008-01-30 08:41 . 2008-01-30 08:41 <DIR> d-------- C:\WINDOWS\LastGood
2008-01-29 22:35 . 2008-01-29 23:40 <DIR> d-------- C:\Program Files\HJT
2008-01-28 13:20 . 2008-01-28 13:20 <DIR> d-------- C:\Program Files\Kaspersky Lab
2008-01-28 13:03 . 2008-01-28 13:03 <DIR> d-------- C:\kav
2008-01-28 11:06 . 2008-01-28 11:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-01-28 11:06 . 2008-01-29 00:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-01-28 00:00 . 2008-01-28 01:22 <DIR> d-------- C:\WINDOWS\BDOSCAN8
2008-01-27 19:39 . 2008-01-28 13:09 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-26 15:00 . 2003-11-21 01:48 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-01-26 13:10 . 2008-01-27 15:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-25 15:29 . 2008-01-25 15:32 <DIR> d-------- C:\WINDOWS\SYSTEM32\nGpxx01
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp\cXzz9
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp
2008-01-24 15:50 . 2004-05-14 16:53 462,848 --a------ C:\WINDOWS\SYSTEM32\ltkrn13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 450,560 --a------ C:\WINDOWS\SYSTEM32\ltimg13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 401,408 --a------ C:\WINDOWS\SYSTEM32\lfcmp13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 299,008 --a------ C:\WINDOWS\SYSTEM32\ltdis13n.dll
2008-01-24 15:50 . 2004-01-12 02:09 206,336 --a------ C:\WINDOWS\SYSTEM32\ltefx13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 163,840 --a------ C:\WINDOWS\SYSTEM32\ltfil13n.dll
2008-01-24 15:50 . 2003-11-04 15:10 69,632 --a------ C:\WINDOWS\SYSTEM32\lfgif13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 57,344 --a------ C:\WINDOWS\SYSTEM32\lfbmp13n.dll
2008-01-19 16:56 . 2008-01-19 16:56 <DIR> d-------- C:\Program Files\uTorrent
2008-01-19 16:55 . 2008-01-29 20:43 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\uTorrent
2008-01-12 15:06 . 2008-01-21 13:36 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\GrabIt
2008-01-12 14:56 . 2008-01-12 14:56 <DIR> d-------- C:\Program Files\GrabIt
2008-01-09 15:01 . 2008-01-09 15:01 53,248 --a------ C:\WINDOWS\bdoscandel.exe
2008-01-09 15:01 . 2008-01-09 15:01 453 --a------ C:\WINDOWS\bdoscandellang.ini
2007-12-07 09:18 . 2007-12-07 09:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-07 09:17 . 2007-12-07 09:17 <DIR> d-------- C:\Program Files\Dell Support Center

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-30 13:41 --------- d-----w C:\Program Files\McAfee
2008-01-28 05:52 --------- d-----w C:\Program Files\STK017_V2.01
2008-01-27 20:14 --------- d-----w C:\Program Files\3B Software
2008-01-27 01:01 --------- d-----w C:\Documents and Settings\Tony Lalli\Application Data\SiteAdvisor
2008-01-21 01:10 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\SiteAdvisor
2007-12-20 04:10 --------- d-----w C:\Program Files\SiteAdvisor
2007-12-19 05:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2007-12-07 14:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-12-07 14:17 --------- d-----w C:\Program Files\Common Files\SupportSoft
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\SYSTEM32\lsasrv.dll
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2007-10-30 17:20 360,064 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\tcpip.sys
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\SYSTEM32\wmasf.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\shell32.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\SYSTEM32\wininet.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\webcheck.dll
2007-10-10 23:56 1,159,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\urlmon.dll
2007-10-10 23:55 671,232 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeedsbs.dll
2007-10-10 23:55 478,208 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeeds.dll
2007-10-10 23:55 44,544 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iernonce.dll
2007-10-10 23:55 384,512 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieapfltr.dll
2007-10-10 23:55 27,648 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iertutil.dll
2007-10-10 23:55 230,400 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieaksie.dll
2007-10-10 23:55 214,528 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dxtrans.dll
2007-10-10 23:55 193,024 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\msrating.dll
2007-10-10 23:55 153,088 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakeng.dll
2007-10-10 23:55 132,608 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\extmgr.dll
2007-10-10 23:55 124,928 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\advpack.dll
2007-10-10 23:55 105,984 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\occache.dll
2007-10-10 10:59 70,656 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2007-10-10 10:59 625,152 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2007-10-10 05:46 161,792 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18566CD6-E54F-4483-B619-11AA48F99CBA}]
C:\WINDOWS\system32\vtsqr.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4edb0df0-ca56-46c9-a382-abac79dddce3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{61BCDC0D-A6E4-4763-B326-20F093CB1F1F}]
C:\WINDOWS\system32\vtutu.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{73F5CA21-463F-4330-A38C-FC0DE900F44A}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b5e490f0-d5ba-4a10-93b8-d0fbf681cce7}]
C:\WINDOWS\system32\dhfaxgwe.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47 204800]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-11-21 01:37 77824]
"MMTray"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe" [2006-01-19 10:06 110592]
"ComcastSUPPORT"="C:\Program Files\Support.com\bin\tgkill.exe" [2001-11-21 01:49 57344]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 14:54 241664]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe" [2006-01-19 10:06 11776]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-15 02:14 1836544]
"McAfee Backup"="C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" [2007-01-16 13:59 4838952]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-07-24 15:28 35992]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-03-14 07:44 180269]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-03 22:33 582992]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 03:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"4c79a05e"="C:\WINDOWS\system32\hldguwsx.dll" [ ]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [ ]

C:\Documents and Settings\Tony Lalli\Start Menu\Programs\Startup\
QuickLink.lnk - C:\Program Files\PhotoWise\quicklnk.exe [2004-04-22 08:48:16 104960]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 05:19:24 237568]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
S2 0180311201700485mcinstcleanup;McAfee Application Installer Cleanup (0180311201700485);C:\WINDOWS\TEMP\018031~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog []

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 06:39:55 C:\WINDOWS\Tasks\McDefragTask.job"
- C:\WINDOWS\system32\defrag.exe
"2008-01-01 06:00:35 C:\WINDOWS\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe.4158 0
"2008-01-30 08:14:03 C:\WINDOWS\Tasks\MSK_ABImport_Daily_Tony Lalli.job"
- C:\WINDOWS\system32\rundll32.exe<
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-30 08:48:22
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-30 8:49:29
ComboFix-quarantined-files.txt 2008-01-30 13:49:07
ComboFix2.txt 2008-01-30 04:33:03
.
2008-01-09 08:03:30 --- E O F ---

bubbletwo

2008-01-30, 15:08

... and the new hijackthis log.

I'm glad to report that the the rundll error on startup is gone.

-----------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:03:49 AM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HJT\HiJackThis.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.xlocator.com/non_adult_page.html?CLICKYES
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: STK017 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {264C2C73-4A25-41B8-8274-EDE4000577A9} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4650E789-A456-4D65-B890-67B1B034CD88} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {D42B30DF-C343-43C4-BB3F-C96FD9A55ADA} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: McAfee Application Installer Cleanup (0180311201700485) (0180311201700485mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\018031~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10564 bytes

ken545

2008-01-30, 18:45

Hello,

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.xlocator.com/non_adult_page.html?CLICKYES

You can remove this and also remove this program from your Add Remove programs in the Control Panel as there are some issues with it.
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start

O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab

What I would like you to do is to run this free version of Super Anti Spyware and post the log along with a new HJT log please.

Please download SuperAntiSpyware (http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE)
Install the program

Run SuperAntiSpyware and click: Check for updates
Once the update is finished, on the main screen, click: Scan your computer
Check: Perform Complete Scan
Click Next to start the scan.

Superantispyware scans the computer, and when finished, lists all the infections found.
Make sure everything found has a check next to it, and press: Next
Then, click Finish

It is possible that the program asks to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
Click: Preferences
Click the Statistics/Logs tab
Under Scanner Logs, double-click SuperAntiSpyware Scan Log
It opens in your default text editor (such as Notepad)

Please provide the SuperAntiSpyware log in your reply, as well as a new HijackThis log.

bubbletwo

2008-01-30, 21:12

Okay, I’ve ran all the steps outlined to me. The SideStep program cannot be removed from add/remove programs (nothing happens when clicked) but none of the software seems to be present upon scanning for it.

Here is my SuperAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/30/2008 at 02:38 PM

Application Version : 3.9.1008

Core Rules Database Version : 3391
Trace Rules Database Version: 1383

Scan type : Complete Scan
Total Scan Time : 01:10:07

Memory items scanned : 577
Memory threats detected : 0
Registry items scanned : 5908
Registry threats detected : 18
File items scanned : 51296
File threats detected : 12

Adware.SideStep Toolbar
HKLM\Software\Classes\CLSID\{08351227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08351227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08351227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08351227-6472-43BD-8A40-D9221FF1C4CE}\InprocServer32
HKCR\CLSID\{08351227-6472-43BD-8A40-D9221FF1C4CE}\InprocServer32#ThreadingModel
HKLM\Software\Classes\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}\Implemented Categories
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}\InprocServer32
HKCR\CLSID\{08361227-6472-43BD-8A40-D9221FF1C4CE}\InprocServer32#ThreadingModel
C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE027.DLL
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\{08361227-6472-43BD-8A40-D9221FF1C4CE}
HKU\S-1-5-21-2723764936-1790340126-1027153720-1007\Software\Microsoft\Internet Explorer\Explorer Bars\{08361227-6472-43BD-8A40-D9221FF1C4CE}

Adware.WhenU
HKLM\Software\WhenUSave
HKLM\Software\WhenUSave#sync_rs

Registry Cleaner Trial
HKU\S-1-5-21-2723764936-1790340126-1027153720-1007\Software\Registry Cleaner
HKU\S-1-5-21-2723764936-1790340126-1027153720-1007\Software\SoftwareOnline.com
C:\Documents and Settings\Tony Lalli\Application Data\Registry Cleaner\Backups\2006-04-14,10-35 01 328.zip
C:\Documents and Settings\Tony Lalli\Application Data\Registry Cleaner\Backups
C:\Documents and Settings\Tony Lalli\Application Data\Registry Cleaner\RegClean.ini
C:\Documents and Settings\Tony Lalli\Application Data\Registry Cleaner

Adware.HotBar/SpamBlockerUtility (Low Risk)
C:\Program Files\SpamBlockerUtility_Icons\Registryrepair.ico
C:\Program Files\SpamBlockerUtility_Icons\wallpapere1.ico
C:\Program Files\SpamBlockerUtility_Icons
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP972\A0077726.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP972\A0077731.EXE

Adware.Vundo-Variant/Small-A
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP972\A0076659.DLL

Adware.Vundo-Variant
C:\SYSTEM VOLUME INFORMATION\_RESTORE{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP974\A0079163.DLL

bubbletwo

2008-01-30, 21:16

…and here is my new hijackthis log. Thanks again for all your help – you’re a lifesaver.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:00 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\HJT\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: STK017 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {264C2C73-4A25-41B8-8274-EDE4000577A9} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4650E789-A456-4D65-B890-67B1B034CD88} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {D42B30DF-C343-43C4-BB3F-C96FD9A55ADA} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0180311201700485) (0180311201700485mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\018031~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10409 bytes

ken545

2008-01-31, 01:02

Hello Again,

What I would like you to do is to drag Combofix to the trash and download a new copy as its updated on a regular basis, run it and post the log and a new HJT log please.

Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**

Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
Please do not re-connect your machine back to the Internet until Combofix has completely finished.

bubbletwo

2008-01-31, 02:12

Hello. New ComboFix Log:

ComboFix 08-01-31.1 - Tony Lalli 2008-01-30 20:03:47.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.190 [GMT -5:00]
Running from: C:\Documents and Settings\Tony Lalli\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2007-12-28 to 2008-01-31 )))))))))))))))))))))))))))))))
.

2008-01-30 13:27 . 2008-01-30 13:27 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-30 13:26 . 2008-01-30 14:55 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-01-30 13:26 . 2008-01-30 13:26 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-30 13:26 . 2008-01-30 13:26 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\SUPERAntiSpyware.com
2008-01-29 22:35 . 2008-01-30 15:12 <DIR> d-------- C:\Program Files\HJT
2008-01-28 13:20 . 2008-01-28 13:20 <DIR> d-------- C:\Program Files\Kaspersky Lab
2008-01-28 13:03 . 2008-01-28 13:03 <DIR> d-------- C:\kav
2008-01-28 11:06 . 2008-01-28 11:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-01-28 11:06 . 2008-01-29 00:21 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-01-28 00:00 . 2008-01-28 01:22 <DIR> d-------- C:\WINDOWS\BDOSCAN8
2008-01-27 19:39 . 2008-01-28 13:09 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-26 15:00 . 2003-11-21 01:48 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-01-26 13:10 . 2008-01-27 15:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-25 15:29 . 2008-01-25 15:32 <DIR> d-------- C:\WINDOWS\SYSTEM32\nGpxx01
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp\cXzz9
2008-01-25 15:29 . 2008-01-25 15:29 <DIR> d-------- C:\Temp
2008-01-24 15:50 . 2004-05-14 16:53 462,848 --a------ C:\WINDOWS\SYSTEM32\ltkrn13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 450,560 --a------ C:\WINDOWS\SYSTEM32\ltimg13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 401,408 --a------ C:\WINDOWS\SYSTEM32\lfcmp13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 299,008 --a------ C:\WINDOWS\SYSTEM32\ltdis13n.dll
2008-01-24 15:50 . 2004-01-12 02:09 206,336 --a------ C:\WINDOWS\SYSTEM32\ltefx13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 163,840 --a------ C:\WINDOWS\SYSTEM32\ltfil13n.dll
2008-01-24 15:50 . 2003-11-04 15:10 69,632 --a------ C:\WINDOWS\SYSTEM32\lfgif13n.dll
2008-01-24 15:50 . 2004-05-14 16:53 57,344 --a------ C:\WINDOWS\SYSTEM32\lfbmp13n.dll
2008-01-19 16:56 . 2008-01-19 16:56 <DIR> d-------- C:\Program Files\uTorrent
2008-01-19 16:55 . 2008-01-29 20:43 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\uTorrent
2008-01-12 15:06 . 2008-01-21 13:36 <DIR> d-------- C:\Documents and Settings\Tony Lalli\Application Data\GrabIt
2008-01-12 14:56 . 2008-01-12 14:56 <DIR> d-------- C:\Program Files\GrabIt
2008-01-09 15:01 . 2008-01-09 15:01 53,248 --a------ C:\WINDOWS\bdoscandel.exe
2008-01-09 15:01 . 2008-01-09 15:01 453 --a------ C:\WINDOWS\bdoscandellang.ini
2007-12-07 09:18 . 2007-12-07 09:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-07 09:17 . 2007-12-07 09:17 <DIR> d-------- C:\Program Files\Dell Support Center

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-30 19:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Support.com
2008-01-30 13:41 --------- d-----w C:\Program Files\McAfee
2008-01-28 05:52 --------- d-----w C:\Program Files\STK017_V2.01
2008-01-27 20:14 --------- d-----w C:\Program Files\3B Software
2008-01-27 01:01 --------- d-----w C:\Documents and Settings\Tony Lalli\Application Data\SiteAdvisor
2008-01-21 01:10 --------- d-----w C:\WINDOWS\system32\config\systemprofile\Application Data\SiteAdvisor
2007-12-20 04:10 --------- d-----w C:\Program Files\SiteAdvisor
2007-12-19 05:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2007-12-07 14:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-12-07 14:17 --------- d-----w C:\Program Files\Common Files\SupportSoft
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\SYSTEM32\lsasrv.dll
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2007-10-30 17:20 360,064 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\tcpip.sys
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\SYSTEM32\wmasf.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\shell32.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\SYSTEM32\wininet.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\webcheck.dll
2007-10-10 23:56 1,159,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\urlmon.dll
2007-10-10 23:55 671,232 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeedsbs.dll
2007-10-10 23:55 478,208 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeeds.dll
2007-10-10 23:55 44,544 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iernonce.dll
2007-10-10 23:55 384,512 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieapfltr.dll
2007-10-10 23:55 27,648 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iertutil.dll
2007-10-10 23:55 230,400 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieaksie.dll
2007-10-10 23:55 214,528 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dxtrans.dll
2007-10-10 23:55 193,024 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\msrating.dll
2007-10-10 23:55 153,088 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakeng.dll
2007-10-10 23:55 132,608 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\extmgr.dll
2007-10-10 23:55 124,928 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\advpack.dll
2007-10-10 23:55 105,984 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\occache.dll
2007-10-10 10:59 70,656 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2007-10-10 10:59 625,152 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2007-10-10 05:46 161,792 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06 1318912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47 204800]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-11-21 01:37 77824]
"MMTray"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe" [2006-01-19 10:06 110592]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 14:54 241664]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe" [2006-01-19 10:06 11776]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-15 02:14 1836544]
"McAfee Backup"="C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" [2007-01-16 13:59 4838952]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-07-24 15:28 35992]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-03-14 07:44 180269]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-03 22:33 582992]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 03:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [ ]

C:\Documents and Settings\Tony Lalli\Start Menu\Programs\Startup\
QuickLink.lnk - C:\Program Files\PhotoWise\quicklnk.exe [2004-04-22 08:48:16 104960]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 05:19:24 237568]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
S2 0180311201700485mcinstcleanup;McAfee Application Installer Cleanup (0180311201700485);C:\WINDOWS\TEMP\018031~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog []

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 06:39:55 C:\WINDOWS\Tasks\McDefragTask.job"
- C:\WINDOWS\system32\defrag.exe
"2008-01-01 06:00:35 C:\WINDOWS\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe.4158 0
"2008-01-30 08:14:03 C:\WINDOWS\Tasks\MSK_ABImport_Daily_Tony Lalli.job"
- C:\WINDOWS\system32\rundll32.exe<
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-30 20:08:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-30 20:10:04
ComboFix-quarantined-files.txt 2008-01-31 01:09:41
ComboFix2.txt 2008-01-30 13:49:30
ComboFix3.txt 2008-01-30 04:33:03
.
2008-01-09 08:03:30 --- E O F ---

bubbletwo

2008-01-31, 02:17

I should also mention that there's a red X icon for the c: drive that's been present for the last couple of days. I figured this is related to the viruses but it is still present. Should I be concerned and is it okay to change it myself via the autorun.inf?

Here's the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:12:49 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\PhotoWise\quicklnk.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HJT\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: QuickLink.lnk = C:\Program Files\PhotoWise\quicklnk.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: STK017 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {264C2C73-4A25-41B8-8274-EDE4000577A9} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4650E789-A456-4D65-B890-67B1B034CD88} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {D42B30DF-C343-43C4-BB3F-C96FD9A55ADA} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0180311201700485) (0180311201700485mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\018031~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10421 bytes

ken545

2008-01-31, 02:50

Hey,

Your Combofix log and HJT log look fine :bigthumb:

Lets remove the red X on your drive icon:

Using your mouse, Highlight and then Right-click> Copy the entire contents of the Quote box below, including blank lines:

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons\c]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons\c\DefaultIcon]

Open a new Notepad document. (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is unchecked
Right-click > Paste the Code box contents from above into Notepad.
Click File> Save as... and enter (including quotation marks) as the filename: "RedIcon.REG".
In the drop down box, save it as All Files
Exit Notepad.

If you saved the file correctly it should look like this http://i24.photobucket.com/albums/c30/ken545/reg.jpg

Double click your new file and agree to the registry merge when asked. You can then delete this new file.

How are things running now??

bubbletwo

2008-01-31, 03:44

Great! Everything seems to be fine now. Thank you so, so much for taking your time to help me through all of this. I am donating to spybot as soon as this message is posted.

Cheers,
John

ken545

2008-01-31, 03:48

Thats great John :bigthumb: and Thank You for your offer of a donation. We are all volunteers on this forum and the donations go to keep us online to fight the slimeballs that write this garbage.

Malware Complaints (http://malwarecomplaints.info/index.php)
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.

How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
Tutorial for System Restore (http://www.bleepingcomputer.com/tutorials/tutorial56.html) <-- Do this first to prevent yourself from being reinfected.
WhattheTech (http://forums.whatthetech.com/So_how_did_I_get_infected_in_the_first_place_t57817.html)
TonyKlein CastleCops (http://www.castlecops.com/postlite7736-.html)
Grinler BleepingComputer (http://www.bleepingcomputer.com/forums/topic2520.html)
GeeksTo Go (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)
Dslreports (http://www.dslreports.com/faq/10002)

Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community

Spybot Search and Destroy 1.5 (http://www.safer-networking.org/en/download/)
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.

Spyware Blaster (http://www.javacoolsoftware.com/spywareblaster.html) It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.

Spyware Guard (http://www.javacoolsoftware.com/spywareguard.html) It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.

IE-Spyad (http://www.pcworld.com/downloads/file/fid,23332-order,1-page,1-c,antispywaretools/description.html)
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.

Firefox 2.0.0.6 (http://www.mozilla.org/products/firefox/) It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.

Zone Alarm (http://www.pcworld.com/downloads/file_description/0,fid,7228,00.asp) Here is a free Firewall from Zone Labs

Glad we could help

Safe Surfn
Ken