CharlesF
2008-01-30, 17:25
Anyone else having problem retrieving updates today (11:1 EST) using either V1.4 or v1.5. I'm getting Checksum errors on all the servers for the detection updates.
Regards,
CharlesF
spybotsandra
2008-01-30, 17:42
Hello,
If you search for updates and a 'HTTP Error 403' or 'bad checksum' is displayed, this has a simple reason - millions of people trying to download from the same server. Further our new version 1.5.2 has been released today - so our servers and mirrors are quite busy.
In order to overcome the problem, please have a second look at the update-menu-bar after searching for new updates. Therefore choose the update site from the navigation bar on the left. Now you'll see the update menu bar. It has a pull-down item to select a mirror. Click the arrow beside it, and select a different location (try the ones located nearest to you first), where you'll most probably have better chances to download. For a better understanding we have placed a picture at this link on our website:
http://www.safer-networking.org/en/howto/update.html
In section 4 you'll see how to select a download location nearest to you.
If this sounds too difficult please try to download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is self-installing.
The information about "bad checksum" is also available in our FAQ:
http://www.safer-networking.org/en/faq/20.html
For more information please do also have a look into our forum:
http://forums.spybot.info/showthread.php?t=63&highlight=checksum
Best regards
Sandra
Team Spybot