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View Full Version : Can someone help me with a virus that spybot can't remove?



dmcindc
2008-02-04, 06:01
I have spent over eight hours today trying to remove this virsus, and it keeps regenerating or something. It started at about 5am this morning, my Avast went off and said it detected a virus and I deleted the file. Then I did a system restore. Stupid me.. I didn't know that the virus was likely inbedded in that until I tried to do some research later thsi afternoon at about 2pm, when my Avast went off again with about five or six virus alert pop ups. Each time I hit delete and it seemed to finally settled down. Then I went to do a system restore and noticed all my system restore points were now gone. I tried to research this problem online to see what to do. I turned off the system restore, went into safe mode, ran ad-aware and spybot, then restarted, but I still have problems when I log onto the internet, with windows just popping up. Then I downloaded HiJack This and I deleted the no name/no file stuff and something that said something like web buying, which I googled and saw was bad. Then I downloaded PrevxCSI and it deleted three bad files. But ultimately they keep regenerating still. I can not get rid of this and don't know what to do anymore. Here is my latest HiJack log....

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:51:02 PM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis_v2.exe

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\RunOnce: [SpybotDeletingA7568] command /c del "C:\WINDOWS\SYSTEM32\drivers\core.cache.dsk_tobedeleted"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9461] cmd /c del "C:\WINDOWS\SYSTEM32\drivers\core.cache.dsk_tobedeleted"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB6536] command /c del "C:\WINDOWS\SYSTEM32\drivers\core.cache.dsk_tobedeleted"
O4 - HKCU\..\RunOnce: [SpybotDeletingD1667] cmd /c del "C:\WINDOWS\SYSTEM32\drivers\core.cache.dsk_tobedeleted"
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4406 bytes

dmcindc
2008-02-04, 06:26
Here is the HiJack uninstall list

Ad-aware 6 Personal
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 6.0.1
Adobe Shockwave Player
ArcSoft Software Suite
avast! Antivirus
Broadcom Management Programs
Citrix ICA Web Client
Conexant SmartHSFi V.9x 56K DF PCI Modem
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
Digital Line Detect
eZip Wizard
HijackThis 2.0.0
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
IrfanView (remove only)
Java 2 Runtime Environment, SE v1.4.2
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
mIRC
Modem Helper
Mozilla Firefox (1.5.0.12)
Mozilla Firefox (2.0.0.6)
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Musicmatch® Jukebox
My DSC
NetWaiting
Prevx CSI
QuickTime
RealOne Player
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Shockwave
Sonic DLA
Sonic RecordNow! Deluxe
Sonic Update Manager
Spybot - Search & Destroy 1.3
Trillian
Ulead Drop Spot 1.0
Ulead Photo Explorer 8.0
Ulead PhotoImpact XL
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WordPerfect Office 11
Yahoo! Messenger
Yahoo! Messenger Explorer Bar

I am still working on Kasperky report. It is taking a while, and while it is running, I am still getting pop ups in new browser windows. I may have to just shut it down. :(

dmcindc
2008-02-04, 06:37
Here is the report from rapport.txt....

SmitFraudFix v2.280

Scan done at 23:32:31.95, Sun 02/03/2008
Run from C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\ACKRET


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\ACKRET\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ACKRET\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
DNS Server Search Order: 68.87.73.242
DNS Server Search Order: 68.87.71.226

HKLM\SYSTEM\CCS\Services\Tcpip\..\{AE18B596-E899-4BCC-BBF9-67EE8A8F86D6}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS1\Services\Tcpip\..\{AE18B596-E899-4BCC-BBF9-67EE8A8F86D6}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS2\Services\Tcpip\..\{AE18B596-E899-4BCC-BBF9-67EE8A8F86D6}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

dmcindc
2008-02-04, 08:31
:oops: Sorry this is four posts. I only just read now not to post more than two, and only just now got a private message saying to only post what was asked of me. :S I just wanted to make sure you had all the information you seem to need to be able to help me with this. I won't post again until I receive a helpers response asking me what to post or what to do. Thank you so much for all of the helpers here who do this for us. I feel like I am drowning right now and have no idea what to do. It is a terrible feeling. What makes it worse... I just ran that Kaspersky report and it took like 60 mins, and when it was done it popped up and I accidentally closed it. Then I had to run it all over again. :(

Anyway, here is the Kaspersky report (I read I should post this from the "before you post" thread)...

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, February 04, 2008 1:31:03 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 4/02/2008
Kaspersky Anti-Virus database records: 546566
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 75549
Number of viruses found: 11
Number of infected objects: 25
Number of suspicious objects: 0
Duration of the scan process: 00:55:01

Infected Object Name / Virus Name / Last Action
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-478.dll Infected: not-a-virus:AdWare.Win32.Agent.acn skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-403.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-286.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe NSIS: infected - 2 skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\ACKRET\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinSmallazl.zip/kernInst.exe Infected: Trojan.Win32.Agent.edq skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinSmallazl.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Yazzle.zip/Yazzle1281OinAdmin.exe Infected: Trojan.Win32.Scapur.k skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Yazzle.zip ZIP: infected - 1 skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\aswMaiSv.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\TEMP\tOncha0119.exe/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped
C:\TEMP\tOncha0119.exe/data0003 Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\TEMP\tOncha0119.exe/data0004 Infected: Trojan-Downloader.Win32.Small.iaw skipped
C:\TEMP\tOncha0119.exe/data0006/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe/data0006 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe NSIS: infected - 5 skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Antivirus.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\DRIVERS\atapii.sys Object is locked skipped
C:\WINDOWS\SYSTEM32\DRIVERS\core.cache.dsk Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\lis6\lenamd83122.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\WINDOWS\SYSTEM32\lis6\lenamd83122.exe NSIS: infected - 1 skipped
C:\WINDOWS\SYSTEM32\nGpxx01\nGpxx011065.exe Infected: Trojan-Downloader.Win32.VB.cge skipped
C:\WINDOWS\SYSTEM32\rom1\pawedriver4.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_5e8.dat Object is locked skipped
C:\WINDOWS\Temp\_avast4_\Webshlock.txt Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

dmcindc
2008-02-06, 19:08
I am just wondering if anyone can help me with the above. Please let me know what I should do.

- Donna

dmcindc
2008-02-07, 08:28
That subject line sounds pretty funny LOL... but my computer is still infected and I have no idea what to do.

Here recent HJT and Kaspersky logs:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:23:02 AM, on 2/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis_v2.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4708 bytes
_____________________________________________

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, February 07, 2008 1:27:17 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/02/2008
Kaspersky Anti-Virus database records: 552902
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 74552
Number of viruses found: 11
Number of infected objects: 30
Number of suspicious objects: 0
Duration of the scan process: 00:54:24

Infected Object Name / Virus Name / Last Action
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-342.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-478.dll Infected: not-a-virus:AdWare.Win32.Agent.acn skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165203-545.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165234-675.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165246-240.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165401-299.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165428-335.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165529-968.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165607-705.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-403.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-789.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-286.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-862.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe NSIS: infected - 2 skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\ACKRET\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\MSHist012008020720080208\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\UserData\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\TEMP\tOncha0119.exe/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped
C:\TEMP\tOncha0119.exe/data0003 Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\TEMP\tOncha0119.exe/data0004 Infected: Trojan-Downloader.Win32.Small.iaw skipped
C:\TEMP\tOncha0119.exe/data0006/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe/data0006 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe NSIS: infected - 5 skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Antivirus.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\DRIVERS\atapii.sys Infected: Rootkit.Win32.Agent.to skipped
C:\WINDOWS\SYSTEM32\nGpxx01\nGpxx011065.exe Infected: Trojan-Downloader.Win32.VB.cge skipped
C:\WINDOWS\SYSTEM32\rom1\pawedriver4.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped

Scan process completed.

dmcindc
2008-02-07, 22:58
That subject line sounds pretty funny LOL... but my computer is still infected and I have no idea what to do.

Here recent HJT and Kaspersky logs:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:23:02 AM, on 2/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis_v2.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4708 bytes
_____________________________________________

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, February 07, 2008 1:27:17 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/02/2008
Kaspersky Anti-Virus database records: 552902
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Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 74552
Number of viruses found: 11
Number of infected objects: 30
Number of suspicious objects: 0
Duration of the scan process: 00:54:24

Infected Object Name / Virus Name / Last Action
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-342.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-478.dll Infected: not-a-virus:AdWare.Win32.Agent.acn skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165203-545.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165234-675.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165246-240.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165401-299.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165428-335.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165529-968.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165607-705.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-403.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-789.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-286.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-862.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe NSIS: infected - 2 skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\ACKRET\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\MSHist012008020720080208\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\UserData\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\TEMP\tOncha0119.exe/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped
C:\TEMP\tOncha0119.exe/data0003 Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\TEMP\tOncha0119.exe/data0004 Infected: Trojan-Downloader.Win32.Small.iaw skipped
C:\TEMP\tOncha0119.exe/data0006/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe/data0006 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\TEMP\tOncha0119.exe NSIS: infected - 5 skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Antivirus.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\DRIVERS\atapii.sys Infected: Rootkit.Win32.Agent.to skipped
C:\WINDOWS\SYSTEM32\nGpxx01\nGpxx011065.exe Infected: Trojan-Downloader.Win32.VB.cge skipped
C:\WINDOWS\SYSTEM32\rom1\pawedriver4.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped

Scan process completed.

tashi
2008-02-08, 07:22
Hello.

It appears you missed this forum's stickied topics. :p:

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)


Please do not start more than one topic for the same computer, during the same period. It will either be removed, or merged with your original thread.
Note: HJT Logs
To produce a log, run Trend Micro HijackThis 2.0.2, not Beta, HijackThis v1.99.1. or any other earlier version.

Finally:
The Waiting Room: Post here if waiting for help longer than four days (http://forums.spybot.info/forumdisplay.php?f=37) ;)

dmcindc
2008-02-09, 05:41
OK... I think I have the right HiJack program now. Here is the report. I did this in safe mode with network connection. It is the only way to keep the browser pop ups from happening. Also I noticed that some of the no name stuff I had said I initially removed in my first post before finding this forum, is showing up in the HiJack This back up - in case I should restore any of it for any reason.. though I don't know how to make a log of that stuff. Also, I haven't received any help on this since Five days now, so I will go to the waiting room and post this link there. Thank you. - Donna

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:34:09 PM, on 2/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 3806 bytes

Shaba
2008-02-09, 12:45
Hi dmcindc

Please post next a fresh HijackThis log taken in normal mode :)

dmcindc
2008-02-09, 21:32
When I tried to go into normal mode I had a pop up "windows" error and then some other error (?) and things sort of stuck, so I shut down and restarted again to normal mode. Then just as I went to post this here, another pop up happened (and I think this one is good?) that said, "Spybot-S&D Bad Url Blocker, and something about multi-pops.com/adsDirect...Smitfraud-C.CoreService -- I wasn't sure what to do and do I hit Deny. Anyway, here is the log in normal mode.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:26:15 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4581 bytes

Shaba
2008-02-10, 12:20
Hi

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

1. Download combofix from any of these links and save it to Desktop:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

Post:

- a fresh HijackThis log
- combofix report

dmcindc
2008-02-10, 22:39
Hi,

I downloaded the combofix to my desktop. When I first tried to run it I received an error that said, "Windows can not find 'C:\WINDOWS\System32\kmd.exe.' yadda yadda". I wasn't sure what to do, so I clicked ok to close the error window. Then I tried to run the combofix again, and this time it ran. It started at 13:18, and ran through pretty fast, and by 13:25 it had rebooted my system and was creating the log, and by 13:29 it was completed. Below is the log and the new HJT log as well.

----------------- COMBOFIX LOG -----------------

ComboFix 08-02.05.3 - ACKRET 2008-02-10 15:19:16.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.73 [GMT -5:00]
Running from: C:\Documents and Settings\ACKRET\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\atapii.sys
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Temp\1cb
C:\Temp\1cb\syscheck.log
C:\temp\tn3
C:\WINDOWS\system32\drivers\atapii.sys
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\SYSTEM32\qqtss.ini
C:\WINDOWS\SYSTEM32\qqtss.ini2

----- BITS: Possible infected sites -----

hxxp://www.download.windowsupdate.com
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_ATAPII
-------\atapii


((((((((((((((((((((((((( Files Created from 2008-01-10 to 2008-02-10 )))))))))))))))))))))))))))))))
.

2008-02-06 23:04 . 2008-02-06 23:04 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-06 22:20 . 2008-02-06 23:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-03 23:10 . 2008-02-03 23:10 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-02-03 23:10 . 2008-02-03 23:10 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-02-03 18:29 . 2008-02-03 18:29 <DIR> d-------- C:\Program Files\PrevxCSI
2008-02-03 18:29 . 2008-02-03 21:33 11,008 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\pxark.sys
2008-02-03 17:29 . 2008-02-03 22:16 <DIR> d-------- C:\Documents and Settings\ACKRET\Application Data\PrevxCSI
2008-02-03 17:29 . 2004-08-04 01:59 34,688 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\lbrtfdc.sys
2008-02-03 17:29 . 2004-08-04 01:59 34,688 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\lbrtfdc.sys
2008-02-03 17:29 . 2001-08-17 13:57 14,080 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\battc.sys
2008-02-03 17:29 . 2001-08-17 13:57 14,080 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\battc.sys
2008-02-03 17:29 . 2001-08-17 13:47 13,056 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\inport.sys
2008-02-03 17:29 . 2001-08-17 13:47 13,056 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\inport.sys
2008-02-03 17:29 . 2004-08-04 02:00 8,192 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\changer.sys
2008-02-03 17:29 . 2004-08-04 02:00 8,192 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\changer.sys
2008-02-03 14:06 . 2008-02-03 14:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\rom1
2008-02-03 14:06 . 2008-02-07 00:20 <DIR> d-------- C:\WINDOWS\SYSTEM32\lis6
2008-02-03 14:06 . 2008-02-03 14:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\kps5
2008-02-03 14:05 . 2008-02-03 14:06 <DIR> d-------- C:\WINDOWS\SYSTEM32\tip4
2008-02-03 14:05 . 2008-02-03 14:05 <DIR> d-------- C:\WINDOWS\SYSTEM32\nGpxx01
2008-02-03 14:05 . 2008-02-03 14:05 <DIR> d-------- C:\TEMP\gTiis19
2008-02-03 14:05 . 2008-02-03 14:05 545,980 --a------ C:\TEMP\tOncha0119.exe
2008-02-03 14:04 . 2008-02-03 14:04 <DIR> d-------- C:\TEMP\cXzz9

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-07 04:04 --------- d-----w C:\Program Files\Lavasoft
2008-02-07 03:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-07 03:46 --------- d-----w C:\Program Files\Spybot - Search & Destroy
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59 126976]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47 204800]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-02-19 14:58 77824]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-02-19 14:59 151597]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-07-29 00:04 114741]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"Ulead Memory Card Detector"="C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe" [ ]
"mmtask"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2005-03-15 07:58 53248]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592]

C:\Documents and Settings\ACKRET\Start Menu\Programs\Startup\
PrevxCSI.lnk - C:\Program Files\PrevxCSI\prevxcsi.exe [2008-02-03 18:29:30 89088]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2004-02-19 14:56:22 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\efcddcd]

R0 pxark;pxark;C:\WINDOWS\system32\drivers\pxark.sys [2008-02-03 21:33]

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-10 15:24:35
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
.
**************************************************************************
.
Completion time: 2008-02-10 15:29:31 - machine was rebooted
ComboFix-quarantined-files.txt 2008-02-10 20:29:26
.
2008-02-04 02:43:48 --- E O F ---

----------------- HJT LOG -----------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:31:20 PM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O20 - Winlogon Notify: efcddcd - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4334 bytes

Shaba
2008-02-11, 12:21
Hi

Yes, that can happen.

Glad that it worked out :)

Open notepad and copy/paste the text in the quotebox below into it:


Folder::
C:\WINDOWS\SYSTEM32\rom1
C:\WINDOWS\SYSTEM32\lis6
C:\WINDOWS\SYSTEM32\kps5
C:\WINDOWS\SYSTEM32\tip4
C:\WINDOWS\SYSTEM32\nGpxx01
C:\TEMP

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\efcddcd]



Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

dmcindc
2008-02-12, 04:39
Hi,

I did what you said. The file saved as "CFScript.txt" and not as just "CFScript", but I assumed that was ok. The ComboFix ran again, though it did not reboot my system this time. I ran the Hijack This and was ready to post both the HJT report and ComboFix log, but when I tried to get onto the internet, it was not working at all, even though my modem seemed to be fine. I tried both IE7 and Firefox, and neither worked. I did not know what to do, so I rebooted. Once rebooted, then I was able to get online again.

---------- COMBOFIX ---------------------

ComboFix 08-02.05.3 - ACKRET 2008-02-11 21:21:45.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.63 [GMT -5:00]
Running from: C:\Documents and Settings\ACKRET\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\ACKRET\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\TEMP
C:\TEMP\gTiis19\lTig.log
C:\TEMP\tOncha0119.exe
C:\WINDOWS\SYSTEM32\kps5
C:\WINDOWS\SYSTEM32\kps5\covstadcom7.exe
C:\WINDOWS\SYSTEM32\lis6
C:\WINDOWS\SYSTEM32\nGpxx01
C:\WINDOWS\SYSTEM32\nGpxx01\nGpxx011065.exe
C:\WINDOWS\SYSTEM32\rom1
C:\WINDOWS\SYSTEM32\rom1\pawedriver4.exe
C:\WINDOWS\SYSTEM32\tip4

.
((((((((((((((((((((((((( Files Created from 2008-01-12 to 2008-02-12 )))))))))))))))))))))))))))))))
.

2008-02-10 15:15 . 2004-08-04 02:56 388,608 --a------ C:\kmd.exe
2008-02-06 23:04 . 2008-02-06 23:04 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-06 22:20 . 2008-02-06 23:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-03 23:10 . 2008-02-03 23:10 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-02-03 23:10 . 2008-02-03 23:10 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-02-03 18:29 . 2008-02-03 18:29 <DIR> d-------- C:\Program Files\PrevxCSI
2008-02-03 18:29 . 2008-02-03 21:33 11,008 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\pxark.sys
2008-02-03 17:29 . 2008-02-03 22:16 <DIR> d-------- C:\Documents and Settings\ACKRET\Application Data\PrevxCSI
2008-02-03 17:29 . 2004-08-04 01:59 34,688 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\lbrtfdc.sys
2008-02-03 17:29 . 2004-08-04 01:59 34,688 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\lbrtfdc.sys
2008-02-03 17:29 . 2001-08-17 13:57 14,080 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\battc.sys
2008-02-03 17:29 . 2001-08-17 13:57 14,080 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\battc.sys
2008-02-03 17:29 . 2001-08-17 13:47 13,056 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\inport.sys
2008-02-03 17:29 . 2001-08-17 13:47 13,056 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\inport.sys
2008-02-03 17:29 . 2004-08-04 02:00 8,192 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\changer.sys
2008-02-03 17:29 . 2004-08-04 02:00 8,192 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\changer.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-07 04:04 --------- d-----w C:\Program Files\Lavasoft
2008-02-07 03:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-07 03:46 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-02-02 05:55 83,456 ----a-w C:\WINDOWS\SYSTEM32\VACFix.exe
2008-01-27 19:37 81,920 ----a-w C:\WINDOWS\SYSTEM32\IEDFix.exe
2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\SYSTEM32\lsdelete.exe
2007-12-04 13:04 837,496 ----a-w C:\WINDOWS\SYSTEM32\aswBoot.exe
2007-12-04 12:54 95,608 ----a-w C:\WINDOWS\SYSTEM32\AVASTSS.scr
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59 126976]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47 204800]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-02-19 14:58 77824]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-07-29 00:04 114741]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"Ulead Memory Card Detector"="C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe" [ ]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-02-19 14:59 151597]
"mmtask"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2005-03-15 07:58 53248]

C:\Documents and Settings\ACKRET\Start Menu\Programs\Startup\
PrevxCSI.lnk - C:\Program Files\PrevxCSI\prevxcsi.exe [2008-02-03 18:29:30 89088]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2004-02-19 14:56:22 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]

R0 pxark;pxark;C:\WINDOWS\system32\drivers\pxark.sys [2008-02-03 21:33]

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-11 21:25:08
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-11 21:27:00
ComboFix-quarantined-files.txt 2008-02-12 02:26:45
ComboFix2.txt 2008-02-10 20:29:31
.
2008-02-04 02:43:48 --- E O F ---

---------- HJT ---------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:28:26 PM, on 2/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4321 bytes

Shaba
2008-02-12, 11:57
Hi

"I ran the Hijack This and was ready to post both the HJT report and ComboFix log, but when I tried to get onto the internet, it was not working at all, even though my modem seemed to be fine. I tried both IE7 and Firefox, and neither worked. I did not know what to do, so I rebooted. Once rebooted, then I was able to get online again."

Yes that is normal and happen only if combofix doesn't reboot.

Please do an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/downloads/kws/kavwebscan.html). You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases

Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Note: This scanner will work with Internet Explorer Only!

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report

dmcindc
2008-02-13, 06:36
Hi,

As I was running Kaspersy, which takes about an hour, I left my computer and came back to see windows downloaded updates. I just wanted to let you know in case that mattered at all.

--------------- HJT LOG -------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33:15 PM, on 2/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

--
End of file - 4470 bytes

--------------- KASPERSKY -------------------

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, February 12, 2008 11:24:56 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/02/2008
Kaspersky Anti-Virus database records: 560791
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 74715
Number of viruses found: 11
Number of infected objects: 33
Number of suspicious objects: 0
Duration of the scan process: 00:57:11

Infected Object Name / Virus Name / Last Action
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-342.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-163836-478.dll Infected: not-a-virus:AdWare.Win32.Agent.acn skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165203-545.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165234-675.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165246-240.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165401-299.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165428-335.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165529-968.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-165607-705.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-403.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-170545-789.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-286.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.giq skipped
C:\aaaaTemp\Setups\HiJack This\backups\backup-20080203-171436-862.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\aaaaTemp\Setups\mirc621\mirc621.exe NSIS: infected - 2 skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\aaaaTemp\Setups\SmitfraudFix\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\ACKRET\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\History\History.IE5\MSHist012008021220080213\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\ACKRET\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat Object is locked skipped
C:\Documents and Settings\ACKRET\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\integ\avast.int Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\aswMaiSv.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir/data0003 Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir/data0004 Infected: Trojan-Downloader.Win32.Small.iaw skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir/data0006/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir/data0006 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
C:\QooBox\Quarantine\C\TEMP\tOncha0119.exe.vir NSIS: infected - 5 skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\nGpxx01\nGpxx011065.exe.vir Infected: Trojan-Downloader.Win32.VB.cge skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\rom1\pawedriver4.exe.vir Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\QooBox\Quarantine\catchme2008-02-10_152409.95.zip/atapii.sys Infected: Rootkit.Win32.Agent.to skipped
C:\QooBox\Quarantine\catchme2008-02-10_152409.95.zip ZIP: infected - 1 skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP3\A0000135.exe Infected: Trojan-Downloader.Win32.VB.cge skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP3\A0000136.exe Infected: not-a-virus:AdWare.Win32.Agent.co skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP3\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{9985083E-25E0-4D59-A8F7-BFA2937051DA}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Antivirus.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_654.dat Object is locked skipped
C:\WINDOWS\Temp\_avast4_\Webshlock.txt Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Shaba
2008-02-13, 15:07
Hi

Empty these folders:

C:\aaaaTemp\Setups\HiJack This\backups
C:\QooBox\Quarantine

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?

dmcindc
2008-02-14, 04:31
Done. I will await your instructions on emptying the system restore.

My system seems back to normal now and there are no more pop up browser windows. Though I do have one question about the updated Spybot program. I notice now that very frequently a small pop up comes from the program and it says, "Spybot-S&D IE helper has detected an URL that is known as a malicious resource" and it awaits for me to click on "Deny" so that the pop up will disappear, but the pop up happens a lot. Is there any way to set the program so that I di not get any pop up and the program just deny's these malicious URLs automatically? I find those pop ups, though helpful, to be just as annoying as the virus problem. :(

- Donna

Shaba
2008-02-14, 11:47
Hi

Installing hosts file should help, see below:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (http://www.personalfirewall.comodo.com/)
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
4) Agnitum (http://www.agnitum.com/products/outpostfree/download.php)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Next we remove all used tools.

Please download OTMoveIt2 (http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe) and save it to desktop.

Double-click OTMoveIt2.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean! :bigthumb:

dmcindc
2008-02-18, 06:10
Hi again,

There was a lot to do here and I was sick for a few days and wanted to do this all correctly and not rush through it, so I only got to this all now. Here's the check off list and a few questions I have.

1. ZoneAlarm Firewall installed. Do I need to change anything or any settings with the windows firewall?

2. OTMoveIt2 - Done

3. System Restore disabled and enabled - Done

4. IE Security Tab settings - all were already set as you stated, except "Navigate sub-frames across different domains" was set to Disable and not Prompt. Should I leave that as is or change to Prompt?

5. Antivirus - I currently have Avast and it is updated. I got a copy of Symantec from my office and since people have been telling me that is better, I would like to use that instead. Should I install it, and then enable it and then disable Avast?

6. I updated windows, custom, and checked all except Silverlight, as someone told me that I didn't need that software.

7. I installed SpywareBlaster, checked for updates and I suppose it is running automatically even though I don't see any icons in the bottom right tray. Should I, or do I need to start it up every time I start or restart the computer?

8. I downloaded the MVPS zip and unzipped it and per their instructions, double clicked on the bat file.

9. I installed the google toolbar, though I am not sure how to use it yet or if I need to set anything with it.

10. I installed Comodo and Winpatrol and both have icons in the bottom right tray, so I assume the just run automatically.

OK.... I do have some questions.

11. Do you need to see a new HiJack This or Kaspersky files just to make sure all the viruses are gone?

12. Do I need to do a defrag on my computer now since I guess lots of stuff got deleted?

13. Should I turn the SpyBot tea timer back on? With the newest program update to SpyBot this also appears to have its own desktop icon. I have no idea what this is or how to use it.

14. The firewall asked me if I wanted to allow or deny "printfilterpipelinesvc.exe" and I think at first I said to allow and when another alert came up I said to deny. I have no idea what this is or what I should allow or not allow. Ack!

15. Lastly, I am still getting many of the pop ups for "SpyBot - S&D's IE helper has detected an URL that is known as a malicious resource" and have to click DENY to close the pop up. I have the updated Spybot program on my work computer and I never get any of these pop ups at all, but visit the same web sites that I do at home. Why am I getting all of these pop ups at home? I still get them even after I did the MVPS bat file. Do I not have something set correctly? I would like for these bad urls to automatically be denied without the continual pop ups. Example, when I got to my yahoo mail, every mail I open up and ever screen I move to in Yahoo mail causes this pop up from SpyBot.

Thank you again for all your help with this! I plan to make a donation to SpyBot in appreciation of all the help you gave to me. :)

- Donna

Shaba
2008-02-18, 12:21
Hi

1. You should disable windows firewall.

4. That is fine.

5. At least Symantec is a lot heavier than avast!
If you decide to switch, please uninstall avast!, yes.

7. Spywareblaster doesn't have icon in task bar or start with windows. It blocks things with settings; it's not running all the time. Just remember to update it often :)

11. No need unless symptoms left.

12. Defragging is always good to on regular bases.

13. Yes, you can turn it back on.

14. That is windows own file, link (http://www.corruptedfilerepair.com/File-Information/printfilterpipelinesvc.exe-Microsoft-Windows-Operating-System-Microsoft-Corporation.asp) ,so you can allow it.

15. I think that you better ask it here (http://forums.spybot.info/forumdisplay.php?f=4)

dmcindc
2008-02-19, 01:15
Thank you.

I figured out how to prevent the Spybot S&D IE helper frequent pop ups. I went to TOOLS in IE > Spybot Congfiguration (I did not even know that was there until today) and was able to select to "block all bad pages silently" -- and now no more annoying "helpful" pop ups -- Yay!!!

I don't seem to have any more virus symtpoms, but upon reboot yesterday when I had updated windows, I noticed this weird black box pop up that referred to win 32 or something. It closed by itself pretty quickly, so I could not write down what it actually said. So then opened up Spybot and updated/immunized, and then ran a scan check, and it picked up only one thing called, "win32.small.azl", so I selected to remove it and then also deleted it from the restore tab as well. When I turned on my computer today I ran Spybot again and it said "Congratulations - no threats"! So I guess this means I am all good now.

On last thing... just something I noticed. Comodo BOclean is not allowing me to check for updates. Every time I try to, I get an error. I am wondering if this is normal or if I should uninstall and try to install it again.

- Donna

Shaba
2008-02-19, 15:12
Hi

"On last thing... just something I noticed. Comodo BOclean is not allowing me to check for updates. Every time I try to, I get an error. I am wondering if this is normal or if I should uninstall and try to install it again.

Have you allowed BOclean from ZoneAlarm?

dmcindc
2008-02-19, 19:02
"Have you allowed BOclean from ZoneAlarm?"

Yes. I even checked the program list in ZoneAlarm and it had green checks next to it.

I continued to get errors when I tried to update, so I read this on the BOClean support page - http://www.comodo.com/boclean/supboc.html

"....then a manual update can be done by ftp download from ftp://nsdownloads.comodo.com/pub/boc425.xvu and then moving the file to the location specified in the BOClean configuration screen. The manual update and the automatic update are the same at all times."

So I saved the ftp link to my bookmarks, and figured out where to save the file to (it asked to over write the same file name and I said yes), and I suppose I can just update it this way from now on.

- Donna

Shaba
2008-02-19, 19:40
Hi

Nice to hear that it worked out :)

Still problems?

dmcindc
2008-02-19, 22:41
No other problems in the last few days. I just have to install the Symantec VP software now and then check for any updates for it, and then uninstall the Avast. I hope to get to doing this later tonight. Everything else is done and I just have to check for updates weekly as you mentioned, to try to prevent getting infected again.

I can not express my gratitude to you enough. This has been quite a learning experience for me. You have helped me fix my computer and have taught me so much on how to better protect it for the future. I just made a donation to SpyBot just now so I would not forget to do so. I am soooo appreciative. Thank you!!!

- Donna

dmcindc
2008-02-20, 18:52
OK... I think I may still have some virus remaining. :(

I installed Symantec last night, and updated it (though I received an error due to symantic being in the host file twice, and tried to remove the entries and could not, it still seemed to update properly regardless), and then I ran a full scan with Symantec that took well over an hour and it came back fully clean, and so lastly I uninstalled Avast and then rebooted.

Upon reboot, my system suddenly was running immensely slow... really slow... frustratingly slow. I figured maybe Symantec was running some sort of scan, but wondered why it was making my home computer operate so slowling and never made my work computer operate that way.

Then as I was on the internet, suddenly a yellow alert popped up saying that Symantex Auto Protection was disabled. Then the Windows Shield Alert also popped up saying I had no antivirus protection at all. !!!! I was completely freaked out by this. Then I was trying to open up the Symantec to turn the protection on and it wouldn't open for about four or five minutes it seemed. There was like an immense slow down of my system for some reason. Then when Symantec finally opened, I was able to turn the protection back on, but I was really upset that the protection was turned off like that and that everything was so slow. This has never happened with Avast at all. :(

Do I still have a residual virus or is this sort of thing normal with Symantec, and if it is normal... I will uninstall this horrible software (why did everyone tell me it was so much better) and put Avast back on. :(

Should I run scans again (and if so, in normal mode or safe mode (I was told safe mode is best, because viruses can hide in normal mode))?

- Donna

Shaba
2008-02-20, 19:33
Hi

Yes, Norton is a way heavier than avast! So I would say it's normal.

You can post back a fresh HijackThis log.

dmcindc
2008-02-21, 05:46
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:45:14 PM, on 2/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0\Monitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PrevxCSI.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 5853 bytes

Shaba
2008-02-21, 11:39
Hi

Yes, uninstall Norton and install avast!

After that, please post back a fresh HijackThis log :)

dmcindc
2008-02-22, 05:06
I uninstalled Symantec and LiveUpdate for Symantec, and installed Avast! and updated it and have the scanners all on normal level (should I set any of them to high?). My computer seems to be running a bit more normal now. I also downloaded the free Avast! Virus Cleaner and ran a scan and it found no infections.

Here's a new HiJack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:03:15 PM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\internet explorer\iexplore.exe
C:\aaaaTemp\Setups\HiJack This\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128397785765
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 5392 bytes

Shaba
2008-02-22, 12:27
Hi

Normal is fine as well as HjT log.

Any issues left?

dmcindc
2008-02-23, 00:29
Everything seems so much better now that Symantec is off. I was just worried that a virus/infection still remained that was causing the problems I was having (with the massive slowness of my system and Symantec's protection being disabled on its own), but it seems that it was just a major problem with the Symantec software itself. With Symantec off and Avast back on, everything is good again. I would not recommend Symantec (SAV) to anyone.

Thank you for helping me again!

Shaba
2008-02-23, 12:10
Hi

Glad to hear and I hope that you stay in clean also in the future :)

Shaba
2008-02-25, 12:18
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.