ChalupaPatrol
2008-02-06, 16:40
I just tried to upgrade from 1.4 to 1.5 via the internal program updater. I did not remove the old version first because I read that it is okay to install the new one on top of the old one.
I was following the install prompts and soon encountered an error message that said:
"C:\Program Files\Spybot-Search & Destroy\Plugins\TCPIPAddress.dll
TCPIPAdress.dll
an error occurred while trying to replace the existing file:
Deletefile failed;code 5.
Access is denied.
Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation."
I clicked Retry several times, each time getting the same error message. Then I clicked Abort.
I was prompted to restart the computer to finish the install.
I rebooted and now Spybot 1.5.2.20 is on my computer. I don't think the installation is correct. Aside from whatever the above error message indicates went wrong, I cannot expand the 2 entries in Settings\File Sets. The option selection feature doesn't seem to work correctly. I cannot deselect "Usage tracks check only", for example.
I am afraid I have a corrupted installation. Should I remove 1.5.2.20 and try again?
Thanks for any help!
I was following the install prompts and soon encountered an error message that said:
"C:\Program Files\Spybot-Search & Destroy\Plugins\TCPIPAddress.dll
TCPIPAdress.dll
an error occurred while trying to replace the existing file:
Deletefile failed;code 5.
Access is denied.
Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation."
I clicked Retry several times, each time getting the same error message. Then I clicked Abort.
I was prompted to restart the computer to finish the install.
I rebooted and now Spybot 1.5.2.20 is on my computer. I don't think the installation is correct. Aside from whatever the above error message indicates went wrong, I cannot expand the 2 entries in Settings\File Sets. The option selection feature doesn't seem to work correctly. I cannot deselect "Usage tracks check only", for example.
I am afraid I have a corrupted installation. Should I remove 1.5.2.20 and try again?
Thanks for any help!