sara andereson
New member
Hi, I am new to the forum but not to spybot.. We have recently gotten this adware on our laptop. I currently use Trend Micro PC Cillin and Trend Micro Anti Spyware and then Spybot S&D. I have used trend micro's solution instructions and spybot's instructions on deleting it.. Which consists of going into under safe mode and modifying the registry.. Which i have done multiple times.. But I am not completely getting it out of there. It seems to be running in the backgroung somewhere and its either in a hidden program or something that i can't get it to delete.. I go into the task manager and don't see the actual file running but i'm sure its attatched to something else that runs even in safe mode.. how do i edit it or find it.. can you please assist.. I am desperate. I've been dealing with this for weeks and Trend Micro hasn't been of much assistance.. Their support is not as good as their programs.. thanks sara