View Full Version : Virtumonde and ?others?...
My computer had several problems found when I ran S&D, but the one that keeps coming back is Virtumonde. I followed the following steps and after running S&D in Safe Mode, it said it fixed everything (after running 2nd time).
I have a regularly-updated Norton Antivirus running on the machine.
From the "before requesting assistance post", I followed all the steps...
1. Kaspersky online scanner (see log below)
2. Rebooted into Safe Mode
3. Ran S&D, fixed Virtumonde, reran S&D and found no problems.
4. Ran HijackThis (see log below)
Briefly after running the HJT, I got a message from Norton that said Trojan.Vundo was found and I let Norton try to fix it, but apparently it was not able to - it kept just saying "pending..."
Thank you very much. This is my mother's computer and I've been working on it off and on since yesterday. A friend's daughter came over and used her computer for a while and caused these problems.
KASPERSKY Log...
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, February 22, 2008 8:12:40 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/02/2008
Kaspersky Anti-Virus database records: 575350
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
Scan Statistics:
Total number of scanned objects: 125212
Number of viruses found: 6
Number of infected objects: 18
Number of suspicious objects: 0
Duration of the scan process: 01:37:34
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteNSE.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteUI.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-02-21_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\CF369E4D.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\E697F3B7.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\SPAMfighter\Logs\Agent.log.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-6b26dca8-5efe8398.zip/vlocal.class Infected: Trojan-Downloader.Java.Agent.f skipped
C:\Documents and Settings\Sue McMurphy\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-6b26dca8-5efe8398.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Sue McMurphy\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\ApplicationHistory\sprtcmd.exe.63e7480d.ini.inuse Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\Jukebox\mmjbaltlog.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\Jukebox\mmjblog.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\MIM\Database\Default.ldb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\MIM\Database\Default.mdb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\SupportSoft\DellSupportCenter\Sue McMurphy\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\History\History.IE5\MSHist012008022120080222\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\FogCreekCopilot.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\JET3274.tmp Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\wintavsnet.exe Infected: not-a-virus:Downloader.Win32.WinFixer.an skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\0KEGRDUE\hctp[1] Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Sue McMurphy\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\Carbonite.log Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteConfig.DAT Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteDelta.dat Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteFiles.dat Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteRestores.DAT Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteVersions.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\RealVNC\VNC4\vncconfig.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\winvnc4.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\wm_hooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1198\A0094554.exe Infected: Trojan-Downloader.Win32.Agent.fjn skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1265\A0100768.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1265\A0100769.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1267\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\mrofinu572.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\WINDOWS\mrofinu572.exe.tmp Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E9A9B45B-E076-462F-9A6D-155851AB8465}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\ddcyyvt.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\SYSTEM32\dtcbpugp.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\SYSTEM32\gebyv.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\khfddba.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\SYSTEM32\MsDtc\MSDTC.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\MsDtc\Trace\dtctrace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wmpyupmm.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
Here is the HJT Log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:11 AM, on 2/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SPAMfighter\sfus.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\3JKCUV0I\FogCreekCopilotHost[1].exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [f4f2f1ba] rundll32.exe "C:\WINDOWS\system32\wmpyupmm.dll",b
O4 - HKLM\..\Run: [BMf7c1c226] Rundll32.exe "C:\WINDOWS\system32\niovlcqr.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Insider] C:\Program Files\Insider\Insider.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Sue McMurphy\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136050529755
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c32.cab?80eeabb8099844164d61df57bc3dbe6cdf1809dec87ec2ebb52281f2045af0408004fbc68e4cf725cc9886a34a4058126dccb801ca135385dc52d49e7783deb25120d2221bc0e0:173bc28b3547cb479e55e39bbcd1b030
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
--
End of file - 15712 bytes
pskelley
2008-02-23, 14:07
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.
You are infected, I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2
C:\Program Files\Java\j2re1.4.2_03\ <<< she is running a BADLY outdated version of Java, download the newest version and uninstall all old versions in Add Remove programs.
(this is likely why she is infected)
1) Thanks to Atribune and any others who helped with this fix.
http://vundofix.atribune.org/ <<< tutorial
"Download VundoFix" to your Desktop
http://www.atribune.org/ccount/click.php?id=4
Double-click VundoFix.exe to run it.
When VundoFix opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will attempt run on reboot, simply follow the above instructions starting from "Click
the Scan for Vundo button." when VundoFix appears at reboot. Vundofix.txt will be on the C:\
(wait until you finish to post reports and logs)
2) Tutorial if needed:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Thanks to sUBs and anyone else who helped with this fix.
It is important that it is saved directly to your Desktop
Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop
Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Post the Vundofix.txt, combofix log and a new HJT log.
Thanks
First we removed and then installed the latest version of Java SE JRE as described.
We the ran Vundofix and Combofix exactly as described. Vundofix we had to reboot and run a 2nd time but it appeared to delete the last one successfully the 2nd try.
Thanks! Here are the logs...
VUNDOFIX LOG.....................
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 2:24:57 PM 2/23/2008
Listing files found while scanning....
C:\WINDOWS\SYSTEM32\blccvlqg.dll
C:\WINDOWS\SYSTEM32\gebyv.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\uhanvpjp.ini
C:\windows\SYSTEM32\vybeg.ini
C:\windows\SYSTEM32\vybeg.ini2
Beginning removal...
Attempting to delete C:\WINDOWS\SYSTEM32\blccvlqg.dll
C:\WINDOWS\SYSTEM32\blccvlqg.dll Has been deleted!
Attempting to delete C:\WINDOWS\SYSTEM32\gebyv.dll
C:\WINDOWS\SYSTEM32\gebyv.dll Has been deleted!
Attempting to delete C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll Could not be deleted.
Attempting to delete C:\WINDOWS\SYSTEM32\uhanvpjp.ini
C:\WINDOWS\SYSTEM32\uhanvpjp.ini Has been deleted!
Attempting to delete C:\windows\SYSTEM32\vybeg.ini
C:\windows\SYSTEM32\vybeg.ini Has been deleted!
Attempting to delete C:\windows\SYSTEM32\vybeg.ini2
C:\windows\SYSTEM32\vybeg.ini2 Has been deleted!
Performing Repairs to the registry.
Done!
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 2:57:32 PM 2/23/2008
Listing files found while scanning....
C:\WINDOWS\SYSTEM32\pjpvnahu.dll
Beginning removal...
Attempting to delete C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll Has been deleted!
Performing Repairs to the registry.
Done!
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 3:26:29 PM 2/23/2008
Listing files found while scanning....
No infected files were found.
COMBOFIX LOG..................
ComboFix 08-02-24.2 - Sue McMurphy 2008-02-23 15:53:44.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.467 [GMT -6:00]
Running from: C:\Documents and Settings\Sue McMurphy\Desktop\ComboFix.exe
* Created a new restore point
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\Insider
C:\Program Files\Insider\Insider.exe
C:\Program Files\Insider\UnInstall.exe
C:\Temp\fCOe
C:\Temp\isgTi19
C:\WINDOWS\SYSTEM32\mjoqbypy.ini
C:\WINDOWS\system32\nGpxx01
C:\WINDOWS\system32\oTt02e
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\ypybqojm.dll
.
((((((((((((((((((((((((( Files Created from 2008-01-24 to 2008-02-24 )))))))))))))))))))))))))))))))
.
2008-02-23 14:24 . 2008-02-23 15:26 <DIR> d-------- C:\VundoFix Backups
2008-02-23 14:21 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-02-23 14:19 . 2008-02-23 14:19 <DIR> d-------- C:\Program Files\Common Files\Java
2008-02-22 08:23 . 2008-02-22 08:23 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-21 20:45 . 2008-02-21 20:45 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
2008-02-21 20:45 . 2008-02-21 20:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-02-21 16:58 . 2008-02-21 16:58 106,245,188 --a------ C:\SYM_REGISTRY_BACKUP.reg
2008-02-21 16:27 . 2008-02-21 16:27 <DIR> d-------- C:\Program Files\Lavasoft
2008-02-21 16:27 . 2008-02-21 16:27 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-21 13:28 . 2008-02-21 13:28 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-02-21 13:28 . 2008-02-21 17:12 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-21 11:37 . 2008-02-22 11:16 534 --ahs---- C:\WINDOWS\SYSTEM32\mmpuypmw.ini
2008-02-21 10:47 . 2008-02-23 13:44 70,820 --a------ C:\WINDOWS\BMf7c1c226.xml
2008-02-21 10:47 . 2008-02-23 13:44 22 --a------ C:\WINDOWS\pskt.ini
2008-02-20 22:39 . 2008-02-19 16:26 36,864 -ra------ C:\WINDOWS\mrofinu572.exe.tmp
2008-02-16 21:29 . 2008-02-16 21:29 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Age of Empires 3
2008-02-16 20:42 . 2005-05-26 15:34 2,297,552 --a------ C:\WINDOWS\SYSTEM32\d3dx9_26.dll
2008-02-16 20:31 . 2008-02-16 20:31 <DIR> d-------- C:\Program Files\Microsoft Games
2008-02-16 10:57 . 2008-02-23 15:24 <DIR> d-------- C:\Program Files\SPAMfighter
2008-02-16 10:57 . 2008-02-16 10:57 <DIR> d-------- C:\Program Files\Common Files\Application
2008-02-16 10:57 . 2008-02-16 10:57 <DIR> d-------- C:\Program Files\Common Files\Ankiro
2008-02-03 15:54 . 2008-02-03 15:54 <DIR> d-------- C:\Documents and Settings\Sue McMurphy\Application Data\SPAMfighter
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-23 21:52 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-02-23 21:50 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-02-23 20:21 --------- d-----w C:\Program Files\Java
2008-02-21 22:26 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-02-17 03:29 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-01-23 04:20 --------- d-----w C:\Program Files\QuickTime
2008-01-15 15:54 10,537 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-01-15 11:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-13 00:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-11 05:53 44,544 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\pngfilt.dll
2008-01-08 22:57 107,888 ----a-w C:\WINDOWS\SYSTEM32\CmdLineExt.dll
2008-01-08 22:57 --------- d--h--r C:\Documents and Settings\Sue McMurphy\Application Data\SecuROM
2008-01-08 22:18 --------- d-----w C:\Program Files\EA GAMES
2007-12-27 17:34 --------- d-----w C:\Program Files\Common Files\Adobe
2007-12-27 17:34 --------- d-----w C:\Documents and Settings\Sue McMurphy\Application Data\AdobeUM
2007-12-19 23:01 347,136 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dxtmsft.dll
2007-12-18 09:51 179,584 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mrxdav.sys
2007-12-14 17:32 12,632 ----a-w C:\WINDOWS\SYSTEM32\lsdelete.exe
2007-12-08 05:21 3,592,192 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2007-12-06 11:01 625,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2007-12-06 11:00 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2007-12-06 11:00 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2007-12-06 04:59 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2007-12-05 12:21 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\SYSTEM32\oleaut32.dll
2007-12-04 18:38 550,912 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\oleaut32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4c6e6336-dc89-4db1-a492-3f676a2b36a3}]
C:\WINDOWS\system32\blccvlqg.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EE124905-AF64-462F-B6D5-B16AB5F6ECBA}]
C:\WINDOWS\system32\gebyv.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Blue]
@={E300CD91-100F-4E67-9AF3-1384A6124015}
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@={95A27763-F62A-4114-9072-E81D87DE3B68}
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Red]
@={01CCCC8C-1D50-4b13-B96D-4B922DD3128B}
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@={5E529433-B50E-4bef-A63B-16A6B71B071A}
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2007-10-16 19:31 483264 -ra------ C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2007-10-16 19:31 483264 -ra------ C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll
[HKEY_CLASSES_ROOT\CLSID\{01CCCC8C-1D50-4b13-B96D-4B922DD3128B}]
2007-10-16 19:31 483264 -ra------ C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2007-10-16 19:31 483264 -ra------ C:\Program Files\Carbonite\Carbonite Backup\CarboniteNSE.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24 1694208]
"Yahoo! Pager"="1" []
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 11:00 200704]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-03-23 11:16 135168]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-05-25 21:35 335872]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 10:43 53248]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 19:12 221184]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-03-15 00:04 122933]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 19:15 290816]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2004-08-26 12:42 26112]
"MMTray"="C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe" [2006-01-19 10:06 110592]
"BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 20:26 368706]
"IPInSightLAN 01"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" [2003-06-11 00:52 380928]
"IPInSightMonitor 01"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" [2003-06-11 00:52 122880]
"Motive SmartBridge"="C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2003-12-10 03:52 380928]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 21:32 53248]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd.exe" [2003-08-04 16:28 49152]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 14:18 241664]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59 115816]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 20:22 26248]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe" [2006-01-19 10:06 11776]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42 267064]
"Carbonite Backup"="C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2007-10-16 19:31 587712]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51 583048]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-01-10 15:27 385024]
"SPAMfighter Agent"="C:\Program Files\SPAMfighter\SFAgent.exe" [2008-01-02 17:03 308880]
"f4f2f1ba"="C:\WINDOWS\system32\pjpvnahu.dll" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2007-09-27 19:17 443968]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26 29696]
AT&T Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe [2004-09-18 11:04:29 217088]
Billminder.lnk - C:\Program Files\Quicken\billmind.exe [2002-09-20 11:29:50 36864]
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2002-01-09 20:53:14 200704]
HotSync Manager.lnk - C:\Program Files\palmOne\Hotsync.exe [2004-06-09 13:16:08 471040]
HOTSYNCSHORTCUTNAME.lnk - C:\Program Files\palmOne\Hotsync.exe [2004-06-09 13:16:08 471040]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 04:19:24 237568]
Quicken Scheduled Updates.lnk - C:\Program Files\Quicken\bagent.exe [2002-09-20 11:30:04 53248]
Quicken Startup.lnk - C:\Program Files\Quicken\QWDLLS.EXE [2002-09-20 11:30:06 36864]
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\World of Warcraft\\WoW-1.10.2.5302-to-1.11.0.5428-enUS-downloader.exe"=
"C:\\Program Files\\World of Warcraft\\WoW-1.11.1.5462-to-1.11.2.5464-enUS-downloader.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\World of Warcraft\\WoW-1.11.2.5464-to-1.12.0.5595-enUS-downloader.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe"=
"C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3x.exe"=
R2 SPAMfighter Update Service;SPAMfighter Update Service;"C:\Program Files\SPAMfighter\sfus.exe" [2008-01-02 17:03]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 15:38]
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-22 13:40:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-22 13:52:59 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Sue McMurphy.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
.
**************************************************************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-24 15:58:38
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-02-24 15:59:17
ComboFix-quarantined-files.txt 2008-02-24 21:59:15
.
2008-02-13 09:02:34 --- E O F ---
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:49 PM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SPAMfighter\sfus.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\3JKCUV0I\FogCreekCopilotHost[1].exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: {3a63b2a6-76f3-294a-1bd4-98cd6336e6c4} - {4c6e6336-dc89-4db1-a492-3f676a2b36a3} - C:\WINDOWS\system32\blccvlqg.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {EE124905-AF64-462F-B6D5-B16AB5F6ECBA} - C:\WINDOWS\system32\gebyv.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [f4f2f1ba] rundll32.exe "C:\WINDOWS\system32\pjpvnahu.dll",b
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Sue McMurphy\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136050529755
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u3-windows-i586-jc.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c32.cab?80eeabb8099844164d61df57bc3dbe6cdf1809dec87ec2ebb52281f2045af0408004fbc68e4cf725cc9886a34a4058126dccb801ca135385dc52d49e7783deb25120d2221bc0e0:173bc28b3547cb479e55e39bbcd1b030
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
--
End of file - 16097 bytes
pskelley
2008-02-24, 01:17
Thanks for returning your information, we have a ways to go.
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546
1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.
2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.
3) Open Vundofix by Doubleclicking on it, then point your mouse to the white box above
the buttons and right click, then click on Add More Files. When the next window opens,
copy and paste the files into the boxes and click on Add File(s), then click on Close Window.
Then click Remove Vundo.
(Files to add)
C:\WINDOWS\system32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\mmpuypmw.ini
4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: {3a63b2a6-76f3-294a-1bd4-98cd6336e6c4} - {4c6e6336-dc89-4db1-a492-3f676a2b36a3} - C:\WINDOWS\system32\blccvlqg.dll (file missing)
O2 - BHO: (no name) - {EE124905-AF64-462F-B6D5-B16AB5F6ECBA} - C:\WINDOWS\system32\gebyv.dll (file missing)
O4 - HKLM\..\Run: [f4f2f1ba] rundll32.exe "C:\WINDOWS\system32\pjpvnahu.dll",b
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zang...55e39bbcd1b030
Close all programs but HJT and all browser windows, then click on "Fix Checked"
5) Right click Start > Explore and navigate to these files/folders and delete them if there.
C:\WINDOWS\system32\pjpvnahu.dll <<< make sure this file is gone
C:\WINDOWS\mrofinu572.exe.tmp <<< delete that file
6) Run ATF Cleaner >>> tutorial if needed
http://www.nutnworks.com/forums/showthread.php?t=1925
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.
Restart and post the Vundofix report, a new HJT log and some feedback. How is the computer running now?
Thanks
I followed all the steps above, including removing the Viewpoint, which as you speculated, was not something we wanted on there. Thanks.
We followed all the steps you defined and the computer appears to be running fine at the moment.
The only thing I noticed that was slightly different from your instructions was...
C:\WINDOWS\mrofinu572.exe.tmp was not there to delete, but maybe you just wanted me to be sure it was gone??
Below is the Vundo log and I will post the HJT log next.
THANK YOU so much for your help thus far and let us know what you think we may need to try next if anything is needed.
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 2:24:57 PM 2/23/2008
Listing files found while scanning....
C:\WINDOWS\SYSTEM32\blccvlqg.dll
C:\WINDOWS\SYSTEM32\gebyv.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\uhanvpjp.ini
C:\windows\SYSTEM32\vybeg.ini
C:\windows\SYSTEM32\vybeg.ini2
Beginning removal...
Attempting to delete C:\WINDOWS\SYSTEM32\blccvlqg.dll
C:\WINDOWS\SYSTEM32\blccvlqg.dll Has been deleted!
Attempting to delete C:\WINDOWS\SYSTEM32\gebyv.dll
C:\WINDOWS\SYSTEM32\gebyv.dll Has been deleted!
Attempting to delete C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll Could not be deleted.
Attempting to delete C:\WINDOWS\SYSTEM32\uhanvpjp.ini
C:\WINDOWS\SYSTEM32\uhanvpjp.ini Has been deleted!
Attempting to delete C:\windows\SYSTEM32\vybeg.ini
C:\windows\SYSTEM32\vybeg.ini Has been deleted!
Attempting to delete C:\windows\SYSTEM32\vybeg.ini2
C:\windows\SYSTEM32\vybeg.ini2 Has been deleted!
Performing Repairs to the registry.
Done!
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 2:57:32 PM 2/23/2008
Listing files found while scanning....
C:\WINDOWS\SYSTEM32\pjpvnahu.dll
Beginning removal...
Attempting to delete C:\WINDOWS\SYSTEM32\pjpvnahu.dll
C:\WINDOWS\SYSTEM32\pjpvnahu.dll Has been deleted!
Performing Repairs to the registry.
Done!
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 3:26:29 PM 2/23/2008
Listing files found while scanning....
No infected files were found.
Beginning removal...
Attempting to delete C:\WINDOWS\SYSTEM32\mmpuypmw.ini
C:\WINDOWS\SYSTEM32\mmpuypmw.ini Has been deleted!
Performing Repairs to the registry.
Done!
VundoFix V6.7.8
Checking Java version...
Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.
Scan started at 6:19:22 PM 2/23/2008
Listing files found while scanning....
No infected files were found.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:43:28 PM, on 2/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SPAMfighter\sfus.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\M72NY4K1\FogCreekCopilotHost[1].exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Sue McMurphy\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136050529755
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6u3-windows-i586-jc.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.14.47/ttinst.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
--
End of file - 14958 bytes
pskelley
2008-02-24, 12:55
Thanks for returning your information and the feedback, you said:
C:\WINDOWS\mrofinu572.exe.tmp was not there to delete, but maybe you just wanted me to be sure it was gone??Probably remove by combofix, the bad file showed here:
"Files Created from 2008-01-24 to 2008-02-24" and I could not see where it was removed. You are right, I should have said to check for it.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:43:28 PM, on 2/23/2008
I do not know what this is: C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\M72NY4K1\FogCreekCopilotHost[1].exe
I thought it would be deleted when you ran ATF-Cleaner. If you do not know why it is there, we need to investigate.
We also have some files Kaspersky says are questionable we need to check. Make sure files and folders are all still visable and use these free scans (one or more until you are satisfied) to find out.
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/
This is the item showing the questionable files, do you know if it was downloaded on purpose?
RealVNC: http://www.realvnc.com/
Here are the files to check in red:
C:\Program Files\RealVNC\VNC4\vncconfig.exe
C:\Program Files\RealVNC\VNC4\vncviewer.exe
C:\Program Files\RealVNC\VNC4\winvnc4.exe
C:\Program Files\RealVNC\VNC4\wm_hooks.dll
You also want to check this one if you are not sure it is valid:
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\M72NY4K1\FogCreekCopilotHost[1].exe
If any of those scan as bad, I suggest you delete them, once that is done we have infected System Restore files to clean but first the Recovery Console issue.
I am sure you saw this:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Review that information to understand Recovery Console. Installation is optional but if you do not have the CD's needed, as is explained, it can be installed before we remove combofix.
If you do not wish to install RC, let me know so I can continue with the cleanup.
Thanks...Phil
RealVNC I installed quite a while back to remotely help her manage her PC. I trust it, but will immediately update it. It is ver 4.0 and I see a ver 4.3 is out now. The FogCreekCoPilot is a tool that I'm currently using to remotely manage the machine. It is was intentionally installed and I use it to connect to her machine to run the scans, etc. I'm not actually sitting at her PC. Some tasks have required me to step her through them over the phone (running in safe mode, etc) when I could not be connected remotely. I should have explained this before - sorry. Hope it didn't cause too much distraction.
Kaspersky appears to still be identifying quite a few items. Thank you so much for your help.
I will look into the Recovery Console and probably install it and reply back in the morning.
Thank You!
Lyndal.
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, February 24, 2008 10:35:49 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/02/2008
Kaspersky Anti-Virus database records: 578854
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
Scan Statistics:
Total number of scanned objects: 107793
Number of viruses found: 6
Number of infected objects: 18
Number of suspicious objects: 0
Duration of the scan process: 01:21:33
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteNSE.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\CarboniteUI.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-02-24_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\127E3237.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\5AB45E32.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\SPAMfighter\Logs\Agent.log.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Application Data\Sun\Java\Deployment\cache\6.0\14\467e7c0e-71abb0e9/vlocal.class Infected: Trojan-Downloader.Java.Agent.f skipped
C:\Documents and Settings\Sue McMurphy\Application Data\Sun\Java\Deployment\cache\6.0\14\467e7c0e-71abb0e9 ZIP: infected - 1 skipped
C:\Documents and Settings\Sue McMurphy\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\ApplicationHistory\sprtcmd.exe.63e7480d.ini.inuse Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\Jukebox\mmjbaltlog.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\Jukebox\mmjblog.txt Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\Jukebox\Portables.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\MIM\Database\Default.ldb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\Musicmatch\MIM\Database\Default.mdb Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Application Data\SupportSoft\DellSupportCenter\Sue McMurphy\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\History\History.IE5\MSHist012008022420080225\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\FogCreekCopilot.log Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\JET12E8.tmp Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\~DFA4FB.tmp Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temp\~DFA527.tmp Object is locked skipped
C:\Documents and Settings\Sue McMurphy\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Sue McMurphy\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Sue McMurphy\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Sue McMurphy\UserData\index.dat Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\Carbonite.log Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteConfig.DAT Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteDelta.dat Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteFiles.dat Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteRestores.DAT Object is locked skipped
C:\Program Files\Carbonite\Carbonite Backup\data\CarboniteVersions.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\RealVNC\VNC4\vncconfig.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\winvnc4.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\RealVNC\VNC4\wm_hooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped
C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\ypybqojm.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.ixe skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1198\A0094554.exe Infected: Trojan-Downloader.Win32.Agent.fjn skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1265\A0100768.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1265\A0100769.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1267\A0103873.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1268\A0103958.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1268\A0103963.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1268\A0103974.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1271\A0104090.exe Infected: Trojan-Downloader.Win32.Agent.jhv skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1271\A0104091.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1272\A0104119.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ixe skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1273\change.log Object is locked skipped
C:\VundoFix Backups\gebyv.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{B1879653-EC14-4C1F-B1FE-CAB9AF84D62D}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{95FDD023-38FB-438B-825B-8375EE66D33B}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\MsDtc\MSDTC.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\MsDtc\Trace\dtctrace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
pskelley
2008-02-25, 12:56
RealVNC I installed quite a while back to remotely help her manage her PC. I trust it, but will immediately update it.
Even if you trust the program, I suggest you scan the files to be positive they are not infected.
If you do not wish to install RC, let me know so I can continue with the cleanup.There was no request for a Kaspersky scan? We need to get past the RC instructions. If combofix is needed to install RC, I do not want to remove it until you have done so. As I explained, the installation is optional (can be important in the future as is also explained in the instructions I posted)
Once we are past that point one way or another, then the tools we unsed will be removed and the last Kaspersky Scan run.
Thanks
Sorry for the late reply - my mother was out of town and I didn't have access to the PC.
I installed RC as the page instructed and it appeared to be successful.
I misunderstood your earlier post asking me to scan those specific files and that's why I ran the Kaspersky scan again. Sorry about that. I have now scanned those files again that you mentioned and they are clean.
Thank you and let me know what else I can do. She has used the PC some since my last post and she said it appears to be operating normally and performing well.
Lyndal.
This was returned by the RC install - wasn't sure if you needed it....
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
pskelley
2008-02-27, 13:10
Thanks for the feedback, I am looking at the last Kaspersky scan, please do this.
KASPERSKY ONLINE SCANNER REPORT Sunday, February 24, 2008 10:35:49 PM
1) C:\Documents and Settings\Sue McMurphy\Application Data\Sun\Java\Deployment\cache\ <<< delete the contents of Java cache
http://support.f-secure.com/enu/home/virusproblem/howtoclean/cleanjavacache.shtml
2) Remove combofix and Vundofix from your computer.
3) C:\QooBox\Quarantine\ <<< delete that folder
4) C:\VundoFix Backups\ <<< delete that folder
5) Empty the Recycle Bin on your Desktop
6) Restart the computer
7) Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot
Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
You can scan at that point with Kaspersky and it should only find the RealVNC files which you can ignore
Safe surfing:bigthumb:
Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx
Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml
http://www.malwarecomplaints.info/
Thanks...pskelley
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