I have run spybot search & destroy, I am still getting numerous popups. sometimes when i open up a window it is nothing but a white screen and window freezes. can someone please help me?
Hello hrusso
Welcome to Safer Networking.
Please read Before YouPost (http://forums.spybot.info/showthread.php?t=288) Its posted there for a reason or we would not go through the trouble of posting all that info, I guess you have not read it. :red:
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.
Download Trendmicros Hijackthis (http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe) to your desktop.
Double click it to install
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
Open HJT Scan and Save a Log File, it will open in Notepad
Go to Format and make sure Wordwrap is Unchecked
Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.