about trojan

Please can you help me there is a trojan virus in a file core.cache.disk.
it cannot be deleted and gets detected again and again

Hello,

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Start your own thread in the Malware Removal Forum

A helper will advise you when available.

By the way...you have posted in the Tavern: A place to chat or ask general questions, no politics or religion please. Questions related to Spybot-S&D support/tools, or requests for Malware removal, should be posted in the appropriate forum. Not in the tavern.

Best regards
Sandra
Team Spybot

There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:

1. Try to run it the next time you reboot.
   • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
   • Check the option: "Run program once at next system startup".
   • Reboot the system.
2. Run it in Safe mode.
   • Reboot your system in Safe mode and run Spybot-S&D.

If Spybot still fails to fix the problem, please post the most resent Fixes.yymmdd-hhmm.log from when you attempted to fix the problem.

Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

Two methods to copy and post that information:

• Method 1:
  • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the Fixes.yymmdd-hhmm.log file that contains the detections that you would like help with. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
• Method 2
  • The Checks.yymmdd-hhmm.log and Fixes.yymmdd-hhmm.log files are stored in the following folders:
    • Windows 95 or 98:
      C:\Windows\Application Data\Spybot - Search & Destroy\Logs
    • Windows ME:
      C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
    • Windows NT, 2000 or XP:
      C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
    • Windows Vista:
      C:\ProgramData\Spybot - Search & Destroy\Logs
  • Using Windows Explorer, navigate to the correct Fixes.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.