View Full Version : DSAgnt.exe - Bad Image
bonthefarm
2008-03-03, 03:21
How do I remove DSAgnt.exe - Bad Image? What is it?
Hello,
How do I remove DSAgnt.exe - Bad Image? What is it?
Is your computer a Dell and is the path to dsagnt.exe
'C:\Program Files\DellSupport\DSAgnt.exe" /startup'
Also please look in ADD/REMOVE and see if 'My Way Search Assistant' is installed.
Are you running Spybot-S&D and if so which version.
Open Spybot Search & Destroy > Help > About.
Regards.
bonthefarm
2008-03-03, 04:28
Hi Tashi! Yes, it's a Dell. I was attacked yesterday by spyware and used Spybot. It removed many, but I was still getting the beware screen when I started up. Finally, I restored the system to last week and then ran Spybot. It fixed that problem. I have had the DSAgnt. thing for months and it is still there. I'm not sure how to see what the path is. I have looked at the programs a million times when I was dealing with the other problem, but I don't remember seeing My Way Search Assistant there. The Spybot version is 1.5.2.
I really appreciate your quick response.
Hi there bonthefarm,
Could be several factors going on here, from a corrupted dll to leftovers from an infection.
Please see this topic: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288) Skip the Spybot-S&D and Anti Virus scan for now and just produce a HJT log.
Copy paste the HJT log into a new topic you would start here: Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and I will ask one of our helpers to take a look when on-line.
Cheers, tashi
bonthefarm
2008-03-03, 04:53
Hey Tashi, I'm afraid I don't know what a HJT log is. Sorry, I'm rather ignorant about this.
Hi there,
HiJackThis (HJT) is a tool used to look at an operating system so that someone can make an analysis.
The topic in the link I gave has instructions on how to produce one and post it. :)
If you peek into the malware forum, you will see each topic has a HJT log. :fear:
bonthefarm
2008-03-03, 05:18
Thank you so much. I'm ignorant, but I'm learning all the time! I just don't want to learn the hard way again!:D:
Again, thanks, you're a doll!!
bonthefarm
2008-03-03, 07:33
Hi! I downloaded hjt and Kaspersky. I'm trying to send the info to you, but it says the scripts are too long. Now what?
Hi there,
Just need the HJT log posted for now, in this forum: Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22)
Cheers.
Well done bonthefarm, Blade81 answered you. :)
http://forums.spybot.info/showthread.php?t=25121