Tiny.W32.abk - S&D detects but is unable to remove

[MarcLodge]

Good day all,
A friend of mine has managed to catch on his laptop a virus which whenever he is connected to his wireless network sends out masses of mailings (not through Outlook but directly down a port, 25 I think). These are detected by Norton as outgoing mail, but not stopped. When he turns his wireless network off, Norton responds (eventually) with a message to say that the mail (of any obscene variety) has not been sent. The recipients are not know to my friend and are not in his address book.

The virus seems to be hooked into his network as I can connect his laptop to my wireless network which has a different default gateway ip address, without problems.

A full scan of Norton in safe mode shows nothing.
Ad-aware blues screens.
Spybot identifies the trojan as win32.tiny.ak and says it has removed it, but on reboot, it returns.

Combofix did not kill it and there is nothing of note in the HJT log.

It appears that this virus began in January when S&D issued a kill for it, but it has mutated and the current version is not killed.

I have searched all over the net for a fix and there are a lot of people with this problem, but I cannot fidn a fix other than to reinstall windows!

Any and all help gratefully received

Marc

ComboFix 08-03-03.16 - Tim 2008-03-03 22:08:18.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.466 [GMT 0:00]
Running from: C:\Documents and Settings\Tim\Desktop\Copy of ComboFix.exe
((((((((((((((((((((((((( Files Created from 2008-02-03 to 2008-03-03 )))))))))))))))))))))))))))))))
2008-03-03 22:03 . 2008-03-03 22:07 <DIR> d-------- C:\ComboFix
2008-03-03 21:58 . 2004-08-04 05:00 388,608 --a------ C:\CF21830.exe
2008-03-02 14:28 . 2008-03-02 14:28 2 --a------ C:\WINDOWS\msoffice.ini
2008-03-01 08:37 . 2008-03-01 09:43 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-01 00:23 . 2008-03-01 00:23 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-03-01 00:23 . 2008-03-01 08:22 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-02-27 11:56 . 2008-02-27 11:56 <DIR> d-------- C:\sregmrg
2008-02-09 15:39 . 2008-02-09 15:37 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys
2008-02-09 15:37 . 2008-02-09 15:47 <DIR> d-------- C:\Documents and Settings\Tim\.housecall6.6
2008-02-08 21:14 . 2007-01-05 16:29 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\You've Got Pictures Screensaver
2008-02-08 21:14 . 2007-01-05 16:36 <DIR> d--h----- C:\Documents and Settings\Administrator\Application Data\Gtek
2008-02-08 21:14 . 2007-01-05 16:39 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\ATI
2008-02-08 21:14 . 2007-12-31 16:27 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2008-02-08 21:14 . 2008-03-02 14:25 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\AOL
2008-02-05 10:49 . 2008-02-05 10:49 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Comodo
2008-02-05 10:48 . 2008-02-05 10:48 434,252 --a------ C:\WINDOWS\system32\MSVCRTD.DLL
2008-02-05 10:48 . 2008-02-05 10:48 216,576 --a------ C:\WINDOWS\system32\monln.dll
2008-02-05 10:45 . 2008-02-05 10:49 <DIR> d-------- C:\Program Files\Comodo
2008-02-05 10:45 . 2007-11-26 10:38 238,848 --a------ C:\WINDOWS\UNBOC.EXE
2008-02-05 10:45 . 2007-05-08 17:01 208,896 --a------ C:\WINDOWS\CMDLIC.DLL
2008-02-05 10:45 . 2004-08-04 05:00 22,528 --a------ C:\WINDOWS\system32\wsock32.dlb

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-03-02 21:01 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-03-02 18:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-02 14:28 --------- d-----w C:\Program Files\Common Files\AOL
2008-03-02 14:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-03-02 14:25 --------- d-----w C:\Documents and Settings\Traf user\Application Data\AOL
2008-03-02 14:25 --------- d-----w C:\Documents and Settings\Caroline\Application Data\AOL
2008-03-02 14:25 --------- d-----w C:\Documents and Settings\Boys\Application Data\AOL
2008-03-02 14:23 --------- d-----w C:\Program Files\Sophos
2008-02-06 20:45 --------- d-----w C:\Program Files\Google
2008-02-05 15:44 --------- d-----w C:\Program Files\Microsoft AntiSpyware
2008-02-05 10:48 499,712 ----a-w C:\WINDOWS\system32\msvcp71.dll
2008-02-05 10:48 348,160 ----a-w C:\WINDOWS\system32\msvcr71.dll
2008-02-05 10:48 1,060,864 ----a-w C:\WINDOWS\system32\MFC71.dll
2008-02-01 11:23 --------- d-----w C:\Documents and Settings\Traf user\Application Data\Symantec
2008-01-21 20:52 54,764 ----a-w C:\WINDOWS\system32\drivers\astq.tga
2008-01-21 20:07 --------- d-----w C:\Program Files\Cucusoft
2008-01-21 20:07 --------- d-----w C:\Program Files\Common Files\Download Manager
2008-01-16 19:51 --------- d-----w C:\Documents and Settings\Caroline\Application Data\Apple Computer
2008-01-15 19:54 --------- d-----w C:\Documents and Settings\Caroline\Application Data\Symantec
2008-01-15 19:18 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-01-15 19:09 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-01-15 09:54 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-01-15 05:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-13 18:58 --------- d-----w C:\Documents and Settings\Boys\Application Data\Apple Computer
2008-01-12 18:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-12 12:18 --------- d-----w C:\Documents and Settings\Boys\Application Data\Symantec
2008-01-12 12:14 --------- d-----w C:\Program Files\Norton Internet Security
2008-01-11 21:56 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-11 21:56 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-01-11 21:56 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-11 21:56 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-11 21:56 --------- d-----w C:\Program Files\Symantec
2008-01-11 05:53 44,544 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2008-01-10 22:06 --------- d-----w C:\Documents and Settings\Tim\Application Data\Symantec
2008-01-10 22:03 --------- d-----w C:\Program Files\Windows Sidebar
2008-01-07 20:48 --------- d-----w C:\Documents and Settings\Boys\Application Data\CyberLink
2007-12-19 23:01 347,136 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-12-18 09:51 179,584 ------w C:\WINDOWS\system32\dllcache\mrxdav.sys
2007-12-08 05:21 3,592,192 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-12-06 11:01 625,664 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-12-06 11:00 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-12-06 11:00 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-06 04:59 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\system32\oleaut32.dll
2007-12-04 18:38 550,912 ------w C:\WINDOWS\system32\dllcache\oleaut32.dll
2007-10-25 09:09 168 --sh--r C:\WINDOWS\system32\44D8FB902D.sys
2007-10-25 09:10 5,486 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-25 03:51 316784 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-02-06 21:54 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11D4-9B18-009027A5CD4F}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-25 03:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [ ]
"OM2_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2007-09-11 18:43 95536]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 16:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"SigmatelSysTrayApp"="stsystra.exe" [2006-09-22 11:06 282624 C:\WINDOWS\stsystra.exe]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 11:12 90112]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-09-22 11:47 761947]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2006-08-23 16:14 1032192]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-01 04:48 1392640]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-09 20:29 49152]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2007-01-05 16:29 26112]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 05:20 122940]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 19:05 1117184]
"WireLessMouse"="C:\Program Files\12018SC Multimedia Mouse Driver\StartAutorun.exe" [2005-11-30 12:48 94208]
"Lexmark X5100 Series"="C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe" [2003-03-04 12:49 86100]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-12-11 12:10 267048]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-31 13:15 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-25 04:53 714608]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26 29696]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-01-05 16:22:44 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\WINDOWS\\system32\\LEXPPS.EXE"=
"C:\\WINDOWS\\system32\\ftp.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-12 18:32]
S3 Symantec RemoteAssist;Symantec RemoteAssist;"C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe" [2008-01-29 16:09]
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-01-21 20:00:00 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Tim.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-03 22:09:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
Completion time: 2008-03-03 22:10:28
2008-03-02 20:57:11 --- E O F ---

NOTE:We do NOT ask Users to run fixes before helpers have analyzed HJT/KAV scans (http://forums.spybot.info/showthread.php?t=16806 )

[MarcLodge]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:57:33, on 05/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\12018SC Multimedia Mouse Driver\MouseDrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=0070105
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://uk.mcafee.com/root/campaign.asp?cid=16318
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [WireLessMouse] C:\Program Files\12018SC Multimedia Mouse Driver\StartAutorun.exe MouseDrv.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10602 bytes

[MarcLodge]

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, March 07, 2008 3:38:59 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/03/2008
Kaspersky Anti-Virus database records: 610241
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 82793
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 01:17:29

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\ccSubSDK\submissions.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\volatile.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{1C625A7D-1F76-4FF5-ADC0-6B191C97AE8C}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{5638C06E-E85C-48B6-89DB-E100B24FBD8E}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{F3EFABC9-3BE6-4D1A-AE9C-852A868D3C20}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-07_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{F22A2ABC-AE13-46C0-9569-9EF73C7002AA}.ldb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{F22A2ABC-AE13-46C0-9569-9EF73C7002AA}.sds Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\77E0148B.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\Boys\My Documents\My Videos\Download_iPodConvSuitReg.exe Infected: not-a-virus:Downloader.Win32.Keylogger.a skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Tim\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped
C:\Documents and Settings\Tim\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\ApplicationHistory\CLI.EXE.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\om2E.tmp Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\Perflib_Perfdata_7d8.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\Perflib_Perfdata_95c.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tim\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Tim\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{08A95894-2DB1-4AE9-A520-EB0A2A38E3D4}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\astq.tga Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\JETED6D.tmp Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[Shaba]

Hi MarcLodge

* Download GMER from
here (http://www.gmer.net/gmer.zip):
Unzip it and start GMER.exe
Click the rootkit-tab and click scan.

Once done, click the Copy button.
This will copy the results to clipboard.
Paste the results in your next reply.

[MarcLodge]

Shaba,
Thanks for you reply. Gmer log follows:
GMER 1.0.14.14116 - http://www.gmer.net
Rootkit scan 2008-03-09 20:18:03
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.14 ----

SSDT 852AB398 ZwAlertResumeThread
SSDT 85172D40 ZwAlertThread
SSDT 851AFCE8 ZwAllocateVirtualMemory
SSDT 85141180 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\drivers\astq.tga ZwCreateKey [0xF76C3A68] <-- ROOTKIT !!!
SSDT 851340E0 ZwCreateMutant
SSDT 85176908 ZwCreateThread
SSDT 8515D320 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xEE202160]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xEE2026C0]
SSDT 85152508 ZwFreeVirtualMemory
SSDT 8534EB48 ZwImpersonateAnonymousToken
SSDT 852AB2D8 ZwImpersonateThread
SSDT 850D9178 ZwMapViewOfSection
SSDT 85105008 ZwOpenEvent
SSDT \??\C:\WINDOWS\system32\drivers\astq.tga ZwOpenKey [0xF76C3B1C] <-- ROOTKIT !!!
SSDT 8520CAD0 ZwOpenProcessToken
SSDT 850E10B0 ZwOpenSection
SSDT 8533C180 ZwOpenThreadToken
SSDT 851AE960 ZwResumeThread
SSDT 850D8120 ZwSetContextThread
SSDT 851E8958 ZwSetInformationProcess
SSDT 85290A48 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xEE202910]
SSDT 85105068 ZwSuspendProcess
SSDT 850A8C00 ZwSuspendThread
SSDT \??\C:\WINDOWS\system32\drivers\CO_Mon.sys (Behavior Blocker v2007.1 WDM driver (2007.1.1.99)/Symantec Corporation) ZwTerminateProcess [0xF77F6760]
SSDT 8525A190 ZwTerminateThread
SSDT 850D8158 ZwUnmapViewOfSection
SSDT 851DECA8 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.14 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2D9A 80503C76 2 Bytes [ 33, 85 ]
.text astq.tga F76C310D 118 Bytes CALL F76C3112 \??\C:\WINDOWS\system32\drivers\astq.tga
.text astq.tga F76C3184 642 Bytes [ 95, 5F, 04, 00, 00, 85, C0, ... ]
.text astq.tga F76C3407 7 Bytes [ 66, 25, FF, 0F, 8B, 1C, 24 ]
.text astq.tga F76C340F 85 Bytes [ 1B, 01, C3, 03, 5D, F8, 8B, ... ]
.text astq.tga F76C3465 14 Bytes [ 04, 00, 00, 8B, 17, 83, C7, ... ]
.text ...
.text C:\WINDOWS\system32\drivers\astq.tga section is writeable [0xF76C3000, 0x6DEA, 0xE8000020]
? C:\WINDOWS\system32\drivers\astq.tga The system cannot find the file specified.

---- User code sections - GMER 1.0.14 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1848] kernel32.dll!VirtualProtect + 1C 7C801AEC 7 Bytes JMP 036F0034
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!DialogBoxParamW 7E42555F 5 Bytes JMP 42F0F301 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!DialogBoxIndirectParamW 7E432032 5 Bytes JMP 430A17EF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!MessageBoxIndirectA 7E43A04A 5 Bytes JMP 430A1770 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!DialogBoxParamA 7E43B10C 5 Bytes JMP 430A17B4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!MessageBoxExW 7E4505D8 5 Bytes JMP 430A16FC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!MessageBoxExA 7E4505FC 5 Bytes JMP 430A1736 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!DialogBoxIndirectParamA 7E456B50 5 Bytes JMP 430A182A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] USER32.dll!MessageBoxIndirectW 7E4662AB 5 Bytes JMP 42F316B6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] ole32.dll!CoCreateInstanceEx 774FFA6B 5 Bytes JMP 036F00B8
.text C:\Program Files\Internet Explorer\iexplore.exe[1848] ole32.dll!CoGetClassObject 77515DB2 5 Bytes JMP 036F013F

---- Devices - GMER 1.0.14 ----

Device \FileSystem\Ntfs \Ntfs astq.tga

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip astq.tga
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp astq.tga
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp astq.tga
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp astq.tga

Device \Driver\SYMTDI \Device\SymTDI astq.tga
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device BA0C3C8A

AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

---- Services - GMER 1.0.14 ----

Service C:\WINDOWS\system32\drivers\astq.tga (*** hidden *** ) [SYSTEM] astq <-- ROOTKIT !!!

---- Registry - GMER 1.0.14 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\astq@Type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\astq@Start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\astq@ErrorControl 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\astq@ImagePath \??\C:\WINDOWS\system32\drivers\astq.tga
Reg HKLM\SYSTEM\CurrentControlSet\Services\astq\Security
Reg HKLM\SYSTEM\CurrentControlSet\Services\astq\Security@Security 0x01 0x00 0x14 0x80 ...
Reg HKLM\SYSTEM\ControlSet003\Services\astq@Type 1
Reg HKLM\SYSTEM\ControlSet003\Services\astq@Start 1
Reg HKLM\SYSTEM\ControlSet003\Services\astq@ErrorControl 0
Reg HKLM\SYSTEM\ControlSet003\Services\astq@ImagePath \??\C:\WINDOWS\system32\drivers\astq.tga
Reg HKLM\SYSTEM\ControlSet003\Services\astq\Security
Reg HKLM\SYSTEM\ControlSet003\Services\astq\Security@Security 0x01 0x00 0x14 0x80 ...

---- EOF - GMER 1.0.14 ----

[Shaba]

Hi

Run gmer.exe
Click the tab called Processes and click the Safe... button. The computer will reboot and the Gmer screen will open.
Click Files... and browse to the following file:
C:\WINDOWS\system32\drivers\astq.tga
Now click Delete

Now click the Services tab. Click the entries in red one by one with your right mouse button and click Delete... Answer Yes to all the warning windows.
When you've removed all the Service entries in red, reboot your computer.

Reboot.

Re-run gmer.

Post:

- a fresh HijackThis log
- a fresh gmer log

[MarcLodge]

Shaba,
Many thanks for your help so far.

GMER 1.0.14.14116 - http://www.gmer.net
Rootkit scan 2008-03-10 20:03:00
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.14 ----

SSDT 83FFF100 ZwAlertResumeThread
SSDT 83FD5168 ZwAlertThread
SSDT 846EA240 ZwAllocateVirtualMemory
SSDT 851BBFB0 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xEE19AEE0]
SSDT 84060F38 ZwCreateMutant
SSDT 83FF6978 ZwCreateThread
SSDT 85318F30 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xEE19B160]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xEE19B6C0]
SSDT 84097840 ZwFreeVirtualMemory
SSDT 83EDDB48 ZwImpersonateAnonymousToken
SSDT 85361438 ZwImpersonateThread
SSDT 83FF7BA0 ZwMapViewOfSection
SSDT 83F10AA0 ZwOpenEvent
SSDT 83F07780 ZwOpenProcessToken
SSDT 84011980 ZwOpenSection
SSDT 8408F4E0 ZwOpenThreadToken
SSDT 8511DB50 ZwResumeThread
SSDT 83F49E98 ZwSetContextThread
SSDT 84D3B790 ZwSetInformationProcess
SSDT 84134958 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xEE19B910]
SSDT 83FF5F38 ZwSuspendProcess
SSDT 83F4D100 ZwSuspendThread
SSDT 8411E060 ZwTerminateProcess
SSDT 83F4D168 ZwTerminateThread
SSDT 83F22E48 ZwUnmapViewOfSection
SSDT 84D324F8 ZwWriteVirtualMemory

---- Devices - GMER 1.0.14 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device BA2F9C8A
Device BA300821

AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.14 ----

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:04:56, on 10/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\12018SC Multimedia Mouse Driver\MouseDrv.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Tim\Desktop\gmer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=0070105
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://uk.mcafee.com/root/campaign.asp?cid=16318
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [WireLessMouse] C:\Program Files\12018SC Multimedia Mouse Driver\StartAutorun.exe MouseDrv.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10694 bytes

[Shaba]

Hi

Delete this:

C:\Documents and Settings\Boys\My Documents\My Videos\Download_iPodConvSuitReg.exe

Empty Recycle Bin.

Re-scan with kaspersky.

Post:

- a fresh HijackThis log
- kaspersky report

[MarcLodge]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:04:39, on 12/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\12018SC Multimedia Mouse Driver\MouseDrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=0070105
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://uk.mcafee.com/root/campaign.asp?cid=16318
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [WireLessMouse] C:\Program Files\12018SC Multimedia Mouse Driver\StartAutorun.exe MouseDrv.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10731 bytes

[MarcLodge]

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 12, 2008 12:02:06 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 11/03/2008
Kaspersky Anti-Virus database records: 624774
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 83069
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:11:03

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\volatile.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{17C85EE8-7CD0-4CB1-919D-62BA718EAFC2}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{61FCD884-6E76-49D4-9A56-AC602E3ED921}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{6512AEDE-ACA5-4A9C-B2D0-1EC4DC86E162}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{852A96B4-1B84-46F7-B10B-65785B5E1469}.DAT Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-11_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{63BAAC5A-7DBE-4288-AF2F-2D73578957D2}.ldb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{63BAAC5A-7DBE-4288-AF2F-2D73578957D2}.sds Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\EED9B8DC.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Tim\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped
C:\Documents and Settings\Tim\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\ApplicationHistory\CLI.EXE.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\History\History.IE5\MSHist012008031120080312\index.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\om2A.tmp Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\Perflib_Perfdata_7e8.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temp\Perflib_Perfdata_834.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Tim\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Tim\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Tim\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\TEMP\JETB64F.tmp Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[Shaba]

Hi

That looks good :)

Still problems?

[MarcLodge]

It doesn't error on my wireless network, so I will test out later and report back.

Marc

[Shaba]

Hi

That's ok, take your time :)

[Shaba]

MarcLodge?

[MarcLodge]

Shaba,
Once again, very many thanks for all your help. My friend took his computer back, and only let me know on Monday that it had cleared the problem. The virus is now no more.

Regards,

Marc

[Shaba]

Hi

Then here comes final instructions:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) 6 Update 5 (http://java.sun.com/javase/downloads/index.jsp) and save it to your desktop.
Scroll down to where it saysThe Java SE Runtime Environment (JRE) allows end-users to run Java applications..
Click the Download button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Next we remove all used tools.

Please download OTMoveIt2 (http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe) and save it to desktop.

Double-click OTMoveIt2.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

Instructions for Spybot S & D (http://www.bleepingcomputer.com/forums/?showtutorial=43)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean! :bigthumb:

[Shaba]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.