[LOGS] Problem Removing Servicescmd

L

LordDoom

New member
Hi, I been having problems removing servicescmd entries from the registry. I have followed all the possible solutions to no avail. It started when I allowed an activex to run on my computer without thinking. All of a sudden I had many pop ups, my norton anti virus was disabled and my windows firewall was gone. I updated my Spybot - Search & Destroy, Ad-Aware SE Personal, and Norton Anti-virus. I have run them both on safe mode and normal mode. They are able to delete all the files except the servicescmd registry entries. I will post the info from the HijackThis in a moment.
 
Here is the logfile from Hijackthis

Logfile of HijackThis v1.99.1
Scan saved at 12:45:10 AM, on 19/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sierra\Planner\PLNRnote.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Shahram Zaheer\My Documents\Downloads\Software\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yorku.ca/yorkweb/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Event Planner Reminders.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://quartz.atkinson.yorku.ca/qp2.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1137765597140
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
 
I have also done online panda scan as recommended on this site. The funny thing is that none of these are being detected by my Norton Anti Virus that is up to date. I think my Norton and Windows Firewall might have been infected as well. Anyways, here is the Panda Active Scan summary:

Incident Status Location

Adware:adware/azesearch Not disinfected C:\WINDOWS\SYSTEM32\azebar.xml
Spyware:spyware/surfsidekick Not disinfected C:\Documents and Settings\Shahram Zaheer\Local Settings\Temporary Internet Files\Ssk.log
Adware:adware/secure32 Not disinfected C:\WINDOWS\country.exe
Adware:adware/dollarrevenue Not disinfected C:\WINDOWS\drsmartload2.dat
Adware:adware/adurl Not disinfected C:\WINDOWS\icont.exe
Adware:adware/cws.loadadv Not disinfected C:\WINDOWS\loadadv728.exe
Adware:adware/isearch Not disinfected C:\WINDOWS\tool2.exe
Adware:adware/cws.searchmeup Not disinfected C:\WINDOWS\tool3.exe
Adware:adware/searchexe Not disinfected Windows Registry
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@ad.yieldmanager[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@dist.belnk[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@ad.yieldmanager[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@dist.belnk[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Shahram Zaheer\Local Settings\Temp\Cookies\shahram zaheer@ad.yieldmanager[2].txt
Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\Shahram Zaheer\Local Settings\Temp\Cookies\shahram zaheer@azjmp[2].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Shahram Zaheer\Local Settings\Temp\Cookies\shahram zaheer@stats1.reliablestats[2].txt
Adware:Adware/nCase Not disinfected C:\Documents and Settings\Shahram Zaheer\Local Settings\Temporary Internet Files\Content.IE5\2543ETQ1\AppWrap[1].exe
Dialer:Dialer.FXW Not disinfected C:\WINDOWS\country.exe
Adware:Adware/AzeSearch Not disinfected C:\WINDOWS\Downloaded Program Files\azesearch.inf
Adware:Adware/nCase Not disinfected C:\WINDOWS\icont.exe
Virus:Trj/Torpig.AD Disinfected C:\WINDOWS\kl1.exe
Adware:Adware/Secure32 Not disinfected C:\WINDOWS\loadadv728.exe
Virus:Bck/Haxdoor.HF Disinfected C:\WINDOWS\system32\tcpwrk.dll
Spyware:Cookie/888 Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@888[1].txt
Spyware:Cookie/888 Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@888[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@ad.yieldmanager[1].txt
Spyware:Cookie/Apmebf Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@apmebf[2].txt
Spyware:Cookie/Cassava Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@cassava[1].txt
Spyware:Cookie/Paypopup Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@paypopup[1].txt
Spyware:Cookie/QkSrv Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@qksrv[2].txt
Spyware:Cookie/Zedo Not disinfected C:\WINDOWS\Temp\Cookies\shahram zaheer@zedo[2].txt
Adware:Adware/SpySheriff Not disinfected C:\WINDOWS\tool2.exe
Virus:Trj/Goldun.GR Disinfected C:\WINDOWS\tool3.exe
Adware:Adware/DollarRevenue Not disinfected C:\WINDOWS\winsysban9.exe
Adware:Adware/DollarRevenue Not disinfected C:\WINDOWS\winsysupd9.exe
 
Any suggestions will be greatly appreciated. I will try to update and run a new Norton Virus Scan once again. Thanks in Advance for the help
 
I followed the recommendations posted on a sticky thread by tashi on how to remove SpyAxe, SpySheriff and other desktop type hijacks.
I did every thing on safe mode as advised.
Here is my log from smitRem:

smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: 19/02/2006
The current time is: 2:06:38.95

Running from
C:\Documents and Settings\Shahram Zaheer\Desktop\smitRem

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run SharedTask Export

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Install.dat


~~~ Favorites ~~~



~~~ system32 folder ~~~

logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

secure32.html


~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 700 'explorer.exe'
Killing PID 700 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deleting files

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~


~~~ Wininet.dll ~~~

CLEAN! :)

After this I ran the Spybot and found no ad wares.

Finally ran the ewido, here is the log from it:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 3:14:20 AM, 19/02/2006
+ Report-Checksum: BF82DC4C

+ Scan result:

C:\Documents and Settings\Shahram Zaheer\Cookies\shahram zaheer@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Shahram Zaheer\Local Settings\Temporary Internet Files\Content.IE5\2543ETQ1\AppWrap[1].exe -> Adware.AdURL : Cleaned with backup
C:\Documents and Settings\Shahram Zaheer\My Documents\Downloads\Software\Norton\Norton Antivirus 2002\norton serial.exe -> Backdoor.SubSeven.pac : Cleaned with backup
C:\WINDOWS\azesearch.bmp -> Adware.Azesearch : Cleaned with backup
C:\WINDOWS\country.exe -> Trojan.Dialer.my : Cleaned with backup
C:\WINDOWS\icont.exe -> Adware.AdURL : Cleaned with backup
C:\WINDOWS\loadadv728.exe -> Downloader.Agent.aer : Cleaned with backup
C:\WINDOWS\system32\mmxtcpip.sys -> Logger.Haxspy.p : Cleaned with backup
C:\WINDOWS\tool2.exe -> Not-A-Virus.Hoax.Win32.Renos.bj : Cleaned with backup


::Report End

Now my computer is running much better. I also did a new HijackThis scan:
Logfile of HijackThis v1.99.1
Scan saved at 3:23:02 AM, on 19/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Extra Program Files\Anti-Virus Utilities\Ewido Anti-Malware\ewidoctrl.exe
C:\Extra Program Files\Anti-Virus Utilities\Ewido Anti-Malware\ewidoguard.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sierra\Planner\PLNRnote.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Shahram Zaheer\My Documents\Downloads\Software\HijackThis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yorku.ca/yorkweb/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Event Planner Reminders.lnk = C:\Program Files\Sierra\Planner\PLNRnote.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://quartz.atkinson.yorku.ca/qp2.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1137765597140
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Extra Program Files\Anti-Virus Utilities\Ewido Anti-Malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Extra Program Files\Anti-Virus Utilities\Ewido Anti-Malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Extra Program Files\Anti-Virus Utilities\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

My main concern now is that my Norton Anti Virus still is not being able to set to auto protect as it gives me the error "Norton AntiVirus has encountered an internal program error" (4002,516). Should I just delete Norton? Also, I cannot get my windows firewall working again. It says windows cannot display windows firewall settings.

Sorry for the long post but I am trying to fix this for the last 8 hrs now )= So tell me what should I do now, Thanks.
 
hi

i think you should try a repair install of norton from add remove programs

also
Download and Save Blacklight to your desktop:

Double-click blbeta.exe then accept the agreement, click > scan then > next

You'll see a list of all items found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers).

Copy and paste this log in your next reply. Don't choose the rename option yet! I want to see the log first, because legitimate items can also be present there, such as "wbemtest.exe"
 
Due to lack of responses this thread is closed
If you still need assistance a new log will be needed, send me or Tashi a PM or email and we will re-open it.
 
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