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View Full Version : Bug: Freeze on Fix All Problems



schitzn
2008-03-05, 14:54
As a computer tech, I do a lot of spyware removal.

Spybot is a fantastic tool.

However, upon running Fix all Problems after scanning, on some heavily infected machines, it starts clearing up and I can see the items change to green ticks, it seems to get stuck and stop.

The window is movable, but im stuck with an hourglass and an unresponsive spybot.


On some occasions I stumble across a message box (critical) advising of could not acess xxx due to low memory or out of memory, something to that effect.

Is this a common problem when coming to the point of removing spyware with spybot.

A forced terminate of spybot and a few more passes normally clears the problem up entirely, its primarly the first run on heavily infected machines.

Anything I can do or supply to assist with narrowing this issue further (Im sure to get more like this)!

spybotsandra
2008-03-05, 15:03
Hello,

We need some more information.
Which version of Spybot-S&D are you running?
Do you have the latest updates installed?

Which operating system (Windows) are you running?
Do you have other processes running?

Which items do you mean exactly?
What are they named?

Best regards
Sandra
Team Spybot