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View Full Version : ADWARE_BHJK Removal 2



funkmeister99
2008-03-07, 07:16
I was asked to have a new fresh HJT log and therefore here it is for the possible viruses on my computer. I have not turned it off since the last post.

The last thread was originally here:

http://forums.spybot.info/showthread.php?t=23934

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:35:43 PM, on 3/6/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1290534192-1829481913-581620476-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Maria')
O4 - HKUS\S-1-5-21-1290534192-1829481913-581620476-1002\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Jinin')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 5045 bytes


This is my old Kasperky Log, for this may be more efficient than a new one assuming it hasn't been infected or something (since my Trend Micro PC Cillin most likely got infected, and continues to somehow happen).

funkmeister99
2008-03-07, 07:17
This is the Old Kasperky Scan.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, February 16, 2008 3:57:38 AM
Operating System: Microsoft Windows Vista Professional, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 16/02/2008
Kaspersky Anti-Virus database records: 568597
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 71720
Number of viruses found: 4
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 01:08:21

Infected Object Name / Virus Name / Last Action
C:\Program Files\ShopGuide\shpguide9b.dll Infected: not-a-virus:AdWare.Win32.CashOn.ad skipped
C:\Program Files\ShopGuide\shpsv.dll Infected: not-a-virus:AdWare.Win32.CashOn.ae skipped
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp/Setup.exe Infected: P2P-Worm.Win32.Kapucen.ac skipped
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp ZIP: infected - 1 skipped
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp CryptFF.b: infected - 1 skipped
C:\Program Files\Trend Micro\Internet Security\Trusted.dat Object is locked skipped
C:\Program Files\WebGuide\websv.dll Infected: not-a-virus:AdWare.Win32.CashOn.y skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\82aa1a1ee4b457405bfe80591bdf2110_a3eabb50-dbef-478a-9f90-43d1d896175a Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f429ea606d6ff1e01a5229f1_a3eabb50-dbef-478a-9f90-43d1d896175a Object is locked skipped
C:\ProgramData\Microsoft\User Account Pictures\Jinin.dat Object is locked skipped
C:\ProgramData\Microsoft\User Account Pictures\Maria.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Ahead\Nero Home\bl.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Ahead\Nero Home\is2.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TM.blf Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_001_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_002_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_003_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Temp\FXSAPIDebugLogFile.txt Object is locked skipped
C:\Users\Cognitron\AppData\Local\Temp\~DFD950.tmp Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\cert8.db Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\formhistory.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\history.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\key3.db Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\parent.lock Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\search.sqlite Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\urlclassifier2.sqlite Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT Object is locked skipped
C:\Users\Cognitron\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Cognitron\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TM.blf Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Installer\MSICAF6.tmp Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000003.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG1 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG2 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.blf Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TM.blf Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\21D7529435092A1DD242FD6ACF494493.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8A20D7181B570E2E2142FB6261D170A2.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\B8F066315788F9A2DF744CF3A9F7F3D6.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-BitLocker-DrivePreparationTool%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-BitLocker-DrivePreparationTool%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Help%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\Tasks\User_Feed_Synchronization-{194DC596-4055-4332-8CB1-ACAE27A008B5}.job Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped

Scan process completed.

funkmeister99
2008-03-07, 07:20
The New Scan:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, March 06, 2008 10:13:04 PM
Operating System: Microsoft Windows Vista Professional, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/03/2008
Kaspersky Anti-Virus database records: 601871
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Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\

Scan Statistics:
Total number of scanned objects: 69869
Number of viruses found: 1
Number of infected objects: 3
Number of suspicious objects: 0
Duration of the scan process: 00:55:44

Infected Object Name / Virus Name / Last Action
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp/Setup.exe Infected: P2P-Worm.Win32.Kapucen.ac skipped
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp ZIP: infected - 1 skipped
C:\Program Files\Trend Micro\Internet Security\Quarantine\B1A.tmp CryptFF.b: infected - 1 skipped
C:\Program Files\Trend Micro\Internet Security\Trusted.dat Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\82aa1a1ee4b457405bfe80591bdf2110_a3eabb50-dbef-478a-9f90-43d1d896175a Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f429ea606d6ff1e01a5229f1_a3eabb50-dbef-478a-9f90-43d1d896175a Object is locked skipped
C:\ProgramData\Microsoft\User Account Pictures\Jinin.dat Object is locked skipped
C:\ProgramData\Microsoft\User Account Pictures\Maria.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Ahead\Nero Home\bl.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Ahead\Nero Home\is2.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TM.blf Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows\UsrClass.dat{7deb03b3-b58c-11dc-9e45-000c6e635f78}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\Cognitron\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_001_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_002_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_003_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Mozilla\Firefox\Profiles\qxoo8z8y.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Users\Cognitron\AppData\Local\Temp\FXSAPIDebugLogFile.txt Object is locked skipped
C:\Users\Cognitron\AppData\Local\Temp\~DFF738.tmp Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\cert8.db Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\formhistory.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\history.dat Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\key3.db Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\parent.lock Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\search.sqlite Object is locked skipped
C:\Users\Cognitron\AppData\Roaming\Mozilla\Firefox\Profiles\qxoo8z8y.default\urlclassifier2.sqlite Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT Object is locked skipped
C:\Users\Cognitron\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Cognitron\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TM.blf Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Cognitron\NTUSER.DAT{0f69446d-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Installer\MSICAF6.tmp Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000003.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG1 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG2 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694468-6a70-11db-8eb3-985e31beb686}.TxR.blf Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TM.blf Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{0f694469-6a70-11db-8eb3-985e31beb686}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\21D7529435092A1DD242FD6ACF494493.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8A20D7181B570E2E2142FB6261D170A2.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\B8F066315788F9A2DF744CF3A9F7F3D6.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-BitLocker-DrivePreparationTool%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-BitLocker-DrivePreparationTool%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Help%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\Tasks\User_Feed_Synchronization-{194DC596-4055-4332-8CB1-ACAE27A008B5}.job Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped

Scan process completed.



Hi there.

My personal preference is Eset NOD32.
http://www.eset.com/index.php

Closely followed by Kaspersky, which takes up a little more resources but has a very through resident scanner.
http://usa.kaspersky.com/products/anti-virus.php How much do those cost?

funkmeister99
2008-03-18, 18:50
Nevermind, it is still a problem, but now for my mother.

This was on my mother's computer but my father fixed my computer now, and so I'm good to go.