not sure which items of the log to fix

[Jack H08]

hi folks, ran a spybot check on my girlfriend's laptop again after I had tried it before and got caught in a circle of error messages and had to give up. I'm new to this and want to check with you folks first before fixing anything. (I think that on a first try I had already fixed a few items but then somehow got stuck in the middle. Can you tell me how to proceed please? The log is too long to paste here.
Thanks for an answer!

[tashi]

Hello,

and got caught in a circle of error messages and had to give up.

What did the error messages say and which version of Spybot-S&D are you running?

Open Spybot Search & Destroy > Help > About.

Cheers.

[Jack H08]

THanks for a quick response!
I'm running version 1.5.2.20
Error messages were:
Unexpected error in fixing problems (Cannot open file "C:\WINDOWS\wininit.ini")
Failed to load C:\Programme\Spybot-Search_Destroy\DelZip179.dll
SpybotSD.exe-Abbild fehlerhaft
C:\programme\hotbar\bin\10.0.356.0\hotbarsahook.dll ist keine gültige Windows-Datei überprüfen sie dies mit der Installationsdiskette.
Windows-Fehler in Anwendung konnte nicht richtig initialisiert werden (ocx0000017).

In the meantime I also ran Kaspersky online scanner and saved a log as a textfile to my desktop. It shows 27 viruses and 57 infected objects. Let's get rid of them!
Thanks for telling me how.

[Terminator]

For the delzip179.dll problem see here http://forums.spybot.info/showthread.php?p=170595&highlight=delzip179.dll#post170595. A few people have reported problems with that file and some have reported that Uninstalling Spybot, removing all the relevent entries and then reinstalling it solves the problem.

[tashi]

Hi there,


In the meantime I also ran Kaspersky online scanner and saved a log as a textfile to my desktop. It shows 27 viruses and 57 infected objects. Let's get rid of them!
Thanks for telling me how.

You can post your logs to our Spybot-S&D in deutsch forum (http://forums.spybot.info/forumdisplay.php?f=15)

Or our english one: Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22)

Instructions for posting in the latter here: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Cheers.

[Jack H08]

Hi there,
clicked on the link and tried to download the recommended HijackThis version but got this error message:
http://www.trendsecure.com/portal/en-US/error/error_page/404

Anyway I uninstalled the previous version (v.1.99.1.) and I'm posting the Kaspersky scan results here:
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[Jack H08]

Thanks Tashi, I posted it in the malware removal forum now. see: http://forums.spybot.info/showthread.php?p=172632#post172632

[tashi]

Cheers, you might want to add the HJT log to that topic. :D: