Multiple Problems - Very Poor Performance

[Johnson300]

Hello,

Start-up is slow - launch of IE and other programs takes a while - Lots of lockups too

I have scanned with Spybot - removed 1 tracking cookie

Here are is the log from HJT......I have the Kapersky log as well but it was too long to post......should I post it in a seperate post within this thread? I included the info. on the Kapersky scan to show what it found.

Please help me remove the bad stuff........Thanks



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:20:49 AM, on 13/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8088
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {491AF6C5-21F2-46E1-C653-3DF529127D7B} - C:\WINDOWS\wcidBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {85CF4327-68DE-1974-B32E-766E84A9706C} - C:\WINDOWS\wcidBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Norton Confidence Online - {144FDEB7-A23D-4D39-A00E-AA44195535B6} - C:\WINDOWS\wcidButton.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {298BFFEE-662D-11D5-ADAF-00E0810232D7} (lgbplay Class) - https://video.manheim.com/lib/LiveSound.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138232482093
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1142962579421
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (MSN Games – Hearts) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab67031.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab56649.cab
O16 - DPF: {CCC46940-DED0-476C-A27E-115B10DAE0B4} - http://td.nortonconfidenceonline.com/plug-in/WSAS.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe (file missing)
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 12963 bytes

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-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, March 13, 2008 6:27:49 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/03/2008
Kaspersky Anti-Virus database records: 627666
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 95057
Number of viruses found: 1
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 02:47:20

[Johnson300]

Here is the Kaspersky scan log


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, March 13, 2008 6:27:49 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/03/2008
Kaspersky Anti-Virus database records: 627666
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 95057
Number of viruses found: 1
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 02:47:20

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12082006-042747.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\All Users\Documents\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\PS2Trial.wpl Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArtSmall.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArt_{08115859-E625-4BCD-83A8-57E01873B42F}_Large.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArt_{08115859-E625-4BCD-83A8-57E01873B42F}_Small.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9 (Scherzo).wma Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Folder.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\New Stories (Highway Blues).wma Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Blue hills.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Sunset.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Thumbs.db Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Water lilies.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Winter.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Videos\Desktop.ini Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Hotmail - Inbox.dbx Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{A06FB265-FAA6-4B93-9144-9CBF38E1DFE8} Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\History\History.IE5\MSHist012008031320080314\index.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\0LQZSDQF\1C5225B9-B73C-4B48-8C3D-9C61AD682E63[1]/[From 10lbsin10days <Rlmarble@yahoo.com.mx>][Date Tue, 28 Mar 2006 13:11:32 -0800 (EST)]/Rlmarble-Lose-10poundsIn10days.htm Infected: Trojan.JS.Redirector.b skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\0LQZSDQF\1C5225B9-B73C-4B48-8C3D-9C61AD682E63[1] Mail: infected - 1 skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\C96Z0T2B\249EE8F6-59CF-4A0C-8EEF-0808483C3610[1]/[From gratifyladies <Mbjohnson59@yahoo.com.mx>][Date Sun, 26 Mar 2006 06:33:47 -0800 (EST)]/Mbjohnson59_click-PERMANENTENLARGER.htm Infected: Trojan.JS.Redirector.b skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\C96Z0T2B\249EE8F6-59CF-4A0C-8EEF-0808483C3610[1] Mail: infected - 1 skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\WXANCP23\8073C66A-6D43-4030-B8AD-59A3F8F3709D[1]/[From gratifyladies <Friitz@yahoo.com.mx>][Date Sun, 26 Mar 2006 06:06:23 -0800 (EST)]/Friitz_click-PERMANENTENLARGER.htm Infected: Trojan.JS.Redirector.b skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\WXANCP23\8073C66A-6D43-4030-B8AD-59A3F8F3709D[1] Mail: infected - 1 skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\~DFA73C.tmp Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\~DFFC89.tmp Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\~DFFCAB.tmp Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\ntuser.dat Object is locked skipped
C:\Documents and Settings\Gooderham.LAPTOP\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_7f4.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_76.trc Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP760\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I am going to show you this junk from the Kaspersky scan, nothing shows in HJT, my guess is this is causing all of your issues.

C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\0LQZSDQF\1C5225B9-B73C-4B48-8C3D-9C61AD682E63[1]/[From 10lbsin10days <Rlmarble@yahoo.com.mx>][Date Tue, 28 Mar 2006 13:11:32 -0800 (EST)]/Rlmarble-Lose-10poundsIn10days.htm ------> Trojan.JS.Redirector.b
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\0LQZSDQF\1C5225B9-B73C-4B48-8C3D-9C61AD682E63[1] Mail: infected - 1
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\C96Z0T2B\249EE8F6-59CF-4A0C-8EEF-0808483C3610[1]/[From gratifyladies <Mbjohnson59@yahoo.com.mx>][Date Sun, 26 Mar 2006 06:33:47 -0800 (EST)]/Mbjohnson59_click-PERMANENTENLARGER.htm ------> Trojan.JS.Redirector.b
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\C96Z0T2B\249EE8F6-59CF-4A0C-8EEF-0808483C3610[1] Mail: infected - 1
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\WXANCP23\8073C66A-6D43-4030-B8AD-59A3F8F3709D[1]/[From gratifyladies <Friitz@yahoo.com.mx>][Date Sun, 26 Mar 2006 06:06:23 -0800 (EST)]/Friitz_click-PERMANENTENLARGER.htm ------> Trojan.JS.Redirector.bC:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\Content.IE5\WXANCP23\8073C66A-6D43-4030-B8AD-59A3F8F3709D[1] Mail: infected - 1

You understand these came in as infected email and someone had to open the junk. Read about it here:
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=JS_REDIR.AH

Open Internet Explorer > Tools > Internet Options > Delete > Delete files and cookies, the rest is up to you. Close IE.
To be sure, I want you to navigate to the TIF folder here:
C:\Documents and Settings\Gooderham.LAPTOP\Local Settings\Temp\Temporary Internet Files\
and delete the contents. A few old files may not delete, but you can see the names of the files above.

Empty your Recycle Bin on the Desktop and restart the computer. Run a new Kasperson Online scan and let me know if that took care of your problem.

Thanks

[Johnson300]

.


Hello.....I did everything as directed.

Ran another scan and it came up clean.

Still not 100% though......problems still occur intermittently

Slow page loads (sometimes loads in seperate blocks)
Slow page closing (scrolls slowy down screen)
Mouse function hangs (as though it's busy doing something else)

Also, I only have the windows firewall and virus protection. Is that enough? If I install something else, do I have to disable the windows protection to avoid conflicts?

Thanks for your help


.

[pskelley]

Thanks for the feedback, since HJT is showing nothing and KOS is clean, you may have issues other than malware? I'll get to your questions before we finish.

1) Let's do some investigating to see what we can find out.
Please download Deckard's System Scanner (DSS) (http://www.techsupportforum.com/sectools/Deckard/dss.exe) and save it to your Desktop.
Close all other windows before proceeding.
Double-click on dss.exe and follow the prompts.
When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.


2) Download Malwarebytes' Anti-Malware to your desktop.
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Thanks

[Johnson300]

Hello, here are the logs as requested.

Just FYI....after I ran the scans I tried to open IE to make this post. The window opened with just the title bars at the top and the body of the window blank (white) and then nothing else. No activity was showing on the hard drive light. I had to ctrl/alt/del to end the task. IE finally worked on the 3rd attempt.

-------------------------------------

Deckard's System Scanner v20071014.68
Run by Gooderham on 2008-03-20 07:32:25
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
59: 2008-03-20 11:32:44 UTC - RP766 - Deckard's System Scanner Restore Point
58: 2008-03-19 14:26:55 UTC - RP765 - System Checkpoint
57: 2008-03-18 11:59:32 UTC - RP764 - Software Distribution Service 3.0
56: 2008-03-18 04:12:55 UTC - RP763 - Removed Windows Live Messenger
55: 2008-03-17 14:09:26 UTC - RP762 - System Checkpoint


-- First Restore Point --
1: 2008-01-06 23:13:25 UTC - RP708 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 248 MiB (512 MiB recommended).


-- HijackThis (run as Gooderham.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:36:31 AM, on 20/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Gooderham.LAPTOP\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Gooderham.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.ca/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8088
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {85CF4327-68DE-1974-B32E-766E84A9706C} - C:\WINDOWS\wcidBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {298BFFEE-662D-11D5-ADAF-00E0810232D7} (lgbplay Class) - https://video.manheim.com/lib/LiveSound.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138232482093
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1142962579421
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (MSN Games – Hearts) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab67031.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe (file missing)
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 12719 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 APPDRV - c:\windows\system32\drivers\appdrv.sys <Not Verified; Dell Inc; Application Driver>
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.2.0.3) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.2.0.3>
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys <Not Verified; Arcsoft, Inc.; Arcsoft(R) ASPI Shell>

S3 Ser2pl (Prolific2 Serial port driver) - c:\windows\system32\drivers\ser2pl.sys <Not Verified; Prolific Technology Inc.; Prolific USB-to-Serial Bridge Cable>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 NICCONFIGSVC - c:\program files\dell\nicconfigsvc\nicconfigsvc.exe <Not Verified; Dell Inc.; NicConfigSvc>

S2 Avg7Alrt (AVG7 Alert Manager Server) - c:\progra~1\grisoft\avg7\avgamsvr.exe (file missing)
S2 AVGEMS (AVG E-mail Scanner) - c:\progra~1\grisoft\avg7\avgemc.exe (file missing)
S2 McDetect.exe (McAfee WSC Integration) - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
S2 McTskshd.exe (McAfee Task Scheduler) - c:\progra~1\mcafee.com\agent\mctskshd.exe (file missing)
S3 mcupdmgr.exe (McAfee SecurityCenter Update Manager) - c:\progra~1\mcafee.com\agent\mcupdmgr.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Dell Wireless 1370 WLAN Mini-PCI Card
Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_00051028&REV_02\4&2FA23535&0&18F0
Manufacturer: Broadcom
Name: Dell Wireless 1370 WLAN Mini-PCI Card
PNP Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_00051028&REV_02\4&2FA23535&0&18F0
Service: BCM43XX


-- Scheduled Tasks -------------------------------------------------------------

2008-03-18 08:38:17 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2007-12-22 04:14:43 358 --a------ C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (LAPTOP-Gooderham).job


-- Files created between 2008-02-20 and 2008-03-20 -----------------------------

2008-03-17 20:31:13 0 d-------- C:\Documents and Settings\Gooderham.LAPTOP\Application Data\Malwarebytes
2008-03-17 20:30:46 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-03-17 20:30:45 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-03-13 11:34:42 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-03-13 11:19:45 0 d-------- C:\Program Files\Trend Micro
2008-02-28 02:50:55 691545 --a------ C:\WINDOWS\unins000.exe
2008-02-28 02:50:54 2545 --a------ C:\WINDOWS\unins000.dat


-- Find3M Report ---------------------------------------------------------------

2008-03-18 00:13:10 0 d-------- C:\Program Files\Windows Live
2008-03-04 16:35:01 0 d-------- C:\Program Files\Microsoft Silverlight
2008-02-26 20:45:40 0 d-------- C:\Program Files\Windows Live Safety Center
2008-02-05 02:08:28 0 d-------- C:\Program Files\LimeWire
2008-02-01 11:16:09 0 d-------- C:\Documents and Settings\Gooderham.LAPTOP\Application Data\AdobeUM
2008-01-30 14:36:50 0 d-------- C:\Program Files\Lavasoft
2008-01-30 14:35:04 0 d-------- C:\Program Files\Common Files
2008-01-30 14:35:04 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-30 14:24:38 0 d-------- C:\Documents and Settings\Gooderham.LAPTOP\Application Data\Lavasoft
2008-01-25 10:36:43 0 d-------- C:\Documents and Settings\Gooderham.LAPTOP\Application Data\GameHouse
2008-01-25 10:36:40 0 d-------- C:\Program Files\GameHouse
2008-01-24 06:16:43 2620 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2008-01-24 06:16:43 56 -r-hs---- C:\WINDOWS\system32\7C208F4B37.sys
2008-01-22 18:44:02 0 d-------- C:\Documents and Settings\Gooderham.LAPTOP\Application Data\LimeWire
2008-01-20 08:08:32 0 d-------- C:\Program Files\MSN Games


...........to be continued

[Johnson300]

.


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [24/06/2005 08:36 AM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [19/07/2005 12:09 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [19/07/2005 12:06 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [19/07/2005 12:10 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 01:11 AM]
"SigmatelSysTrayApp"="stsystra.exe" [10/09/2005 01:19 AM C:\WINDOWS\stsystra.exe]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" []
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [01/09/2005 07:24 PM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [23/02/2005 06:19 PM]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [19/12/2005 08:46 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [19/12/2005 08:47 PM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [10/06/2005 12:44 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [10/06/2005 12:44 PM]
"BuildBU"="c:\dell\bldbubg.exe" [19/12/2005 08:24 PM]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [23/03/2005 07:26 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [31/05/2005 06:33 AM]
"LVCOMS"="C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE" [24/09/2001 09:39 AM]
"EPSON Stylus CX4200 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.exe" [07/03/2005 03:00 PM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [03/11/2006 07:20 PM]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [24/08/2007 08:00 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 07:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [25/06/2007 07:35 AM]
"Update Manager"="C:\Program Files\Rogers\Update Manager\UpdateManager.exe" [27/02/2006 03:15 PM]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" []
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [28/01/2008 12:43 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [11/03/2006 5:42:20 PM]
AOL 9.0 Tray Icon.lnk - C:\Program Files\AOL 9.0\aoltray.exe [19/12/2005 8:46:10 PM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [19/12/2005 8:45:17 PM]
Event Reminder.lnk - C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE [01/04/2007 5:30:12 PM]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8002 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-03-20 07:37:20 ------------


********************************

[Johnson300]

.


I can't locate the "Extra Text".....it was there, now it's gone.

I ran DSS again a couple of times......it now only produces the "main text"


*************************************


Malwarebytes' Anti-Malware 1.09
Database version: 509

Scan type: Full Scan (C:\|)
Objects scanned: 111449
Time elapsed: 34 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[pskelley]

Don't concern yourself, nothing I see indicates a malware issues, even the MBAM scan is clean as you can see. I believe you have hardware issues and that is not something I can help with. I would like to look at a diagnostic report from here: http://www.pcpitstop.com/pcpitstop/
It may show us something, you have to register (free) to save the scan, then post a link to the test results so I can see the report. Here is a tutorial if it helps:
http://www.pcpitstop.com/techexpress/howto1.asp

The DSS scan showed you need RAM but I don't believe that could cause the issues you are having. I am wondering if the computer is overheating, how long since you cleaned the dust out of the fans, etc.?

Thanks

[Johnson300]

.


Hello.....here is the link to the results as requested:

http://www.pcpitstop.com/techexpress.asp?id=SQVTTW61DDGSVBLG

Thanks


.

[pskelley]

You never answered my question, how long has it been since the dust has been cleaned out of the fans, etc?

You have a lot of minor issues and one major. Click on the links and follow the directions. I do not suggest you purchase anything and they will try to sell you stuff, nature of the business.

Check IE Restricted Sites zone <<< check this first.
http://www.pcpitstop.com/pcpitstop/SecIEZone.asp
It is dangerous to have your setting like that. It may be you have a lot of minor issues adding up to poor performance. Complete all of the suggestions and and see how the computer is running. I know you can benefit from additional RAM, as much as you can afford. To give you a for instance, you have 256 MB, my Windows XP Dell has 1.25GB. Five times what you have.

Have a look at this information for ways to help your computer run better:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.