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View Full Version : Problem Downloading Spybot 1.5.2.



cavee
2008-03-14, 04:07
Hey. :D So I'm trying to download Spybot-Search and Destroy 1.5.2.
It says that "Setup is now downloading additional files to your computer," along with the words File, Speed, Status, Elapsed Time, and Remaining Time. On "Status" it says "Getting File Information..." Its been like that for a while now.
Is something wrong? Or does it usually take this long?

daemon
2008-03-14, 14:02
Hey. :D So I'm trying to download Spybot-Search and Destroy 1.5.2.
It says that "Setup is now downloading additional files to your computer," along with the words File, Speed, Status, Elapsed Time, and Remaining Time. On "Status" it says "Getting File Information..." Its been like that for a while now.
Is something wrong? Or does it usually take this long?

Usually it does not take this long. Maybe you had bad luck and the chosen mirror was down in this very moment. Currently all mirrors are working fine. So my suggestion is to just try it again.

Stefan

cavee
2008-03-14, 22:03
I tried using a different mirror today, but it's still the same. All it says is "Getting file information..."

spybotsandra
2008-03-14, 23:41
Hello,

During
the installation Spybot tries to download the updates.
You can disable this function in the wizard itself.
Just untick the checkbox in front of "download updates during installation".
The updates can be downloaded later on.

For more information on updating please have a look at this link on our website:
http://www.safer-networking.org/en/howto/update.html
You can also download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link (http://www.spybotupdates.com/updates/files/spybotsd_includes.exe).
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot

cavee
2008-03-16, 22:45
I finally downloaded it and the updates onto my computer, thank you!