I need some advice...

[jonrosier]

I recently went through a heavy duty virus removal episode and had to remove several viruses from my PC. All of the symptoms are gone except that when I start up my computer I get an error sign saying that vsporute.dll can not be found. I can not find anything on this file through google, or anyone I know and have no idea why this is coming up. I used msconfig to see if there was any programs at start up that are looking for the file, but can not find anything. Does anybody have any idea of what this is?

Thank you.

[__RiP_ChAiN_]

Hello jonrosier,

Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[jonrosier]

Hi Rip Chain,

Here is my Hijack This scan report:

Logfile of HijackThis v1.99.1
Scan saved at 2:32:52 PM, on 3/15/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\eb5ff0ae9fdaa24285c4924997a7aa90\update\update.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
C:\PROGRA~1\YAHOO!\YOP\yop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\YAHOO!\YOP\SSDK02.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\mgmrwmrv.exe,
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O2 - BHO: (no name) - {5d51df39-4e15-4069-84db-f688fe1086e3} - C:\WINDOWS\System32\dmsrad.dll (file missing)
O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
O2 - BHO: BatBHO - {63F7460B-C831-4142-A4AA-5EC303EC4343} - C:\Program Files\Bat\Bat.dll (file missing)
O2 - BHO: (no name) - {7457fdd0-e370-4a36-b16b-bdb42ad49413} - (no file)
O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: (no name) - {a60fc307-3047-41ba-88b2-a9193e8526e5} - C:\WINDOWS\system32\mucle2.dll (file missing)
O2 - BHO: (no name) - {b8da2b52-c7a7-4221-958b-f3767806bf93} - C:\WINDOWS\system32\moddos.dll (file missing)
O2 - BHO: (no name) - {b94c3ca3-6d6c-4115-b8e9-a193cf6acaa5} - C:\WINDOWS\System32\odbcic.dll (file missing)
O2 - BHO: (no name) - {be674d68-4683-429f-a851-2eca43986aa5} - C:\WINDOWS\system32\ipssub.dll (file missing)
O2 - BHO: (no name) - {DDE2E0EC-E99E-45D4-9EFF-5AB2730099BE} - C:\WINDOWS\System32\opnlk.dll (file missing)
O2 - BHO: (no name) - {e141fda9-e300-4b41-8863-8e53fcb96fc7} - C:\WINDOWS\system32\atlr32.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\YAHOO!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [svhost] "C:\WINDOWS\svhost.exe"
O4 - HKLM\..\Run: [{91-16-6D-DD-ZN}] C:\Documents and Settings\The Rosiers\Local Settings\Temp\thinksnet.exe CHD003
O4 - HKLM\..\Run: [{ZN}] C:\WINDOWS\TISKY010.exe SKY010
O4 - HKLM\..\Run: [mevemawyp] C:\Program Files\Online Services\mevemawyp22011.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [3f491672] rundll32.exe "C:\WINDOWS\System32\neetlexb.dll",b
O4 - HKLM\..\Run: [ss245sd] C:\WINDOWS\ss245sd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\YAHOO!\COMMON\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {08D390AE-5101-4701-A89F-6C6DADCCC402} (MSN Photo Select Tool) - http://photos.msn.com/resources/neutral/controls/MsnPPick.cab?10,0,910,0
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: distributed.net client (dnetc) - Unknown owner - C:\WINDOWS\System32\iosdt\iosdt.exe (file missing)
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[__RiP_ChAiN_]

Hello jonrosier,

I have some bad news, you have at least one confirmed backdoor trojan on your PC.

A backdoor Trojan can allow an attacker to
gain control of the system, log keystrokes, steal passwords, access personal
data, send malevolent outgoing traffic, and close the security warning
messages displayed by some anti-virus and security programs.

I would advise you to disconnect this PC from the Internet, and then go to
a known clean computer and change any passwords or security information held
on the infected computer. In particular, check whatever relates to online
banking financial transactions, shopping, credit cards, or sensitive
personal information. It is also wise to contact your financial institutions
to apprise them of your situation.

We will do our best to clean the computer of any infections seen on the log.
However, because of the nature of this Trojan, I cannot offer a total
guarantee that there are no remnants left in the system, or that the
computer will be trustworthy.

Many security experts believe that once infected with this type of Trojan,
the best course of action is to reformat and reinstall the Operating System.
Making this decision is based on what the computer is used for, and what
information can be accessed from it.

Knowing the above, let us know if you wish to proceed.

[jonrosier]

Hi RiP ChAiN

First off, thank you for looking in to this for me. I had no Idea. Nothing of mine has been comprimised so far, so at least that is a good sign. More than likely what I will do is format the whole system and start all over again.

I would like to know how you came to this conclusion, where on the report do you see that I have this kind of infection? How do you think I ended up with it?

Thank you again,

Jon

[__RiP_ChAiN_]

Hello jonrosier,

This line mainly, signifies the presence of at least one backdoor SDBot, once settled on a computer a hacker can do countless damage. Even though these variants can easily be removed, with the stuff they left behind it is almost impossible to say for certain if the infected computer can ever be trusted again.
O4 - HKLM\..\Run: [svhost] "C:\WINDOWS\svhost.exe"

[jonrosier]

Hi RiP ChAiN,

After doing some research I found that you are very right about this infection. I had probably seen it all the time, but I just assumed that it was svchost.exe, which is a normal Windows process.

I have one more question for you about it. What I read says that it enters your computer by way of an email. I don't recall ever opening a suspicious email, what other ways can it enter a system? Can it be loaded via an active x install when loading a web page?

Thank you very much again, I really appreciate your advice.

Jon

[__RiP_ChAiN_]

Infections like this can be loaded onto a computer from any number of ways, whether it be from an email attachment, a bad active X control, an infected website via an infected flash file, etc.. The best way to prevent something like this again, is to make sure you have fully updated security software to begin with, and good surfing habits.

[__RiP_ChAiN_]

Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.