Comcast "Wheel" Stopped Working

[rnatch]

Hey All,
I put Spybot and Ad-aware on my computer and the Comcast "wheel" on the home page, stopped working. I called Comcast and they said, it was either spybot ,adaware or my antivirus causing the the problem. I have had the same antivirus (avast) the only thing I added was the other 2. Any HELP on this?
Thanks,
Ron N.

[tashi]

Hi there.
I would suggest uninstalling one of the two new programs, rebooting and see if the problem is resolved.

Find out by a series of elimination. :)

If you have to remove Spybot-S&D for this test:

Uninstalling Spybot-S&D (http://www.safer-networking.org/en/faq/27.html)


Let us know how it goes. :)

[rnatch]

Thanks,
That makes a whole lot of sence. I'll give her a try and let you know.
Ron N.


Hey All,
I put Spybot and Ad-aware on my computer and the Comcast "wheel" on the home page, stopped working. I called Comcast and they said, it was either spybot ,adaware or my antivirus causing the the problem. I have had the same antivirus (avast) the only thing I added was the other 2. Any HELP on this?
Thanks,
Ron N.