Comcast "Wheel" Stopped Working

R

rnatch

New member
Hey All,
I put Spybot and Ad-aware on my computer and the Comcast "wheel" on the home page, stopped working. I called Comcast and they said, it was either spybot ,adaware or my antivirus causing the the problem. I have had the same antivirus (avast) the only thing I added was the other 2. Any HELP on this?
Thanks,
Ron N.
 
Hi there.
I would suggest uninstalling one of the two new programs, rebooting and see if the problem is resolved.

Find out by a series of elimination. :)

If you have to remove Spybot-S&D for this test:

Let us know how it goes. :)
 
Thanks,
That makes a whole lot of sence. I'll give her a try and let you know.
Ron N.

rnatch said:
Hey All,
I put Spybot and Ad-aware on my computer and the Comcast "wheel" on the home page, stopped working. I called Comcast and they said, it was either spybot ,adaware or my antivirus causing the the problem. I have had the same antivirus (avast) the only thing I added was the other 2. Any HELP on this?
Thanks,
Ron N.
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