View Full Version : can't remove command service and surfsidekick
llindarr
2006-02-22, 19:38
Hi
I have run spybot and rebooted several times but can't clear 6 reported problems. I can't do much online because of all the windows popping up. I've checked for latest download for spybot, and I have got the hijackthis log
Logfile of HijackThis v1.99.1
Scan saved at 17:15:47, on 22/02/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\QXRvcyBPcmlnaW4\command.exe
C:\WINNT\etlisrv.exe
C:\WINNT\System32\idr3hlpr.exe
C:\WINNT\LogWatNT.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\ems\tng\sdo\BIN\SDSERV.EXE
C:\WINNT\system32\FLRSERV.EXE
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
c:\ems\tng\sdo\BIN\TRIGGAG.EXE
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\tioga\Client\bin\tgcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\SxpInst\sxplog32.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINNT\system32\hfsecure.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\windows\eee2.exe
C:\windows\winsysban10.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\COMMON~1\rqiw\rqiwm.exe
C:\WINNT\system32\etlitr50.exe
C:\PROGRA~1\COMMON~1\rqiw\rqiwa.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINNT\System32\MDM.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\31.tmp
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hub.slb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Schlumberger
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O1 - Hosts: 157.203.76.186 ACPTD01
O1 - Hosts: 172.16.244.37 UKNWR05
O1 - Hosts: 172.16.244.41 K2
O1 - Hosts: 192.23.30.63 Capita
O1 - Hosts: 161.89.182.135 ldap0.slb.com
O1 - Hosts: ecaas1.slb.ao-srv.com ECAAS1
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Password Reminder] remind.vbs
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Tgaddsrv] "C:\apps\supportcom\bin\tgfix.exe" /fds http://nam.mydexa.com/opssupport
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Outlwvw] Regsvr32.exe /s c:\Program Files\microsoft office\Office\1033\outlwvw.dll
O4 - HKLM\..\Run: [Regtool] Regsvr32.exe /s C:\WINNT\system32\regtool5.dll
O4 - HKLM\..\Run: [ATOSP1] c:\winnt\atos\atos_ph1.vbs
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [MandC] c:\ems\utils\kix32.exe c:\ems\utils\mandc\mandc.kix $callingapp=ALL
O4 - HKLM\..\Run: [Sxplog] c:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [HF Security] hfsecure.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [WinSock] C:\WINNT\system32\31.tmp
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd10.exe
O4 - HKLM\..\Run: [14=4] C:\windows\eee2.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban10.exe
O4 - HKLM\..\Run: [gimmygames] C:\\gimmygames10a.exe
O4 - HKLM\..\Run: [hapj] C:\windows\eee2.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\RunServices: [HF Security] hfsecure.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ntdll.dll] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [rqiw] C:\PROGRA~1\COMMON~1\rqiw\rqiwm.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Entrust.lnk = C:\WINNT\system32\etlitr50.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\System32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hub.slb.com/
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: http://*.smartforce.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4699/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B13DE16-5209-479D-910B-B3BC63F9D058}: NameServer = 80.225.255.185 80.225.255.177
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sema.co.uk
O20 - Winlogon Notify: ckpNotify - C:\WINNT\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: IPConfTSP - C:\WINNT\system32\k426lefs1h26.dll
O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: Timbuktu Pro - C:\Program Files\Timbuktu Pro\Hook32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\QXRvcyBPcmlnaW4\command.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Entrust Login Interface (ELIService) - Entrust(R) - C:\WINNT\etlisrv.exe
O23 - Service: Entrust/TrueDelete(TM) (ETDSVC) - Entrust Technologies Ltd. - C:\WINNT\System32\etdsvc.exe
O23 - Service: NetManage NFS Client (InterDrive) Helper (InterDrive) - NetManage, Inc. - C:\WINNT\System32\idr3hlpr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Mouse Button Monitor (mousebm) - Unknown owner - C:\WINNT\system32\mousebm.exe
O23 - Service: OracleOraHome817TNSListener - Unknown owner - C:\Oracle\Ora817\BIN\TNSLSNR.exe (file missing)
O23 - Service: Radia Notify Daemon (radexecd) - Novadigm - C:\Program Files\Novadigm\radexecd.exe
O23 - Service: Radia Scheduler Daemon (radsched) - Novadigm - C:\Program Files\Novadigm\radsched.exe
O23 - Service: Radia MSI Redirector (Radstgms) - Novadigm - C:\Program Files\Novadigm\Radstgms.exe
O23 - Service: Remote Procedure Call (RPC) Service (RpcSssvc) - Unknown owner - C:\WINNT\system32\RpcSs.exe
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - c:\ems\tng\sdo\BIN\SDSERV.EXE
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
Hello and sorry for the wait.
If you are still around please go here and post a link back to this topic to flag a helper.
If you have waited three days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)
hi
if you still need help start with a fresh hiajckthis log as many things could have changed in it
llindarr
2006-03-02, 13:23
Thanks for you reply.
I've run skybot, and spywareblaster, and even microsoft but nothing seems to help,here is the log
Logfile of HijackThis v1.99.1
Scan saved at 11:13:16, on 02/03/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\QXRvcyBPcmlnaW4\command.exe
C:\WINNT\etlisrv.exe
C:\WINNT\System32\idr3hlpr.exe
C:\WINNT\LogWatNT.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\ems\tng\sdo\BIN\SDSERV.EXE
C:\WINNT\system32\FLRSERV.EXE
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
c:\ems\tng\sdo\BIN\TRIGGAG.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\tioga\Client\bin\tgcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\SxpInst\sxplog32.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\windows\eee2.exe
C:\winsysban12.exe
C:\Program Files\Network\ipnetwork.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\COMMON~1\rqiw\rqiwm.exe
C:\PROGRA~1\COMMON~1\rqiw\rqiwa.exe
C:\WINNT\system32\etlitr50.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
c:\mousepad.exe
c:\mousepad.exe
C:\WINNT\system32\2D.tmp
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hub.slb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Schlumberger
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O3 - Toolbar: Toolbar888 - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Toolbar888\ToolBar888.dll
O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Password Reminder] remind.vbs
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Tgaddsrv] "C:\apps\supportcom\bin\tgfix.exe" /fds http://nam.mydexa.com/opssupport
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Outlwvw] Regsvr32.exe /s c:\Program Files\microsoft office\Office\1033\outlwvw.dll
O4 - HKLM\..\Run: [Regtool] Regsvr32.exe /s C:\WINNT\system32\regtool5.dll
O4 - HKLM\..\Run: [ATOSP1] c:\winnt\atos\atos_ph1.vbs
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [MandC] c:\ems\utils\kix32.exe c:\ems\utils\mandc\mandc.kix $callingapp=ALL
O4 - HKLM\..\Run: [Sxplog] c:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [14=4] C:\windows\eee2.exe
O4 - HKLM\..\Run: [gimmygames] C:\\gimmygames12.exe
O4 - HKLM\..\Run: [hapj] C:\windows\eee2.exe
O4 - HKLM\..\Run: [Microsoft (R) Windows Binary Runtime Service] C:\WINNT\system32\2D.tmp
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\Run: [keyboard] c:\\keyboard.exe
O4 - HKLM\..\Run: [mousepad] c:\\mousepad.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [rqiw] C:\PROGRA~1\COMMON~1\rqiw\rqiwm.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000228.exe
O4 - Global Startup: Entrust.lnk = C:\WINNT\system32\etlitr50.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.hub.slb.com/
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: http://*.smartforce.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141138640388
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141138627189
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4699/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B13DE16-5209-479D-910B-B3BC63F9D058}: NameServer = 80.225.255.185 80.225.255.177
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sema.co.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\QXRvcyBPcmlnaW4\command.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Entrust Login Interface (ELIService) - Entrust(R) - C:\WINNT\etlisrv.exe
O23 - Service: Entrust/TrueDelete(TM) (ETDSVC) - Entrust Technologies Ltd. - C:\WINNT\System32\etdsvc.exe
O23 - Service: NetManage NFS Client (InterDrive) Helper (InterDrive) - NetManage, Inc. - C:\WINNT\System32\idr3hlpr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: OracleOraHome817TNSListener - Unknown owner - C:\Oracle\Ora817\BIN\TNSLSNR.exe (file missing)
O23 - Service: Radia Notify Daemon (radexecd) - Novadigm - C:\Program Files\Novadigm\radexecd.exe
O23 - Service: Radia Scheduler Daemon (radsched) - Novadigm - C:\Program Files\Novadigm\radsched.exe
O23 - Service: Radia MSI Redirector (Radstgms) - Novadigm - C:\Program Files\Novadigm\Radstgms.exe
O23 - Service: Remote Procedure Call (RPC) Service (RpcSssvc) - Unknown owner - C:\WINNT\system32\RpcSs.exe
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - c:\ems\tng\sdo\BIN\SDSERV.EXE
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
hi
Welcome,
Please follow the instructions provided, you may want to print out these instructions and use them as a reference.
Please download ewido anti malware (http://www.ewido.net/en/download/) it is a free version of the program.
Install ewido security suite
When installing, under "Additional Options" uncheck..
Install background guard
Install scan via context menu
Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates (http://www.ewido.net/en/download/updates/)
Once the updates are installed do the following:
reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.
then launch ewido:
Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido security suite.
reboot back to normal mode, post the ewido report and a log from a fresh hjt scan
llindarr
2006-03-03, 15:00
I couldn't log on in safe mode it wouldn't accept my username/password
so ran ewido anyway, it found and fixed 132 problems. Then I ran spybot just to see, but it still found about the same half dozen problems - surfsidekick,network monitor,command. So anyway here is the hijacklog as well. The good thing is that at least now I can shutdown - there has to be some good this laptop is taking over my life!!
llindarr
2006-03-03, 15:04
looked like the other log file didn't get attached so here it is again in case. ahh I see, I've renamed it txt...
hi
open control panel> add remove programs applet and uninstall the following:
TheSearchAccelerator
SurfSideKick 3
NaviSearch
reboot
Download and unzip BFUzip from http://www.merijn.org/files/bfu.zip
Run the program and click the Web button as shown here:
http://metallica.geekstogo.com/BFUonlinescript.jpg
Use this URL to copy into the address bar of the Download script window:
http://metallica.geekstogo.com/alcanshorty.bfu
Execute the script by clicking the Execute button.
If you have any questions about the use of BFU please read here:
http://metallica.geekstogo.com/BFUinstructions.html
post a new hjt log when finished
llindarr
2006-03-03, 16:22
thanks for your time...
those things weren't installed, but I had already removed surfsidekick from there a while ago, but it didnt seem to make any difference, but the other two weren;t there. I downloaded and executed the file and here is the new hijack log
hi
open hijackthis
click do a system scan only
checkmark the following:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll (file missing)
O3 - Toolbar: (no name) - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - (no file)
O3 - Toolbar: Toolbar888 - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Toolbar888\ToolBar888.dll (file missing)
O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll (file missing)
O4 - HKLM\..\Run: [hapj] C:\windows\eee2.exe
O4 - HKLM\..\Run: [Microsoft (R) Windows Binary Runtime Service] C:\WINNT\system32\32.tmp
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [rqiw] C:\PROGRA~1\COMMON~1\rqiw\rqiwm.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - Trusted Zone: http://*.smartforce.com
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
then close all other windows, leaving only hiajckthis running
and click fix checked
reboot
post a fresh log
llindarr
2006-03-06, 12:27
Hi
Thanks for your help.
I did the hijack run and here is the log. I also ran spybot and it is still finding problems, here is the log file for that too. It is much better - no windows popping up, but it does take a long time to respond after it loads windows.
hi
rescan with spybot, allow it to fix all red entries
reboot
go to Panda ActiveScan (http://www.pandasoftware.com/products/activescan.htm)
Once you are on the Panda site click the Scan your PC button.
A new window will open...click the Check Now button.
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When the download is complete, click on My Computer to start the scan
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log by using Add Reply.
Let us know if any problems persist.
llindarr
2006-03-07, 16:56
Hi
Thanks spybot now managed to clear the problems it found, but the panda scan found lots of problems. here is the log from that and the hijackthis log
hi
delete these:
C:\WINNT\SYSTEM32\bk.exe
C:\WINNT\SYSTEM32\exclean.exe
C:\PROGRAM FILES\COMMON FILES\VCClient
post a final hijackthis log
llindarr
2006-03-08, 14:45
hi
Thanks
I've deleted those files, updated spybot and run it without errors and here is the hijackthis log file
Logfile of HijackThis v1.99.1
Scan saved at 12:39:26, on 08/03/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\etlisrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINNT\System32\idr3hlpr.exe
C:\WINNT\LogWatNT.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\ems\tng\sdo\BIN\SDSERV.EXE
C:\WINNT\system32\FLRSERV.EXE
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
c:\ems\tng\sdo\BIN\TRIGGAG.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\tioga\Client\bin\tgcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\SxpInst\sxplog32.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINNT\system32\etlitr50.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hub.slb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Schlumberger
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Password Reminder] remind.vbs
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Tgaddsrv] "C:\apps\supportcom\bin\tgfix.exe" /fds http://nam.mydexa.com/opssupport
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Outlwvw] Regsvr32.exe /s c:\Program Files\microsoft office\Office\1033\outlwvw.dll
O4 - HKLM\..\Run: [Regtool] Regsvr32.exe /s C:\WINNT\system32\regtool5.dll
O4 - HKLM\..\Run: [ATOSP1] c:\winnt\atos\atos_ph1.vbs
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [MandC] c:\ems\utils\kix32.exe c:\ems\utils\mandc\mandc.kix $callingapp=ALL
O4 - HKLM\..\Run: [Sxplog] c:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Entrust.lnk = C:\WINNT\system32\etlitr50.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.hub.slb.com/
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141138640388
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141138627189
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4699/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B13DE16-5209-479D-910B-B3BC63F9D058}: NameServer = 80.225.255.185 80.225.255.177
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sema.co.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Entrust Login Interface (ELIService) - Entrust(R) - C:\WINNT\etlisrv.exe
O23 - Service: Entrust/TrueDelete(TM) (ETDSVC) - Entrust Technologies Ltd. - C:\WINNT\System32\etdsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: NetManage NFS Client (InterDrive) Helper (InterDrive) - NetManage, Inc. - C:\WINNT\System32\idr3hlpr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: OracleOraHome817TNSListener - Unknown owner - C:\Oracle\Ora817\BIN\TNSLSNR.exe (file missing)
O23 - Service: Radia Notify Daemon (radexecd) - Novadigm - C:\Program Files\Novadigm\radexecd.exe
O23 - Service: Radia Scheduler Daemon (radsched) - Novadigm - C:\Program Files\Novadigm\radsched.exe
O23 - Service: Radia MSI Redirector (Radstgms) - Novadigm - C:\Program Files\Novadigm\Radstgms.exe
O23 - Service: Remote Procedure Call (RPC) Service (RpcSssvc) - Unknown owner - C:\WINNT\system32\RpcSs.exe (file missing)
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - c:\ems\tng\sdo\BIN\SDSERV.EXE
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
hi
Open HiJackThis
Click on the "Config..." button on the bottom right
Click on the tab "Misc Tools"
click on "delete an NT service"
Copy and paste this in: RpcSssvc
Click "ok", then reboot
post a fresh hjt log
llindarr
2006-03-09, 15:00
HiJackThis wouldn't delete the service because it 'is enabled and/or running' It suggested using HiJackThis or the services.msc. So I did a HiJackThis scan and checked 023 - Remote Procedure Call, did a 'fix checked' and rescanned and it was still there. so I looked in the Admin - services window and I have 3 entries for RPC: endpointmapper - started - auto; RPC locator manages service database - - manual; RPC service says that COM and RPC won't function if this is stopped - - automatic;
llindarr
2006-03-09, 15:14
So I read HiJackThis further, on the info for selected item and it seemed to say it had disabled the service and needed a reboot, so I did that, but it is still there...?
Logfile of HijackThis v1.99.1
Scan saved at 13:12:19, on 09/03/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\etlisrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINNT\System32\idr3hlpr.exe
C:\WINNT\LogWatNT.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\ems\tng\sdo\BIN\SDSERV.EXE
C:\WINNT\system32\FLRSERV.EXE
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
c:\ems\tng\sdo\BIN\TRIGGAG.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\tioga\Client\bin\tgcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Apoint\Apntex.exe
C:\SxpInst\sxplog32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINNT\system32\etlitr50.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hub.slb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Schlumberger
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Password Reminder] remind.vbs
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Tgaddsrv] "C:\apps\supportcom\bin\tgfix.exe" /fds http://nam.mydexa.com/opssupport
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Outlwvw] Regsvr32.exe /s c:\Program Files\microsoft office\Office\1033\outlwvw.dll
O4 - HKLM\..\Run: [Regtool] Regsvr32.exe /s C:\WINNT\system32\regtool5.dll
O4 - HKLM\..\Run: [ATOSP1] c:\winnt\atos\atos_ph1.vbs
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [MandC] c:\ems\utils\kix32.exe c:\ems\utils\mandc\mandc.kix $callingapp=ALL
O4 - HKLM\..\Run: [Sxplog] c:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Entrust.lnk = C:\WINNT\system32\etlitr50.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.hub.slb.com/
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141138640388
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141138627189
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4699/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B13DE16-5209-479D-910B-B3BC63F9D058}: NameServer = 80.225.255.185 80.225.255.177
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sema.co.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Entrust Login Interface (ELIService) - Entrust(R) - C:\WINNT\etlisrv.exe
O23 - Service: Entrust/TrueDelete(TM) (ETDSVC) - Entrust Technologies Ltd. - C:\WINNT\System32\etdsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: NetManage NFS Client (InterDrive) Helper (InterDrive) - NetManage, Inc. - C:\WINNT\System32\idr3hlpr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: OracleOraHome817TNSListener - Unknown owner - C:\Oracle\Ora817\BIN\TNSLSNR.exe (file missing)
O23 - Service: Radia Notify Daemon (radexecd) - Novadigm - C:\Program Files\Novadigm\radexecd.exe
O23 - Service: Radia Scheduler Daemon (radsched) - Novadigm - C:\Program Files\Novadigm\radsched.exe
O23 - Service: Radia MSI Redirector (Radstgms) - Novadigm - C:\Program Files\Novadigm\Radstgms.exe
O23 - Service: Remote Procedure Call (RPC) Service (RpcSssvc) - Unknown owner - C:\WINNT\system32\RpcSs.exe (file missing)
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - c:\ems\tng\sdo\BIN\SDSERV.EXE
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
hi
can you locate this file C:\WINNT\system32\RpcSs.exe
and check its properties
post them here
llindarr
2006-03-13, 15:18
Hi
The only files I have starting rpc in there are rpcss.dll files, searched the whole c drive and there are no rpc*.exe files...
Run this registry script, which forces Windows to show so called "superhidden" files:
Copy the contents of the Quote box to Notepad, and save in a location of your choice as Unhide.reg (make sure to save as type: "All Files")
Doubleclick Unhide.reg, and answer 'yes' when prompted to add its contents to the Registry, then restart your computer.
This is only for XP or 2000 systems
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer]
"SearchSystemDirs"=dword:00000001
"SearchHidden"=dword:00000001
"IncludeSubFolders"=dword:00000001
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Hidden"=dword:00000001
"ShowSuperHidden"=dword:00000001
then try again
How is it going llindarr.
Due to lack of a response :eek: this topic will be archived.
If you need it re-opened please send me a pm and provide a link to the thread.
Thank you illukka.
hi
@llindarr, can you post a fresh hiajckthis log and we will continue the fix
llindarr
2006-03-30, 18:52
Here is the log file, the laptop seems to work OK now, altho it seems to hang for a bit starting up. I have just yesterday updated spybot and run it and it found a couple of problems that it fixed.
Thanks for your patience...!
Logfile of HijackThis v1.99.1
Scan saved at 16:46:47, on 30/03/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\etlisrv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINNT\System32\idr3hlpr.exe
C:\WINNT\LogWatNT.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
c:\ems\tng\sdo\BIN\SDSERV.EXE
C:\WINNT\system32\FLRSERV.EXE
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
c:\ems\tng\sdo\BIN\TRIGGAG.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Timbuktu Pro\Tb2Logon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\tioga\Client\bin\tgcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINNT\system32\PRPCUI.exe
C:\SxpInst\sxplog32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINNT\system32\etlitr50.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hub.slb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Schlumberger
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Password Reminder] remind.vbs
O4 - HKLM\..\Run: [TLogonPath] "C:\Program Files\Timbuktu Pro\Tb2Logon.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Tgaddsrv] "C:\apps\supportcom\bin\tgfix.exe" /fds http://nam.mydexa.com/opssupport
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [Outlwvw] Regsvr32.exe /s c:\Program Files\microsoft office\Office\1033\outlwvw.dll
O4 - HKLM\..\Run: [Regtool] Regsvr32.exe /s C:\WINNT\system32\regtool5.dll
O4 - HKLM\..\Run: [ATOSP1] c:\winnt\atos\atos_ph1.vbs
O4 - HKLM\..\Run: [StoreCleanup] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmconfig.dll,StoreCleanup
O4 - HKLM\..\Run: [NetManage LaunchNow Init] RunDLL32 c:\PROGRA~1\NETMAN~1\common\nmgoinn.dll,VerifyStartMenu
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [MandC] c:\ems\utils\kix32.exe c:\ems\utils\mandc\mandc.kix $callingapp=ALL
O4 - HKLM\..\Run: [Sxplog] c:\SxpInst\sxpstub.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Entrust.lnk = C:\WINNT\system32\etlitr50.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.hub.slb.com/
O15 - Trusted Zone: http://*.smartforce.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141138640388
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141138627189
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4699/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B13DE16-5209-479D-910B-B3BC63F9D058}: NameServer = 80.225.255.185 80.225.255.177
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = sema.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sema.co.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Entrust Login Interface (ELIService) - Entrust(R) - C:\WINNT\etlisrv.exe
O23 - Service: Entrust/TrueDelete(TM) (ETDSVC) - Entrust Technologies Ltd. - C:\WINNT\System32\etdsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: NetManage NFS Client (InterDrive) Helper (InterDrive) - NetManage, Inc. - C:\WINNT\System32\idr3hlpr.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINNT\LogWatNT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: OracleOraHome817TNSListener - Unknown owner - C:\Oracle\Ora817\BIN\TNSLSNR.exe (file missing)
O23 - Service: Radia Notify Daemon (radexecd) - Novadigm - C:\Program Files\Novadigm\radexecd.exe
O23 - Service: Radia Scheduler Daemon (radsched) - Novadigm - C:\Program Files\Novadigm\radsched.exe
O23 - Service: Radia MSI Redirector (Radstgms) - Novadigm - C:\Program Files\Novadigm\Radstgms.exe
O23 - Service: Remote Procedure Call (RPC) Service (RpcSssvc) - Unknown owner - C:\WINNT\system32\RpcSs.exe (file missing)
O23 - Service: Unicenter Software Delivery (SDService) - Computer Associates International, Inc. - c:\ems\tng\sdo\BIN\SDSERV.EXE
O23 - Service: Shared Folders Server (SFOLDER) - NetManage. - C:\WINNT\system32\FLRSERV.EXE
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
hi
were those items listed in red ?
there are a lot of applications and services autostarting, so that could be the reason of slowness
also ewido guard can sometimes cause slowdowns
looks clean :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and reenable system restore here:
Managing Windows Millenium System Restore (http://www.bleepingcomputer.com/forums/tutorial63.html)
or
Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)
Reenable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/topict405.html)
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls (http://www.bleepingcomputer.com/forums/tutorial60.html)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers (http://www.bleepingcomputer.com/forums/tutorial43.html)
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/tutorial48.html)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/forums/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
here are some additional utilities that will enhance your safety
IE/Spyad (https://netfiles.uiuc.edu/ehowes/www/resource.htm) <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar (http://toolbar.google.com/) <= Get the free google toolbar to help stop pop up windows.
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
also remember to keep your java updated, see this topic for instructions
http://forums.spybot.info/showthread.php?t=2559
llindarr
2006-04-03, 14:27
those items weren't in red in the log file, so I'm not sure why they have come out red now!!
thanks for all your help and info, I've started reading up.
hi
can you post the list of detections from spybot
llindarr
2006-04-10, 12:44
I've updated and run spybot and it hasn't found any threats now...
hi
good to hear that ;)
are there any other problems ?
Closing this topic again. Thank you illukka.