WINDOWS - No Disk

[GyroGearloose]

When I try to scan I get a popup box that won't close titled:

WINDOWS NO DISK

It says: Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

Any help appreciated

[129260]

what windows are you running? system specs, spybot version, etc. Thank you :)