not sure if i have a problem with computer [Archive]

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stupid student

2008-03-21, 22:29

i got 2 infected files on an Avast boot scan...i am also having problems with autocheck before computer boots up being skipped. norton and mcafee online scans don't work but kaspersky and trendmicro and others do as does my anti virus

so i tried to download avast and unistall my norton internet security 2008 temporarily ..avast boot scan showed 2 infections

here is kaspersky log
Friday, March 21, 2008 9:11:42 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 21/03/2008
Kaspersky Anti-Virus database records: 652047

Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\

Scan Statistics
Total number of scanned objects 74081
Number of viruses found 0
Number of infected objects 0
Number of suspicious objects 0
Duration of the scan process 01:46:49

Infected Object Name Virus Name Last Action
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Application Data\Microsoft\MSNLiveFav\LiveFavorites.xml Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008032120080322\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\~DF1366.tmp Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\integ\avast.int Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped

C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{4A616803-0AF2-4225-96E3-AE3671AACC7A}\RP239\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{23B54DE3-B1F7-42E4-83E1-C78048AA89EB}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\Antiviru.evt Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\TEMP\Perflib_Perfdata_5a8.dat Object is locked skipped

C:\WINDOWS\TEMP\_avast4_\unp137482512.tmp Object is locked skipped

C:\WINDOWS\TEMP\_avast4_\Webshlock.txt Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

stupid student

2008-03-21, 22:30

Here is my hijack this log...any advice would be appreciated[though don't feel you have to give me advice] i need to know which software to unistall

thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:21:50, on 21/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchgateway.net/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchgateway.net/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search-Google-Gateway.php?sa=Search+Here&client=pub-4642981363251965&forid=1&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A336699%3BALC%3A0000FF%3BLC%3A0000FF%3BT%3A000000%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BFORID%3A11&q=%s
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2007&error=0&language=en&product=SymNRT&version=2008.0.3.13&build=Symantec&a=00000082.0000002f.000000b3&b=00000082.00000045.0000011b&c=00000082.00000049.000000bb&d=00000082.00000096.000001da&e=00000082.000000e6.0000026f
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O16 - DPF: {664088B0-6AF3-4514-AF9D-A0DC3A3DF24A} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols3beta/fscax.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - http://www.bugbitten.com/imageuploader/ImageUploader4.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 8798 bytes

pskelley

2008-03-23, 14:22

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Let's chat a bit, first Kaspersky is showing nothing and I see no active malware in the HJT log.

Avast is also a good program, could you tell me the names of the infected files and where Avast tells you they are located?

As far as your autocheck (assume you mean Avast is not starting automatically?) You may have to ask technical support about that issue.
http://www.avast.com/eng/technical_support.html

AVG Anti-Spyware 7.5 <<< do you own this program? Even if it was a trial, update the program and run a system scan and post the results.

Provide that much information and any other feedback you think will help. Do you have any symptoms of malware, any error messages at all?

Thanks...Phil

stupid student

2008-03-23, 16:31

A few things i need to point out

1: i have had to reinstall os twice in past three years due to downloading dodgy software[spyware stormer and winfixer and cool web search]...you see i am stupid and to this day don't know how you know what is safe etc...

2: my brother has 40.3 gigabytes of music on his itunes[and 10,000 tracks on his i-pod and 1000 cds ]as he is a real music lover....i seriously can't afford to lose that data on him...even though he has most of it backed up

3: i now try to only download software on download.com and use mcafee site-advisor and scan any new downloads at jotti or virus total[but some files are too big]

4: i am quite paranoid about pc security and anxious to keep my pc as clean as i can

5: when booting up my computer says something along the lines cannot find isdelete - skipping autocheck which occurred even before i tried to download avast

6: whenever i try to do online scan on www.symantec.com or www.mcafee.com i can't ...an active x problem or something..but kaspersky and trendmicro and f secure online scans working ok as is any downloaded anti virus

7: symantec tech support told me to reinstall internet explorer to solve online scan problem...so i went to the microsoft discussion boards and they said to uninstall internet explorer 7 and see if problem persisted with internet explorer 6 and it did...they then said to uninstall any anti-virus software and install avira and do a scan..it showed up two virus's...they said they were not active virus's and in restore points but to get a hijack this analysis on a forum like this

here is the avira report to see what you think

pskelley

2008-03-23, 17:25

Well, thanks....I got all of the information but what I asked for. It seems to me you are getting to much advice from two many places and me adding to it is just going to muddy the waters more. As I said, I see nothing in the HJT log and the KOS reports nothing. My advice, since you did not answer the question, is to uninstall AVG Anti-Spyware if it is just a trial, it is just using resources.

I can not help you with the fact that you are using your computer to store your brother's music, that would have to be between you and him. I personally doubt Avast can find anything Kaspersky can not. I also can not help with error messages unless you post them exactly as they are, word for word. Once again, if this has to do with Avast, their technical support is where you should be asking your questions.

This is a good site for references: http://spywarewarrior.com/

I will be glad to look at what Avast is showing you if you post the information I requested. Otherwise I do not believe I can help you other than to provide you with this information which may benefit you.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

stupid student

2008-03-24, 13:51

thanks for your reply

unfortunately i don't know what to do or where to go to sort out the problem with my computer

i mentioned my brothers music to explain why i am anxious to deal with any problems with my computer...

ok here is avg scan report
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 19:43:50 23/03/2008

+ Scan result:

C:\Documents and Settings\Owner\Cookies\owner@ssl-hints.netflame[2].txt -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@www.safer-networking[1].txt -> TrackingCookie.Safer-networking : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@m.webtrends[3].txt -> TrackingCookie.Webtrends : Cleaned.

::Report end

No matter what anti virus i am trying i am getting i get 1sdelete file missing-skipping auto check when booting up my computer..

I will try to do another scan with avast but when i scan the files i tried to move to chest[two files showed up suspicious at boot scan and i tried to move them to chest so i rescaned them and they had no virus....i will try and do a normal full scan now with avast

i will wait and see what you think...i am by no means certain the problem is malware but neither am i certain it isn't i don't know what problem is

pskelley

2008-03-24, 15:20

Please understand I am here to help you remove malware, which I believe I have done. If you have Operating System issues, try a forum that deals with that. Here are a couple of good ones:
http://www.techsupportforum.com/microsoft-support/windows-xp-support/
http://www.bleepingcomputer.com/forums/forum56.html

Here is another free site that will allow you to run a free diagnostic, and help you with the information:
Diagnostic: http://www.pcpitstop.com/pcpitstop/
Tutorial: http://www.pcpitstop.com/techexpress/howto1.asp
Help with results: http://pcpitstop.invisionzone.com/index.php?showforum=6

AVG Anti-Spyware - Scan Report is showing only a couple of cookies, if you wish to control cookies, see this information:
http://www.mvps.org/winhelp2002/cookies.htm
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx

I also suggest that program be turned off completely or uninstalled if you do not own it. It uses a lot of your resources. If you need a good, free spyware program, this one is available from Microsoft:
http://www.microsoft.com/athome/security/spyware/software/default.mspx

No matter what anti virus i am trying i am getting i get 1sdelete file missing-skipping auto check when booting up my computer..Unless you post the exact error message "word for word" I can not begin to research this.

If the problem is Avast you may want to try another antivirus program (only run one) here are other free ones.
http://free.grisoft.com/freeweb.php/doc/2/
http://www.free-av.com/

Thanks