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View Full Version : Spybot will not immunize PC from all threats



BBCMember
2008-03-24, 18:16
Running Windows 2000 SP4

I scanned and removed threats with the following programs:

Ad-aware 2007
Spybot
AVAST

After that, Internet Explorer would still not open. So, I ran hijackthis and got rid of AOL's BHO. Then IE was able to launch. Cool.

I then did a Windows Update, and it came up with an error, but I don't remember what it was. It was something like msixxx.exe (xxx refers to characters that I don't remember). I looked it up and it has something to do with the installer of programs. However, the 1 critical update that was available, which is the only update that I chose, installed successfully.

I have not seen that error since.

I then uninstalled Spybot and reinstalled it (v. 1.5.2), and for some reason it only will immunize the pc from 17250 out of 74431 threats, leaving a whopping 57181 threats unprotected (see screenshot to see what the threats are).

Spybot Screenshot
http://www.badongo.com/pic/3210373

Thoughts?

I also ran hijackthis again, and wanted to know if there is anything else that can be fixed.

Here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:47:49 PM, on 3/23/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\soundman.exe
C:\WINNT\system32\pctspk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\VitalSigns\Net.Medic\Program\netMedic.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\VitalSigns\Net.Medic\Program\syshook.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\User\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://sg.rd.yahoo.com/customize/ie/...rch.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [drsmartloadb] c:\\drsmartloadb.exe
O4 - HKLM\..\Run: [lspins] "C:\WINNT\system32\igps.exe"
O4 - HKLM\..\Run: [ntdll.dll] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Net.Medic.lnk = C:\Program Files\VitalSigns\Net.Medic\Program\netMedic.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O9 - Extra button: (no name) - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra 'Tools' menuitem: Launch Copernic 2001 - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra button: Copernic - {2A465936-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Translate - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
O9 - Extra 'Tools' menuitem: &Translate Using Gist-In-Time - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2159a02f2f4ce93...zip/RdxIE6.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1138145712421
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.spamblockerutility.c...kerutility.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.yaho...bio5_0_2_6.cab
O18 - Filter hijack: text/html - {3551784B-E99A-474f-B782-3EC814442918} - (no file)
O20 - AppInit_DLLs: C:\WINNT\NMSOCKNT.DLL
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINNT\svchost.exe (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

spybotsandra
2008-03-25, 14:25
Hello,

If you are not immunizing with full administrator rights, Spybot-S&D might not have enough permissions to fully immunize all user accounts.

As a current solution you can try to "Undo" the Immunisation. Now the bad products are allowed.
Then "Immunize" again. This should solve the problem for now.

Some more information is available in our forum:
Immunize (http://forums.spybot.info/showthread.php?p=117162&posted=1#post117162)
Immunize Problems (http://forums.spybot.info/showthread.php?t=78)

Another thing though is that immunization only works properly while your browser is closed, since otherwise your browser will overwrite immunization from time to time from the settings it loaded when it was started.

Best regards
Sandra
Team Spybot