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Throoper
2008-03-28, 22:09
Hi all,
WinXP Pro SP2.
I recently upgraded to the newest version of Spybot S&D.
Shortly after I discovered that any shortcuts using IE no longer work properly.
In Task Manager>Processes tab, IE is listed with half the memory usage as normal when the browser fails to come up and I have to click the End Process.
No problems with Firefox at all, just IE.
I uninstalled Spybot and everything worked fine.
Reinstalled just the basic program using custom install (thinking a plug-in was the problem) and the same thing happens.
Any suggestions ?
Thanks,
T.

md usa spybot fan
2008-03-28, 22:31
Throoper:

What version of Internet Explorer (IE) are you running? If you are running IE6, do you have the Google Toolbar installed?

Throoper
2008-03-28, 23:20
Thanks for the quick reply.
Yes. IE6 and Google Toolbar.

md usa spybot fan
2008-03-28, 23:55
Throoper:

There appears to be a conflict between Spybot's latest SDHelper Browser Helper Object (BHO) and Google's toolbar particularly running Internet Explorer 6 (for example see this thread (http://forums.spybot.info/showthread.php?t=23856)) that prevents Internet Explorer from launching properly.

There also may be conflicts between Spybot's latest SDHelper Browser Helper Object (BHO) and other toolbars or browser add-ons (see this thread (http://forums.spybot.info/showthread.php?t=24457)) that prevent Internet Explorer from launching properly.
If you are using a Google toolbar there are two options overcome the problem (and possibly a third):


Uninstall the Google toolbar as Spogg (http://forums.spybot.info/member.php?u=35429) did:
Internet Explorer often fails to open
http://forums.spybot.info/showthread.php?t=23856

--- or ---


Disable Spybot's Resident "SDHelper" as follows:
Go into Spybot > Mode > Advanced Mode > Tools > Resident.
Uncheck the following:
[list] Resident "SDHelper" (Internet Explorer bad download blocker) active.

--- and possibly ---


The third option that seems to resolve the incompatibility, at lease some cases, is to upgrade from IE6 to IE7 which is a possibility for you since you indicated you are running Windows XP Pro SP2.

Throoper
2008-03-29, 01:32
That was it. :yahoo:
I went with option #1. I've had issues with Google Toolbar in the past, so 3 strikes it's out.
Many, Many Thanks.
T.