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ebear
2008-03-30, 10:36
I upgraded spybot and now I can't view a google .avi video.

What can I do to fix this?
spybotsandra
2008-03-31, 13:36
Hello,

Did you immunize your system?
Do you have the SDHelper activated?

Best regards
Sandra
Team Spybot
ebear
2008-04-01, 06:36
Yes, I immunized.

I think SDHelper is enabled. Looking in IE Tools,spybot configuration is there.

I tried to add the url of the video but couldn't.
ebear
2008-04-01, 07:05
Yes, I immunized.

I think SDHelper is enabled. Looking in IE Tools,spybot configuration is there.

I tried to add the url of the video but couldn't.
spybotsandra
2008-04-01, 11:37
Hello,

Please open the Tools menu in your Internet Explorer and choose 'Spybot - Search Destroy Configuration'.
There you will find a drop down menu where you should select "Ask for blocking confirmation".
(3rd picture) (http://www.safer-networking.org/en/spybotsd15/index.html)
If you want to visit a blocked website choose "Allow". Hope this solves the problem.
If this doesn't work please run Spybot-S&D and select "Spybot-S&D" --> "Immunize" in the navigation bar on the left. Please hit "Undo".
Then run Spybot - Search & Destroy and switch to the Advanced mode via the menu item Mode.
Now select 'Tools' - 'Resident' from the navigation bar on the left.
Please untick the checkbox in front of the 'SdHelper'.

Best regards
Sandra
Team Spybot
ebear
2008-04-02, 10:34
I followed your instructions but still can't download the video in IE7 :(

If you want to visit a blocked website choose "Allow". - I never had this choice.

Please untick the checkbox in front of the 'SdHelper' - Did that, too.

Is it necessary to Check for problems? I haven't restarted the computer. Maybe that will fix things?

Thanks for your help.

BTW, I am able to view the video using Firefox, so is there some other IE specific thing to undo?
Terminator
2008-04-02, 17:09
Which Media player program are you using?
ebear
2008-04-03, 06:58
I usually use Windows Media Player. When I view the video in Firefox, it doesn't open a player. I get the impression it's a flash file because when I right-click the video, it mentions Flash.
ebear
2008-04-09, 06:43
Any other suggestions how I can see the google video on IE?