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gally
2008-04-07, 23:06
My Internet Explorer wont open first time, sometimes even the second time.
when i check processes it shows it as running.
can any one help please! HJT Log included

XP Pro SP2
IE 6

Thanks!

md usa spybot fan
2008-04-07, 23:40
gally:

HijackThis logs are not interpreted in this particular forum of this site. Please see:
Please do NOT post hjt logs in the Spybot forum, see here for link to malware removal
http://forums.spybot.info/showthread.php?t=1266
On this site, HijackThis logs are only interpreted in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum (although yours from an untrained eye looks pretty clean).

___________

Have you attempted to upgrade to IE 7 and if so are you having the same problem?

Are you running Spybot 1.5 with the SDHelper BHO enabled and also have a Goolgle toolbar installed? If so there appears to be a conflict between Spybot's latest SDHelper Browser Helper Object (BHO) and Google's toolbar particularly running Internet Explorer 6 (for example see this thread (http://forums.spybot.info/showthread.php?t=23856)) that prevents Internet Explorer from launching properly.

There also may be conflicts between Spybot's latest SDHelper Browser Helper Object (BHO) and other toolbars or browser add-ons (see this thread (http://forums.spybot.info/showthread.php?t=24457)) that prevent Internet Explorer from launching properly.
If you are using a Google toolbar there are two options overcome the problem (and possibly a third):


Uninstall the Google toolbar as Spogg (http://forums.spybot.info/member.php?u=35429) did:
Internet Explorer often fails to open
http://forums.spybot.info/showthread.php?t=23856

--- or ---


Disable Spybot's Resident "SDHelper" as follows:
Go into Spybot > Mode > Advanced Mode > Tools > Resident.
Uncheck the following:
Resident "SDHelper" (Internet Explorer bad download blocker) active.

--- and possibly ---


The third option that seems to resolve the incompatibility, at lease some cases, is to upgrade from IE6 to IE7 which is a possibility for you since you indicated you are running Windows XP Pro SP2.