View Full Version : CiD adverts from MSN
Hi - my son recently loaded MSN Plus without me knowing and we are now plagued with CiD ads etc that very quickly cripple the PC. :sad:
Spybot SD and Adaware scans pick up a number of things - I clean but they just return so obviously an infection deep within. Norton picks up nothing.
I have attached a HijackThis log.
Any ideas what I can do to remove this beast?
Many thanks
G
Hi
He probably installed MSN Plus with sponsor option. Please uninstall MSN Plus thru add/remove programs, reboot and post back a fresh hjt log then (this time in plain text, please).
Hi - thanks for the response. Yep, found that this is what he had done. Somebody advised Prevx so I ran this and it cleared a couple of items but ads have started to come back in again. I've uninstalled MSN Plus as well and here is the hjt log - not sure about plain text:scratch:. Many thanks G
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:58:26, on 12/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PrevxCSI\prevxcsi.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Greg Wiley\Desktop\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cfsc.intheteam.com/modules/page/page.aspx?pc=home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Windows Audio Service] wauservice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Loud Idol Setup Grid] C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol\Bat Loud.exe
O4 - HKLM\..\Run: [PrevxCSI] "C:\Program Files\PrevxCSI\prevxcsi.exe" /bootupreg
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-839522115-436374069-725345543-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Lewis Wiley')
O4 - HKUS\S-1-5-21-839522115-436374069-725345543-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Lewis Wiley')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://gb8l.hpwis.com
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130868212296
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 9642 bytes
Hi
He probably installed MSN Plus with sponsor option. Please uninstall MSN Plus thru add/remove programs, reboot and post back a fresh hjt log then (this time in plain text, please).
Hi
Yes, there seems to be LOP signs left. Let's begin cleaning :)
Please Download NoLop (http://www.spywareedge.net/nolop/NoLop.exe) to your desktop.
First close any other programs you have running as this will require
a reboot
Double click NoLop.exe to run it
Now click the button labelled
Search and
Destroy
<<your computer will now be scanned for infected files>>
When scanning is finished you will be prompted to reboot only if
infected, Click OK
Now click the
REBOOT
Button.
A Message should popup from NoLop. If not, double click the
program again and it will finish Please Post the contents of
C:\NoLop.log along with a fresh HijackThis log
--If you receive an error,
mscomctl.ocx or one of its
dependencies are not correctly registered,
please download
mscomctl.ocx (http://www.boletrice.com/downloads/mscomctl.ocx) to your system32 folder then rerun the program.--
Hi,
Followed what you said and there was a noLop finding but it did not give me a log. I double clicked on the program after reboot as an auto-message did not show. It acknowledged a finish and that was it, just closed. I have attached the new hjt log. The ads are till appearing on reconnection. No mscomctl message appeared.
Thanks again,
G
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:22:34, on 12/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Greg Wiley\Desktop\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Windows Audio Service] wauservice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Loud Idol Setup Grid] C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol\Bat Loud.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://gb8l.hpwis.com
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130868212296
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 9218 bytes
Hi
Yes, there seems to be LOP signs left. Let's begin cleaning :)
Please Download NoLop (http://www.spywareedge.net/nolop/NoLop.exe) to your desktop.
First close any other programs you have running as this will require
a reboot
Double click NoLop.exe to run it
Now click the button labelled
Search and
Destroy
<<your computer will now be scanned for infected files>>
When scanning is finished you will be prompted to reboot only if
infected, Click OK
Now click the
REBOOT
Button.
A Message should popup from NoLop. If not, double click the
program again and it will finish Please Post the contents of
C:\NoLop.log along with a fresh HijackThis log
--If you receive an error,
mscomctl.ocx or one of its
dependencies are not correctly registered,
please download
mscomctl.ocx (http://www.boletrice.com/downloads/mscomctl.ocx) to your system32 folder then rerun the program.--
Hi
Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Upload following file (if found) to http://virusscan.jotti.org and post back the results:
C:\WINDOWS\system32\wauservice.exe
Start hjt, do a system scan, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Loud Idol Setup Grid] C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol\Bat Loud.exe
Close browsers and fix checked entries.
Delete following folder if found:
C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol
Post a fresh hjt log and contents of C:\NoLop.log. Though NoLOP didn't detect anything it created a list of application data folders which may contain LOP folders too.
Hi -followed your guidance. I could not find the wauservice.exe file but did find the 4 Curb Loud Idol folder and deleted it. Here are hjt and NoLop logs from the scans I have just run. The CiD ads are still coming in at this point. Thanks again, G. :)
NoLop! Log by Skate_Punk_21
Please Note: any existing old logs will have now been renamed to NoLop!OLD.log
Fix running from: C:\Documents and Settings\Greg Wiley\Desktop
[13/04/2008]
[15:37:53]
---Infection Files Found/Removed---
NO INFECTION FILES FOUND - Cleaning Aborted.
---Listing AppData sub directories---
C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Hp
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Msn6
C:\Documents and Settings\All Users\Application Data\Quicktime
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\All Users.windows\Application Data\Adobe
C:\Documents and Settings\All Users.windows\Application Data\Apple
C:\Documents and Settings\All Users.windows\Application Data\Apple Computer
C:\Documents and Settings\All Users.windows\Application Data\Google
C:\Documents and Settings\All Users.windows\Application Data\Lavasoft
C:\Documents and Settings\All Users.windows\Application Data\Microsoft
C:\Documents and Settings\All Users.windows\Application Data\Prevxcsi
C:\Documents and Settings\All Users.windows\Application Data\Quicktime
C:\Documents and Settings\All Users.windows\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users.windows\Application Data\Symantec
C:\Documents and Settings\All Users.windows\Application Data\Temp -- EMPTY Directory
C:\Documents and Settings\All Users.windows\Application Data\Windows Genuine Advantage
C:\Documents and Settings\All Users.windows\Application Data\Windows Live Toolbar
C:\Documents and Settings\All Users.windows\Application Data\Wlinstaller
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Sun
C:\Documents and Settings\Default User\Application Data\Symantec
C:\Documents and Settings\Default User.windows\Application Data\Apple Computer
C:\Documents and Settings\Default User.windows\Application Data\Microsoft
C:\Documents and Settings\Greg\Application Data\Adobe
C:\Documents and Settings\Greg\Application Data\Adobeum -- EMPTY Directory
C:\Documents and Settings\Greg\Application Data\Common Files
C:\Documents and Settings\Greg\Application Data\Hp
C:\Documents and Settings\Greg\Application Data\Identities
C:\Documents and Settings\Greg\Application Data\Intervideo
C:\Documents and Settings\Greg\Application Data\Microsoft
C:\Documents and Settings\Greg\Application Data\Msn6
C:\Documents and Settings\Greg\Application Data\Nikon
C:\Documents and Settings\Greg\Application Data\Roxio
C:\Documents and Settings\Greg\Application Data\Sun
C:\Documents and Settings\Greg\Application Data\Symantec
C:\Documents and Settings\Greg Wiley\Application Data\Adobe
C:\Documents and Settings\Greg Wiley\Application Data\Adobeum
C:\Documents and Settings\Greg Wiley\Application Data\Apple Computer
C:\Documents and Settings\Greg Wiley\Application Data\Divx
C:\Documents and Settings\Greg Wiley\Application Data\Google -- EMPTY Directory
C:\Documents and Settings\Greg Wiley\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Greg Wiley\Application Data\Identities
C:\Documents and Settings\Greg Wiley\Application Data\Intervideo
C:\Documents and Settings\Greg Wiley\Application Data\Lavasoft -- EMPTY Directory
C:\Documents and Settings\Greg Wiley\Application Data\Leadertech
C:\Documents and Settings\Greg Wiley\Application Data\Macromedia
C:\Documents and Settings\Greg Wiley\Application Data\Microsoft
C:\Documents and Settings\Greg Wiley\Application Data\Mozilla
C:\Documents and Settings\Greg Wiley\Application Data\Nikon
C:\Documents and Settings\Greg Wiley\Application Data\Roxio
C:\Documents and Settings\Greg Wiley\Application Data\Sun
C:\Documents and Settings\Greg Wiley\Application Data\Symantec
C:\Documents and Settings\Greg Wiley\Application Data\Utorrent
C:\Documents and Settings\Julie Wiley\Application Data\Adobe
C:\Documents and Settings\Julie Wiley\Application Data\Identities
C:\Documents and Settings\Julie Wiley\Application Data\Intervideo
C:\Documents and Settings\Julie Wiley\Application Data\Macromedia
C:\Documents and Settings\Julie Wiley\Application Data\Microsoft
C:\Documents and Settings\Julie Wiley\Application Data\Nikon
C:\Documents and Settings\Julie Wiley\Application Data\Roxio
C:\Documents and Settings\Julie Wiley\Application Data\Sun
C:\Documents and Settings\Localservice\Application Data\Identities
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Localservice.nt Authority\Application Data\Microsoft
C:\Documents and Settings\Localservice.nt Authority\Application Data\Webroot
C:\Documents and Settings\Networkservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice.nt Authority\Application Data\Microsoft
C:\Documents and Settings\Owner\Application Data\Symantec -- EMPTY Directory
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:37:08, on 13/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Greg Wiley\Desktop\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Windows Audio Service] wauservice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://gb8l.hpwis.com
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130868212296
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 8718 bytes
Hi
Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Upload following file (if found) to http://virusscan.jotti.org and post back the results:
C:\WINDOWS\system32\wauservice.exe
Start hjt, do a system scan, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Loud Idol Setup Grid] C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol\Bat Loud.exe
Close browsers and fix checked entries.
Delete following folder if found:
C:\Documents and Settings\All Users.WINDOWS\Application Data\4 Curb Loud Idol
Post a fresh hjt log and contents of C:\NoLop.log. Though NoLOP didn't detect anything it created a list of application data folders which may contain LOP folders too.
Hi
Please download Navilog1 by IL-MAFIOSO:
http://perso.orange.fr/il.mafioso/Navifix/Navilog1.zip
* Extract its contents to the desktop.
* Double click on navilog1.exe to install it on your computer.
* When the installation is complete, the tool will start automatically.
* If it doesn't start automatically, please double click on Navilog1 shortcut on your desktop to run it.
* Press E for English from the language Menu.
* Type 1 in the next Menu to select Search and press Enter.
* Wait for the Scan to finish (It may take a reasonable amount of time)
* Press any key as requested .
* A new document will be produced: fixnavi.txt.
* Please copy/paste the contents of this report in your next reply.
The report is also saved in the root of the directory, "%SystemDrive%\fixnavi.txt". (usually C:\fixnavi.txt)
PS. Please use Post Reply button to reply without quoting my whole post :)
Hi - please find results attached
G
Search Navipromo version 3.5.3 began on 13/04/2008 at 16:30:27.43
!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Greg Wiley"
Updated on 09.04.2008 at 20h00 by IL-MAFIOSO
Microsoft Windows XP [Version 5.1.2600]
Version Internet Explorer : 7.0.5730.11
Filesystem type : NTFS
Done in normal mode
*** Searching for installed Software ***
*** Search folders in C:\WINDOWS ***
*** Search folders in C:\Program Files ***
*** Search folders in C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1 ***
*** Search folders in "C:\Documents and Settings\Greg Wiley\applic~1" ***
*** Search folders in "C:\Documents and Settings\Greg Wiley\locals~1\applic~1" ***
*** Search folders in "C:\Documents and Settings\Greg Wiley\startm~1\programs" ***
*** Search folders in C:\DOCUME~1\ALLUSE~1.WIN\STARTM~1\Programs ***
*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net
No file found
*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!
* Scan in C:\WINDOWS\system32 *
* Scan in "C:\Documents and Settings\Greg Wiley\locals~1\applic~1" *
* Scan in "C:\DOCUME~1\Greg\locals~1\applic~1" *
* Scan in "C:\DOCUME~1\JULIEW~1\locals~1\applic~1" *
*** Search files ***
*** Search specific Registry keys ***
*** Complementary Search ***
(Search specific files)
1)Search new Instant Access files :
2)Heuristic Search :
* In C:\WINDOWS\system32 :
* In "C:\Documents and Settings\Greg Wiley\locals~1\applic~1" :
* In "C:\DOCUME~1\Greg\locals~1\applic~1" :
* In "C:\DOCUME~1\JULIEW~1\locals~1\applic~1" :
3)Certificates Search :
Egroup certificate not found !
Electronic-Group certificate not found !
OOO-Favorit certificate not found !
Sunny-Day-Design-Ltd certificate not found !
4)Search known files :
*** Search completed on 13/04/2008 at 16:58:35.68 ***
Ok. That came up clean. Let's continue with other tools.
1. Download combofix from any of these links and save it to Desktop:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
**Note: It is important that it is saved directly to your desktop**
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
If you have problems with Combofix usage, see here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
Hi - here are the logs.
G
ComboFix 08-04-12.10 - Greg Wiley 2008-04-13 18:02:15.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.189 [GMT 1:00]
Running from: C:\Documents and Settings\Greg Wiley\Desktop\ComboFix.exe
* Created a new restore point
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((( Files Created from 2008-03-13 to 2008-04-13 )))))))))))))))))))))))))))))))
.
2008-04-13 16:28 . 2008-04-13 17:00 <DIR> d-------- C:\Program Files\Navilog1
2008-04-13 15:37 . 2008-04-13 15:37 106 --a------ C:\delete.bat
2008-04-12 12:56 . 2008-04-12 15:04 <DIR> d-------- C:\NoLopBackups
2008-04-09 17:27 . 2008-04-09 17:27 <DIR> d-------- C:\Program Files\PrevxCSI
2008-04-09 17:27 . 2008-04-12 17:00 10,880 --a------ C:\WINDOWS\system32\drivers\pxark.sys
2008-04-09 17:06 . 2008-04-13 17:03 <DIR> d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\PrevxCSI
2008-03-22 20:43 . 2008-03-22 20:43 <DIR> d-------- C:\Program Files\Title Warn Okay
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-13 15:26 --------- d---a-w C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP
2008-04-08 14:52 --------- d-----w C:\Program Files\Google
2008-04-08 14:20 --------- d-----w C:\Program Files\Common Files\Adobe
2008-04-08 14:06 --------- d-----w C:\Program Files\Yahoo!
2008-04-04 10:17 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-03-25 08:19 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2008-03-17 11:09 20,864 ----a-w C:\Documents and Settings\Greg Wiley\Application Data\wklnhst.dat
2008-03-12 16:27 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Lavasoft
2008-03-12 16:26 --------- d-----w C:\Program Files\Lavasoft
2008-03-12 16:26 --------- d-----w C:\Documents and Settings\Greg Wiley\Application Data\Lavasoft
2008-03-12 16:23 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-03-06 21:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-06 21:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-06 21:32 10,537 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-03-03 20:50 --------- d-----w C:\Program Files\Windows Live
2008-03-03 20:48 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-03-03 20:47 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\WLInstaller
2008-03-01 13:06 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-02-25 21:40 --------- d-----w C:\Documents and Settings\Greg Wiley\Application Data\uTorrent
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\system32\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\system32\dnsrslvr.dll
2007-09-25 17:25 60,872 ----a-w C:\Documents and Settings\Greg Wiley\Application Data\GDIPFONTCACHEV1.DAT
2006-10-08 20:29 0 ----a-w C:\Documents and Settings\Julie Wiley\Application Data\wklnhst.dat
2005-10-31 12:39 5,012 ----a-w C:\Documents and Settings\Greg\Application Data\wklnhst.dat
2005-08-26 22:24 72,200 ----a-w C:\Documents and Settings\Greg\Application Data\GDIPFONTCACHEV1.DAT
2000-12-12 10:17 100,432 ----a-w C:\Program Files\Win2000PPAHotfix.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:56 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-08 04:40 159744]
"AGRSMMSG"="AGRSMMSG.exe" [2003-10-30 14:40 88363 C:\WINDOWS\AGRSMMSG.exe]
"ATIModeChange"="Ati2mdxx.exe" [2003-12-08 05:17 28672 C:\WINDOWS\system32\Ati2mdxx.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-11-16 06:00 335872]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2003-11-18 17:31 241664]
"RoxioEngineUtility"="C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" [2003-05-01 19:44 65536]
"LVCOMSX"="C:\WINDOWS\system32\LVCOMSX.EXE" [2005-01-19 12:05 221184]
"LogitechVideoRepair"="C:\Program Files\Logitech\Video\ISStart.exe" [2005-01-19 12:45 458752]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59 115816]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-06 02:22 26248]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"Windows Audio Service"="wauservice.exe" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 14:42 267064]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 08:56 15360]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2005-04-25 13:45 36040]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 12:34 5724184]
C:\Documents and Settings\Julie Wiley\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - C:\Program Files\LimeWire\LimeWire.exe [2007-09-17 15:19:14 147456]
C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-07-29 11:40:58 113664]
FotoStation Easy AutoLaunch.lnk - C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe [2004-07-27 21:46:24 49152]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 14:19:24 237568]
NkvMon.exe.lnk - C:\Program Files\Nikon\NkView5\NkvMon.exe [2004-07-27 21:45:35 233472]
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"NoDispAppearancePage"= 0 (0x0)
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\utorrent\\utorrent.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
R0 pxark;pxark;C:\WINDOWS\system32\drivers\pxark.sys [2008-04-12 17:00]
R2 CSIScanner;CSIScanner;"C:\Program Files\PrevxCSI\\PrevxCSI.exe" /service []
S2 P32LOAD;Intel(R) AnyPoint(R) 3240 USB Modem Firmware Loader;C:\WINDOWS\system32\DRIVERS\p31usbld.sys [2002-04-23 23:15]
.
Contents of the 'Scheduled Tasks' folder
"2008-04-07 18:00:07 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-13 16:13:00 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
"2008-04-13 01:07:04 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-04-12 09:12:19 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Greg Wiley.job"
- C:\PROGRA~1\NORTON~1\Navw32.exep/TASK:
.
**************************************************************************
catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-13 18:08:33
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\Ati2evxx.dll
.
Completion time: 2008-04-13 18:10:26
ComboFix-quarantined-files.txt 2008-04-13 17:09:35
ComboFix2.txt 2007-10-02 07:55:47
Pre-Run: 12,561,846,272 bytes free
Post-Run: 12,549,763,072 bytes free
.
2008-04-12 02:11:20 --- E O F ---
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:12:36, on 13/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\DAP\DAP.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Greg Wiley\Desktop\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cfsc.intheteam.com/modules/page/page.aspx?pc=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Windows Audio Service] wauservice.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://gb8l.hpwis.com
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130868212296
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 9380 bytes
Hi
Open notepad and copy/paste the text in the quotebox below into it:
Folder::
C:\Program Files\Title Warn Okay
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Audio Service"=-
Save this as
CFScript
http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif
Refering to the picture above, drag CFScript into ComboFix.exe
Then reboot and post the resultant log. Let me also know do those popups still appear after reboot.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Hi again,
Here is the log. Ads do not seem to be showing now
G :)
ComboFix 08-04-12.10 - Greg Wiley 2008-04-13 18:50:25.5 - NTFSx86
Running from: C:\Documents and Settings\Greg Wiley\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Greg Wiley\Desktop\CFScript.txt
* Created a new restore point
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\Title Warn Okay
.
((((((((((((((((((((((((( Files Created from 2008-03-13 to 2008-04-13 )))))))))))))))))))))))))))))))
.
2008-04-13 16:28 . 2008-04-13 17:00 <DIR> d-------- C:\Program Files\Navilog1
2008-04-13 15:37 . 2008-04-13 15:37 106 --a------ C:\delete.bat
2008-04-12 12:56 . 2008-04-12 15:04 <DIR> d-------- C:\NoLopBackups
2008-04-09 17:27 . 2008-04-09 17:27 <DIR> d-------- C:\Program Files\PrevxCSI
2008-04-09 17:27 . 2008-04-12 17:00 10,880 --a------ C:\WINDOWS\system32\drivers\pxark.sys
2008-04-09 17:06 . 2008-04-13 17:03 <DIR> d-------- C:\Documents and Settings\All Users.WINDOWS\Application Data\PrevxCSI
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-13 15:26 --------- d---a-w C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP
2008-04-08 14:52 --------- d-----w C:\Program Files\Google
2008-04-08 14:20 --------- d-----w C:\Program Files\Common Files\Adobe
2008-04-08 14:06 --------- d-----w C:\Program Files\Yahoo!
2008-04-04 10:17 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-03-25 08:19 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2008-03-17 11:09 20,864 ----a-w C:\Documents and Settings\Greg Wiley\Application Data\wklnhst.dat
2008-03-12 16:27 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Lavasoft
2008-03-12 16:26 --------- d-----w C:\Program Files\Lavasoft
2008-03-12 16:26 --------- d-----w C:\Documents and Settings\Greg Wiley\Application Data\Lavasoft
2008-03-12 16:23 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-03-06 21:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-06 21:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-06 21:32 10,537 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-03-03 20:50 --------- d-----w C:\Program Files\Windows Live
2008-03-03 20:48 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-03-03 20:47 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\WLInstaller
2008-03-01 13:06 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-02-25 21:40 --------- d-----w C:\Documents and Settings\Greg Wiley\Application Data\uTorrent
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\system32\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\system32\dnsrslvr.dll
2007-09-25 17:25 60,872 ----a-w C:\Documents and Settings\Greg Wiley\Application Data\GDIPFONTCACHEV1.DAT
2006-10-08 20:29 0 ----a-w C:\Documents and Settings\Julie Wiley\Application Data\wklnhst.dat
2005-10-31 12:39 5,012 ----a-w C:\Documents and Settings\Greg\Application Data\wklnhst.dat
2005-08-26 22:24 72,200 ----a-w C:\Documents and Settings\Greg\Application Data\GDIPFONTCACHEV1.DAT
2000-12-12 10:17 100,432 ----a-w C:\Program Files\Win2000PPAHotfix.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:56 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-08 04:40 159744]
"AGRSMMSG"="AGRSMMSG.exe" [2003-10-30 14:40 88363 C:\WINDOWS\AGRSMMSG.exe]
"ATIModeChange"="Ati2mdxx.exe" [2003-12-08 05:17 28672 C:\WINDOWS\system32\Ati2mdxx.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-11-16 06:00 335872]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2003-11-18 17:31 241664]
"RoxioEngineUtility"="C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" [2003-05-01 19:44 65536]
"LVCOMSX"="C:\WINDOWS\system32\LVCOMSX.EXE" [2005-01-19 12:05 221184]
"LogitechVideoRepair"="C:\Program Files\Logitech\Video\ISStart.exe" [2005-01-19 12:45 458752]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59 115816]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-06 02:22 26248]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 14:42 267064]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 08:56 15360]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2005-04-25 13:45 36040]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 12:34 5724184]
C:\Documents and Settings\Julie Wiley\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - C:\Program Files\LimeWire\LimeWire.exe [2007-09-17 15:19:14 147456]
C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-07-29 11:40:58 113664]
FotoStation Easy AutoLaunch.lnk - C:\Program Files\FotoStation Easy\FotoStation Easy AutoLaunch.exe [2004-07-27 21:46:24 49152]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 14:19:24 237568]
NkvMon.exe.lnk - C:\Program Files\Nikon\NkView5\NkvMon.exe [2004-07-27 21:45:35 233472]
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"NoDispAppearancePage"= 0 (0x0)
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\utorrent\\utorrent.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
R0 pxark;pxark;C:\WINDOWS\system32\drivers\pxark.sys [2008-04-12 17:00]
R2 CSIScanner;CSIScanner;"C:\Program Files\PrevxCSI\\PrevxCSI.exe" /service []
S2 P32LOAD;Intel(R) AnyPoint(R) 3240 USB Modem Firmware Loader;C:\WINDOWS\system32\DRIVERS\p31usbld.sys [2002-04-23 23:15]
.
Contents of the 'Scheduled Tasks' folder
"2008-04-07 18:00:07 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-13 17:13:02 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
"2008-04-13 01:07:04 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-04-12 09:12:19 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Greg Wiley.job"
- C:\PROGRA~1\NORTON~1\Navw32.exep/TASK:
.
**************************************************************************
catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-13 18:55:12
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\Ati2evxx.dll
.
Completion time: 2008-04-13 18:56:58
ComboFix-quarantined-files.txt 2008-04-13 17:56:07
ComboFix2.txt 2008-04-13 17:10:27
ComboFix3.txt 2007-10-02 07:55:47
Pre-Run: 12,716,216,320 bytes free
Post-Run: 12,705,263,616 bytes free
.
2008-04-12 02:11:20 --- E O F ---
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
We need to re hide system files. To do so, please follow the steps below:
Double-click My Computer. Click the Tools menu, and then click Folder Options. Click the View tab.
Put a check by
Hide file extensions for known file types.
Under the
Hidden files
folder, select
Show hidden files and folders.
Check
Hide protected operating system files.
Click Apply, and then click OK.
Next we remove all used tools.
Please download OTMoveIt2 (http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe) and save it to desktop.
Double-click OTMoveIt2.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6 Update 5 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
Comodo BOCLEAN (http://www.comodo.com/boclean/boclean.html) <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits
in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)
Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the
bad
webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
If you need help understanding how it works, there is a tutorial here (http://www.bleepingcomputer.com/tutorials/tutorial53.html)
Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
See here (http://www.freebyte.com/antivirus/#firewalls) to choose one unless your Norton has a firewall included.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Hi Blade,
This is fantastic - I don't know how you guys do it - amazing :crowned:
I've done all the suggested updates and will continue to do regular scans. I have always used S&D and Adaware. Somebody advised this PrevX and I bought it for a year - do you think it is something I should use?
Also, there are some things I wanted to ask you about: 1) my Security Centre seems to have been disabled how do I get it back on? 2) When I got this virus I tried to do a system restore but it always said that it was not possible once rebooted and that no changes had been made. Do you think this function will be working again now? 3) I use the MS Firewall - do you think that will give me adequate protection? 4) Finally, any tips on safe working within MSN - anything for my son to look out for.
Can't thank you enough for everything - will keep you posted on any issues
G:bigthumb:
You're welcome :)
Below you'll find some answers to your questions.
Somebody advised this PrevX and I bought it for a year - do you think it is something I should use?
Yes, I think you should use it.
1) my Security Centre seems to have been disabled how do I get it back on?
Norton replaces Windows security centre with its own one.
2) When I got this virus I tried to do a system restore but it always said that it was not possible once rebooted and that no changes had been made. Do you think this function will be working again now?
I don't mean doing system restore to previous point but resetting all previous system restore points and creating a fresh one according to instructions. :) I believe it should work now.
3) I use the MS Firewall - do you think that will give me adequate protection?
For XP I'd recommend some 3rd party firewall from the list I gave you.
4) Finally, any tips on safe working within MSN - anything for my son to look out for.
Best way here is just tell him not to click on suspicious looking links no matter if the sender is his friend. There are infections that spread themselves in IM networks by sending links. If recipient clicks the link his/her system gets infected as well. Then this infection sends its link forward to the recipient's friends and so on.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.