Logs for my infected computer - Please advise [Archive]

prosc

2008-04-10, 00:35

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:02 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\Program Files\NAV\defwatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\NAV\vptray.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\NAV\rtvscan.exe
C:\Program Files\SSC\NSCTOP.EXE
C:\Program Files\Symantec\Quarantine\Server\qserver.exe
C:\Program Files\Symantec\Quarantine\Server\ScanExplicit.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\Symantec\Quarantine\Server\IcePack.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.msnbc.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NAV\vptray.exe
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {CCB329DB-486B-425F-856D-5599C6A6B4DA} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DE9DD788-5DF9-4E3E-BE16-A14C90919126} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {FD72568B-04CD-4542-8FD3-3CC89B8797A3} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - https://www.digitaldocs.cc/GetDocs/cab/svinstall_a_stat.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (ZPA_Backgammon Object) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab40641.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NAV\defwatch.exe
O23 - Service: Symantec Quarantine Agent (IcePack) - IBM Corp. - C:\Program Files\Symantec\Quarantine\Server\IcePack.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel Alert Handler - Intel Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Server - Symantec Corporation - C:\Program Files\NAV\rtvscan.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\Program Files\SSC\NSCTOP.EXE
O23 - Service: Symantec Central Quarantine (qserver) - Symantec Corporation - C:\Program Files\Symantec\Quarantine\Server\qserver.exe
O23 - Service: Symantec Quarantine Scanner (ScanExplicit) - IBM Corp. - C:\Program Files\Symantec\Quarantine\Server\ScanExplicit.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 9523 bytes

SKY ONLINE SCANNER REPORT
Wednesday, April 09, 2008 5:35:42 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/04/2008
Kaspersky Anti-Virus database records: 692913
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 176304
Number of viruses found: 6
Number of infected objects: 8
Number of suspicious objects: 0
Duration of the scan process: 01:54:15

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\ddoctorv2\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0F8C0000.VBN Infected: Trojan-Downloader.HTML.Agent.ij skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\MSDVRMM_1912543366_655360_13183 Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE9.tmp Object is locked skipped
C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\{ADD5BBA8-EEE1-4DC7-80CB-5E7E7EA9C423}.TmpSBE Object is locked skipped
C:\Documents and Settings\All Users\DRM\drmstore.hds Object is locked skipped
C:\Documents and Settings\HP_Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-4-5-2008( 12-37-25 ).LOG Object is locked skipped
C:\Documents and Settings\HP_Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\SupportSoft\ddoctorv2\HP_Administrator\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\MSHist012008040920080410\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\HP_Administrator\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\HP_Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\BHODemon 2\_BHODemon_HPM7330N.log Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\LOG\ERRORLOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP429\A0025137.exe Infected: not-a-virus:FraudTool.Win32.SpyLocked.as skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP429\A0025145.exe Infected: not-a-virus:FraudTool.Win32.SpyLocked.s skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP429\A0025969.exe Infected: not-a-virus:AdWare.Win32.Trymedia.b skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP429\A0025971.exe Infected: not-a-virus:AdWare.Win32.Trymedia.b skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP435\A0027254.exe/data0004 Infected: not-a-virus:AdWare.Win32.Agent.aeh skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP435\A0027254.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP439\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{599A8BC0-EA69-4980-8CD3-B95C50DABFA7}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_750.dat Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Shaba

2008-04-11, 10:54

Hi prosc

All viruses are in system restore.

I give you later instructions how to empty it.

This is not a virus:

C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped

Do you have some other concerns?

prosc

2008-04-11, 18:39

Thanks Shaba,

I am freaked out because the Banker virus showed up twice, Norton caught some dlntech[1].htm virus which I can't find any info on and it keeps showing up on every scan (I don't think it could delete it, so it quarantined it).

When I did my first Kaspersky scan, it came up with 6 virus, 11 infected objects, second time it lost some infected objects (they were back to back scans - I had to redo because the save as button didn't appear).

When I used Google about a week ago, a scroll bar with box appeared on the top left - I could type in it. It kept appearing and disappearing and was definitely not part of the Google homepage.

Now my "Check for Updates" balloon is at the top left of my screen when my icon is at the bottom left where the clock is located.

I am now using Firefox because of the scare, do you think it's safer than IE7? I am worried about the keyloggers trying to get ids ans passwords - I have already gotten fake bank emails which I never responded to, just deleted.

Thanks again!

Shaba

2008-04-11, 18:43

Hi

"I am freaked out because the Banker virus showed up twice, Norton caught some dlntech[1].htm virus which I can't find any info on and it keeps showing up on every scan (I don't think it could delete it, so it quarantined it)."

That is a temporary internet file and likely a false positive.

"Now my "Check for Updates" balloon is at the top left of my screen when my icon is at the bottom left where the clock is located."

Which program you mean here?

"I am now using Firefox because of the scare, do you think it's safer than IE7? I am worried about the keyloggers trying to get ids ans passwords - I have already gotten fake bank emails which I never responded to, just deleted."

Yes it is safer.

prosc

2008-04-12, 08:27

Hi Shaba,

""Now my "Check for Updates" balloon is at the top left of my screen when my icon is at the bottom left where the clock is located."

Which program you mean here?"

----It is the Microsoft Automatic windows update program - when it finds new updates, it notifies you with a balloon (always above the little yellow icon near the clock at bottom right). Some people let the updates download automatically, but I don't like that.

I just had a problem tonight where my computer couldn't recognize my 2 dvds - error code 39. I looked it up on the net and followed the registry deletions and it seems to have resolved the problem. Somehow the registry was corrupted? I guess it wasn't a virus, though I'm not sure...

Is there another Spybot tool like RunAlyzer, RegAlyzer, or FileAlyser that I should be using?

Thanks again for your help - I look forward to your input!!!

Shaba

2008-04-12, 11:15

Hi

I see.

I don't why that balloon is there but it's not malware related thing anyway.

"
I just had a problem tonight where my computer couldn't recognize my 2 dvds - error code 39. I looked it up on the net and followed the registry deletions and it seems to have resolved the problem. Somehow the registry was corrupted? I guess it wasn't a virus, though I'm not sure..."

Do you use CCleaner or similar to keep your registry in shape?

"Is there another Spybot tool like RunAlyzer, RegAlyzer, or FileAlyser that I should be using?"

Well those are not must tools to use.

Shaba

2008-04-18, 10:38

Due to the lack of feedback this Topic is closed.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.