trouble :S

[darshil]

a few days ago i sadly got malware into my system. I think i learnt my lesson but its getting worse and worse. When i first thought i had it, i ran a spybot scan and removed many things, however problems only disappeared for a while. Then i got AVG to scan the whole computer and removed a lot of virii. But that didnt last long either. Now theres no start menu/ desktop and im pretty scared.

Here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:51:49 AM, on 15/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
CODE
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ISASSNT.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Launchy\Launchy.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\spoolsv.exe
C:\DOCUME~1\Computer\LOCALS~1\Temp\mozOpenDownload\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://messenger.msn.com/flash/?mkt=en-au&version=9,0,28,0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = file://c:\windows\dotworlds.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O1 - Hosts: 72.167.37.76 Update.nprotect.com
O1 - Hosts: 72.167.37.76 update.nprotect.net
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [msmsgr.exe] C:\WINDOWS:explorer.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msmsgr.exe] C:\WINDOWS:explorer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [uxFRqKpgvy] C:\Documents and Settings\All Users\Application Data\lqjovwnu\bubajszq.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: TA_Start.lnk.disabled
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NETGEAR WG311v3 Wireless Assistant.lnk = ?
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1191488352984
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopcast.com/download/SOPCORE.CAB
O16 - DPF: {A6B13EE4-A974-11D2-8DB7-00C04FB6E8F6} - http://dotworlds.net/certify/plugin/dwviewer.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/heavyweapon/sis/popcaploader_v10.cab
O21 - SSODL: Catimurl - {3E026872-9627-4AF5-B005-66ACEDF7F568} - C:\WINDOWS\system32\ntahsnd.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

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End of file - 8313 bytes

Thanks a lot, its great what you do for people!

[shelf life]

hi,

we can try this:---disconnect from the internet. first we will use hjt, then boot computer into safe mode.
copy/paste the safe mode part into notepad and save it so you can read it in safe mode.
you should also move hjt out of the temp dir first--so backups wont be lost, its a just in case.

hjt:
start HJT, click the "Scan" button. check the items below, close any open windows, then click "Fixed checked"

O4 - HKLM\..\Run: [msmsgr.exe] C:\WINDOWS:explorer.exe
O4 - HKCU\..\Run: [msmsgr.exe] C:\WINDOWS:explorer.exe

O4 - HKLM\..\Policies\Explorer\Run: [uxFRqKpgvy] C:\Documents and Settings\All Users\Application Data\lqjovwnu\bubajszq.exe

O21 - SSODL: Catimurl - {3E026872-9627-4AF5-B005-66ACEDF7F568} - C:\WINDOWS\system32\ntahsnd.dll

safe mode;
to reach safe mode you would tap the f8 key during a computer restart, chose the first option from the list: safe mode.
once at the safe mode desktop:

to help show all files:
FOr XP: on the desktop double click my computer,go to tools>folder options>view> then select "show hidden files and folders", then UNcheck "hide protected operating system files " also UNcheck "hide extensions for known file types" click apply to all folders, apply then ok

next:
navigate here:C:\Documents and Settings\All Users\Application Data
your looking for a folder called: lqjovwnu delete the entire folder

navigate here:C:\WINDOWS\system32
look for and delete: ntahsnd.dll

next:
still in safe mode:
Click Start>Run then type %temp%
Hit OK. Delete all the files you can.

click Start>Run then type %windir%\temp
hit ok. delete what you can

Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

still in safe mode run your antivirus and spybot.

if you didnt install this packet capture library (WinPcap) i would remove it via the add/remove programs panel.

reboot normally, cross fingers.

shelf life