stewartx
2008-04-17, 12:15
The installation of Spybot S&D 1.5.2 yesterday (update from previous version) prevented access to my Yahoo Mail account. Shortly after signing into Yahoo Mail, as the main mail page was building, a dialog popped up talking about something detected (URL wraps off the screen). Since the "Accept" button was deactivated, the only option was to "Deny" whatever it is.
In the process of that, no matter what I did (deny, wait, etc), the Yahoo Mail page timed out with an error message ("mail not responding..." or something similar) and stopped working. At that point, I was not able to view my mail, select most options on that page, or even sign-out using the button provided on the page. Most of the links on the page appear to be plain text instead of active links.
I selected "Block all pages silently" in the "Spybot-S&D - Configuration" window, as described in another thread. While this prevented the pop-up, it did nothing for the problem with the Yahoo Mail page. After trying every option I could think of, I even scanned my computer, for both spyware and viruses, and found nothing.
In frustration, I finally uninstalled Spybot S&D this morning and Yahoo Mail is now working as before. Perhaps deactivating "Resident SD helper" or TeaTimer would eliminate the problem, but I don't have a clue how to do that. So, given a choice between Spybot S&D or my mail and absent a great suggestion here, it appears my computer will not have Spybot S&D installed for the first time in several years.
Stewart
In the process of that, no matter what I did (deny, wait, etc), the Yahoo Mail page timed out with an error message ("mail not responding..." or something similar) and stopped working. At that point, I was not able to view my mail, select most options on that page, or even sign-out using the button provided on the page. Most of the links on the page appear to be plain text instead of active links.
I selected "Block all pages silently" in the "Spybot-S&D - Configuration" window, as described in another thread. While this prevented the pop-up, it did nothing for the problem with the Yahoo Mail page. After trying every option I could think of, I even scanned my computer, for both spyware and viruses, and found nothing.
In frustration, I finally uninstalled Spybot S&D this morning and Yahoo Mail is now working as before. Perhaps deactivating "Resident SD helper" or TeaTimer would eliminate the problem, but I don't have a clue how to do that. So, given a choice between Spybot S&D or my mail and absent a great suggestion here, it appears my computer will not have Spybot S&D installed for the first time in several years.
Stewart